Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • DSSI
  • www.directsourcing.com

About Epic

Web-enabled purchasing suite that interfaces with client inventory and ERP systems and supports both buyers and suppliers.


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Epic Features

  • Catalog Management
  • Compliance Management
  • Contract Management
  • Inventory Management
  • Invoice Processing
  • PunchOut
  • Purchase Order Management
  • Requisitions & Approvals
  • Sourcing Management
  • Spend Management
  • Supplier Management

Epic Reviews Recently Reviewed!


Epic Review

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I used EPIC at my previous job and it was great - easy to use, easy to navigate, and the builders seemed to be able to make changes that we suggested.

Cons: Surprisingly, I used EPIC every day and I really don't have any cons to say about it. It seems more reliable than our current system!

Customer support is unacceptable

Sep 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: This is a very good EHR and EPM product. The functionality included in the product covers most if not all the needs of a small to large company. The product is stable.

Cons: The support I experienced is really poor. I am a consultant with several EPIC clinics and have been trying to get support to understand how to send secure messages to multiple patients (bulk messages). EPIC has failed to provide this information in spite of multiple requests from me and my clients.

Overall: I was unable to obtain answers from the company, so my experience is poor. The information I need helps my clinics meet certain criteria which helps them to obtain substantial funding. Epic did not seem to care. I still need to understand how to send secure messages to multiple patients (bulk messages). I hope the company reads this and responds.

Useful but not great

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Patient charts, health history are easily available to the team

Cons: It is very hard to navigate at first and all of the tabs can get confusing