--- title: "Salesboom CRM Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Salesboom CRM Suite Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/12686/Salesboom-CRM/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Salesboom CRM Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Salesboom CRM Suite ## What is Salesboom CRM Suite? Founded in 2003. Salesboom is the world's best Value-Based cloud-CRM for your brand. We unify all your sales, marketing, customer service and much including Quote to Cash all in one easy platform. Perfect for Small to Medium Sized Businesses who need to be savvy about every penny they spend, and what they get in return. With no software to install and seamless upgrades, this is the CRM for you. Sign up for a Free trial today. ## What is Salesboom CRM Suite used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Email Tracking](https://www.capterra.com/email-tracking-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 89% Neutral 0% Negative 11% Starting price $14 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Salesboom CRM Suite?[Manage this product listing](https://www.g2.com/products/salesboom/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salesboom CRM Suite 4.3 (37) VS. [4.5 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $14 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (37) Ease Of Use 4.4 (4,394) Value For Money 4.4 (30) Value For Money 4.3 (3,522) Customer Service 4.5 (35) Customer Service 4.4 (3,532) ## Salesboom CRM Suite alternatives [4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/12686/Salesboom-CRM/alternatives/) ## FAQs about Salesboom CRM Suite Overview ### Which roles and teams benefit most from Salesboom CRM Suite? Salesboom CRM Suite is most used by owners, presidents, and executive leaders who need visibility into customer relationships, sales activity, and business performance. Sales managers, representatives, and business development teams track leads, manage opportunities, and follow up with prospects. Marketing, operations, and administrative teams coordinate customer data, campaigns, and day-to-day account processes. Answer based on 28 reviews Overview ### What company size and specific industries is Salesboom CRM Suite built for? Salesboom CRM Suite is designed for businesses of all sizes, including small, medium, and enterprise organizations. The vendor description does not name specific industries, so the product appears intended for general business use across a broad range of sectors. Features and Usability ### What are the key features of Salesboom CRM Suite? Salesboom CRM Suite includes CRM, contact and customer databases, lead management, opportunity management, and sales pipeline management. It also offers marketing automation, email templates, campaign management, workflow management, dashboard and visual analytics, plus billing, invoicing, payment processing, electronic signature, and document storage. Pricing ### How much does it cost and what fees or limitations are included? Salesboom CRM Suite starts at $14 per user/month for the Team plan, which requires 1 user minimum and includes a 7-day free trial. Professional costs $45 per user/month, and Enterprise costs $95 per user/month. All plans include free setup, SSL protection, phone and email support, and live one-on-one training. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Salesboom CRM Suite integrate with? Salesboom CRM Suite connects natively to Constant Contact, Docusign, Dropbox, Dynamics 365, Dynamics 365 Business Central, Google Calendar, Google Drive, Google Docs, Google Contacts, Google Ads, Google Maps, Google Voice, LinkedIn for Business, Meta for Business, Microsoft Outlook, Microsoft Excel, and Microsoft Word. It also integrates with Epicor Advanced MES, Epicor HCM, and Kinetic. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Salesboom CRM Suite offer? Salesboom CRM Suite provides in person training, live online sessions, webinars, documentation, and videos to support getting started. In person and live online formats offer guided instruction, webinars provide scheduled group learning, documentation serves as written reference material, and videos support self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Salesboom CRM Suite offer? Salesboom CRM Suite provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as responsive and helpful, with technical issues and duplicate records often resolved after contacting customer service, though some note the interface can feel less intuitive. Answer based on 2 reviews User interface ### Is Salesboom CRM Suite easy to use and navigate? Salesboom CRM Suite makes core customer information, workflows, and reports easy to find for many business teams. Users value its organized navigation and configurable screens, especially when managing complex sales processes. However, some staff need time to learn where features are located, and the interface's colors, fonts, and visual design can feel dated. Answer based on 10 reviews ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Salesboom CRM Suite includes **Customer Database**, giving teams a central place to store and manage customer records. However, it