# Page 5 | WellSky Personal Care Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is WellSky Personal Care the right Home Care solution for you? Explore 271 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews --- WellSky Personal Care 4.4 (271) [View alternatives](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of WellSky Personal Care ## Showing most helpful reviews Showing 101-125 of 271 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RN Robyn N. HR Hospital & Health Care Used the software for: 2+ years ### "Great System" December 4, 2018 5.0 Pros Our office has been using ClearCare for several years. The software is very easy to use and has many functions. This software is a must for every business. Cons Sometime ClearCare can run slowly, as this software is internet based. Review Source JM John M. President Public Safety Used the software for: 2+ years ### "Clear Care has some very nice features for home care agencies" April 26, 2017 5.0 Pros Advanced billing feature helps our agency with cash flow. ACH, credit card and autopay are also very useful features Cons Integrated calendar feature would be helpful. Mobile friendly app would also be a great feature. Review Source TM Tegina M. Ditectir Hospital & Health Care Used the software for: 6-12 months ### "If the features worked- it would be a great product! They do t wirk" June 7, 2018 3.0 They sell it on the features - they don’t work! Pros Scheduling is easy to read. Overall easy to use the system. Like the Tag system. Features would be great IF they worked Cons nonexistent customer support. Emails sent from the software go to ‘junk mail’ no matter how many times our caregivers mark them as ‘safe’. Anyone can alter any entry in the system- how frightening is that?? No automatic time dat stamp on entries. No auto signature or even identification of who enters info into assessment and care plan Too many more to list Review Source KJ Kenneth J. Administrator Public Safety Used the software for: 1-2 years ### "ClearCare - Excellent For Home Care" October 18, 2018 5.0 Pros ClearCare is such an amazing platform to work with. Believe it or not we have actually been using paper and notes to create and distribute our schedules every month to caregivers. Since then we shifted to ClearCare, it's been such a huge improvement and time saver compared to how it was for us before! Cons At first the learning curve did take our office manager a bit of time to learn. Still, ClearCare provides so many resources that we were able to on board our whole team and get going in a couple weeks! Review Source EC Emily C. Staffing and Placement Manager Public Safety Used the software for: 1-2 years ### "ClearCare Review" April 7, 2016 4.5 Pros I love how user friendly ClearCare is. I have used several other client management systems and by far ClearCare is my favorite! The scheduling function is excellent as well as all the reporting features. I am able to generate reports on caregiver activity and hours worked. Great software! The ability to track notes and activities with clients and caregivers is a very beneficial component of the software. Being able to generate reports is another great function and allows me to stay up to date on a reporting and compliance basis. Cons I really have no complaints! We have been using this software for over 2 years and are extremely pleased with the functionality of it and with the customer support. I highly recommend this software! Review Source AS Audrey S. Assistant Manager/Scheduler Hospital & Health Care Used the software for: 6-12 months ### "Not bad for the price " September 15, 2017 4.0 Small glitches. Need to be able to see when caregivers are not clocking in where they are supposed to be. Need capability of electronic daily care sheets. Need to have the option to turn off notification of scheduling overtime for caregivers. Pros Gps clock in via phone number, color coordinated scheduling, ease of access, ability to combine payroll, invoicing and scheduling all in one Cons GPS unverified location doesn't always work, no electronic daily care sheet for client to sign and caregiver to send via internet. Could be more caregiver friendly Review Source SW Sean W. Operations Manager Used the software for: ### "ClearCare makes up possible" April 14, 2016 5.0 We switched to ClearCare about two years ago after many attempts to find a Home Care management program that takes advantage of the possibilities created by cloud based mobile technology. We are a medium sized non-profit working with low income older and disabled adults. We needed to find a program that maximized our efficiency, allowed us to meet the many regulatory requirements of public funded Home Care providers, and give us potential room to grow in the future. ClearCare has been all of those--I couldn't recommend it highly enough. The major Pros: \* Super easy scheduling and caregiver schedule management; \* Very convenient email and text options for caregivers; \* Integrated documentation so staff don't have to enter information repeatedly; \* The potential for clients, families and other