JobNimbus

4 / 5 21 reviews

Who Uses This Software?

Roofers & Remodelers looking for a truly simple CRM + Project Management solution to manage contacts, tasks, jobs, documents, and financial info. If you're confused by software, give JobNimbus a try.


Average Ratings

21 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
  • Pricing Details
    No setup fees, no contracts, includes everything.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • JobNimbus
  • www.jobnimbus.com
  • Founded 2011
  • United States

About JobNimbus

Perfect for roofers, remodelers, restoration, and more, JobNimbus saves you time and money with job, contact, and task management tools wrapped in the most simple-to-use interface. JobNimbus allows you to effortlessly track your sales and jobs pipelines. Create estimates & invoices, take job photos, assign work orders, build & share documents, schedule tasks, see shared calendars, send material orders, track payments, and more. Create powerful live reports to see everything. Web, iOS, Android.


JobNimbus Features

  • Contractor Database
  • Insurance Tracking
  • License Tracking
  • Permit Tracking
  • Skills & Competencies
  • Task Management
  • Work Hour Tracking

JobNimbus Reviews Recently Reviewed!

Love the concept

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Open API. This system helps so much. We're still building out the workflow to automate most of the repetitive work. It has been a painful process but the support has gone above and beyond. This system is made for home services based companies, I have a consulting business that hired subcontractors so this works for us, really well! We had to get creative with how we do certain pieces and still are working through it but loooooove everything so far!

Cons: I do have cons but they are working on this pieces, I believe. The system itself seems a little outdated, it's just super simple and nothing fancy which is good and bad. It doesn't function like a typical CRM, it's focus is sales and production so be sure you understand that completely before jumping in.

Has some really great features but lacks in a few areas.

Jul 23, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: JobNimbus has lots of really cool features, fairly easy to operate and seems to be making constant improvements.

Pros: The My Tasks on the dash board is a must have! It brings all of your tasks and calendar appointments into an agenda list to be checked off at the end of the day or some time in the future. Nothing goes away until you check it off. I first learned how valuable this feature was the first time I started using it. I discovered an appointment a month before that I had completely overlooked. The customer already had her claim paid and was ready to have her roof replaced. Needless to say, she was not happy with us and had already had her roof replaced by another company. I cannot find an app or another CRM that has this feature. I'm actually paying for JobNimbus just for this feature along with another CRM that have other features that I need.

Cons: Having contacts and jobs in separate boards is too much. Jobs is a must for us as we have lots of repeat business from contractors and home owners. I can't imagine any company in this industry that doesn't need the jobs feature turned on. Entering a new contact and then creating a job for that contact is a tedious time consuming headache. I had to take a call because the ladies in the office were busy with other calls, as I tried to enter the info while on the phone with the customer, that's when I made the decision to go back to the program we had been using before. Entering the initial contact and job information needs to be easy enough while on the phone with the customer. Doesn't sync job expenses from Quickbooks online.

Efficient CRM software

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to get around, great tutorials, and efficient to meet customer needs. Great features to work with what I need.

Cons: There are really no cons but that sometimes I do need some customer service assistance and have to call in and get answers instead of going to listen to a tutorial that tells me other information I do not need.

Not fit for purpose currently

Jun 09, 2017
1/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: Has some great features, is fully customisable, has a a mobile app, emails customers, laborers and salespeople when a job is scheduled

Cons: I own a roofing business, the sales tax changes from county to county and we install roofs in different counties near by. The fundamental flaw in Job Nimbus is that it won't sync with your QuickBooks because of this as it wants you to create a liability account to accrue the sales tax ready to pay to the government. Well nearly everyone pays their materials to cost including tax to their supplier not to the authorities! This means that you cannot sync with QuickBooks at all otherwise it is making your accounts inaccurate or you just can't use the QuickBooks sync at all and you can't use their Estimating tool either. Support was not able to overcome this issue as well as some other workarounds that I had to do to make it work to my specifications.

App Do NOT Work

Apr 11, 2017
3/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Comments: I would have probably overcome all of the other obstacles and looked past the fact that there are too many issues with customizations and functionality, but if the app doesn't work then JOB NIMBUS DOES NOT WORK!!!

Pros: It's built to accommodate roofers from Sales to Production to Collecting. There is nothing else that I like about this...