does not offer **Data Security** or **Real-Time Data**. Instead, it provides other important CRM features that reviewers also value, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**). These features help businesses organize contact information, find records faster, and keep customer details easier to manage, allowing teams to work more efficiently when handling sales and relationship data. Contact Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Data Import/Export 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Interaction Tracking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Quotes/Estimates 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Referral Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads Salesboom CRM Suite 67 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Field Sales Management: Manage or track sales completed by field teams/employees - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Insurance Industry: Intended to be used by insurers - Full Text Search: Search for specific words or phrases within a document or database - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Invoice History: Store and view prior invoices for each account/client - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Online Invoicing: Create, send, and view electronic invoices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Predictive Analytics: Predict future data based on historical data sets - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Proposal Generation: Create proposals based on costs of labor and materials - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (35) 4.2 Based on 35 reviews ## Pricing Value for money 4.4 (30) Free Trial [View pricing plan details](https://www.capterra.com/p/12686/Salesboom-CRM/pricing/) Team $14.00 Per User,Per Month It includes: - 10gb Data Storage - Accounts - Contacts - Custom Fields - D+GDPR Complaint - Email Integration With Outlook and Gmail - Email Templates and Tracking - Employee Collaboration - Event and Document Management - Lead Routing and Assignment - Leads - Mass Email - Mobile Access - Opportunity and Pipeline Management - Task - Web-Capture Leads - Zip Code Proximity Search Professional $45.00 Per User,Per Month It includes: - 50 GB Data Storage - Campaign Management - Case Auto Assignment and Escalation - Case Management - Contract Management - Customizable Forecasts - Customizable Reports and View - Customizable Role and Profile Security - Customizable Workflow Engine - Drip Marketing - Knowledge Base - Mobile Marketing Automation - Product Repository and Catalogues - Project Management and Time Sheets - Quotes Management Enterprise $95.00 Per User,Per Month It includes: - 24/7 Support - Advanced Workflow Engine - Billing and Invoice - Commissions Management - Employees Management - Enterprise Analytics - HR Policy Tracking - Inventory Management - Multiple Sessions Per User - Offline Access - Quickbooks Crm Integration - Self Service Portal - Territory Management - Unlimited Customizations - Unlimited Data Storage - Web Services API Availability - Workflow and Approval Management Value for money 4.4 (30) 4.4 Based on 30 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (35) 4.5 Based on 35 reviews ## User reviews Overall rating 4.3 Based on 37 reviews Filter by rating Counts reflect reviews available in this feed. 5(23) 4(10) 3(0) 2(1) 1(3) Mentioned topic Recent reviews first, then most helpful David S. Used the software for: 3-5 years ### "Great for complex sales cycles" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 3, 2016 our sales team uses salesboom to manage collaborative sales deals. many people are involved over a long period of time before the customer buys from us. We have to talk to decision makers few times and many tasks have to be done. We love it because the crm automates many of the tasks for our sales people leaving them more time to focus on the closing of the sale. Pros great interface and very easy to learn. love the crm reporting and custom views Cons Its not available in all languages if your company is international. Not all the features are available in all countries! for some reason some features like the zip code proximity is only available for usa and canada DO Director of Network - Access Director of Network - Access Used the software for: 3-5 years ### "personal service second to none. Product so intuitive and customization is easy accommodating. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 20, 2018 I am far more organized and effective with managing my clients. It increased my accountability also. Pros I could create a CRM useful to me in what felt like minutes. Ability to customize is simple and I could try anything I wanted without \`breaking anything. Love it. Cons Honestly I can't think of anything negative If I had to pick something, I would say it could seduce me because it can do so much. SR Sales Rep Sales Rep Used the software for: 3-5 years ### "Be careful with sales boom. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 27, 2024 good to start until you relax, then they change the price and billing period costing you thousands. Pros was easy to use when Billed at the right price Cons We used Salesboom for two years untill they changed pricing 10x without letting us know. Changed the billing schedule at the same time, charging us more often for way more money. Salesboom would not answer their phones, emails or social platforms to help with this. We had to contact our credit card company to cancel the card and report fraudulent billing. to this day we have not heard one thing from the team at Salesboom. PA Production Assistant Production Assistant Used the software for: 1-3 years ### "We've been using Salesboom for over a year. Mostly positive experiences. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 20, 2018 Easy pipeline management at a fraction of the cost of other CRMs. Pros Easy to use, easy to customize. You dont need to be a programmer to make changes. If you can use Sales Force you can use Salesboom and will save your company a lot of money. Cons You cant reorder columns in reports so they download to the CSV file in the order you want. Hopefully thats something in the works for future upgrades. SM Sales Manager Sales Manager Used the software for: 1-3 years ### "Salesboom is an excellent product for any sales team from small sales team to mid size and large" 5.0 July 20, 2018 Pros Salesoom is user friendly Sales software for even a non technical professionals. Easy,Reliable with Excellent customer service Cons Easy to use . Salesboom is Excellent sales CRM product for small,medium,large size companies. Super integration with any size database,Great out put, custumer satisfaction Gauranted. Krishna P. Owner / Marketing & Events Planning Used the software for: Less than 1 year ### "best crm i found" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2018 Pros so many different options, so i was not limited on what i could use. i have an events company, and many crms i tried limited my needs because of the space i am in. salesboom had so much going on, that i found exactly what i needed; quote to cash, quickbooks, etc. Cons i has a dated feel to it, not the functionality rather the look of it. i know that doesn t mean much, but that was my only drawback. that aside, i love this crm. Daniel G. President Used the software for: Less than 1 year ### "A Huge Disappointment" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 29, 2017 Pros I have absolutely nothing positive to say about this company and it's CEO Troy Muise. This is a classic case of overpromising and underdelivering. Cons Much like a previous reviewer stated, my company was never provided with a completed project after many months of waiting. The last communication I had with Troy Muise from the company stated that he would not refund our money, nor complete the project. We spent over $3,000 with this company with nothing to show for it. Troy also stated that he would sue me for libel if I posted any negative reviews of his company. Sam Q. Founder Used the software for: Less than 1 year ### "As a Canadian business it's important that my data is similarly being managed by a Canadian company." 5.0 February 20, 2018 Pros I like knowing that my CRM will work perfectly for me no matter the size of my business and I can trust that Salesboom will provide all the necessary support as new integrations and customizations become essential for business efficiencies. I won't have to work with third parties for any of this. That's a comforting tight as both a cost and time saver. The personal touch provided by Salesforce with their fast-tracking program encouraged a painless and motivating onboarding process to become confident in the software's power and capabilities. It's been a huge leap forward from the myriad other software programs used before integrating a CRM into our core business activities. Cons Its not a good platform by any means, especially when compared to some other well-known platforms. Still new to its implementation but haven't experienced any setbacks. Jared N. Used the software for: Less than 1 year ### "Run Away" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 22, 2016 Before paying Salesboom to customize our method of quoting our clients, we sat through numerous consultations and provided them with every piece of information necessary to customize the CRM to provide quotes like we currently do offline. They stated numerous times that this would be no problem. Well it's been 8 months, there has been no progress and they haven't returned our calls or emails from about 2 months now. Pros None. They are scamming us. Jason A. Owner Used the software for: Less than 1 year ### "Make your Business boom" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 23, 2019 Pros First of it's kind all Canadian CRM. Data Remains in Canada to avoid those peering pesky neighbors. Cons Can be a bit tricky to learn at first, luckily they have good reps to respond to the customer needs [View all Reviews](https://www.capterra.com/p/12686/Salesboom-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs Salesboom CRM Suite](https://www.capterra.com/compare/12686-152373/Salesboom-CRM-vs-HubSpot-CRM) [Salesforce Sales Cloud vs Salesboom CRM Suite](https://www.capterra.com/compare/12686-61368/Salesboom-CRM-vs-Salesforce)