# Page 8 | WellSky Personal Care Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is WellSky Personal Care the right Home Care solution for you? Explore 271 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews --- WellSky Personal Care 4.4 (271) [View alternatives](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of WellSky Personal Care ## Showing most helpful reviews Showing 176-200 of 271 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EW Erin W. President Public Safety Used the software for: Less than 6 months ### "Terrible Product - Important features are missing" September 28, 2016 1.0 Pros The family room is cool. Documentation tool is okay. Cons The support team is not able to implement any customizations and tries to sell you on how "easy" it is to do things the long way since they are missing basic features (we're talking 4 hours vs. 15 minutes if the feature existed). Once you create a plan of care, you can not apply universal updates to the plans of care for all shifts. You have to update each individual shift, and the system is kind of slow,so it can take hours to update 25 shifts in a 24/7 schedule. This alone is taking many hours of my time each week. There are also many other important features that just do not exist. Do yourself a favor and choose ANYTHING other than this. Review Source TR Theresa R. Admin Hospital & Health Care Used the software for: 1-2 years ### "Happy. Easy to learn. Easier friendly." June 13, 2016 5.0 Pros User friendly, ease of use, I like the reports, ease of running reports, birthday list for CG & clients, scheduling Cons down time-when it goes down, it is down. you can't run reports- you can not schedule Review Source VM Victoria M. HR/Recruiter Hospital & Health Care Used the software for: Less than 6 months ### "Functionality" January 23, 2017 4.0 Clearcare is easy to use system that comes with functional and accessible tools. The tracking system for Applicants/Caregivers lets you see if you have duplicated an employee. Although when the actual applicant applies online it does not stop them from applying multiple times. The assessment plans for the clients is also very thorough and you can easily match a caregiver to a client based on their needs. Review Source AV Alan V. Owner Hospital & Health Care Used the software for: 1-2 years ### "ClearCare user" August 27, 2016 4.0 Pros Software is simple to use and intuitive. Vendor seems fairly responsive to our technical challenges and inquiries. Cons I find building reports and finding the data fields I need somewhat confusing. Review Source JL Jacob L. CEO Public Safety Used the software for: Less than 6 months ### "It Doesn't Get Any Better Than ClearCare" January 4, 2017 5.0 We have been a customer for 3 years and could not be happier with the product and support from these guys. They are always improving the user interface, adding new features and helping us to run our agency more efficiently. If you need all in one home care software solution you cannot go wrong with ClearCare! Pros User interface, customer support, marketing support. Review Source KB Kendra B. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Clearcare is so easy to ise" April 12, 2017 5.0 So user friendly Pros User friendly, support is always there. It is nice that the family can keep in touch as well. Billing is easy. Cons It is a hassle when a caregiver calls in and have change the caregiver you have remove the prior one. Review Source DD Darlene D. Director of Operatios Used the software for: ### "CearCare vs Other Systems" December 20, 2015 5.0 I have reviewed other systems for my home care needs and found that ClearCare offered more detailed information from the CRM, Clients, Caregivers, Payroll, Billing, and KPI. I could go on and on about all of the advantages that ClearCare has above the others. The reports are easy to run and they are self explanatory so that my office staff can understand. We are all involve into setting goals. ClearCare makes it is easy for staff to take progress and what action steps to take to make goal. Just when you thought the system could not be any better, there comes a new system update! The others cannot compare. Review Source AL Angelia L. Scheduler Used the software for: ### "Very easy to use for scheduling and billing" April 7, 2016 5.0 We started using ClearCare a couple years ago. Our owner, Janet, received a call from one of their salespeople. He was very knowledgeable, thorough, and low pressure. We had previously been doing our scheduling via paper. Using ClearCare was much simpler and faster. It gets our schedules out to the caregivers and clients in real time. The time we have saved has given us the ability to grow our client and caregiver base. They are always making improvements to make things run smoother. Their support staff is always friendly and helpful. They genuinely care. We love using ClearCare and recommend it 100%. Review Source AZ Aleksandra Z. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Helpful - Good Service!" July 6, 2016 5.0 Pros No matter what issue I have Clear Care is always getting back to me on how to fix my problem. Even if I don't have a problem but simply don't know how to run a particular report, they help with that too! Cons I don't like the fact that sometimes it does take more than a few minutes to load large amounts of data. Review Source SK Sloan K. Hospital & Health Care Used the software for: ### "One Website - all your work" February 3, 2015 5.0 Pros I am able to be organized and have client and caregiver information, notes, and schedules all in one place. I love that my caregivers get texted and emailed a shift reminder. The staff is great about helping with issues when you call in. They are friendly and quick. Cons I don't like that there is no place to put a client's date of birth because we often need it for insurance purposes, and if it was a field like social, it would be great for one-stop shopping. Review Source EP Elais P. Chief Nursing Officer Used the software for: ### "ClearCare for Home Health Care" January 4, 2016 5.0 ClearCare was easy to learn and get started on. Their customer support was excellent in helping us migrate our data over and learn the processes of scheduling, charting, payroll processing, and billing. The platform is clean and modern looking, without too many tabs or graphics to clutter the page. The few times we have had issues (which were mostly user error), we have submitted requests to customer support which have been answered and remedied within the hour. All processes are easy to use, so not only do our administrators love ClearCare, our caregivers enjoy using it as well. Review