--- title: "eProcurement Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eProcurement Software - reviews, pricing plans, popular comparisons to other Procure to Pay products and more." source_url: "https://www.capterra.com/p/126802/eProcurement/" page_type: "product" language: "en" --- # eProcurement Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eProcurement ## What is eProcurement? eProcurement by BirchStreet Systems is a cloud-based procurement management software designed to streamline purchasing and accounts payable processes for the hospitality industry. The solution offers features like purchase requisitions, orders and receiving, RFQs, supplier catalogs, analytics, and advanced workflow approvals to centralize procurement across multiple locations. ## What is eProcurement used for? [Purchasing](https://www.capterra.com/purchasing-software/)[Procurement](https://www.capterra.com/procurement-software/)[Procure to Pay](https://www.capterra.com/procure-to-pay-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eProcurement?[Manage this product listing](https://www.g2.com/products/eprocurement/claim_requests/new?auto=true) ## eProcurement Overview Updated September 2026 AI summary eProcurement supports small to enterprise businesses with tools for managing procurement and purchasing activities. Covering procurement and purchasing categories, it offers features like budgeting and forecasting, inventory and supplier management, purchase order and requisition management, and spend tracking, with options for compliance and receiving. Deployment is cloud-based, making it accessible for distributed teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eProcurement 4.3 (7) VS. [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price Contact vendor Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (7) Ease Of Use 4.4 (2,831) Value For Money 4.3 (4) Value For Money 4.2 (2,447) Customer Service 4.5 (4) Customer Service 4.0 (2,337) ## eProcurement alternatives Highest Rated [4.8 (255)](https://www.capterra.com/p/148522/Precoro/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (109)](https://www.capterra.com/p/136077/Tradogram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/126802/eProcurement/alternatives/) ## FAQs about eProcurement Overview ### What company size and specific industries is eProcurement built for? eProcurement is designed for hospitality businesses, especially hotels and restaurants, and is aimed at purchasing managers, food and beverage directors, culinary operations managers, and hospitality finance managers. The description does not specify company size, but it is clearly built for organizations in the hospitality and food service sectors. Features and Usability ### What are the key features of eProcurement? eProcurement offers procurement, purchasing, requisition, and receiving features for managing purchase requests and order flow. It also includes approval workflows, spend visibility, budget forecasting, compliance management, supplier management, inventory management, purchase order management, and purchasing reports for tracking spending and procurement activity. Getting Started and Support ### What training and onboarding options does eProcurement offer? eProcurement provides in-person training, live online sessions, webinars, and documentation. In-person training supports direct instruction, live online sessions allow guided remote learning, webinars cover structured group topics, and documentation offers written reference material for ongoing use. Getting Started and Support ### What customer support options does eProcurement offer? eProcurement provides 24/7 live rep support for users who need direct help at any hour. No reviewer feedback about support experience is available, so response times, agent helpfulness, and common frustrations cannot be described from user sentiment. ## Features AI summary Based on 1,007 Procure to Pay reviews Not all procurement software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Approval Process Control** (**50%** of reviewers rated this feature as critical) - **Spend Control** (**43%**) - **Purchase Order Management** (**48%**) eProcurement includes **Purchase Order Management**, which gives teams a clear way to create, track, and manage purchasing activity. However, it does not include **Approval Process Control** or **Spend Control**. Instead, the product offers **Inventory Management** (**48%**), which can help businesses keep closer watch on stock levels and purchasing needs. Together, these features help teams maintain order across procurement tasks and make more informed buying decisions. Purchase Order Management 3.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Budgeting/Forecasting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create budgets based on historical data and future projections Supplier Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage all supplier data and operations Approval Uses criteria to add or remove suppliers to/from approved lists. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Inventory Management Track and manage inventory levels to maintain proper supply eProcurement 17 features ### All Features - Approval: Uses criteria to add or remove suppliers to/from approved lists. - Budgeting/Forecasting: Create budgets based on historical data and future projections - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Inventory Management: Track and manage inventory levels to maintain proper supply - Processses: Manage workflows and business processes for procurement. - Procurement: Allow integration with procurement software, such as Procure To Pay, RFP and Spend Management - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing: Electronically create and manage purchase orders for products and services. - Purchasing Reports: Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred - Receiving: Manage all receiving processes within a warehouse - Requisition: Define requisition rules for various types of procurement. - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Spend: Increases spend visibility into pricing and unintended or excessive use of discounts or promotions by customers. - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Supplier Management: Manage all supplier data and operations - Visibility: Provides real-time insight into procurement costs within categories, departments or projects - Workflows: Facilitate access from initial access ticket submission through supporting chain of custody throughout the workflow for OT environments. --- Get Advice We can help you find the software with the features you need. Features 3.9 (7) 3.9 Based on 7 reviews ## Pricing Value for money 4.3 (4) ### Starting price Free trial not available Value for money 4.3 (4) 4.3 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (4) 4.5 Based on 4 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating 5(3) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent GA Gaurav A. Finance Manager Hospitality ### "Good system but can be improved" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 26, 2023 Overall experience is good. Pros The ease of ordering. Customer service is good. Cons Its really hard to get catalogue uploaded. I have contacted the team many times but no response. There are no pictures of the products. The descriptions are not great, for example there are 10 types of milk which makes it hard to place an order with out pictures. (2) suppliers do not get the orders every time. It gets stuck to transmitted by supplier status. Reasons for choosing eProcurement Started with e procurement and its been okay Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Carrie W. Sales Exec Hospitality ### "Good System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 12, 2023 Pros Once you know how to use the system then it is useful Cons It is not a simple interface and you have to know how to use it, it's not straight forward to figure out without guidance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sasha S. Food & Beverage Reservations Manager Hospitality ### "BirchStreet Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 6, 2023 I find it a useful tool to use and very adaptable to individual businesses. However, it was quite a difficult process learning to use it as if you are unfamiliar with Birchstreet it is not very user friendly. Pros I find that the amount of Products that you can search from all in one place is great and offers a wide range of choice. Also the fact that you can save orders so that when you order again is a great feature. The Punch outs for some suppliers are a great feature and makes purchasing a lot easier as well. Cons I find the fact that most items do not have pictures difficult if you do not know what you want already to order. It is also quite hard to search past orders if you do not already know exactly what you want to order as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Candidate for Bachelor Degree Oil & Energy ### "Best Software to manage Procurement, Budget, Bids, Contracts and Invoicing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2018 The software has saved us from a lot of tedious and time consuming paper work. In addition, it helps us a lot of in centralization of all procurement work. Pros The software helps us to reduce our costs by analyzing our spending. In addition, it also helps to manage our procurement process, bids and our contracts in very efficient way. Its capability to unify, streamline and simply the process saves us a lot of time and money. Cons The software requires continuous training for my staff and we need to continuously look into this matter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bailey R. Development Manager Non-Profit Organization Management ### "Behind the times" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 5, 2018 Pros The thing I like most about eprocuremnt is the 2 step process to submit an invoice for a PO number. Cons As staff all invoices and blanket PO's are sent through e-pro. The site is behind the time and only works on internet explorer. Once the PO has been approved once I am unable to edit the requisition. This makes for a headache on both my side as the sender and on the Accounts Payable side. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Aurelijus J. ### "Amazing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 12, 2017 I used this program for about 2 years in my previous role. It is probably one of the best systems out there. Simple, and very effective. Reporting can be pre set so there is not need to enter filters again. Gives reports instantly. Support is good. The only bad point I can think of is the lack of training as there so much more options in it that I didn't get a chance to try out Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2017 Thanks for the review Aurelijus! JP Jay P. Purchasing Manager Hospitality ### "Hospitality Review of Birchstreet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2016 While at Fairmont Hotels & Resorts, I was the hotel "champion" and installation lead for Birchstreet. We went from a paper based Requisition and Purchase Order system to a completely automated Birchstreet managed system. The differences were amazing, Birchstreet offers the ability to build clean workflows and approvals. We also gained clear visibility into all past orders and account balances. In hospitality, it can be sometimes difficult to obtain time sensitive approvals for food & beverage orders, and an administrator is needed to re-route orders, which is a necessary audit requirement, but sometimes hard to manage. We had a very good set of trainers for the initial set-up. Pros This software was very intuitive and easy to learn. It provided great audit back-up and accountability to hotel operations. Cons Much of the reporting was underutilized, more company training would be helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2016 Dear Jay, thank you for the review! Sincerely, The BirchStreet Team [View all Reviews](https://www.capterra.com/p/126802/eProcurement/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.