Cons: Not customizable. You can vote on something that might somewhat become kind of customizable whenever they decide to make it happen, but its just a bunch of software programmers that think they know all of the aspects of the roofing industry, but they actually know nothing. It is overcomplicated and under thought. THE APP DOESN'T EVEN WORK! I tried to snap a picture through the app to pull it up on the desktop and they told me I needed to use the old version of the app for some things and the new version for others. So, basically without a working app, roofing sales reps can't use it. (How am I to expect them to figure out what aspects of which app work or don't work. It's inefficient!!!) If they can't use it, then they won't use it. Then it's just a big waste of money!

Not much functionality

Feb 24, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Comments: I was hoping for more functionality, most of the things I could do I could use Google Calendar for. I wish you could color code the calendar for different types of appointments.

Great program, easy to use, awesome support team, and constantly improving!

Jan 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are one of those companies that started with pen and paper alone. As our business grew, we started falling behind because we spent so much time doing what is now accomplished with JobNimbus. This program is absolutely a game changer for us. It brings almost every aspect of our company into one place. Everything in a customer file (or any other "contact type") becomes searchable by nearly any piece of information pertaining to that contact. Any number of contacts can be made "related", making all correspondence between related parties available in one spot. That includes contact information, emails (yes, emails!), attachments, estimates, invoices, budgets, material orders, etc. The way that the estimate/invoice/material order system is set up allows you to create separate templates for quick, easy, and all inclusive documents. You can even create different price lists for different suppliers and/or locations. They eliminate the need to write multiples of the same information (i.e. you can turn an estimate into an invoice, material order, or work order). Work orders can be assigned to any sub-contractor and placed onto a board that is categorized into a workflow that you can completely customize by whatever steps of the job your company has. It's extremely versatile in that regard, and once you determine how you want your workflow to operate it is very functional. You can use the budget feature to track costs on a job and calculate commissions. I could spend all day ranting about all the features that JobNimbus offers, but it boils down to this: JobNimbus offers tremendous value to your company. One more note about their support and development team. I had a TON of questions during the implementing of JobNimbus into our company and was on the phone with support a LOT. They were always very accommodating and patient with me, providing me with answers and resources at every turn. Over the course of the past few months alone, there have been MANY updates, both web version, and mobile app. They have a great feedback section on their website and they DO listen to user input. I am excited to see how far they will go from here and have enjoyed watching them grow into an industry leader.

Pros: Several integrations with major programs (EagleView, Quickbooks, Sales Rabbit, naturalForms, Accurence) Mobile App E-mail integration Low cost Ability to create custom reports to help your business monitor

Cons: There are no cons.

Recommendations to other buyers: At least give it a try for the free trial. You will not regret it!!

Very easy to use and low cost

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The system is easy to use and integrates with our QuickBooks. It's also a lot less costly than most other systems.

Job Nimbus

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Job Nimbus is the most practical, functional software I've used to date as far as having an electronic customer file system. Its ease of use allows even a novice to navigate this system quickly and efficiently to pull a file and obtain multiple types of info on that client.

Pros: Easy to pull up financial data like invoices paid

Cons: You cant pull multiple files at the same time

Recommendations to other buyers: You cant go wrong with this product

Love the product

Oct 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This product keeps up with the current times !!! It's easy to use and great support training videos.....all free.

Pros: Ease of use and free trial

Cons: So far....nothing

Efficiently AWESOME

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: From the free trial to the paid per user agreement, job nimbus was easy to use and very efficient. All customer info can be found shared between departments easily and makes scheduling and assigning appointments a breeze. Also the training videos were very helpful.

Pros: Simplicity, effective and great support.

Cons: So far no cons.....

Recommendations to other buyers: It will be hard not to sign up for once u utilize the free trial.

Great Software Even Better customer service

Oct 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before we used jobnimbus, we tried out about 7 other programs. The amazing thing is how simple the interface is yet it gives you the ability to completely customize it to your own organization.
Once a lead is entered you can follow the client thru the entire sales process into production and then billing and closing out.
The customer service is amazing and they build out their new features based on the feedback they get from the nimbus community

Vendor Response

by JobNimbus on October 30, 2015

Thanks for your kind words, Ron! We're really glad to have you in the JobNimbus world and glad we've been able to work with you to build a powerful tool.

The database is good overall

May 11, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: There are bugs to be worked out, but I like that it's constantly evolving.

Vendor Response

by JobNimbus on May 11, 2015

We treasure every bit of feedback we get and we promise to always keep evolving and improving based on the valuable feedback we receive from all our users. The benefit of JobNimbus' cloud deployment is that we can address bugs and usability concerns on the same day we find out about them, and keep to a regular schedule of free updates. We will continue to add to and improve JobNimbus through these updates going forward as we try to build a better tool for you.

