# QikKids Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is QikKids the right Daycare solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126837/QikKids/reviews

---

QikKids

3.1 (10)

[View alternatives](https://www.capterra.com/p/126837/QikKids/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 10th, 2026

# Reviews of QikKids

Ease of use

2.9

Customer Service

3.2

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TN

Ted N.  
General Manager  
Education Management  
Used the software for: 2+ years

### "Childcare Management"

April 13, 2021

4.0

Hassle free and reliable product.

Pros

Software is quite comprehensive, stable and reliable. The support is fantastic in normal times

Cons

Reports are numerous and quite confusing to find unless it's a report you use regularly. They could rename their host of reports to make it easier to identify.

Alternatives considered

[Kidsoft](https://www.capterra.com/p/152282/Kidsoft/)[Xplor Education](https://www.capterra.com/p/165817/Xplor/)

Reason for choosing QikKids

It was better than star care, better live support than Kidsoft and we were unsure about Xplor as it was new then.

Switched from

[Kidsoft](https://www.capterra.com/p/152282/Kidsoft/)

It was better than Star Care from a user point of view. It had a phone support team whereas Kidsoft only uses online tickets, no live support.

Review Source

KC

Kel C.  
General Manager, Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "OVERVIEW"

November 16, 2019

4.0

Good software, good relationship with vendor. In the majority we have received great customer service.

Pros

Industry friendly. Our team are now accustomed to the use and benefits of the software. Easy to train. Some great add-ons.

Cons

Development time. No issues with software.

Reason for choosing QikKids

N/A

Review Source

NC

Nicole C.  
Business Manager  
Government Administration  
Used the software for: 2+ years

### "Don't Bother If you want Easy Access to a Software Program"

February 4, 2022

1.0

Appalling

Pros

I honestly at this point can no longer thing of any thin that I like about this software!

Cons

Constant issues connecting and when you ask for support they are quick to blame our internet (despite my telling them my checks of our internet speed are more than acceptable). I have lost count how many times I have attempted to connect to be told 'log in failure'!

Reason for choosing QikKids

This was the only program I was made aware of.

Review Source

FM

Fraser M.  
Family, Systems and Business Liaison Consultant  
Education Management  
Used the software for: 2+ years

### "Qikkids"

November 14, 2019

4.0

Overall whilst this system does have its limitations, they are known and the company is working hard to amend an improve the software. Its stable and consistent platform far outweighs the other limitations.

Pros

It is a great software for childcare services and is a program that we use daily. The software its self has a lot of functionality and the ability to customise certain options is really great. Allowing us to specify different users and change accessibility options. Market leader and is the most stable platform for a company of our size.

Cons

As an enterprise business, this software can have limitations due to being a service by service model. Sometime the user interface can be very clunky and awkward, especially on a customer facing point.

Review Source

Response from QK Technologies

November 17, 2019

Fraser, thank you for your comments and feedback and we will continue to work with Only About Children and other clients on improving the product and service we provide. Sean

MH

Melissa H.  
Operations Manager  
Education Management  
Used the software for: 2+ years

### "Great Product , user friendly"

November 14, 2019

5.0

Great experience that works for all our business needs

Pros

QikKids is a user friendly software. It is easy for our centre managers to use and manage their day to day business in the centre. Support for the product is easily accessed if needed and friendly support people to help solve problems. I have used many software's over the years and QikKids is the best software for our business needs.

Cons

Migration from other softwares at times can be difficult but this is not really a QikKids issue.

Review Source

Response from QK Technologies

November 17, 2019

Melissa, thank you for your feedback. We are working to also improve the migration of clients from other softwares to QikKids as we understand this can be a disruption to the business and we want to make as smooth as possible. Sean

NH

Nicola H.  
Administration Manager  
Education Management  
Used the software for: 2+ years

### "Qikkids review"

November 15, 2019

4.0

Very good

Pros

Easy to use. Great customer support. Customization of reports on request. Great information. Easy to view at a glance rolls & accounts.

Cons

Lack of automation of some areas - should be able to make payment generation and CCSS Operations an automatic process, reducing errors caused by staff overlooking the need to process these. Lack of audit ability of some processes.

Reason for choosing QikKids

I don't have access to this information

Review Source

LH

Lorena H.  
Director  
Education Management  
Used the software for: 6-12 months

### "Terrible and outdated"

April 23, 2019

1.0

Not a platform I would recommend to anyone.

Pros

I thought this would be a good choice because it has been around for a long time. However the software is old, clunky and often requires you to call someone to help you do something.

Cons

It is very slow, always disconnects when you are in the middle of submitting attendances and they force you to keep paper copies of everything.

Review Source

Response from QK Technologies

April 28, 2019

Hi Lorena, we can see you used our services for many years however have not used QikKids for almost 6 months now. We continue to improve QikKids each day driven by client feedback listening to their needs. We wish you and your team all the best.

MD

Michael D.  
Director  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Worst Customer Service Ever"

September 9, 2020

1.0

Very poor, cannot ever get issues resolved because the help desk doesnt help, they dont even answer their phones.

Pros

Nothing, not one thing. It is clunky to use, the reports aren't user friendly.

Cons

There is ZERO customer service from this company. all you hear is excuses.

Reason for choosing QikKids

We were told it is okay to use.

Review Source

LD

Liam D.  
OSHC Manager  
Education Management  
Used the software for: 2+ years

### "Good service and product"

November 19, 2019

4.0

good at providing the service and listen to our thoughts

Pros

easy to use, responsive to changes , great reports generated

Cons

nothing to comment at the moment works well for our accounts team

Review Source

CW

Caroline W.  
Financial Accountant  
  
Used the software for: 2+ years

### "Widely used throughout the industry, however needs overhaul to ensure continued success. "

January 11, 2018

3.0

Pros

Range of financial reports is very good. Easy to customise product over a range of services. Easy to use.

Cons

Doesn't interface to any other software like an accounting ERP old clunky Microsoft Access development - needs to move to GUI interface. Not sure if it will continue to be a market leader.

Review Source

Response from QK Technologies

May 22, 2019

Hi Caroline, thanks for the comments as I know reporting and customization are a couple of QikKids strengths. You will be happy to know we are well on our way to delivering a new interface which I know you will think is awesome.

Similar Products

Featured