Average Ratings

2 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Contaque
  • www.contaque.com
  • India

About Contaque

Blended contact center solution with IVR, ACD, and predictive dialing capabilities.


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Contaque Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Contaque Reviews Recently Reviewed!


I am happy with execution and support we are getting from Contaque group.

Jul 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Splendid Client Engagement Platform

Amazing system

Easy to use framework

Contaque's functionality is incredible

Cons: I have not confronted any cons about the product.I don't have any grievances, I am waiting for a couple of new highlights to be discharged.

"Amazing product,Great Service!

Aug 21, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and works well with our business requirement.

It is a simple set up and the call quality was superior when compared with some different dialers.

Cons: I haven't found any issues yet.No complaints.

Overall: Great for calling and for profitability