stakeholders to participated in care planning; \* Really, really good customer service. Our feeling was the ClearCare would continue to grow and evolve as new opportunities presented themselves, and that has been true, with many new features and improvements over the past two years. ClearCare is more expensive than our previous system, but given the huge number of benefits, we've been able to manage with a smaller number of staff than otherwise, so it has more than paid for itself. Highly recommended! Review Source AH Andrea H. COO Public Safety Used the software for: 2+ years ### "Simplicity at its best!" March 12, 2015 4.5 Pros The best part about ClearCare is accessibility. The ability to log in from any device, anywhere makes running our business much more effective. In addition to the product accessibility, we also appreciate the accessibility of ClearCare reps. If you reach out today, most of the time you get a response today. Something I love in particular! Cons I really wish this was a full management product and that way I could replace my need for QuickBooks and Square services. Since that may not be possible, I would love much better integration with my payroll service. Review Source SF Susana F. Director of Operations Public Safety Used the software for: 2+ years ### "Clear Care the clear choice" April 28, 2015 5.0 Pros Clear Care is sleek, intuitive, and easy to use. But don't let the simple design fool you, this product is loaded with amazing features and complex performance and reporting tools. We couldn't be happier with the software, and know that it is going to be a key component in bringing our growing business to the next level. Cons I have no complaints about Clear Care. The customer service is so helpful, and there are online forums to help Clear Care decide what features should be added by popular demand of the private duty industry. Extremely responsive. Review Source KC Karen C. Strategic Projects Used the software for: ### "Documentation is a Breeze" February 24, 2015 5.0 Clear Care has been a very good decision for our agency. Communication has improved via the task system and 2 way texting for caregivers in the field. At first, a few complained about the text messages and now if the system is ever down they are calling to ask why they did not get their shift schedule at 5pm! It has cut down on calls to the office and scheduling no-shows. One of the best features is the documentation via 2-way texting and General comments left by caregivers as to why a task was incomplete. A percentage of our clientele are state funded medicaid clients and we are audited by Quality Measure Improvement Teams and our scheduled 3 day audit only took 1.5 days because it was a breeze for them to find what they needed and look through the documentation. Our scheduling coordinators have taken on a larger client load and that has left our Care Director time to manage the team instead of pitching in to assist with scheduling. We are much more efficient with Clear Care and every schedule change can be seen in real time in our caregiver portal. Again eliminating calls to ask about their schedules. If we have a suggestion the team at Clear Care really listens and responds within 24 hours on most all inquiries. Clear Care is the bomb! Review Source AM Annmarie M. Dealer Gambling & Casinos Used the software for: 6-12 months ### "Honest" October 19, 2022 5.0 Pros Features well organized and easy to understand Cons Could improve much better so it more quickly Review Source TW Tessa W. Care Manager Hospital & Health Care Used the software for: 2+ years ### "Care Manager" April 26, 2017 5.0 I have recommended this company to many of the people that I network with that is in the same business field as we are. Pros I love how with Clear Care everything is very accessible. From scheduling, to payroll and billing, it saves us time and money and we are able to spend more time marketing, visiting and training our employees. Customer Service Reps are great and helpful. Cons The only thing that Clear Care has not offered but I sure they will in the near future is offering a National Criminal Background check. Review Source JH Jess H. Operations Manager Used the software for: 1-2 years ### "Quick and easy- still a ways to go with development overall " October 20, 2017 3.0 Pros User friendly Good support Intuitive always improving Caters to the home health care field keeps users up to date on changes Cons Doesn't partner with hireology Takes a while for older users to learn Pay rates need to be manually changed Review Source WD WANDA D. Director of Operations Hospital & Health Care Used the software for: 6-12 months ### "EASE OF USAGE-BEYOND USER FRIENDLY" December 31, 2015 5.0 Pros I HAVE WORKED ON MANY HEALTHCARE SOFTWARE PROGRAMS IN MY 30 YEARS OF STAFFING PHYSICIANS AND NURSES, BUT NEVER HAVE I BEEN ABLE TO WALK IN ON DAY ONE AND "SELF TEACH" A NEW SYSTEM. EVEN IF SOMEONE HAS BASIC COMPUTER KNOWLEDGE THEY CAN LEARN THIS SYSTEM IN ONE DAY!!!! I HAVE TRAINED NEW STAFF ON CLEARCARE IN LESS THAN AN HOUR IF THEY AE COMPUTER LITERIATE! CUSTOMER SERVICE