# Page 2 | JobNimbus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is JobNimbus the right CRM solution for you? Explore 482 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126797/JobNimbus/reviews --- JobNimbus 4.6 (482) [View alternatives](https://www.capterra.com/p/126797/JobNimbus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of JobNimbus ## Showing most helpful reviews Showing 26-50 of 482 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NC Nikki C. permit technician Construction Used the software for: 2+ years ### "Best for Project Management!" April 27, 2026 5.0 Overall, my experience with JobNimbus has been positive. It’s helped streamline project management, keep jobs organized, and improve communication across the team. While there’s a bit of a learning curve, once it’s set up, it makes day-to-day operations much more efficient. Pros What I liked most about JobNimbus is how it brings everything into one place—especially for managing roofing and exterior projects. The task tracking and workflow automation make it easy to stay on top of jobs from start to finish without things slipping through the cracks. The calendar and scheduling tools are simple but effective for keeping crews organized and appointments on track. The document management is also a big plus—it’s convenient to store contracts, photos, and insurance paperwork all in one system and access them from anywhere. Invoicing and payment tracking help keep the financial side organized without needing multiple platforms. Customer support has been solid whenever needed, and overall the platform provides good value for the money considering how much it streamlines daily operations. Cons The interface can feel a bit cluttered at times, especially when managing a lot of jobs. Some features take a little time to learn, and customization options aren’t as flexible as they could be. Occasional lag or glitches can also slow things down. Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing JobNimbus I chose JobNimbus over other options because it offered the best balance of flexibility, ease of use, and roofing-specific features. Compared to alternatives, it was much quicker to get up and running and didn’t require a long or complicated setup process. It also gives better workflow customization and visibility across jobs without being overly complex or expensive, which made it a better fit for day-to-day operations. Review Source WH William H. Project manager Construction Used the software for: 6-12 months ### "Wills JobNimbus review " December 9, 2025 4.0 Very very positive! Overall super easy to use, good integration with other apps, clear and concise folders. Pros I loved how user friendly the software is, the layout is very easy to use. I also love the estimate builder, this is very straight forward and easy to use, edit, and share. Cons There are a few glitches with it, for one, the profit margin sliding scale numbers are always off, and there was nothing that tech support could do to fix it. Second thing is, there was a glitch where it always said “failed uploads” on you photos page even if there was no failed upload. Review Source MP Maria P. Project manager Construction Used the software for: 6-12 months ### "JobNimbus software" September 20, 2025 4.0 Easy to use software with a lot of good features to help make the job easier. Good customer support and simple set up. Pros I most liked the ability to add several users and good customer support. Invoices and payments were easily accessible. Being able to add pictures of the jobs was very helpful. Cost efficient for what’s offered. Cons I believe the calendar could use updated and fix a few bugs and problems it has. Other than that no big complaints. Review Source RM Rebekah M. Bookkeeper Construction Used the software for: Less than 6 months ### "Great Tool for Roofers!" April 1, 2026 5.0 Jobnimbus is great for roofers, their invoice and payment system is great and the overall tracking and scheduling of jobs work very well. Pros This is a great tool for roofers. Customer support was amazing! They came out for and helped our company integrate everything. Cons The display is not the best in my opinion and I wasn't a fan that there wasn't much for expense tracking. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Jobnimbus was a cheeper option than acculynx. Review Source MK Mark K. General Manager Construction Used the software for: 2+ years ### "Decent Customizable CRM" December 11, 2024 3.0 If JobNimbus email platform was fixed, we would have had no reason to switch - it would a 5/5 stars. With their e-mail problems, it is a 3/5 stars Pros We really liked the customization aspect to JobNimbus - being able to track jobs for each status of our own process - not a generic process. Cons The e-mail system was terrible and the biggest reason why we are switching to another CRM. We missed a crucial e-mail that resulted in a complaint on the BBB against our company and downgraded our rating - potentially costing us sales. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Acculynx at the time lacked customization and only have 5 different status to track a job that had 50 different steps to it. Review Source Response from JobNimbus March 6, 2025 Thanks for your honest feedback! We’re glad to hear you appreciated the customization in JobNimbus—it’s something we take pride in, ensuring contractors can track jobs in a way that fits each of their processes uniquely. We also hear you loud and clear on the email system. Your feedback has been shared with our product team, and we’re excited to say that improvements to email functionality are on our roadmap later this year! We know how critical reliable email communication is, and we’re actively working on updates to enhance this experience. We'd love to get more feedback from you when that launches if you would be willing to give input. You can reach us at product.team@jobnimbus.com JC Julia C. VP operations Construction Used the software for: 2+ years ### "Job Nimbus - 1st Stop " November 11, 2024 4.0 We think Job Nimbus is great and especially for start up companies. It is cheap for what it is but we also would have wished for better customer service and support. Pros We used Job Nimbus for the first 2.5 years we were in business and we loved it. It had an easy flow to it and was user friendly for our operations team. Cons The mobile app wasn’t our favorite and it could not do what we needed it to do in terms of reporting. Review Source Response from JobNimbus November 12, 2024 We appreciate the honest feedback, Julia! Our team is working like crazy to handle the influx of customer support with all the new product releases and user growth we’ve had recently. If you haven’t already shared with our product team how our mobile app could be better for reporting or in other ways to meet your needs, please send an email to mobile-feedback@jobnimbus.com. Our mobile team is absolutely the best in the business and they’ll do whatever they can to make it the best app you’ve ever used. MO Matthew O. Sales Lead Construction Used the software for: I used a free trial ### "Big Hope for Big workload Reduction....." November 28, 2024 4.0 I had high hopes for this program, they offer a 2 week trial so you can decide for yourself but I feel like if you aren't already paying for eagle view then if really doesn't do what it claims. Pros Organization of all the paperwork and automation to keep Customers informed is nice. Cons They way they advertise what the program actually does and the reality that you have to pay for many other services to really get the most out of the program Review Source SB Stephen B. Team Lead Construction Used the software for: 2+ years ### "Must Have" August 30, 2023 5.0 Must have in any sales industy especially in the construction industry Pros being on the go like most contractors being able to go through all your customers, jobs, tasks, and other key things in this industry at the touch of a button. Cons Not a lot of cons. I wish when documents fail to save or close randomly it would auto save. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Changed jobs and the new company used job nimbus. No one likes change but after having no choice realized it was actually a lot more helpful and apps and features actually worked on the mobile version. Review Source JW Joseph W. Salesperson Construction Used the software for: 1-2 years ### "Love this software!" July 31, 2023 4.0 Keeps us organized at a reasonable price. Love the color coding and drag and drop format. Pros The ease of use, price and usefulness in keeping track of my jobs Cons There are certain things that could be better with the email functions, such as CC and BCC'ing clients would be a nice option, rather than adding each email in one line because the customer doesn't know if anyone else is included on the email Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/)[RoofSnap](https://www.capterra.com/p/174071/RoofSnap/) Reason for choosing JobNimbus The color coding, drag & drop format and price Review Source VR Verified Reviewer Marketing Coordinator Construction Used the software for: 6-12 months ### "JobNimbus: A CRM And More For The Modern Contractor" November 14, 2022 5.0 JobNimbus allows my company to run more efficiently, with powerful tools for analytics and customer tracking. Every person in the administrative team in my company uses it every day, with no major complaints or issues. The customer service is excellent and there is a lot of content online published by JobNimbus in order to make the admittedly steep learning curve feel a lot better. Pros JobNimbus strikes a good balance between user-friendliness and power. While initially, the software can be overwhelming, it is easy to learn after spending a few minutes to really get to know the program. Additionally, there are training resources available online which make the process even easier. This means that you are able to use the extremely powerful tools that JobNimbus offers after a few hours of training and working around in the software. It allows you to do everything that you would want a CRM software to do, and then some. Additionally, there is a sales pipeline functionality that I personally don't use, but our sales