# Page 6 | WellSky Personal Care Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is WellSky Personal Care the right Home Care solution for you? Explore 271 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews --- WellSky Personal Care 4.4 (271) [View alternatives](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of WellSky Personal Care ## Showing most helpful reviews Showing 126-150 of 271 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MA Malalai A. Owner Public Safety Used the software for: Less than 6 months ### "Excellent software for Home Care Agencies" March 2, 2018 5.0 Pros Prior to even knowing about Clear Care I had been literally pulling my hair out scheduling my caregivers. This was the absolute most difficult part for me when getting my agency off the ground at first. I started off as a solopreneur (like most) and did not learn how valuable software like this can be when building the foundation of a home care agency. The on boarding process was seamless and they made it really easy for me to get going. Cons Overall it has been a great experience so far. I am not sure what exactly can be done to improve the software at this time because it is so much better than what I have been using! Review Source JC Jasmine C. Alternate Admin Hospital & Health Care Used the software for: 6-12 months ### "Not my favorite " December 3, 2018 3.0 Pros I enjoy the ease of being able to have caregivers clock in and out without having to call in, as well as the ability to share information.. Cons A lot of caregivers work for multiple companies. Therefore the app will sometimes malfunction on them when trying to switch servers. Review Source AG AShley G. Partner/Owner Hospital & Health Care Used the software for: ### "REview of clearcare " August 9, 2017 3.0 Pros Scheduling was very easy to use. The layout and colors and open schedules that have no caregiver assigned was important to me Cons Inability to review text thru system from caregivers. Currently in Hometrak I can text caregivers though the system and I get their reply fwd to my cell. I am often at clients houses or not in front of my desktop so It's nice to see the communication when I can't be in front of my computer 24/7 Review Source BB Bob B. VP of Operations Used the software for: ### "ClearCare is your solution for home care!" November 5, 2014 5.0 ClearCare is the leading software for the home care agency consumer. If you want to save time, save staffing costs, eliminate headaches in the office and be on the cutting edge of home care software then you absolutely must use ClearCare. Pros: - easiest of 5 different scheduling software options used in the past -quick and efficient communication with clients or caregivers via email or text -amazing customer support with quick solutions -eliminates duplicate effort -eliminates billing and payroll errors -activity tagging system allows you to sort messages or notes based on topics of your choice -allows for care management billing as well if necessary for your agency Cons: -reporting feature could be a little more robust Having only one "Con" seems crazy but this system is that good. Take a tour and you will not be disappointed. Review Source Response from WellSky November 5, 2014 Bob - thank you for your review and for being a long-time ClearCare customer. Thank you for all the great work you and the SoundOptions team does for families in the Tacoma - Washington area. HV Hallie V. Administrative Director Hospital & Health Care Used the software for: 1-2 years ### "Great EMR System" February 19, 2023 5.0 Pros Is a very therapist friendly system. It is simple to get done and provides many spaces for communication. Cons Overall a good choice for an emr system. Review Source RM Robbie M. Owner Hospital & Health Care Used the software for: 6-12 months ### "Clear care makes a difference " February 27, 2017 5.0 Marketing a new HC agency was hard, but CC helped me look like a pro right off the bat!! I learned the blocking and tackling fast! Caregivers are attracted to the ease of use as well The Family room helps me close business. Pros Very highly.. Cons I would like some new features added to the payment process... Review Source LB Lashonda B. Public Safety Used the software for: ### "ClearCareOnline is a must for homecare agencies!" December 12, 2013 5.0 Pros I absolutely love the software. I have had it for three months now, and my business has grown by 33%. It really makes running the agency more efficient and frees up a lot more time to focus on other aspects of the business. I like the fact that I can contact employees and family members right through the software by sending out text messages, and families can also interact with using the family portal. It tracks billing and payroll, which is a major part of productivity in the business. The fact that they have telephony and that caregivers can log in and actually document their visit notes is really great! It has definitely put my business on the path I had been working towards for the last 7 years. Cons I have no complaints regarding the product! I haven't experienced any issues so far. Review Source NM Nealy M. Owner/President Hospital & Health Care Used the software for: 1-2 years ### "ClearCare Review" August 27, 2019 5.0 the CC support team has been amazing at answering any questions promptly. They also provide a follow up call to ensure all needs were met. Pros Love the clock in/out functionality to know if a team member has successfully arrived on shift. Love the