# Page 2 | POSIM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is POSIM the right Point of Sale solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126777/POS-IM/reviews --- POSIM 4.3 (50) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of POSIM ## Showing most helpful reviews Showing 26-50 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Chris S. Owner/ Manager Sports Used the software for: 2+ years ### "Awesome Product, Amazing Customer Service" July 26, 2019 5.0 The experience with the company has been great. Customer support is prompt and well versed in how to get things going. They are also great on prioritizing issues so we are never left without a functioning means of doing business. Pros This software let us do a lot without needing any separate plugins. We can track work orders of products dropped off by customers, have real-time inventory linked to our Shopify website, and link our customer database to Mailchimp. Cons There is not a whole lot that we are disappointed with, any problems we have are typically user error, or addressed in future updates after discussing concerns with technical support. Alternatives considered [PeachWorks](https://www.capterra.com/p/125698/PeachWorks/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing POSIM The ability to input workorders, as we do a lot of repairs requires customer to drop products off for days at a time. Review Source DC David C. Regional Retail Manager Arts and Crafts Used the software for: 2+ years ### "A Good Option" July 25, 2019 4.0 For the most part we have had a very good experience with Posim, aside from some glitches in the system. Pros It is very easy to use. I like the reporting features very much. Cons It tends to be very glitchy. We have to call quite often to get technical support to fix different glitches within the system. Alternatives considered [CATAPULT](https://www.capterra.com/p/8363/Catapult/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing POSIM Pricing and familiarity with some of the features. Switched from [CATAPULT](https://www.capterra.com/p/8363/Catapult/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) It was extremely outdated and no longer supported. Review Source GA Georgia A. Director of Merchandising Hospitality Used the software for: 2+ years ### "Great software for POS needs" April 10, 2019 5.0 All of the staff at posim we deal with are very professional and courteous. They are very sensitive to issues that affect store operations when we are open. Pros The software is very intuitive and easily trained to our staff working at retail storefronts as well as behind the scenes with receiving merchandise. There is a great interface for ecommerce that has worked well for our small online storefront. Cons The reporting for multisite is not as robust as we would like. There are occasional issues with store to store transfers. The tech support is very responsive to these issues. Review Source Response from Retail Success April 24, 2019 Thank you for taking the time to complete this review - we truly appreciate it! We would like to get a bit more detail about your store transfers. This should be a seamless transaction. We will make sure to have someone from support reach out to you. Thanks for the feedback! SD Susan D. owner Arts and Crafts Used the software for: 2+ years ### "POSIM EVO review" April 12, 2019 4.0 I like having a POS system in lieu of figuring things out manually; however, what I do not like is having to wait to be called back when I have a question or problem. I also don't like having all of the POSIM seminars starting at 11am EST. This means I have to hire an employee to cover my shift during your training if I want to listen to it real time. I was also told when I purchased the system that you would work with me and schedule training etc during non working hours but that never happened. Pros The ease of printing labels in the system and tracking customers. My favorite report is the tax report. So much easier to do than manual calculations! Cons A lot of the features are not intuitive and require several steps. Reports are not easy to do such as a birthday list of clients. Review Source DS Diana S. Owner Retail Used the software for: 2+ years ### "Best of the POS I have used" April 16, 2019 4.0 Pros This sofeware is the best of the POS software I have used in the past. It works well for the type of product we sell and in the single location we have. It allows me to track inventory pretty well and generate reports in different configurations. It is pretty simple to teach to sales people. Cons We have our POS set up on Ethernet and on WiFi. If our internet goes down, so does POSIM. Frequently when this happens IP addresses change and it is an ordeal getting everything right again, including connecting to the chip readers. Tech support is good about helping restore things, even after hours but I pay extra for this and wish I did not have to use it so much. Review Source MD Mary D. GM Retail Used the software for: 2+ years ### "Probably the best POS I've used" April 19, 2019 4.0 Overall, I would say this is a really good software and it does 95% of what I want, which is way better than any previous point-of-sale systems I've used. Pros It is very intuitive. Copying items is easy and saves quite a bit of time when entering a number of new things. Importing is probably a tool I could use more, but the times I have used it worked as expected. Cons The pre-built reports have gotten better in the time I have been using this POS, but sometimes it is difficult to find exactly the information I am looking for. The define-a-report and dynamic management reports can usually provide everything, once you get used to building them...there was a learning curve for me on that. Review Source CB Carla B. Co-Owner Retail Used the software for: 2+ years ### "Posim is awesome" July 26, 2019 5.0 Posim is our third POS and I feel it is the most accurate of all of them. Yes we have gilches and user era's but overall our inventory is accurate. I feel we have had good support except in the report