team does, and it allows them to stay on top of every incoming lead. Cons There are several areas that are still (to the best of my knowledge) in development, including integrations with other apps - specifically Zapier. Zapier is an essential integration, and as of the time of writing, JobNimbus does support it - just not with custom fields. I believe that this is a big missing feature, and the only significant issue I find with the program. Review Source Response from JobNimbus January 17, 2023 Thank you so much for your response, we will consider your feedback. VW Vicki W. Operations Manager Environmental Services Used the software for: 2+ years ### "Couldn't Live without it!" November 3, 2022 5.0 I have had a fantastic experience with JN. As a company it has been a god-send to help us be more organized, streamline our process and stay on task. If you are looking into Sales Force - STOP!!! It is over burdensome and made for companies that have thousands of employees. JN can handle whatever you throw at it, but it is so much easier to use and very friendly to new hires. Pros How easy it is to work within the application without prior knowledge. Everything you need to do is in one place or in multiple. It's SO EASY to figure out how to work this sytem, even without training. I give our new hires an overview of JN and teach how to find the pipeline, add a new client or POC, and how the calendar works. After that, I simply direct them to the HELP videos so they can continue to expand their knowledge on the product. EVERYONE has been successful with JobNimbus. WE LIVE by this product! From our clients, correspondence, scheduling of initial appointments, progress of job, and more. JobNimbus is the BEST CRM I've ever used in over 30 years in the construction/service industry. Cons There are a few things that could be better. The ability to leave an email in process within JN to check the calendar isn't possible. There is a work around, but I would prefer it be direct.Being able to have a drop down menu for email templates instead of an exploded list would be super helpful.Believe it or not, there is A LOT of blue used in the platform. This is ok for almost all of the screens with the exception of the pipeline. The blues used are so similar, you cannot easily see the side slider bars to move clients up and down or to simply navigate the pipeline - the bars are also VERY thin and hard to grab. This is minor but can be a nuisance. Alternatives considered [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing JobNimbus The Ease of use, installation, understanding, customer service and cost! Review Source Response from JobNimbus January 17, 2023 Hi Vicki, Thank you so much for your feedback! We will take it into consideration. -JobNimbus JC Jose C. owner Computer Hardware Used the software for: 1-2 years ### "JobNimbus is budget software with many bugs. Sign up to be guinea pig!" November 14, 2021 2.0 Ive used JobNimbus overall for a year- I still continue to use it because Ive already set it up and transferred my sales force over here. The customer support is quick to help when you need it on anything simple. Anything over low level complexity is not going to get fixed and you'll have to deal with it. Some issues I have, if you are in an area with reception issues, you will have zero ability to pull up contact details or address. You better make sure you have the right information before you go to these job sites. No notes, no phone number, nothing will be available. The downtime, there's lots of it. Enough that if you're in the middle of typing up a long estimate with lots of details notes and pictures, if anything crashes you LOSE ALL YOUR DATA. Remember back in the day before autosave? Kids lose term papers and everything. Well job nimbu does you worse than that. You'll lose entire sets of work you did if the system goes down or you have an internet issue. The other HUGE ISSUE i have is that the software constantly prints a SECOND PAGE on estimates an invoices for customers and subcontractors. Their software was written by third world countries (probably the same guy who wrote the Boeing airplane trim level software) If you write too many lines it will kick a blank second page out. So you print this, it prints two pages. You send it to a client, it sends them a two page PDF, which the second is blank. Its unprofessional. For the last year the company has said, just mak Pros The software works overall to manage many different areas of your business. However, it does none of them well. It does a good job of keeping everything in one place but what good is that if it still has lots of bugs that the company refuses to fix? Cons BUGS! Lots of Bugs!!! No offline version. This is a cloud software. It routinely goes down and locks you out of your customer data and job information. If you are doing jobs in rural areas or areas that lack reception you will be unable to access your job nimbus in ANY capacity. The other HUGE ISSUE i have is that the software constantly prints a SECOND PAGE on estimates an invoices for customers and subcontractors. Their software was written by third world countries (probably the same guy who wrote the Boeing airplane trim level software) If you write too many lines it will kick a blank second page out. So you print this, it prints two pages. You send it to a client, it sends them a two page PDF, which the second is blank. Its unprofessional. For the last year the company has said, just make it print one page. Well even if you do that, it still says 1 of 2 pages and the customer asks you where the second page is. They want to know what it says on the second page before they approve an $40,000 estimate. Reason for choosing JobNimbus It was an accident. I should never have done it. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) They talked me into it and told me their product was better, superior. Review Source Response from JobNimbus January 25, 2023 Hi Jose, The issue with the estimate on two pages should be resolved now. Thank you for your feedback we will take it into account. JobNimbus. AC Adam C. Account Manager Construction Used the software for: 1-2 years ### "Get everyone on the same page from Sales to Operations, for each particular customer" May 19, 2021 5.0 The best business problem being solved on a daily basis by JN is Coordination. Many people have to touch every customer and it is rare that all Company people get to talk directly about the details of any given customer or project, but with a consistent way to consolidate all of the information, we as a Company are much more effective than we have been in the past. Pros Being a consistent storehouse of information for all aspects of a project from prospecting through estimating, through production through installation and closeout, JN does a great and easy job of collecting and organizing all. As with any software platform - the more you put in the more you get out. The most effective people in the organization utilize as much of the functionality of JN as possible - and it shows! Cons While I LOVE the fact that it translates from your laptop to your phone - sometimes when tracking an email in Outlook it makes me sign back in to JN often - a quirk I'm sure and ultimately better for security. Other than that I think the package is top notch. Review Source RC Richie C. owner Construction Used the software for: 1-2 years ### "Helps organize customers per need and service" November 4, 2019 5.0 Organization. Knowing where we are with each customer. Example: Customer was sent an estimate through email from Job Nimbus. The program records the actual estimate, when it was sent and price. Customer calls looking for an estimate and we have an answer for the customer. Job Nimbus also provides a pop up list while typing partial information which is helpful at times. Example receiving a check in the mail from realtor which usually has no info from actual address or customer but invoice # is provided. Job Nimbus allows you to type in just the invoice number or just the address, or partial name to find the job. I am so thankful for this program and would highly recommend it to anyone with a high volume of customers to stay organized. Pros This program organizes customers point of service from lead to paid and closed. Job Nimbus keeps track of payments and allows notes to be put on each customers profile. It also allows pictures and notes to be shared by email to the customer-providing a record for both the company and customer. We work with a lot of realtors-Job Nimbus allows us to list different jobs under the same name to keep order to the many properties they service. I find Job Nimbus to be user friendly. It saves templates for estimates and allows changes to be made when needed for specifics per customer. It keeps track of accounts receivables, the age of opened account, it shows categories of work in progress, and work that needs scheduling . We have become more efficient as a company since we've started using Job Nimbus. Cons After taking payment or clicking into anything in the financial section of the program, you always have to refresh the account. The program does not allow you to make multiple payments unless you refresh and go out of it. Reason for choosing JobNimbus This program was specific to the needs of the business and is user friendly. Review Source Response from JobNimbus November 12, 2019 Thanks for your review, Richie! I wasn't aware of this refreshing issue on the financials area. Have you reached out to our support team on this? If not, please send the details of what you're experiencing to support@JobNimbus.com and they'll investigate to see what can be done. DB Deborah B. Marketing Construction Used the software for: 1-2 years ### "Two way sync highly unreliable and many glitches in product they cannot fix" March 20, 2019 1.0 Many glitches but we've contacted them repeatedly and they have never fixed one or been able to give us an explanation. We've had product over 17 months. Their two way sync does not work in many areas and they repeatedly have asked us for print screens of the glitches which we provide but always say "they cannot replicate so they can’t help". If there is a problem the will use these technique over and over