reports Cons The recent downtime with the software, occurring on Friday afternoons, end of month and year end. The follow up explanation were sufficient, created challenges during those times. Review Source AR Amelia R. Sales Administrator Hospital & Health Care Used the software for: Less than 6 months ### "ClearCare" January 24, 2017 5.0 I have really enjoyed using ClearCare. I love the CareFinder Tool, it helps to EASILY identify potential caregivers, and it helps us to be able to fill a schedule for a client rather than just filling shifts. I love how easy to use the ADLs/IADLs are, we can give as much detail as we need. Pros Love the CareFinder tool, I love how easy it is to send a message to a caregiver... A really great and streamlined program! Cons I wish I could tag from a note/send a message to my team from a note or on a specific visit. I do not like having to copy/paste information into multiple places to be able to send it out while still having the information on the visit. Review Source JC Jorge C. Owner Hospital & Health Care Used the software for: 2+ years ### "Great tool but with limitations" April 11, 2016 3.5 Pros Easy to navigate, online tool, great customer support, robust knowledge base, scheduling features, Cons Robust on-barding process with workflows, payroll integration, sales management, off -boarding process, improve billing process, on demand electronic signatures submission( for agreements, etc),and custom workflows Review Source DA David A. CEO Used the software for: ### "Quick, Easy, and constantly growing with my business and for my business" December 21, 2015 5.0 Clear Care was introduced to my agency by a corporate representative in my industry. They had vetted the company and recommended the software hands down. I quickly learned why this was the case. Clear Care has made my life and that of my staff so much easier when it comes to running the day to day operations of our agency. The online invoice and billing module alone has saved countless hours and made the process so easy. There are so many features to discover that I don't know that I've grasped the entirety of how Clear Care can help me manage my business. This can become challenging but after a little practice it becomes second nature. The customer service is first rate and very responsive. Once you send a request for advice customer service gets back to you very quickly. I don't think I've had to wait more than 24 hours to get an answer to any question I've had. Without a doubt a first rate platform that handles any needs you might have. I highly recommend Clear Care. Review Source DD Debra D. Hospital & Health Care Used the software for: 2+ years ### "Debra Desrosiers Owner/Director" March 3, 2015 4.5 Pros The software is very easy to use. The internet accessibility is awesome. I highly recommend ClearCare! Cons I can't really think of anything at this moment. ClearCare is very proactive and are continuously improving the system. There have been some things in the past but they have been resolved. Review Source MA Michael A. Hospital & Health Care Used the software for: ### "Home Care Agency Owner/Director" January 31, 2015 5.0 Pros ClearCare is a fairly intuitive, user friendly web app that is able to systematically manage our home hare work flows. Everything from scheduling to billing to receivables. It is also a great tool to help us manage and track our business growth. It tracks referral sources, leads and has pretty good reporting. There is also some flexibility to customize. Customer support online and on the phone has also met our needs. It also integrates well with QuickBooks. We started our business with ClearCare and have no need to try any other vendor. It is also reasonably priced compared to others be looked at. Cons No major complaints. I do wish that it had the ability to integrate with more payroll agencies. It does not integrate with the one that we use. Review Source KH Ken H. Owner Used the software for: ### "Best system available on the market - hands down" February 24, 2015 5.0 We've been using ClearCare for 10 months and have loved it from the very beginning. We chose it because it's very easy to navigate and everything is integrated in a very seamless and logical manner. They had us Five minutes into - everything is thought out and the overall quality feel of the system. Migration was a snap - less than two weeks from start to finish. Customer support is fantastic - very knowledgeable and focused on making sure you are completely comfortable using the system. Billing and payroll used to take us several hours to complete weekly. Now 10 to 15 minutes Best feature Live View - all client or caregiver schedules in one screen. We are freed up and have more time to growing our business and our revenue has doubled. The entire culture of the company seems to be "what else can we do to be better?" Centered around integrating more functionality and efficiency in the system. Review Source JS Jeff S. Public Safety Used the software for: ### "ClearCare is Info Central!" February 9, 2015 4.0 Pros They have a solid understanding of the workflow needs of the home care space. The platform continues to evolve and improve. I also appreciate that they continue to provide leadership in the space. Cons I'd prefer a different methodology to prioritize feature enhancement requests. Today, they rely on "likes" to drive prioritization and visibility. It results in duplication and also does not distinguish someone who writes the check for the services