Who Uses This Software?

FleetCommander is deployed in organizations such as state, local and federal government, universities, and commercial fleets. We offer online reservations, automated dispatch & right size reports.


Average Ratings

21 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Agile Fleet
  • www.agilefleet.com/
  • Founded 1992
  • United States

About FleetCommander

Serving Government, Universities, Utilities & other organizations with large fleets, FleetCommander automates nearly all facets of fleet management to save time, reduce costs, & improve service. FleetCommander customers are able to right-size their fleet, achieving reductions of 15% or more, with documented ROI many times over. Manage all vehicles and driver profiles online. Options include car sharing & motor pool technology, secure key control, maintenance, GPS, fuel, risk. No more paper!


FleetCommander Features

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Cost Tracking
  • Fuel Tracking
  • Maintenance History
  • Maintenance Scheduling
  • Parts Inventory Management
  • Repair Tracking
  • Tire Management
  • Vehicle Information
  • Warranty Tracking
  • Work Order Management

FleetCommander Reviews Recently Reviewed!


From a paper system full of Human Error to a computerized system to gain control of Fleet

Oct 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes scheduling and tracking of vehicle rentals and maintenance well organized

Cons: Nothing now. Up until recently it did not work well on IOS but that was fixed

Overall: In 2007 I was informed that the cumbersome, paper-and-pencil system of scheduling and reserving campus vehicles--managed for years by our Student Life department--would become my responsibility as the Fleet Manager. I had already begun researching computerized vehicle maintenance programs, since our fleet of vehicles and heavy equipment was growing as rapidly as our campus. Enter Matt Wade and Agile Access Control. Following some conversations and a product demonstration, it became clear to me that FleetCommander would seamlessly automate and integrate our vehicle maintenance and reservations. I have been a satisfied customer ever since and look forward to the new features Agile Fleet will add over time to further simplify a Fleet Manager's job.

Recommendations to other buyers: Couldn't do my job without it

County Schools Motorpool

Jan 10, 2013
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Customer support /service is extraordinary. From pre-implementation data building through training & implementation, response has been rapid & more than satisfactory. The few problems we ran into were almost exclusively user error & technical support personnel were able to help us find the problem so that we could do more training to eliminate it. There are a few items that we would like changed & when requested, they were usually things already in the plans for updates. The system is very user friendly. Our initial roll out to a less than enthusiastic staff went smoothly & in a short time concerns & complaints have dropped off to nearly non-existent. Even the least techie of our staff has said it was a very simple process to reserve & check out a vehicle. We are in the beginning of analyzing data on usage, but feel that the efficient use of our motor pool has risen since implementation. People are finding motor pool vehicles available & use of personal vehicles has declined.

Cons: We have so far been unable to completely sync our school accounting structure with FleetCommander's billing module as we had initially hoped. Through using the system, we are learning more about how to use it better and believe that in time we will be able to accomplish this as well. The Con, if there is one, is that we didn't understand the system sufficiently to until we got involved in using it, so may have spent unnecessary time in some of our database building.

Overall: I recommend this sytem for anyone looking for a way to track and manage their motor pool.

Northeastern State University Transportation Department

Aug 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reports we generate are fantastic. So much easier to track vehicle mileage, fuel costs and maintenance.

Cons: none

Overall: We have been using the Agile Fleet Commander software system since fall 2011. It has made a tremendous difference in our transportation department. It is very user friendly for our customers and allows access for after hour reservations. This has been a big win win for our customers and staff. No more paper reservation books and manual reports! We are able to remotely operate 2 additional campuses from our main location.

Recommendations to other buyers: I would highly recommend this software. Saves time, man power and increases your profit. The Agile Fleet team are great to work with and made our transition very easy.

Great customer service.

Oct 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, customer service.

Cons: The initial setup is time consuming, but I'm sure this is the case with any software you choose. Especially since we had done it manually and on paper for many years prior.

Overall: I have used the FleetCommander for the last 8 years. It is simple to use. The best part is their customer service. They are always just a phone call away and very helpful. They helped us build customized reports tailored to our needs.

Great support, and people. High quality, dependable program, with a lot of functionality.

Apr 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to learn, and manipulate reservation data. Reports are easy to understand. Very reliable, robust program. Updates are routine and valuable. Tech support is great.

Cons: Need some additional reports, and additional parameters. Some improvements could be made to the dashboard.

Overall: Better interface for customers; able to search res. history and future reservations.

I really like the system. It has been easy to grasp and what I couldn't grasp, service helped me.

Sep 03, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have been using the system since July and all the staff came back first of Sept so we are still getting our feet wet. I like everything the system does and how it has thought of things I would not have but what I would like is:

1. We have depts that book a vehicle for the semester with the understanding that if they aren't using it one afternoon that another dept can use it. It would be nice to be able to not have to return the vehicle, sign it out to another and then redo the original booking. It would be better for us if we could just "interrupt" the booking with another

2. A particular PM is not always performed at the same location, like oil changes are done in 3 different towns yet my PM for Oil Change I had to enter a location and then when a vehicle assigned in another town has an oil change I have to remember to change the merchant

That's all I have for now. We still have to set our rates internally so that we can start using the billing feature and then we will start using the reports more too. I like the system and the new control we have on our fleet.