for the same glitch until you just are worn out and stop asking. If we make a change to an existing estimate in QB it does not change the estimate in JN so the estimates in JN are never correct and useless for us. Recently, we realized we had sent 3 emails to a customer over the course of a month through JN that they never received and in JN they were marked as "sending" but never go anywhere. We have brought it to their attention and they admitted “there was a problem” that they would look into but we don't expect any results. We made a suggestion online for a simple update to their customer record format (well over a year ago) as we were told by them that our feedback was important. Then I looked at the topic in the community area and over 300 customers had made the same suggestion over years and years and they have yet to do anything to help with the suggestion so obviously they are not responsive to customer input. Last, it is obvious from conversations with tech support over the years that they are low ll in the 17 months we have had their product. Pros The boards are visually effective and easy to use Cons Two way sync is a nightmare. Many glitches the company cannot/won't fix. Review Source Response from JobNimbus April 25, 2019 Thank you for your honest review, Deborah. We're so sorry you've experienced these issues and I hope my response will help clarify the communication you've had with our team. Feedback is #1 in importance for us. JobNimbus itself was built on feedback, it's our life blood. Unfortunately, we can't fix everything in a day, things take time. We are addressing the feedback we get as it comes and in the best order we know how. For example, we just released Time-Based Automations, which was our #1 requested feature, seeing a 98% satisfaction on the feature. Performance improvements is #2 and we're actively updating for that. QuickBooks issues are fixed as soon as we can figure out what is going on, part of that is being able to reproduce the issue, but our support team can't fix them by themselves & our devs are working tirelessly. We appreciate your business and hope you'll continue to put your faith in us to do right by you. Give us a chance and we will make it right. NP Nicole P. Accounts Receivable Manager Construction Used the software for: Less than 6 months ### "Happy Overall" July 31, 2023 5.0 Clear layout, easy to navigate and implement. I have used many CRM's, this one is by far the most simplest and yet thorough format I have utilized. Enjoying it over all. Pros Credit card integration, ease of creating a contact, easy tabs and feature navigation, lots of great report options, color organizing boards, many category options for job status. Accounting integrations are nice. Cons 1st is we are not utilizing it right. We should be creating a single contact for each address. Customers could have paired or sister accounts, if say they own more than one property, but we definitely, should be creating a "Job" under a contact. Instead of creating a "new contact" for every lead/new job. Now we have multiple contacts for the same address, and each time it requires a unique identified since it can' be duplicated. This will become an issue long termCustomer Service - We do get fairly quick responses, however it seems the communication about the issue and getting to a resolution is sometimes tasking. The reps seem to repeat information you have already provided them as a resolution, not ask the right questions, get confused about the issue, close out tickets before the issue is resolved fully. I feel I have to get our head rep involved on tickets /conversations with specialists because the issue is going round and round. Sometimes I feel they complicate things, almost as if they aren't taking the time to read and understand the issue, or jump to what they find will resolve it before asking questions to clarify confusion they may have. The other thing that is somewhat a nuisance is just how new JN is, and that so many things are in beta, or testing. Also that some things are buggy, and getting attention to ideas or improvements may take a long time, and you do not get updates on the status of things you have requested a need for or improvement on. Review Source BA Blaine A. President Construction Used the software for: 6-12 months ### "I am very happy with my decision to use and implement JobNimbus into my company" January 18, 2018 5.0 The best benefit is better oversight of everything going on in the entire company, and making sure that nothing falls through the cracks. It completely eliminates the communication mishaps that occur when you are handling lots of jobs. Pros The software is very comprehensive and flexible. You can make it do whatever you need or want it it. After learning the software, it is very easy to use. I would recommend to anyone considering the program to go ahead and get the training. That made a huge difference for me and my staff. We tried going without the training at first and I did not feel that we were using all the capabilities, and we struggled to implement the software fully. After the training, it was a complete