area. I do appreciate the fact that Posim is listen to our needs and issues and working with us. Customer service has been amazing! Pros We can't say enough good about the availability of support. We appreciate the fact that we are able to get problems resolved quickly. The software is for the most part very user friendly. Cons We have not been able to use the report portion of the software. We find it very confusing. we we're not trained in that area. Review Source PN Paul N. Vice President Retail Used the software for: 2+ years ### "POSIM Software does what it says it will do. " April 19, 2019 5.0 After 12 years of use, I haven't found anything better. Their help desk has always been responsive and timely. I happily recommend it to others. Pros POSIM is available to run on Apple Macs, so viruses are no problem. It's never failed us, and we're open year round. We have over 11,000 item cards, with at least 5,000 active in our store at all times. The inventory tracking is a huge plus for end of year reconciliation, and day to day checks for product availability. The Point-of-Sale plus reporting lets us know what products are selling the best, and the worst. Cons After 10 years on the same iMac, finally had to upgrade the hardware. Should be good for another 10 years. Review Source JM Jim M. President Computer Software Used the software for: 2+ years ### "Jim Mitnick - AEC Online Store" April 9, 2019 4.0 Pros Allows us to easily push products into Magento Cons We have been talking with POSIM for over a year to update your software so the fields that import into Magento are correct. We have provided feedback and heard nothing back. This is a big negative and should be fixed. Review Source Response from Retail Success April 24, 2019 We appreciate your feedback and want to ensure any integration we support is optimized to offer a seamless connection between POSIM and any third party. We have been working with Magento for decades and know all too well the complexities this integration presents. We are going to have someone reach out to you to resolve your field mapping issue. Thanks for the review and taking the time to let us know your thoughts. RL Roger L. Owner Retail Used the software for: 2+ years ### "Lots of good, some very bad" August 16, 2019 3.0 I like it for the most part. Billing department is problematic. They ask for a credit card application which has a space on it to allow for the card to be used continuously. Then the billing department continues to send bills and you call them and they want a new form. That form also asks if you want your card kept on file. Very bad system for billing. Pros The inventory control system is excellent. Speaking with staff is almost always very helpful. Cons The multi store Cloud reporting system is a mess. It's not intuitive. It is not based on an terminology used in POSIM itself. It makes searching for information very difficult if not impossible. One Star. Review Source JZ Jon Z. Owner Retail Used the software for: 2+ years ### "An Old Diamond User" August 8, 2019 5.0 Satisfied. I wish tech support did not take 1/2 day to get back. Pros It is a roll-a-dex setup. Mentally it works. The reports are the power of POSIM if the categories and Misc. categories are set up correctly. Works great with Apple computers. Cons I'd like tutorials on all of the stock reports. Especially ROI. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing POSIM I have been using POSIM since 1994. It is what I know. Review Source JM Jeff M. Owner Retail Used the software for: 2+ years ### "POSIM for Mac" April 12, 2019 4.0 We started from the ground up and the POSIM solution was what made sense at the time. Switching after 15 years seems too daunting to even consider. It has suited our needs and we've made concessions to process and workflow to accommodate the software. Pros We selected this because at the time it was the only option available on Apple products for a retail POS system. Additional factors included cost, security, and available training for onboarding with POSIM (I do not know if that is the case anymore because the original company was sold a few years ago). Cons Illogical work flow (at least from our perspective) and the tech support staff unwillingness to consider that users in the field "in context" may have some insight for how the product could be improved. Difficulty with upgrades. Cost of upgrades. Upgrades that occasionally make prior versions unusable and not supported. Upgrade process in general and support contract requirement. Review Source TM Tina M. Owner/General Manager Retail Used the software for: 6-12 months ### "POSIM Reveiw" July 25, 2019 5.0 We went from a no point of sale system to POSIM and it has done wonders for our business. It has actually cut back our spending and the accounting part has cut back my expenses with my books. Pros The software is so easy to use. Even our computer challenged employees have been able to learn the program without too much frustration and the support from POSIM is great. Cons The most frustrating thing for us has not really been POSIM's fault, when microsoft does an update we will have issues with the printers but that is not POSIM's fault. However they are always there to help when you need them. Reason for choosing POSIM POSIM was introduced in our industry, Like Sew being the competition, other dealers were having issues with Like Sew which was a less expensive program and proved to be just that, less expensive. You get what you pay for. Review Source SM Shelley M. Founder Retail Used the software for: 2+ years ### "Robust and features leave competitors in the dust." February 18, 2020 4.0 Have used many versions of this software for 25 years. We have done extensive research on competitors and they all have parts and features missing. Pros Full integration of all data that can be accessed for reports. Ability to connect locations via the cloud. Encompasses everything from purchasing to sale and integrates all functions to a single database. Cons There are always enhancements we are requesting. Enhancements