# Salesboom CRM Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Salesboom CRM Suite the right CRM solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/12686/Salesboom-CRM/reviews --- Salesboom CRM Suite 4.3 (37) [View alternatives](https://www.capterra.com/p/12686/Salesboom-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Salesboom CRM Suite Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews GT Gary T PresidentBroadcast Media, 2 - 10 employeesUsed the software for: Less than 6 months. “Not only was the cost of the product more reasonable, it is more flexible than some of the big bucks packages.“ June 3, 2020 MC MAc C Sales RepMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Changed the billing schedule at the same time, charging us more often for way more money.“ December 13, 2024 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David S. Used the software for: 2+ years ### "Great for complex sales cycles" September 30, 2016 5.0 our sales team uses salesboom to manage collaborative sales deals. many people are involved over a long period of time before the customer buys from us. We have to talk to decision makers few times and many tasks have to be done. We love it because the crm automates many of the tasks for our sales people leaving them more time to focus on the closing of the sale. Pros great interface and very easy to learn. love the crm reporting and custom views Cons Its not available in all languages if your company is international. Not all the features are available in all countries! for some reason some features like the zip code proximity is only available for usa and canada Review Source VR Verified Reviewer Director of Network - Access Telecommunications Used the software for: 2+ years ### "personal service second to none. Product so intuitive and customization is easy accommodating. " July 19, 2018 4.0 I am far more organized and effective with managing my clients. It increased my accountability also. Pros I could create a CRM useful to me in what felt like minutes. Ability to customize is simple and I could try anything I wanted without \`breaking anything. Love it. Cons Honestly I can't think of anything negative If I had to pick something, I would say it could seduce me because it can do so much. Review Source MC MAc C. Sales Rep Marketing and Advertising Used the software for: 2+ years ### "Be careful with sales boom. " December 13, 2024 1.0 good to start until you relax, then they change the price and billing period costing you thousands. Pros was easy to use when Billed at the right price Cons We used Salesboom for two years untill they changed pricing 10x without letting us know. Changed the billing schedule at the same time, charging us more often for way more money. Salesboom would not answer their phones, emails or social platforms to help with this. We had to contact our credit card company to cancel the card and report fraudulent billing. to this day we have not heard one thing from the team at Salesboom. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Salesboom CRM Suite Canadian Company so we liked that. they were nice and easy to start with. Review Source Paige B. Production Assistant Consumer Services Used the software for: 1-2 years ### "We've been using Salesboom for over a year. Mostly positive experiences. " July 18, 2018 4.0 Easy pipeline management at a fraction of the cost of other CRMs. Pros Easy to use, easy to customize. You dont need to be a programmer to make changes. If you can use Sales Force you can use Salesboom and will save your company a lot of money. Cons You cant reorder columns in reports so they download to the CSV file in the order you want. Hopefully thats something in the works for future upgrades. Review Source VR Verified Reviewer Sales Manager Used the software for: 1-2 years ### "Salesboom is an excellent product for any sales team from small sales team to mid size and large" July 18, 2018 5.0 Pros Salesoom is user friendly Sales software for even a non technical professionals. Easy,Reliable with Excellent customer service Cons Easy to use . Salesboom is Excellent sales CRM product for small,medium,large size companies. Super integration with any size database,Great out put, custumer satisfaction Gauranted. Review Source Krishna P. Owner / Marketing & Events Planning Used the software for: 6-12 months ### "best crm i found" February 5, 2018 5.0 Pros so many different options, so i was not limited on what i could use. i have an events company, and many crms i tried limited my needs because of the space i am in. salesboom had so much going on, that i found exactly what i needed; quote to cash, quickbooks, etc. Cons i has a dated feel to it, not the functionality rather the look of it. i know that doesn t mean much, but that was my only drawback. that aside, i love this crm. Review Source Daniel G. President Mechanical or Industrial Engineering Used the software for: 6-12 months ### "A Huge Disappointment" November 28, 2017 1.0 Pros I have absolutely nothing positive to say about this company and it's CEO Troy Muise. This is a classic case of overpromising and underdelivering. Cons Much like a previous reviewer stated, my company was never provided with a completed project after many months of waiting. The last communication I had with Troy Muise from the company stated that he would not refund our money, nor complete the project. We spent over $3,000 with this company with nothing to show for it. Troy also stated that he