difference. We had a excited staff who saw the value in all it could do and completely bought into keeping it current and updated, which is the key to its usefulness. The trainer was excellent at quickly teaching everyone and showing how easy and helpful the software actually is. He was terrific- very knowledgeable, professional, and experienced with both the software and teaching it. Cons You can't zoom into the pictures that you take without a few extra steps that are a pain, and you can't view them easily when you want to show a customer a particular photo. I feel like the mobile app has glitches that can be frustrating but its nothing too crazy. I recommend using the desktop version on a tablet when your in the field and that resolves all of the problems I deal with using the mobile app. I thought it was a little difficult to learn to use without the training. After the training it was a breeze. I cannot stress enough the importance of the training if you are inexperienced with a CRM. Review Source Response from JobNimbus March 26, 2018 Blaine, so glad to hear JobNimbus has been a net positive for you and your team. It's wonderful to know that your day-to-day hasn't been interrupted by the issues mentioned, and we do try to minimize those, but this feedback gives us even more insight into how the app and desktop versions have worked best for you. Thank you so much for the feedback. We are working toward these improvements and will notify customers when they are available. Also, on behalf of our Training Manager Ronnie Smith, thank you for the kind words about our training program. We aim to deliver world-class training, because we know you're busy! Thanks again for making our day. AF Ahmed F. Planning and project control engineer Construction Used the software for: 1-2 years ### "The best tool for partnerships to perfectly organize invoices and customer records" November 29, 2021 5.0 JobNimbus has helped companies get rid of large amounts of paperwork and records that used to be tiring salespeople and accountants with sorting and keeping them. With JobNimbus we no longer need that, as all customer records, data and orders are kept in a safe place, in addition to that, preparing sales reports and tax records has become much easier. Pros The most part I love about JobNimbus is the ready-made templates that it provides, which gives you the ability to issue custom invoices in the name of the company and has the same format for all customers, and I also like how all data is stored in the system and how to extract reports and budgets with ease and in an organized manner. With JobNimbus, you will have an integrated system that contains all records and documents and eliminates the need to prepare and store many forms that are difficult to understand and find when needed. Cons Everything in JobNimbus is organized as required, there is nothing unwanted to mention, JobNimbus has an amazing interface, it is very easy to handle, and the company reps can handle it efficiently. Review Source SS Scott S. Owner Construction Used the software for: 6-12 months ### "Love the Nimbus!" August 1, 2023 5.0 I love it. I use it everyday to keep track of where my company is in sales, where leads are in the process and where jobs are in production Pros Ease of use! Doesn’t take a super skilled computer programmer to operate Cons Wish there was a service option for when homeowners call for something on the project you completed that is covered under warranty. Alternatives considered [MarketSharp](https://www.capterra.com/p/130642/MarketSharp/) Reason for choosing JobNimbus Functionality. Ease of use. Review Source DY Daniel Y. CEO Construction Used the software for: 2+ years ### "Overall solid, but real opportunity to be excellent" April 8, 2019 3.0 Great people. On the right track. Need to HYPERdrive the next 12 months. I would recommend outside investor if cashflow is an issue to begin solving the long list of requests given by users. Pros Ease of use and monthly fee. Good value for the spend Cons 1\. Estimating needs work ... integration with 3rd party might be best 2. App can be glitchy 3. support is pretty weak .... can almost never get anyone on the phone. When you do, often get conflicting answers 4. Sales reporting needs a lot of help - ROI, individual sales reporting, goals etc. Should integrate with a ZOHO or similar 5. Financing needs built in 6. Needs integrated with ABC asap! 7. No real demo tools at all 8. Digital signature needed. 9. No real contract tools Review Source Response from JobNimbus April 9, 2019 Daniel, thank you so much for the detailed review! I'll try to address each point: 1. Estimating is getting some work already, but we'd love to know the specifics that you're having troubles with so we can be sure to address them! 2. App updates are coming! 3. Support team is growing and building efficiencies, so you should see big improvements soon! 4. Sales reports are on our roadmap for this year, stay tuned! 5. We're in talks with some financing companies and hope to bring solutions in the near future. 