Source CA Chara A. Hospital & Health Care Used the software for: 1-2 years ### "Clear Care" February 20, 2015 5.0 Pros It has allowed us to be more proficient in running our agency. Cons The calendar print is small and hard to read, and the last names show first. Review Source MK Maricar K. Director, Business Operations Public Safety Used the software for: Less than 6 months ### "Easy to use" January 18, 2018 5.0 Pros Features are what we need and the product is easy to use and navigate. We like how easy it is to integrate with Quickbooks. Cons Not having a phone app up and running is a bit of an inconvenience. We actually have to call a toll free number to clock in/out. Review Source CJ Celina J. Public Safety Used the software for: ### "Software review" June 5, 2014 4.5 Pros The software is user-friendly. I am able to manage my caregivers and open shift easily. The vendor was very honest, trying to find the best software for my business. The HR component is very helpful; it reminds caregivers and me when credentials are expiring. Cons Maybe because I am new, I would like to customize more functionalities, for example the Assessment Plan of Care and some reports. The task dictionaries are very cumbersome. Review Source RJ Rina J. Client Care Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Clear Care is amazing" December 30, 2015 5.0 Pros Clear care is so easy to use. It has everything at your fingertips. Cons I would like for the advance payment billing to much easier. Review Source DB Deborah B. Hospital & Health Care Used the software for: ### "Quickly adapted to a new system because of the ease of the product." February 6, 2014 5.0 Pros Ease of use. You can simply do everything that you need within your company and stay completely organized. You don't have to go to many different software systems to get, for example, a copy of a caregiver's documents, schedule tasks for yourself or others, check scheduled shifts, review applicants, etc. Everything is right there for you to use. Cons I really can't say that there is something that I like least about this product. Review Source RG Rachael G. Hospital & Health Care Used the software for: ### "Nice and Easy" February 10, 2014 4.5 Pros Before working in home care, I worked in the medical field using various electronic medical record systems. From working with those systems to ClearCare, the difference is night and day. ClearCare is easily customizable, and the fact that the scheduling, billing, payroll, client, and caregiver records are all in one place keeps everything running very smoothly. Cons I really don't have anything negative to say about ClearCare. Review Source NH Nathan H. Pres/C Used the software for: ### "Fantastic software with great features" February 18, 2016 5.0 This software reall changed the way I do business. I had used othe programs, but often had trouble trying to export the data to my Quickbooks system. I have never had any issues exporting data with Clearcare. The Family Room feature has been a tremendous selling point my agency. This has enabled us to really differentiate ouselves from our competition. The ability to house all of the essential tracking and scheduling from one software has really streemlined our process and made us as more efficient then ever in our 12 years of business. Review Source SW Sean W. Hospital & Health Care Used the software for: ### "ClearCare brought us to the modern world" February 3, 2015 5.0 Pros ClearCare is extremely easy to use and straightforward, yet comprehensive of our needs for managing a complex Home Care workforce. Cons We have some unique requirements as a public-funded provider, particularly with our caregiver training requirements. ClearCare has been taking note of them, however, and I expect that after another 3-4 months, we'll have solutions. They have an excellent customer service team. Review Source VM Victoria M. HR/Recruiter Hospital & Health Care Used the software for: 6-12 months ### "Clear Care Review" July 21, 2016 4.5 Pros Through the Applicant and Caregiver section, it notifies you of duplicate entries in regards to hiring. Seeing if a person has applied or been hired previously. Cons The system does not always show you Inactive Caregivers or applicants, only occasionally. Review Source JM Jessica M. Owner Used the software for: ### "Best Decision I Made as Start Up Home Care" March 12, 2015 5.0 Pros: Easy to use Responsive company that makes updates and listens to feedback (I look forward to the newsletters sent out by the leadership announcing the new tips, tricks, and updates) They come regularly so it lets you know that they are working hard at keeping up with your suggestions and ideas Great customer service that is there all the time and helps quickly resolve issues Top of the line technology Seamless transitions between scheduling, billing, and payroll Web-based Cons: None at the moment Review Source RP Rachna P. HR/Billing Coordinator Hospital & Health Care Used the software for: 6-12 months ### "H/R Billing Coordinator" July 21, 2016 5.0 Pros We love this product so much is so much better then other S/w we use to use. Cons this product is so much easier then other product we use to use. this product has so much easy to run report and I can easily teach everybody in my office. Review Source BA Brittany A. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Clear care has been an amazing tool that I use every day. " June 14, 2016 5.0 Pros I love that the software helps me to keep track of all of my employees schedules and clients at the same time. Cons The only thing that I don't care for is I don't have the option to select all when emailing employees. Review Source SM Sherry M. Client Liason Used the software for: ### "Great System with Multiple Features" November 7, 2014 5.0 ClearCare was easy to learn and is very user friendly. Customer Service response time is very good and I appreciate getting answers quickly so I can move on. The company is also open to suggestions for improvements that will make it more functional. In the Client Liaison position I particularly appreciate that I can keep track of all my Prospects, be reminded of my upcoming 'to-do's' with the Administrator Tasks and follow their progress once they become our client. Review Source YW Yyvette W. CEO Public Safety Used the software for: 6-12 months ### "Clearcare is Medicaid recommendation " December 20, 2015 4.5 Pros It is easy to use and inexpensive. They help make sure we are in compliance with Medicaid Cons It doesn't have a training components to help us ensure our caregivers receive online in services and complete CEUs Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.