would sue me for libel if I posted any negative reviews of his company. Review Source SQ Sam Q. Founder Used the software for: Less than 6 months ### "As a Canadian business it's important that my data is similarly being managed by a Canadian company." February 18, 2018 5.0 Pros I like knowing that my CRM will work perfectly for me no matter the size of my business and I can trust that Salesboom will provide all the necessary support as new integrations and customizations become essential for business efficiencies. I won't have to work with third parties for any of this. That's a comforting tight as both a cost and time saver. The personal touch provided by Salesforce with their fast-tracking program encouraged a painless and motivating onboarding process to become confident in the software's power and capabilities. It's been a huge leap forward from the myriad other software programs used before integrating a CRM into our core business activities. Cons Its not a good platform by any means, especially when compared to some other well-known platforms. Still new to its implementation but haven't experienced any setbacks. Review Source Jared N. Used the software for: 6-12 months ### "Run Away" November 21, 2016 1.0 Before paying Salesboom to customize our method of quoting our clients, we sat through numerous consultations and provided them with every piece of information necessary to customize the CRM to provide quotes like we currently do offline. They stated numerous times that this would be no problem. Well it's been 8 months, there has been no progress and they haven't returned our calls or emails from about 2 months now. Pros None. They are scamming us. Review Source Jason A. Owner Internet Used the software for: 6-12 months ### "Make your Business boom" January 18, 2019 4.0 Pros First of it's kind all Canadian CRM. Data Remains in Canada to avoid those peering pesky neighbors. Cons Can be a bit tricky to learn at first, luckily they have good reps to respond to the customer needs Review Source AA Abagail A. VP of Sales Used the software for: ### "A CRM to Fall in love with!" November 30, 2015 5.0 Right from the beginning when Salesboom.com made it to our CRM shortlist, we were impressed. They were the quickest company to contact us and plan for our trial. They helped us map our business processes and even spent time to cleanse our data and import it into the CRM. All this was before we even decided to go with them. After the sale, they helped us go live in no time. I would recommend the Fast Track if you do not have the time and resources to go live. Review Source TG Tom G. Management Consulting Used the software for: ### "Best Cloud CRM Ever!" February 19, 2014 5.0 Pros Salesboom.com is a very user friendly cloud-based CRM system. It's very easy to customize and simple to use. Cons The only downside to Salesboom.com is that they do not offer a French translation for their system, so you have to translate it yourself. Review Source AB Adrian B. Used the software for: ### "Simply the best!" October 7, 2016 5.0 my life could be a nightmare at work without it! I use it to automate all my sales tasks and activities saving me time to focus on closing the sale. Review Source MC MARIA C. Manager Accounting Used the software for: 1-2 years ### "Better than paper" November 12, 2018 5.0 I love it. I use it for my accounting business and for my personal life. I feel that I do not have to try to remember so many thinks. Pros Cloud based. You can access to the information anywhere. I can store tons of contacts and add notes to those contacts. I do not need to try to remember so much information. I can go back and track my clients information without having to dig in my file cabinets, scroll down my emails, or texts. Easy to update. It takes no time to enter the information. The subject line helps me to find what I am looking for. Cons I wish that the software would be more interactive. Some times, I have to click with the mouse to get what I want when I am used to type and hit enter. At first I got a lots of duplicates in contacts and accounts; but after I call customer service, the issues were resolved. Review Source VR Verified Reviewer Executive Vice President and General Manager Used the software for: Less than 6 months ### "Some of the best technical support from any vendor ever! They've held my hand from day one." February 6, 2018 5.0 It's the only CRM with a simplified quoting ability that I could find after about two years searching. Also, the customer support is perfect. Pros I searched for a CRM that also integrated a quoting system. This is the first I've found and its simplicity and integration with the quoting and CRM is way beyond my expectations. Also, I did not expect to receive the kind of technical support that SalesBoom provides, nor did I expect the understanding that SalesBoom quickly developed for my business needs. Review Source KS Kim S. Vice President Marketing Staffing and Recruiting Used the software for: 6-12 months ### "Valuable CRM Platform" May 28, 2020 4.0 The team at Salesboom helped us build what we now consider our proprietary CRM program. They provided a roadmap and a timeline for us and worked with us to not just implement our vision but fine-tune it. Pros Being able to determine what information we needed most, then to customize a data program that captures, integrates, tracks and reports back to us as we need it and when we want it, has made Salesboom an integral part of our business