6. We're focused on building out an awesome supplier experience with Beacon right now. We will definitely let you know if we're able to integrate other suppliers when the time comes. 7. We just integrated with Leap to Digital, which might help with demo tools. 8. Signatures are on our list to improve very soon. 9. We're integrated with naturalForms and looking at other solutions to meet your needs. Dev team is working non-stop for you, stay tuned! TR Travis R. Sales and Service Construction Used the software for: 2+ years ### "It works great" July 31, 2023 5.0 Pros I like how it is customizable to our needs. Cons Some of the estimate formatting can still use some tweaking. Review Source LB Luis B. Owner Construction Used the software for: 2+ years ### "I’m becoming frustrated with the lack of features I need and the poor customer support " January 20, 2020 4.0 Overall experience was good for the first two years but as my business grows, needs grow as well and this is where I’m finally needing the real help. But it’s not being provided. Pros Very affordable, easy to use for what it has, quick, very customizable, Cons I wish it had options to be more marketing oriented than a pure project management software. I’m so frustrated right now because I don’t want to leave them but I need a lot of features added or customized and the support hasn’t been good. I hope they would be able to dedicate me more time over the phone rather than just a tedious back and forth by email that may take days for me and them to figure out my needs. I never received an one on one onboard call. I’m not sure if all these support issues are because of the type of subscription I have is not one of the best. I just feel I’m not being heard, helped and cared for. I hope this changes before I switch to job progress. Reason for choosing JobNimbus At the time I chose it I had zero knowledge on CRM’s. So it was good. Review Source Response from JobNimbus January 22, 2020 Hi Luis, Thank you for taking the time to write a review. I'm so sorry that you don't feel that you are being heard. We have escalated this to appropriate channels to get your concerns addressed. We really appreciate your feedback and suggestions regarding future features as well. Our team is always working on new implementations so our clients can do that much more with their own business. Have a great day, and thank you again for the review! WC William C. Sales Manager Construction Used the software for: 2+ years ### "Good, but not great" December 8, 2020 4.0 Overall this platform did what it said it would and did help us move our business from analog to digital. However, it just wasn’t robust enough for us in the end. We moved to Acculynx. Pros Pricing/proposal templates were easy to use and easy to customize. Loved the mobile app, especially a big fan of the called ID feature. Robust, useful sales tracking report system. Cons At the end of the day, JobNimbus just didn’t have enough features to justify the continued expense. The other nail in the coffin for us was the lack of useful in a Gratian with our accounting software. Review Source Response from JobNimbus February 11, 2021 Thank you for the review William! AH Amy H. Office Manager Building Materials Used the software for: 6-12 months ### "Myers Roofing review " August 7, 2023 4.0 Overall, It has been a great tool for everything we need! Pros I like being able to add customers and then right away you can schedule them and make any changes very easily. Cons It would be nice to be able to edit e-mails and see them before they are sent to the customer. Switched from [Joist](https://www.capterra.com/p/230138/Joist/) We couldn't do everything Jobnimbus does. Review Source Stephen Olawale J. ARCHITECT Construction Used the software for: 6-12 months ### "JOB TASK SCHEDULING,CLIENTS MANAGEMENT AND JOB TRACKING MADE EASY" July 7, 2019 5.0 life has being easy, the tension we get from tenant/client, that we should to their respond to their services failures has reduced, and get response from our team quickly. Pros My firm have being got a job to manage residential facilities and building services maintenance for clients and developers, we had a lot of job and calls from clients for over a year, with out a software, finally when we got a recommendation, we started with a trial version, the application was easy to learn through the help of videos, and the customer care response,tracking our jobs, technicians and client information and emergency needs on a mobile application software was a break through for my firm. Cons Learning how to use the software with just videos was difficult, it would have being easier, if the customers care line can be available to respond at every instant,training the technicians and advising our client to subscribe to this application was not easy, but they now enjoyed its, they get their problems solve on just with the application on their mobile devices. Review Source Response from JobNimbus July 25, 2019 Thanks, Stephen! We're working on improving our app education and onboarding, so new features should be easier for you to learn and get going. We appreciate your feedback! 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