Kelmar Software Solutions

KSS Call Manager



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows

Vendor Details

  • Kelmar Software Solutions
  • www.kelmar-software.com
  • United Kingdom

About KSS Call Manager

Call center application designed to monitor call activity, manage results, measure performance, and generate reports.


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KSS Call Manager Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

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