Phelps has been awesome. I really don't think I have ever had support who was willing to hold my hand the way he has. Matt too has been there for me and when neither were available I went straight to the help group and they were so quick and friendly.

I would welcome doing this survey again in about 6 or 8 months when we have used more of the things available to us as I am sure there are many things I haven't even begun to explore.

Fleet Commander is awesome

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: The reservation system is easy to use for our customers as well as staff.

Cons: Occasionally things I need are not where I think they are. A quick call to customer service is all that is needed to find them.

Overall: We have used FleetCommander to right size our fleet and are very happy with the overall experience.

We would not be able to schedule the vans like we do if we didn't have this software.

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The fact that we can not over book. We have 1 hour down time and sometimes I "fool" the system knowing that there is an hour.

Cons: It seems slow loading up the charts. Even when I use Agile Fleet from home, its slow to load the charts.

I have used Fleet Commander for 2 years it is very useful for Fleet maintenance tracking

Apr 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fleet Commander is great for tracking and reporting maintenance and mileage for vehicles. It is easy to use and maintain accurate records for fleet.

Cons: The only fault I can see is that users must enter every part number and part separately. This is a tedious but necessary part of keeping fleet maintenance updated.

Overall: easier tracking of fleet maintenance and mileage.

Customer Review

Oct 25, 2016
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Some what easy to use

Cons: More features than we use

Overall: Its pretty good, I still dont know a lot about some of the features, but I am pretty sure it will be better.

Recommendations to other buyers: N/A

Found Fleet Commander on the internet!!!!

Mar 08, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: The team at Agile Fleet made the transition into Fleet Commander seamless. Fleet Commander has allowed us to track inventory, fuel purchases, preventative maintenance, and odometer readings. We have requested several updates to the software and have identified some bugs, with either Agile Fleet has listened to our concerns and needs and has developed a solution in a timely manner.

Cons: We have not had any "Cons". With any software there are bugs, how the company reacts is what creates a "Con". Agile Fleet has always responded to any concerns and corrected them.

Overall: Fleet Commander provides a diverse look at your fleet without leaving your desk. The tools are there to work with most any fleet.

Customer focused

Sep 10, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Fleet Commander is an excellent motor pool system that continues to get better each day. The reason why it is getting better is that the Fleet Commander staff are interested in customer input and are agile enough to define the input into a meaningful functional system.

Cons: None that I know of

Overall: Most motor pool systems that vendors are selling are an after thought to get folks to buy some other system. This is truly a system that has been developed first as a motor pool system and has expanded meaningfully in other functions. Our experienc is very positive.

Prince George's County MD Review of Fleet Commander

Sep 16, 2014
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have been using this product at one location for two years. It has been a great success for us. We have an assigned motor pool manager who has been able to take on additional job duties because this product has freed up a lot of his time and means we do not always need a live attendant at the motor pool. We are expanding to a second site which he will be able to manage remotely.

Agile is a very professional company who offers great support and who are very easy to work with. They have always been flexible and they take the time to work with us without being too "techie."

Supervisor, Fleet Services

Nov 29, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: The Fleet Commander has been a lifesaver for our pool vehicle system. Our utilization and organization has exceeded expectations. The first year I went well over my fuel budget and when asked to explain it was due to the improved usage of our pool vehicles. I also have input my transport truck into the Fleet Commander system and anyone requesting equipment moves puts in a request and all equipment moves are scheduled in the Fleet Commander.

Great software

Jan 25, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Since we have started using the Agile Fleet Commander system it has made the reservations easier for our employees of the Muscogee(Creek)Nation to access a motor pool vehicle. We are also able to keep track of the utilization of our vehicles , the drivers habits and trip details of the of the Muscogee(Creek) Nation and GSA vehicles.

Cons: the 2014 Chevrolet Malibu UDC's have a problem communicating due to the ECO engine.

Manager

Feb 10, 2010
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Agile Fleet Commander has been great since day one. Customer service is above normal standards. Questions are answered & problem area's are corrected quickly.

I have enjoyed working with the Fleet Commander team and look forward to what I hope is a long & enjoyable relationship with them.

Cons: None at this time

Overall: I Highly recommend Agile Fleet Commander to everyone in this business.

Reliable and Trustworthy

Nov 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: The Agile Fleet Commander team always responds in a timely manner, with such positive customer service, to all of our needs. They are willing to help in any way they can to make our jobs easier. The service they provide is exceptional, reliable, and speedy! Thanks for all you do!

Found them at a trade show and never looked back.

Feb 26, 2010
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: The software is intuitive and easy to use. The FleetCommander team is awesome! Very responsive to the customer and their needs.

Cons: We have not encountered any cons that have not been addressed immediately.

Overall: Would highly recommend. Makes our life easier and more efficient.

Cedarville University Fleet Commander use

Oct 07, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: use of one program compared to 3 in our old system.

Go To Meeting training.

Contact person readily available and quick response.

Cons: Like to be able to edit more to meet our needs.

Working through detailed billing for each dept.

Overall: Highly recommend

Fleet Commander

Sep 09, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Fleet Commander is an excellent product that I can truly rely on. We greatly increased our utilization and lowered our capital cost. Any time there is an issue they are willing to assist quickly and effectively.

The Fleet Commander Software is easy to use and customers and staff love the system.

May 04, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This software has increased productivity and accuracy of the university fleet. The system is easy to use and streamlines a number of our processes.