--- title: "Jim2 Business Engine Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Jim2 Business Engine the right Order Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/126908/Jim2-Business-Engine/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-05" --- Jim2 Business Engine 4.8 (16) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 5th, 2026 # Reviews of Jim2 Business Engine Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-16 of 16 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Managing Director Used the software for: 3-5 years ### "Review" November 28, 2022 4.0 Inventory managment, in our previous system we thought was ok. It was non existent in reality. Now we have a system which is easy to manage large inventory values and using the vendor stock feed makes that process even simpler. Pros Stock managment, ease of ordering , receipting, quoting and invoicing is very simple and easy to teach new staff. Cons Barcodes cannot be uploaded through vendor stock feed. Some titles of stock code pricing can be contradicting. Switched from We could not afford to not switch. Reckon was ok, but our high volume of transactions, daily invoicing and having a full on retail counter made the decision to change easy Reasons for choosing Jim2 Business Engine As stated previous.. Review Source Director Used the software for: 3-5 years ### "Jim2 is a wonderful software developed by great developers and supported by helpful admins" September 9, 2022 5.0 Jim2 engine is great. We use the cloud and it's up time is very impressive. If there are any issues they are quite to resolve. The people behind Jim2 are wonderful to work with. Very customer-centric and always willing to help. Pros Easy to use Always bringing out new modules or improving existing ones. Happen business built and own Jim2 so theres alot of room for customisation if out of the box solutions need to be refined to fit our business needs. Alot of long term staff in the business which makes it very easy to communicate and get things done. Cons I think they can be better in terms of being more of a presence online such as bank reconciliations (which they are currently in development). Good thing about Happen is they listen to feedback, over my 8+ years with them they have a cloud version of Jim2 and added API's that work wonderfully with my 3rd party website. Alternatives considered [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing Jim2 Business Engine We liked how Happen business are the owners of Jim2 and we did not have to go through a 3rd party reseller. The benefit of this was they could have more say on the customisation we could do in the software. At the time they did not have a cloud/web version, but the web version at the time were either too expensive or lacked the core compenents. We are grateful they worked hard on getting us that Cloud version! Review Source Operations Manger Used the software for: 3-5 years ### "Jim2 is Great!" September 9, 2022 5.0 Jim 2 saved us a huge amount of time processing orders, running reports, and completing our business analysis each month. It has been the cornerstone of us being able to service our customers well. Pros It is simple and easy to use. We use it to run our entire business and rely on it heavily. It is also being improved constantly, which in turn helps us improve the way we run our business. Cons We love pretty much all aspects of Jim 2. There could be a better way to handle product returns to vendors but the system is so versatile you can always work out a way to process things easily. Switched from Our DOS software was old and was a very manual system that took lots of time to use. Alternatives considered [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[CONTROL ERP](https://www.capterra.com/p/1267/CONTROL/) Reasons for choosing Jim2 Business Engine Cost, ease of use, Australian-produced software, customizable and we received great references from their existing customers. Review Source Managing Director Managing Director Used the software for: 3-5 years ### "Jim2 - 5 Star " August 26, 2022 5.0 Pros Over the past 2 years the software has continually improved. The senior managers of the business are constantly asking for and implementing improvements which is making our business a lot more efficient and professional to our clients Cons In the early years there was very little development. The system currently doesn't offer payroll. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reasons for choosing Jim2 Business Engine I chose Jim2 over other brands mainly off the back of trusted recommendations from current and past users as well being locally designed and supported. Review Source Group Administration Manager Used the software for: 3-5 years ### "Great product and easy to use" October 7, 2022 5.0 Pros The product is simple and easy to use. Support are quick and efficient when required. Support are more than helpful when you require customized reports. Cons Would like to be able to apply credits when processing supplier payments instead of having to apply the credit then process the payment Switched from [UNITS / EQUIP](https://www.capterra.com/p/10010507/UNITS-EQUIP/) JIM2 is more user friendly Review Source Bookkeeper Used the software for: 3-5 years ### "We love Jim2!" October 4, 2022 5.0 It is an incredibly well built, customisable, comprehensive job, inventory and accounting management software. I have worked with many ERP systems and I am yet to find one that does all the functionality that Jim2 does as well as Jim2 does. I have used some similar systems and they are clunky, ugly and you need a masters in coding to understand how the system works. I love that Jim2 is modular, the functionality is the same throughout the system, whether it be project, quote, job, PO or manufacturing. Jim2 gives you LOTS of warning to not make a mistake, as a bookkeeper who cleans up peoples mistakes, I appreciate this. Pros In my opinion, Jim2's strength is its inventory management but the functionality about the software is my favourite part. The level of traceability and linking throughout document management, Purchase and Job management through to accounts makes my life as a bookkeeper 100% easier. Because everything is there I don't need to ask as many questions, and if I do, thanks to the transparent user commenting I know exactly who I need to ask. Multi-currency is a breeze in Jim2, better than other software systems I have used. Jim2 is user friendly, you don't need an IT degree to use it and understand it, this is a huge win! Cons I know that many other accounting software platforms have live bank feeds and it's a commonly requested and expected function for all accounting software now. My personal preference is to skip the Jim2 bank feed as it is an upload not live feed in, and process bank reconciliation as a standalone