--- title: "Salesboom CRM Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Salesboom CRM Suite Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/12686/Salesboom-CRM/" page_type: "product" language: "en" --- # Salesboom CRM Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Salesboom CRM Suite ## What is Salesboom CRM Suite? Founded in 2003. Salesboom is the world's best Value-Based cloud-CRM for your brand. We unify all your sales, marketing, customer service and much including Quote to Cash all in one easy platform. Perfect for Small to Medium Sized Businesses who need to be savvy about every penny they spend, and what they get in return. With no software to install and seamless upgrades, this is the CRM for you. Sign up for a Free trial today. ## What is Salesboom CRM Suite used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Email Tracking](https://www.capterra.com/email-tracking-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 89% Neutral 0% Negative 11% Starting price $14 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Salesboom CRM Suite?[Manage this product listing](https://www.g2.com/products/salesboom/claim_requests/new?auto=true) ## Salesboom CRM Suite Overview Updated September 2026 AI summary Salesboom CRM Suite provides businesses of all sizes with tools for managing contacts, leads, sales pipelines, and customer interactions. Covering CRM, lead management, and account management needs, it also offers marketing automation, campaign management, and predictive analytics as optional capabilities. The software is accessible across cloud, web, and major device platforms, supporting flexible deployment and integration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salesboom CRM Suite 4.3 (37) VS. [4.3 (7,000)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $14 Per User, Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (37) Ease Of Use 4.2 (4,389) Value For Money 4.4 (30) Value For Money 4.3 (3,518) Customer Service 4.5 (35) Customer Service 4.1 (3,528) ## Salesboom CRM Suite alternatives [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,488)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61368/Salesforce/) Highest Rated [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [4.4 (5,859)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157279/Dynamics-365/) [View all alternatives](https://www.capterra.com/p/12686/Salesboom-CRM/alternatives/) ## FAQs about Salesboom CRM Suite Overview ### Which roles and teams benefit most from Salesboom CRM Suite? Salesboom CRM Suite benefits business owners, presidents, and other executives who need visibility into pipelines, customer activity, and company performance. Sales managers, sales reps, and business development teams use it to track leads and opportunities, while marketing and operations leaders rely on it to coordinate campaigns, customer data, and internal workflows. Answer based on 28 reviews Overview ### What company size and specific industries is Salesboom CRM Suite built for? Salesboom CRM Suite is designed for small, medium, and enterprise businesses across a wide range of industries. It fits organizations of different sizes that need a CRM platform for managing customer relationships, sales processes, and business operations. Features and Usability ### What are the key features of Salesboom CRM Suite? Salesboom CRM Suite offers CRM, lead management, opportunity management, and sales pipeline management for tracking prospects and deals. It also includes contact and customer databases, campaign management, marketing automation, and email templates, plus reporting dashboards, workflow management, document storage, e-signature, invoicing, and payment processing. Pricing ### How much does it cost and what fees or limitations are included? Salesboom CRM Suite starts at $14 per user/month for the Team plan with a 1-user minimum and a 7-day free trial. Professional costs $45 per user/month and Enterprise costs $95 per user/month, both with 30-day free trials. All plans include free setup, SSL protection, phone and email support, and live one-on-one training. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Salesboom CRM Suite integrate with? Salesboom CRM Suite integrates with over 30 third-party tools, including communication and productivity platforms such as Google Calendar, Google Contacts, Google Docs, Google Drive, Google Voice, Microsoft Excel, Microsoft Outlook, and Microsoft Word. It also connects with Constant Contact, Docusign, Dropbox, Dynamics 365, LinkedIn for Business, and Meta for Business. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Salesboom CRM Suite offer? Salesboom CRM Suite provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, and documentation and videos offer self-paced reference and walkthrough material. Answer based on 1 reviews Getting Started and Support ### What customer support options does Salesboom CRM Suite offer? Salesboom CRM Suite provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users report that support can be responsive and helpful in resolving issues, with technical help often addressing business needs and duplicate records, though some interactions still depend on contacting customer service. Answer based on 2 reviews User interface ### Is Salesboom CRM Suite easy to use? Salesboom CRM Suite feels easy to navigate for many teams, with organized information and clear access to key CRM tools. Small businesses and companies with custom workflows often like the practical layout, though some users find the visuals dated, the font small, and certain tasks such as mass import less intuitive. Answer based on 10 reviews ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Salesboom CRM Suite includes **Customer Database**, giving teams a central place to store and manage customer records. However, it does not offer **Data Security** or **Real-Time Data**. Instead, it provides other important CRM features that reviewers also value, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**). These features help businesses organize contact information, find records faster, and keep customer details easier to manage, allowing teams to work more efficiently when handling sales and relationship data. Contact Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Data Import/Export 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Interaction Tracking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Quotes/Estimates 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Referral Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads Salesboom CRM Suite 67 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Field Sales Management: Manage or track sales completed by field teams/employees - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Insurance Industry: Intended to be used by insurers - Full Text Search: Search for specific words or phrases within a document or database - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Invoice History: Store and view prior invoices for each account/client - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Online Invoicing: Create, send, and view electronic invoices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Predictive Analytics: Predict future data based on historical data sets - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Proposal Generation: Create proposals based on costs of labor and materials - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (35) 4.2 Based on 35 reviews ## Pricing Value for money 4.4 (30) Free Trial [View pricing plan details](https://www.capterra.com/p/12686/Salesboom-CRM/pricing/) Team $14.00 Per User,Per Month It includes: - 10gb Data Storage - Accounts - Contacts - Custom Fields - D+GDPR Complaint - Email Integration With Outlook and Gmail - Email Templates and Tracking - Employee Collaboration - Event and Document Management - Lead Routing and Assignment - Leads - Mass Email - Mobile Access - Opportunity and Pipeline Management - Task - Web-Capture Leads - Zip Code Proximity Search Professional $45.00 Per User,Per Month It includes: - 50 GB Data Storage - Campaign Management - Case Auto Assignment and Escalation - Case Management - Contract Management - Customizable Forecasts - Customizable Reports and View - Customizable Role and Profile Security - Customizable Workflow Engine - Drip Marketing - Knowledge Base - Mobile Marketing Automation - Product Repository and Catalogues - Project Management and Time Sheets - Quotes Management Enterprise $95.00 Per User,Per Month It includes: - 24/7 Support - Advanced Workflow Engine - Billing and Invoice - Commissions Management - Employees Management - Enterprise Analytics - HR Policy Tracking - Inventory Management - Multiple Sessions Per User - Offline Access - Quickbooks Crm Integration - Self Service Portal - Territory Management - Unlimited Customizations - Unlimited Data Storage - Web Services API Availability - Workflow and Approval Management Value for money 4.4 (30) 4.4 Based on 30 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (35) 4.5 Based on 35 reviews ## User reviews Overall rating 4.3 Based on 37 reviews Filter by rating 5(23) 4(10) 3(0) 2(1) 1(3) Mentioned topic Sorted by most recent MC MAc C. Sales Rep Marketing and Advertising ### "Be careful with sales boom. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 13, 2024 good to start until you relax, then they change the price and billing period costing you thousands. Pros was easy to use when Billed at the right price Cons We used Salesboom for two years untill they changed pricing 10x without letting us know. Changed the billing schedule at the same time, charging us more often for way more money. Salesboom would not answer their phones, emails or social platforms to help with this. We had to contact our credit card company to cancel the card and report fraudulent billing. to this day we have not heard one thing from the team at Salesboom. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Salesboom CRM Suite Canadian Company so we liked that. they were nice and easy to start with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Gary T. President Broadcast Media ### "A better option than Sales Force" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 3, 2020 A more personable approach. The sales training was done by the \[SENSITIVE CONTENT HIDDEN\] of the firm. It is early but so far so good Pros Not only was the cost of the product more reasonable, it is more flexible than some of the big bucks packages. This is a better fir for a small company with a small sales force. It can fit with a more personal sales approach rather than a technical approach. Cons It takes a while to get the hang of how it works. Not always the most intuitive when it comes to navigation. They do nickle and dime you a lot with a cost for every little addition. