--- title: "Contaque Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Contaque Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/126745/Contaque/" page_type: "product" language: "en" --- # Contaque Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Contaque ## What is Contaque? Blended contact center solution with IVR, ACD, and predictive dialing capabilities. ## What is Contaque used for? [Contact Center](https://www.capterra.com/contact-center-software/)[IVR](https://www.capterra.com/ivr-software/)[Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Contaque?[Manage this product listing](https://www.g2.com/products/contaque/claim_requests/new?auto=true) ## Contaque Overview Updated September 2026 AI summary Contaque provides cloud-based call center software designed to support businesses managing customer interactions through inbound, outbound, or blended call operations. It offers features such as automatic call distribution, call logging, call routing, and IVR, along with options for predictive dialing. The platform is suitable for organizations seeking flexible deployment and core capabilities for call management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Contaque 4.0 (2) VS. [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.8 (888) Value For Money 4.0 (2) Value For Money 4.7 (798) Customer Service 4.0 (2) Customer Service 4.8 (819) ## Contaque alternatives [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## Features AI summary Based on 3,851 Contact Center reviews Capterra reviewers highlight these as the features buyers value most when choosing call center software: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) Contaque includes **Call Logging**, which helps teams keep accurate records of customer interactions and maintain better visibility into call activity. However, it does not offer **Call Center Management** or **Call Monitoring**. Instead, it provides **Automatic Call Distribution** (**44%**), a feature that can route incoming calls to the right agents more efficiently. Together, these capabilities help businesses improve call handling, keep interaction histories organized, and give teams a clearer way to manage daily support workflows. Automatic Call Distribution Distribute/route/connect calls Blended Call Center A call center that both makes and receives calls Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Routing Sends voice calls to a specific queue based on predetermined criteria Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Inbound Call Center A call center that primarily receives calls, typically customer service focused Contaque 9 features ### All Features - Automatic Call Distribution: Distribute/route/connect calls - Blended Call Center: A call center that both makes and receives calls - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers --- Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 4.0 (2) ### Starting price Free trial not available Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Anupam S. manager Telecommunications ### ""Amazing product,Great Service! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 21, 2018 Great for calling and for profitability Pros Easy to use and works well with our business requirement. It is a simple set up and the call quality was superior when compared with some different dialers. Cons I haven't found any issues yet.No complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Rick C. Senior Sales Executive Computer Software ### " I am happy with execution and support we are getting from Contaque group." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 24, 2018 Pros Splendid Client Engagement Platform Amazing system Easy to use framework Contaque's functionality is incredible Cons I have not confronted any cons about the product.I don't have any grievances, I am waiting for a couple of new highlights to be discharged. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.