A good Value CRM

Mar 26, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: JobNimbus is easy to setup and use - easy to train someone else to use it too. Customer service is responsive and accommodate whenever possible. Its been the perfect fit moving from a pen / paper / Microsoft software to an all-inclusive cloud based CRM. And, having the ability for our entire field team to be on the same page as the office (and vice versa) has directly strengthened our bottom line.

Cons: The lack of ability to customize some of their features to our specific needs has been concerning at times (although there's usually a work-around that I've been able to create). As well, there are glitches from time to time (but the support people are quickly accessible to fix these).

Recommendations to other buyers: Know what you're wanting a CRM to accomplish for your business - evaluate several using the free options. Ask questions of their customer support. And, then take the plunge with the one that best fits your company's vision, technical objectives and budget.

We really love this product and find it far more useful and impactful

Jan 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the ease of use and the fact that we are able to organize multiple jobs under a single contact. It is useful to clarify with a simple click where we received the contact, and the fact that we can attach numerous files is helpful. The reports are also useful.

Cons: I would like to see more customization on the reports from our end without having to ask for any customization.

Recommendations to other buyers: If you're seeking an affordable contact database system that is easy to use for the construction industry, look no further. This may be the answer before dumping thousands of dollars on a system that is more robust than needed. We made that mistake, and we are so grateful for this product. It's been quick and easy to use when fielding calls and wanting to capture data in that second.

Intuitive job management tool with tremendous value

Jan 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: As a business owner, Job Nimbus helps me sleep easier at night. First, it is all-around easy: easy to learn, easy to use, easy on the budget. We tried other job management tools, and none matched Job Nimbus' functionality, without excessive complication and cost. All of our contacts, and past and present job information is at our fingertips, no matter if we are in the office, at a job, or on a beach vacation. We are able to quickly and efficiently communicate with our mobile sales and operations teams, clients, and referring entities, establish follow-up tasks, and then move on to the next job or task without the fear of something "dropping through the cracks." The support staff is available and very responsive. It has made a huge difference in the efficiency of our operations. We love it!

Cons: At times, we experience some hiccups, such as the share feature not always working out as expected (this sends a link that a client can click and view photos, estimates, or other job-pertinent information). Usually the problem lies on the receiver's (our client's) side. The Job Nimbus support team is always responsive to investigate issues, and determine the cause so as to prevent them from recurring.

Recommendations to other buyers: Do your homework, and research a few project management tools. Then, try out Job Nimbus with their free trial period (I believe it is 14 days). You have nothing to lose, and your business will be better for it!

JobNimbus helped organize and allow our business to work mobiley

Nov 03, 2014
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The best part of this product is its easy to use widgets, and being able to use this remotely.

Cons: It's still a fairly new product, and there are glitches and bugs in their features. I would like them to finalize some of their designs and creations before launching them.

Recommendations to other buyers: If you are looking for a simple software system, JobNimbus is it. It's not confusing. It organizes your business and allows you to keep track of jobs and customers very easily.

Easy to use on the cloud

Jul 07, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use and easy to tailor reports and opportunities to my needs.

Cons: I'm not sure how the task list arranges tasks. Figuring out how to import contacts from Outlook is confusing; I don't know if it has a syncing option yet.

Recommendations to other buyers: Try it out and see how much you can tailor it to your needs.

Numbus-ized!

Jun 17, 2014
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy the programs interface with each other. If a customer says, "Call me in six months," JobNimbus will email me with that task at that time reminding me to make the call!

Cons: The app needs some work. It's not really that functional; invoicing and editing is difficult.

Recommendations to other buyers: For all those companies that want to lose the paper and go digital, JobNimbus is the program for you!

First CRM system used by my client

Jun 10, 2014
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a very simple CRM, system especially for a small company that is transitioning from no formal system. The vendor has been very responsive to add features that we needed as we migrated our data from an existing simple database. The system is also very affordable for a small business.

Cons: The features are currently limited, but I believe they will continue to expand.

Recommendations to other buyers: Make sure you are truly going to have users that put the data into a CRM system. If you don't have good data input, it doesn't matter how fancy of a CRM system you have.

Novice - Still learning

Jun 01, 2014
3/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Covers all that I need as a small architectural firm. Cloud storage of CAD files.

Cons: Lack of help response. Lack of ability to print hard copy for my project binders.

Recommendations to other buyers: Not sure. I am a novice at these types of programs.