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AE Angela E. Operations Analyst Defense & Space ### "Team Oriented Platform and Company" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 3, 2020 My experience has been positive, and my organizations ability to see itself has greatly improved. Pros I most like the relationship that companies have with the Salesboom team that allows continuous innovation to take place. The salesboom team is responsive to new ideas, and welcomes these ideas, as well as quickly implements change. Cons I would like to improve the mass import process so that it is more intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HH Hudson H. Owner Construction ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2020 Pros Sales Boom is very versatile, regardless of the industry you're in. Cons Sales Boom just takes some time getting used to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kim S. Vice President Marketing Staffing and Recruiting ### "Valuable CRM Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 28, 2020 The team at Salesboom helped us build what we now consider our proprietary CRM program. They provided a roadmap and a timeline for us and worked with us to not just implement our vision but fine-tune it. Pros Being able to determine what information we needed most, then to customize a data program that captures, integrates, tracks and reports back to us as we need it and when we want it, has made Salesboom an integral part of our business plan. Cons Superb integration with customization has its price, and for Salesboom the price is visual acuity. It's taken some time to train staff on where to click to take advantage to all the program has to offer. Reasons for choosing Salesboom CRM Suite Superior customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Ryan C. VP, Business Development Defense & Space ### "Off to a great start!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2020 It's off to a great start. We are 2-3 months in and are very pleased with how it is going. \[SENSITIVE CONTENT HIDDEN\] and his team have been great to work with. The implementation and training was made simple. Pros It's user-friendly and is very similar to corporate CRM platforms on the market Cons Only been using for a few months but so far, it has met all of our needs. Reasons for choosing Salesboom CRM Suite Better price point, very good reviews, and was impressed with the demo & free-trial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Natalie R. SCM Marketing and Advertising ### "Salesboom Woohoo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 11, 2019 Pros Great sales tool! Everyone on our team likes using this product. Cons Can take some time to enter in all leads Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Chief Executive Officer Computer Software ### "Bloom Avydium" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2019 Lightening fast expertise delivered by both the people and the technology .. Pros Completeness of solution to both enable the customer analytics to drive the business but also to automate our own customer processes as a small company. Cons the interfaces and visualizations could be updated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jason A. Owner Internet ### "Make your Business boom" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 18, 2019 Pros First of it's kind all Canadian CRM. Data Remains in Canada to avoid those peering pesky neighbors. Cons Can be a bit tricky to learn at first, luckily they have good reps to respond to the customer needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC MARIA C. Manager Accounting ### "Better than paper" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2018 I love it. I use it for my accounting business and for my personal life. I feel that I do not have to try to remember so many thinks. Pros Cloud based. You can access to the information anywhere. I can store tons of contacts and add notes to those contacts. I do not need to try to remember so much information. I can go back and track my clients information without having to dig in my file cabinets, scroll down my emails, or texts. Easy to update. It takes no time to enter the information. The subject line helps me to find what I am looking for. Cons I wish that the software would be more interactive. Some times, I have to click with the mouse to get what I want when I am used to type and hit enter. At first I got a lots of duplicates in contacts and accounts; but after I call customer service, the issues were resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/12686/Salesboom-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs Salesboom CRM Suite](https://www.capterra.com/compare/12686-152373/Salesboom-CRM-vs-HubSpot-CRM) [Salesforce Sales Cloud vs Salesboom CRM Suite](https://www.capterra.com/compare/12686-61368/Salesboom-CRM-vs-Salesforce)