IS ALSO A "10" STAR, IF I CALL I GET THE ANSWER I NEED IMMEDIATELY. THIS IS NY FAR THE BEST PRODUCT ON THE MARKET. Cons WHAT WOULD BE AN IMPROVEMENT WOULD BE THE SCHEDULING COMPONENT TO HAVE TIME "AVAILABLE" VS "NOT AVAILABLE", THIS IS THE OPPOSITE OF MOST PROGRAMS AND WE PREFER QUICKLY LOOKING FOR AVAILABILITY AND HAVING THE SYSTEM TO PULL UP ALL QUALIFIED WHO ARE AVAILABLE TO FILL AN OPEN SHIFT. Review Source JC Julie C. COO Used the software for: ### "Love using our ClearCare software" December 16, 2015 5.0 We chose ClearCare because our prior software was so hard to use and kept crashing. When we investigated other software options ClearCare was obviously a stand out. When I actually started using ClearCare it was just WOW! Everything is so easy to use. Anytime we have a concern or have a question, ClearCare's support team is very responsive and ensures the problem has been resolved to our full satisfaction. The on-boarding process was shockingly simple...we had our own dedicated contact who walked us through the process and made sure we had no hiccups. By having a simple to use software full of fabulous features our business has been able to focus on the important parts of the operation and has seen tremendous growth. All of this has saved my team so much time and energy. Our days are spent staffing and growing instead of feeling frustrated with software that's crashing or very difficult to use. Add in the fact that ClearCare is obviously focused on constant innovation which just allows the system to become even better. Overall the company culture is one dedicated to helping it's customers grow and improve. Obviously this is a company with very thoughtful leadership! Review Source TD Tom D. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "ClearCare Review " March 10, 2015 5.0 Pros What I enjoy most about ClearCare is how easy it was to transition from our previous software. The way that the product was designed has made it very easy to use. They also provided a training modular ahead of time to prepare us for the changes. Using ClearCare has also allowed us to triage last minute call outs and scheduling more efficiently. Before, we had paper schedules and it was time consuming. Now, we are able to send out multiple messages in minutes and pull a list of accessible caregivers to ease through scheduling. Overall, it has allowed for our company to be more efficient and in return more reputable. Cons Some of the features are not compatible with what we need, but I'm sure every software company runs into the same issues. Each company runs differently and some features won't be necessary. They also do a lot of changes frequently to the system and sometimes it's hard to adjust without warning to the changes. They do follow up with a newsletter via email to discuss the changes. I am understanding that changes will be necessary to provide the best product possible. Review Source HA Heather A. Owner - Finance Manager Used the software for: ### "ClearCare is the best choice for HomeCare" December 18, 2015 5.0 We chose ClearCare because it was a web app and easily and quickly manged all core workflows we use. (ex: scheduling, billing, payroll, receivables, task management, employment/HR) Our ClearCare WOW moment was in the first month of use. We quickly realized that our accuracy increased and efficiency increase 100%, many many hours of manual management were saved and redirected to growing our business. Customer support experience is excellent! Online and phone support is always very responsive and can always resolve issue. Our onboarding experience was simple and fast! We were up and running n just days! ClearCare helped us grow our business by eliminating timely manual processes which frees time for marketing. They also offer webinars and online tutorials with relevant industry information supporting our growth. Now that we are using ClearCare, out days are very efficient, manageable and we are alble to allocate time to grow business, not just manage through it ClearCare is constantly and consistently innovating, instilling company culture, and demonstrates strong leadership with a commitment to all of our succeess! Review Source Tom P. President Used the software for: ### "We loved it from the demo!" January 7, 2016 5.0 We searched for new software and thought we would need to BUY another high priiced package and pay an anual maintanance fee. Not so with ClearCare. We couldn't wipe the smile s from our faces once we saw what ClearCare could do for us. We were up and running in less that 2 weeks, they suggested 3-4 weeks was more the norm but we were motivated. We cut 5 hours from the bookkeeper once we started doing invoicing straight from ClearCare. We no longer paid for a telephone log in and out function because it is all included in ClearCare. All that covers more than our monthly cost of ClearCare and after all of that: IT WORKS GREAT! Review Source AG Amy G. Owner Hospital & Health Care Used the software for: 2+ years ### "Great Software!" July 6, 2016 5.0 Pros I love that ClearCare is always listening and looking for ways