plan. Cons Superb integration with customization has its price, and for Salesboom the price is visual acuity. It's taken some time to train staff on where to click to take advantage to all the program has to offer. Alternatives considered [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Reason for choosing Salesboom CRM Suite Superior customer support Review Source AE Angela E. Operations Analyst Defense & Space Used the software for: 6-12 months ### "Team Oriented Platform and Company" June 3, 2020 4.0 My experience has been positive, and my organizations ability to see itself has greatly improved. Pros I most like the relationship that companies have with the Salesboom team that allows continuous innovation to take place. The salesboom team is responsive to new ideas, and welcomes these ideas, as well as quickly implements change. Cons I would like to improve the mass import process so that it is more intuitive. Review Source AV Allison V. Director of Marketing Real Estate Used the software for: 6-12 months ### "Weak CRM, only appropriate for very small companies" May 6, 2018 2.0 Pros The CRM was extremely easy to use, and viewing leads was simple and fast within the contact manager. I like being able to see some data about a contact from the main screen of the contact manager. Cons Salesboom was fine for the very early stages of our business, but we found it didn't offer much in the form of marketing automation, reporting, etc. Review Source KG Kevin G. Owner Used the software for: 2+ years ### "Friendly and Good " July 18, 2018 5.0 Crm and a lot Pros Really user friendly and easy to use I personally like working with the staff at salesboom they are good at there job Cons I think this is a great software to use personally I don't have any cons for this software. Review Source VR Verified Reviewer Chief Executive Officer Computer Software Used the software for: Less than 6 months ### "Bloom Avydium" January 21, 2019 5.0 Lightening fast expertise delivered by both the people and the technology .. Pros Completeness of solution to both enable the customer analytics to drive the business but also to automate our own customer processes as a small company. Cons the interfaces and visualizations could be updated. Review Source NM Nick M. International Business Manager Used the software for: Less than 6 months ### "The must-have CRM" July 13, 2017 5.0 Salesboom is the only CRM I have purchased that actually works and finally I am seeing a product that we can actually use! I use Salesboom all day every day and personally think that it is the best value for money and one of the best CRM software on the market. I have used different CRMs in the past and most of them have fallen short in the area of missing data, duplicate data and reliability. Salesboom is very easy to customize, I use it to track sales opportunities, reports, forecasts and for support. I highly recommend Salesboom to anyone, if you need anything just ask Salesboom support team. Pros 1) Great After-Sales support 2) Very easy to use 3) Eeasy to customize pages 4) Great Value for Money Cons I was searching for a simple and easy CRM Software package for my team to use and glad I found Salesboom. The only area they need to concentrate on is the daily import limit. Review Source RC Ryan C. VP, Business Development Defense & Space Used the software for: Less than 6 months ### "Off to a great start!" May 27, 2020 5.0 It's off to a great start. We are 2-3 months in and are very pleased with how it is going. \[SENSITIVE CONTENT HIDDEN\] and his team have been great to work with. The implementation and training was made simple. Pros It's user-friendly and is very similar to corporate CRM platforms on the market Cons Only been using for a few months but so far, it has met all of our needs. Reason for choosing Salesboom CRM Suite Better price point, very good reviews, and was impressed with the demo & free-trial. Review Source GT Gary T. President Broadcast Media Used the software for: Less than 6 months ### "A better option than Sales Force" June 3, 2020 4.0 A more personable approach. The sales training was done by the \[SENSITIVE CONTENT HIDDEN\] of the firm. It is early but so far so good Pros Not only was the cost of the product more reasonable, it is more flexible than some of the big bucks packages. This is a better fir for a small company with a small sales force. It can fit with a more personal sales approach rather than a technical approach. Cons It takes a while to get the hang of how it works. Not always the most intuitive when it comes to navigation. They do nickle and dime you a lot with a cost for every little addition. Review Source Jim B. Used the software for: ### "Does What its supposed to" October 11, 2016 5.0 We use this CRM to manage our sales opportunities. Our employees need to collaborate on each sales deal. All our sales deals take time to close and it is important to use a CRM system to help us manage all the tasks required. Great part of this CRM is when the deal is closed the information is then passed to create invoices in real time, and the information is also passed to the fulfilment department to deliver the products and services as sold. Review Source HH Hudson H. Owner Construction Used the software for: 6-12 months ### "Great Product" May 28, 2020 5.0 Pros Sales Boom is very versatile, regardless of the industry you're in. Cons Sales Boom just takes some time getting used to. Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.