from an end user. I would like to see a "like" from a site administrator be equivalent to 10 "likes," so that it is clear that an owner has assessed and determined financial impact, and as a result, the request is given higher priority than something that comes from an end user. Review Source MM Mark M. Owner Used the software for: ### "I love using ClearCare" May 17, 2016 5.0 I chose ClearCare as a new business owner looking for the best possible software available. After trying other softwares and not being overly excited about them, I decided on ClearCare. I had my first WOW moment with ClearCare when I was setting up my very first client. I realized how seamless everything was working and was very happy with my decision. Customer support is a dream to work with and the onbaording experience was simple as a new business. ClearCare has helped grow my business by the amount of detail in the reports. Keeping up to date on the details keeps me in the drivers seat of my business. The amount of time we save on scheduling lets us use that time elsewhere and that money can be spent on other items like marketing. The thing I like the most about ClearCare is their constant innovation. They are always rolling out new features by listening to their customers. I would highly recommend them! Review Source JZ Jesus Z. Process Engineer Hospital & Health Care Used the software for: 2+ years ### "Optimize your healthcare operation through ClearCare software" September 11, 2018 5.0 Pros \* it optimizes the operation using its scheduling features with a very user-friendly system that is easy to learn Cons \* there's no any issue using clearcare software, its clearly satisfactory with regards to its functionality Review Source Ron D. Accounting Used the software for: ### "ClearCare has saved us time and made us more efficient!" February 23, 2015 4.0 ClearCare's software is amazing! Prior to using ClearCare you had to be in the office in order to to access client/caregiver information and schedules. If you were not in the office you would have to carry paper copies of everything. Handling a call -out after hours was very time consuming. Now with ClearCare you can fill a shift within minutes from your tablet, smartphone, or computer as long as you have access to the internet. Review Source DD Darlene D. Director of Operations Public Safety Used the software for: 2+ years ### "ClearCare Tops the Competition" April 9, 2015 5.0 Pros The ease of using the program, the many different features, the quick response times from support, and the training modules. I love all of it! Cons Nothing to say! The software is outstanding and does not compare to competitors. The best I have reviewed. Review Source DP Deborah P. Director of Marketing Public Safety Used the software for: 2+ years ### "Great CRM for the homecare industry" September 25, 2018 5.0 Pros The ease of use for scheduling and the various other platforms that makes it a great CRM for a small business Cons There are some areas in scheduling that you are unable to go back and schedule someone after the shift has ended. Review Source JL Jen L. Office Manager Health, Wellness and Fitness Used the software for: ### "Really like Clear Care" January 27, 2017 4.0 We were recently bought out by a corporation company. We convince them to change over to Clear Care as their scheduling tool for all their health care agencies in their company. It is easy to use and understand. Pros Easy to use and understand Cons Don't really like all the check boxes to click when assigning a caregiver. I liked the way it was before. Review Source HA Heather A. Hospital & Health Care Used the software for: 2+ years ### "ClearCare: A great choice for HomeCare " March 27, 2015 5.0 Pros The web-based software manages all of our agency's workflows. Cons I really have no complaints. The is robust. Customer Support is always helpful. Feedback is solicited and often incorporated, and innovation is continuous. Review Source AM Andrea M. Recruiter Hospital & Health Care Used the software for: 2+ years ### "User Friendly" February 25, 2016 5.0 Pros I like Clear Care because it is user friendly, the customer service is outstanding. I've used CC for 3 years now and wouldnt change a thing! Cons I dont like how you cannot run applicant reports by county Review Source SC Shari C. Public Safety Used the software for: ### "The ClearCare System is a delight to interact with from all aspects" February 7, 2014 5.0 Pros ClearCare is a very intuitive system and allows users of all skill levels to easily interact with its functionality. Combine the ease of use with the excellent, responsive customer support team, and it is a win-win for everyone. Our caregivers are complimentary of the telephony system, the caregiver portal ease of use, and the daily assignment reminders. Introduction of the family room has been well received and has offered great peace of mind to clients and their families. We are thrilled with the "dashboard" which provides us an instant window into the world of our caregivers and clients. Cons That we didn't act on implementing this system before now! Review Source DP Deanna P. Director of Operations Hospital & Health Care Used the software for: 2+ years ### "It has been great" April 8, 2016 5.0 Pros It has streamlined our operations and increased our productivity Cons Sometimes the features we need are not there. We ask them to add something and it either takes forever or it doesn't happen Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.