not taken seriously by dev team. It is pricey. Reason for choosing POSIM It has the most features and the best data integration. Review Source MM MARY M. OWNER Retail Used the software for: Less than 6 months ### "Gave Up" July 26, 2019 4.0 It took two month to set up before we went live in September, and stopped using the end of October when we noticed prices becoming erratic causing over charges to customers when we never changed the prices once the items were entered. I had an inventory packaged for 30 years and wanted to update, I did go back to what I had after spending over $5000. between the software, support, and a new computer as your software needed a newer operating system - I am a MAC user. I was going to purchase a new printer when I just scrapped the whole thing. I am going to update the software before my support expires, and hope to try again when our business gets slow. I hope a newer software version will serve our needs better than the one that we originally purchased. I also did not like having to remote access as our program could be taken home and reinstalled with ease and no issues. I did not like the server based program, but might need to change my views if I can get everything working properly. Your support was great, but I did not have to time to spend an hour every time something was wrong and your support staff had to remote to fix the issue. The laser labels printer labels made the writing so small it was hard for customers to read even after we adjusted many times. I think these are a few areas that you might want to look at - an item sold report using smaller type so it would not print so many pages, a better label set up, and possibly an easier way to enter inventory Pros I had liked how there was pick list which made it easier to pull orders Cons It was difficult to price price labels on a laser printer, Items sold reports were exceptionally long giving 3 items per page which was a waste of paper, took forever to enter sales, always had to post a purchase order prior to receiving a product which took long, Review Source JA Jennifer A. Manager Retail Used the software for: 2+ years ### "Easy and fast" April 11, 2019 5.0 I have used POSIM since 2009. I find it useful in managing inventory. Using the sales screen is so easy, I have never had an employee complain about our POS. Pros It is very easy to use. Easy to train new employees on how to use it. Reports are useful, love the item history option on the inventory cards! Cons Define A Report can be frustrating. I don't like that it limits searches at 100 skus when looking up items. Review Source VR Verified Reviewer Owner Retail Used the software for: 2+ years ### "POSIM POS" April 13, 2019 4.0 Generally, when we have a problem that we are trying to solve, POSIM tech support comes up with a solution. For example, a customized report. Pros POSIM accurately tracks our inventory and payroll in the store. In addition, it has a number of useful reports for analyzing the business. Cons Sometimes, POSIM is behind the big POS solutions in developing applications that can help drive the business. Review Source VR Verified Reviewer Owner Retail Used the software for: 2+ years ### "Posim EVO" April 12, 2019 4.0 Overall, we consider it the best in its price class and won't be changing. We've been using Posim for 20+ years. Pros It has plenty of issues, and it's nearly impossible to get a feature request implemented, however, for a retail entity with a large inventory, it the best in its price class. Cons Sometimes glitchy and overall not easy to train new employees. Review Source SB Stephanie B. owner Retail Used the software for: 1-2 years ### "POSIM" July 25, 2019 5.0 it has been very good Pros We like the searchability and the ability to track inventory Cons that I cant pull up a circle graph or a graph type of report, I am a visual person and I think I would really like that kind of a report Review Source BM Becky M. OWNER Retail Used the software for: 1-2 years ### "Very user friendly and useful. Save a lot of time." July 25, 2019 5.0 It has saved time as far as inventory, adding and keeping track. And the bar code that is scanned. Pros I like that it you can take your inventory and make them into other groups for selling and the computer tracks your inventory. Example making kits. Cons You don't get a batch report. It needs to have a report that shows what you sold every day and how many are left on hand. And a monthly till report as well as yearly till report. Review Source DC Debbie C. Operations Manger Museums and Institutions Used the software for: 2+ years ### "It's ok." July 14, 2017 3.0 Pros Once you get used to it, it is easy to use and easy to navigate. Somewhat user friendly for those familiar with POS systems. Cons Takes some time to be understand where to find information. A challenge to train individuals who are not POS savvy. Review Source LJ Lesley J. Owner Retail Used the software for: 2+ years ### "Better for other industries besides retail" August 9, 2019 3.0 Pros The integration between store and online, and the reports Cons Not as user friendly as I hoped and issues with barcodes for jewelry labels Review Source TW Tod W. Operations mgr Retail Used the software for: 2+ years ### "Good reporting" July 25, 2019 4.0 Pros Configurable reports. Boolean search. Nice customer list management. Cons Laborious updating prices Confusing inventory count input. Review Source MP Maureen P. Owner Retail Used the software for: 2+ years ### "POSIM Review" April 12, 2019 3.0 Pros fairly easy to train new staff on basics Cons quirky things happen, unexpected errors for no reason Review Source CC Chris C. owner Retail Used the software for: 1-2 years ### "POSIM is great software" April 12, 2019 5.0 This is my first POS system and I like that I can control my inventory. I now have a better handle on where I am financially, and what I need to work on. Pros I like that I can control my inventory and print reports that are important to me. Cons I wish there was a more detailed owners manual. Review Source Similar Products Featured