function. Less of an issue with the software just a personal preference to not use this element. Review Source Group Service Manager Used the software for: 3-5 years ### "Jim2 in Important part of every part of our business" September 16, 2022 5.0 Jim2 is so customisable that it allowed us to move from multiple applications to one unified solution for every part of our business. Pros Jim2 gives the the ability to see all aspects of our business, from the accounts, stock inventory and ordering. To profitability of machines, staff or suppliers. It is really so easy to use once setup. Cons If I had to find one thing I don't like about Jim2 it is no Android support. That's it, everything else is great. Switched from It became too complicated switching between a CRM and an ERP and having to migrate information across to other applications to get the full picture for our business. Reasons for choosing Jim2 Business Engine Because it integrated with all parts of our business and can be a CRM for the sales team and an ERP as well without having to jump from once app to another. It also has a simple mobile app that is easy to use but well featured for both sales and service teams. Review Source Response from Happen Business November 1, 2024 Thank you for your feedback! We’re thrilled to hear that Jim2 is benefiting your business. We wanted to let you know that, in addition to iOS support, our mobile app now also supports Android when running Jim2 Version 4.4 and later. Director Used the software for: 3-5 years ### "JIim2 - The #1 software Business Engine" September 9, 2022 5.0 Our company has realized numerous benefits since working with Jim2. Stock holdings have reduced, margins have increased, staff interaction with all parts of Jim2 have increased. I would not want or expect to need to look for a software package out side of Jim2 for my business in the future. Pros Ease of training new staff. Viewing of staffs work load. Instant review of what is happening at any time of the day and in any department. Ease of reviewing sales and margins by customer at a very high level. The size, colour and quantity matrix for our business was the major point for buying the software. Cons The inability to manage pays within Jim2. Switched from Multiple users required. Review Source Managing Director Used the software for: 3-5 years ### "Another Computer Store - Another IT Group" September 8, 2022 5.0 Our business relies on Jim2 for all of our daily work. Jim2Business runs our business from Job Allocations, to finances. It is a complete package. The support from the Happen team is exceptional Pros Reporting of Profit and Loss along with balance sheet. It is a complete package for running the business Cons Working through on how to set budgets in an easier formatt. Reasons for choosing Jim2 Business Engine Introduced to Happen Jim2 Business through the Leading Edge Group. Review Source IT Manager Used the software for: 3-5 years ### "Jim2 " September 9, 2022 5.0 Pros The team at Happen are eager to listen to feedback and happy to help with any issues. They give great support and training. The product is continually evolving and not just standing still. Any bugs found are jumped on and resolved far quicker than any other company I have dealt with. They understand the urgency when a bug affects daily business operation and act accordingly. Cons Some modules need more available reports, but it is possible to develop your own to add to the existing ones. Switched from [Pronto](https://www.capterra.com/p/198665/Pronto/) Review Source Sales Executive Used the software for: 3-5 years ### "Jim2 - Game Changer!" August 29, 2022 5.0 Moving from a system without smarts to Jim2 has been brilliant, working with the Happen Team to get the most out of the software too has created some huge time saving tasks within our business as well. Couldn't live with my friend Jim2! Pros The flow from quotes, converting into orders and purchase orders is a winner for our Team. Everything we did before was extremely manual so the flow of how we do this in Jim2 has been a great experience for us. Cons Possibly, I don't know every part thats the con Review Source General Manager Used the software for: 3-5 years ### "Business Experience" September 14, 2022 5.0 Pros It has become our centralised operating system, it is the truth of source for all that we do. It has full transparency across workflow. Cons Sometimes it is tricky to understand how we need it to work for the business, we have had to manipulate parts of the system to work for the business as it is not built for promo but we have found ways around it to use the system to our advantage and produce what we need it to do. Switched from We are merging two companies into one Review Source Group General Manager Used the software for: 3-5 years ### "JIM2 Runs our Business" September 19, 2022 5.0 Overall a very good package, easy to use and understand once you master the basics. Pros The entire JIM2 Package drives our business, the best part about the software is it's consistency across all business processes. Cons The user interface could be simplified for sales teams which only use the CRM functionality. Switched from Clear was not designed for a copier business to use effectively as a billing and service management engine. Review Source Senior Account Executive Used the software for: 3-5 years ### "Jim2 deployment @ BC" September 6, 2022 5.0 Jim2 has been a very positive experience and the constant improvements and tips and tricks that get set out are exceptionally helpful. Pros simple to use and customisable the ability to generate reports. Cons Email integration is good but could be improved to be able to find emails faster Switched from Limitations with what could be done no bank intergration manual quotes no linked email. Review Source Chief Financial Officer Chief Financial Officer Used the software for: 3-5 years ### "Easy to Use JIM " September 12, 2022 4.0 Excepetional product and great customer service !! Pros JIM is easy to use and combines all the critical features that a SME business needs - quoting, invoicing, purchasing and invoicing. It has stock tracking capabilities as well as document management. All contained within the one software . That's what I mean by easy to use!! Cons I have to say that JIM reporting is not great , it gets you what you need but one area where you may need to invest in other software. Switched from 2016 Reasons for choosing Jim2 Business Engine It was being used by another related business. Review Source Managing Director Used the software for: 3-5 years ### "Easy to use and good back up support" October 7, 2022 4.0 Pros Easy to use good reporting able to track the business live at any time Cons Unable to filter aged stock report to see true dead stock. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.