# Page 9 | WellSky Personal Care Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is WellSky Personal Care the right Home Care solution for you? Explore 271 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews --- WellSky Personal Care 4.4 (271) [View alternatives](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of WellSky Personal Care ## Showing most helpful reviews Showing 201-225 of 271 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Julie C. President Hospital & Health Care Used the software for: 6-12 months ### "ClearCare is a Game Changer!" December 17, 2015 5.0 Pros Love customer service, love the ease of use, very much enjoy the search feature and payment processing is a huge time saver Cons We would like to have more ability to personalize the hiring process to our needs Review Source SW Shawn W. Public Safety Used the software for: ### "Best Home Care Application Ever!" January 30, 2014 5.0 Pros The ease of doing even the most difficult task is beyond awesome. The ability to set guidelines for billing and payroll procedures assures accuracy. We love the fact that we are able to afford this product. Being considered a small business, it's a very affordable product. Cons There really isn't anything that we dislike about ClearCare. Its simply awesome. Review Source CM Christy M. Director of Operations Hospital & Health Care Used the software for: Less than 6 months ### "Love ClearCare" January 19, 2017 4.0 We used ClearCare before and left because we thought we found something better. We're now back with them. Not everything is perfect but it makes our schedules happy and they are the ones utilizing it the most. Review Source PH Paula H. Co-founder, Chief Nursing Officer Used the software for: ### "User-friendly" November 8, 2014 5.0 Our company has been quite satisfied with the overall ease of using ClearCare. There have been some issues that were quickly resolved. We have been quite happy with the responsiveness to our requests and suggestions. Our company has grown considerably over the past 2 years and ClearCare has has been a big part of keeping our clients, caregivers and staff all on the same page. Thank you for your taking care of us as we take care of our clients. Review Source BB Bob B. Public Safety Used the software for: ### "Can't miss with ClearCare!" February 6, 2014 5.0 Pros The scheduling interface is wonderful and easy to use. The overall system is very intuitive. The telephony system and logs are easy to use and access. The support team is wonderful to work with and always very helpful and responsive. Cons The available reports could be expanded. There are many reports available, but they could use some expansion. Review Source MB Michael B. Owner Hospital & Health Care Used the software for: 6-12 months ### "Great Product, hard to reach customer service" June 19, 2015 3.0 Pros ClearCare has been a great care management tool for our company. Hands down the best move we could have made Cons Family portal options, web based product that is easily accessible at all times Review Source SF Stacey F. Hospital & Health Care Used the software for: ### "ClearCare is one of a kind!" May 21, 2014 5.0 Pros Their customer service is fantastic! You can access ClearCare anywhere there is internet access. Most conveniently, for a 6 am call out for shift, I can handle it all on my iPhone from bed! Now that's convenient! Cons There are many little things that could change. But they are very proactive and are constantly updating and improving ClearCare. Review Source EH Elizabeth H. Client/Caregiver Relations Manager Used the software for: ### "5 Star company" November 6, 2014 5.0 Clear Care has been a life saver for our company. It is user friendly and it documents everything you do. You are able to customize it based on the needs of your company. It is constantly updating and keeping up with changes in, in home health. Some of the examples, are UB-04 forms, help you monitor anyone over 40 hours, mileage and travel time. I love the system and you will see the benefits of using clear care for your company needs. Review Source MO Marshall O. Used the software for: ### "Makes Life Easier at low level of time investment" February 9, 2017 5.0 ClearCare was the third software solution we selected. It has been head and shoulders above the others. Staff actually uses it because it's so easy and intuitive which saves time and money. Loaded with great features and guides to research best practices and fix common mistakes. Support is not quite at your fingertips but they respond in a reasonable time frame and resolve issues promptly. The best part is.... it actually works! Review Source SC Stephanie C. Hospital & Health Care Used the software for: ### "I have been using the software for a few weeks now. Very user-friendly" June 12, 2014 4.0 Pros It is so user-friendly. Cons The software needs to be "fixed" so that when applicants have been employed elsewhere and are deactivated for any reason, they are not able to apply to a new facility with that same phone number or email address. They currently have to actually contact their previous employer to delete that info from their file. Review Source TA Tiffaney A. COO Hospital & Health Care Used the software for: 6-12 months ### "All-Encompassing" March 18, 2015 5.0 Pros They have exceptional customer service and knowledgeable staff. I love that I can pretty much be self sufficient. Cons Sometimes customer support is not available in a timely fashion. Review Source AS Ami S. Director of Marketing Hospital & Health Care Used the software for: 6-12 months ### "ClearCare streamlines scheduling" March 23, 2015 4.5 Pros Great scheduling for our case managers. They were once paper based and that was labor intensive. Cons Billing needs to be improved still. I hear from billing it is not "there" yet. Review Source JK Julie K. Hospital & Health Care Used the software for: 6-12 months ### "Easy to use" June 