to make the system better for its users. The system is very user friendly. I also love all of the weekly webinars. I've learned to use the system for things that I wouldn't have typically even knew I needed. This system has been very integral to the rapid growth of my business. Cons Sometimes I struggle with the mapping integration with mapquest Review Source SI Sarah I. Used the software for: ### "Definitely worth it!" April 8, 2017 5.0 When we chose to use ClearCare, we were initially just looking for a simple program to make scheduling easier. We were using one that we threw together using Microsoft Excel. Our business was growing and we needed something easier to use and easier for multiple people to access. Of all the online software we looked at, ClearCare was the obvious choice. It had the best reviews and the layout and ease of use factor is incomparable. I fell in love with ClearCare even more when I learned about all the things we can do with. Everything is so easy to organize and access. It does so much more than scheduling. With this program, we have been able to easily accommodate the rapid growth our business has seen. As we have gotten busier, the workload hasn't been overwhelming like we feared it would be. Customer service at ClearCare has been very impressive. Every question I've had was responded to and sufficiently answered almost immediately. The staff is always friendly and helpful. I can't even begin to imagine how stressful our days at the office would be right now if we didn't have ClearCare by our side. Review Source MB Melanie B. Director of Sales Public Safety Used the software for: 2+ years ### "Raving About ClearCare" August 25, 2015 5.0 Pros Reports and caregiver accountability. This has made the sales team in my office "Wow" our referral sources. When we tell social workers at the hospital about our telephony system, the living room feature and reporting capabilities, it gives us a competitive advantage over our competitors. Cons sometimes I have difficulty using ClearCare on my smart phone, but it may be user error :) Review Source DE David E. Public Safety Used the software for: 2+ years ### "Sunny Days In Home Care and Clear Care's advantage" February 26, 2015 5.0 Pros There are a number of things I like about ClearCare. They are very innovative and adding new product enhancements to their line. After reviewing competing systems, I find ClearCare to be the easiest to use and easier to look at on a daily basis. The use of this system is very affordable as well. Cons I am very please with this product. I really have no complaints about this product. Review Source AB Amy B. Hospital & Health Care Used the software for: ### "User Friendly!" November 21, 2013 4.5 Pros I appreciate the speed in which customer service responds to questions, concerns, or problems. I also find the system fairly user-friendly and easy to negotiate. I like that users are able to make suggestions about new features or improvements. Cons Some of the basic user applications such as the inability to change font size, increase the size of text windows, not being able to assign "user" holidays to the schedule, etc seem like no-brainers and they are not available options. I've created "user suggestions" for these issues, but unfortunately, I have to rely on other invested users to upvote my suggestion in order to make it a viable change. They really need to change the font size option. We still use the old system to print out client calendars because the ClearCare option prints them too small for our clients to read. Review Source EC Elizabeth C. Public Safety Used the software for: ### "Turnkey, comprehensive, and intuitive system for Home Care Businesses" January 27, 2015 5.0 Pros We looked at several software options for managing our home care business. ClearCare stood out because it was comprehensive (handling scheduling, telephony, payroll, and billing, as well as tracking clients from prospect to signing, and caregivers from applications through hire). It's also intuitive and easy to learn. What we weren't expecting when we signed on was how hard ClearCare would work to continuously improve the product. ClearCare is great at getting input from its clients about what fixes or new features would be most helpful, and they actually improve it on a monthly basis. We also weren't expecting such a great customer service team; they are well-trained and knowledgeable about the product, with great follow up. Cons I wish there was an app or a mobile site for use on iPhones, Androids, and tablets. Review Source IS Ibrahim S. Owner Hospital & Health Care Used the software for: 2+ years ### "Excellent product." May 30, 2015 5.0 Pros From the friendly tech support to ease of use. ClearCare is so easy to use and it integrates well with other platforms such quickbooks. Cons There's nothing to dislike about ClearCare. Over the years my company has grown tremendously with the help and guidance from clear care. The marketing materials were awesome, especially for a startup company like myself. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.