30, 2015 4.5 Pros It is easy to use. There aren't a lot of confusing tabs and links you need to search through. Cons The cells in the spreadsheet are small and often times I click the wrong one. Review Source FW Fullmoon W. Staff Recruiter Used the software for: ### "5 min review" November 12, 2014 5.0 I really like how user friendly and detailed ClearCare is displayed. The application is simple with all the info I need as a Recruiter. I also like that I can click and upload pertinent documents for their personnel file. Another feature is the way I can have alerts for when our caregivers certifications are about to expire. Overall, I don't have any cons at this time. Just happy with the system process! Review Source JW Jeff W. CEO Public Safety Used the software for: Less than 6 months ### "ClearCare - the leader in Point of Care software in Home Care" November 19, 2015 4.5 Pros The software is cleanly built with an easy and intuitive interface and fast responsiveness. It has greatly enhanced our productivity to far exceed the investment! Cons Built, it seems, for the vast majority of home care agencies (smaller size) but with a few work-arounds, can work for a large agency quite well! Review Source JT Julie T. Finance Director Used the software for: ### "ClearCare is the best!" November 10, 2014 5.0 I can't say enough good things about ClearCare from a back-office perspective. It has greatly simplified payroll and invoicing functions for our senior care division. I love directing our clients to the family room when they have inquiries about their charges. They can easily see the times and dates we provided care. ClearCare has added a level of professionalism that we were missing before. Review Source JB Jordan B. Case Coordinator Used the software for: ### "Clear Care Brings Ease" February 24, 2015 5.0 Clearcare has been a great asset to our company by saving us time and money. Pros: Ease of Use Accessibility Updated Frequently Great Customer Service Cons: Maintenance Times are Often There are many reasons to buy this product and not really cons. they tend to go down for maintenance at the worst times but besides that Clearcare will make your company work more efficiently. Review Source JP Justin P. Director of Operations Public Safety Used the software for: Less than 6 months ### "21st Century Private Duty Software" December 1, 2015 4.5 Pros I believe that the best feature of ClearCare is that it is user friendly; training new employees on the features and functionality of ClearCare is easy to understand. This saves us time on training costs and allows our new employees to immediately utilize ClearCare. Cons The system, as with any technology, sometimes fails, making customer support essential to resolving any issues. Homecare is 24 hours a day, so the only issue is that there is no after-hours support should the system malfunction. Review Source JN Josh N. Public Safety Used the software for: ### "User-Friendly and Affordable!" January 23, 2014 5.0 Pros Very user-friendly and easy to navigate, even for non-technical staff. Affordable for even the smallest agencies or ones just starting out. Also, the customer service is top-notch. Cons Updating schedules after they are entered as ongoing, you may end up changing all shifts when you meant to update just one. Review Source TG Tena G. Hospital & Health Care Used the software for: ### "Moved our business into the 21st century" January 22, 2014 5.0 Pros I like the simplicity of use and the quickness in response to requests for assistance. I was even contacted on a Sunday by ClearCare when an issue arose in the system. Cons So far, nothing has disappointed. The staff at ClearCare are always available, and the product has changed the way we do business. Review Source HS Hilary S. Hospital & Health Care Used the software for: ### "Director of Operations" February 12, 2015 5.0 Pros I like the telephony, the family portal option and the color coded schedule that are easy to understand at a glance. Cons There needs to be better integration with the iPhone. Also, I would like a column on the caregiver page that you can customize information or show if they are hourly or live in. Review Source SH Shelley H. Public Safety Used the software for: ### "We've been using ClearCare for close to two years." February 7, 2014 4.5 Pros The system is very intuitive Cons Well, the only thing I can think of is to change the phone number format on the back of the Caregiver badges. Right now, the phone number has no dashes (e.g. 8888888888). The printing is so small it's hard to read without dashes. It needs to read 888-888-8888. Review Source JO Jonna O. Founder Used the software for: ### "Clearcare user for years" December 19, 2015 5.0 I have been a user for several years, and have come to depend in the clear care software to run most facets of my company. The interface is very very easy to navigate, and the learning curve for most functions is low. We love that we can connect to this software on any device. I have used other software that is overly detailed and too complicated to use dynamically. Review Source KF Katy F. Care coordinator Hospital & Health Care Used the software for: 6-12 months ### "The system is good, like how it notifies about anything" July 21, 2016 4.0 Pros I like using the custom beta report because it is very useful. Cons When the system has incidents and does not let us work properly. Review Source JB Joyce B. CEO/President Used the software for: ### "Excellent System of Care" December 2, 2014 5.0 ClearCare is an awesome point-of-care system that allows agencys' to stay on top of client care. This system has significantly changed our delivery of care to the point where scheduling is so easy and allows our families to keep in contact with their loved one without having to call them or call the agency. This is a must system for all private duty companies. 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