Who Uses This Software?

For online retailers. Typically serving those with normally 1-10 employees.


Average Ratings

628 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Shopify
  • www.shopify.com
  • Founded 2006
  • Canada

About Shopify

Shopify is the Internet's most elegant, simple & affordable online retail platform aimed at providing businesses with easy to use e-commerce solutions, taking the challenge out of setting up and managing an amazing website. Shopify's scalable and flexible full-featured platform enables any size business to efficiently launch and operate a website complete with blog, shopping cart, & page builder. It currently hosts more than 40,000 stores, including Gatorade, Amnesty International, & Wikipedia.


Shopify Features

  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management

Shopify Reviews Recently Reviewed!


Capterra-loader

Good software for building your own site and importing existing customers and products.

Feb 15, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shopify is one of the few platforms that provides their Point of Sale system which works with ecommerce systems to allow any updates of merchandise and inventory to be made instantly. This is by far the biggest pro of Shopify. It also has blogging capabilities which is a great way of advertising products. The CSV is a handy way to import existing customers and product information.

Cons: The back end is NOT easy to learn. You are going to have to get some on-line training in order to build your 'collections" , don't say "categories". Shopify has their own jargon, maybe because they use liquid. Even if you know HTML & CSS, it won't help you much. You will find yourself getting frustrated and will probably want to hire a Shopify Expert (they aren't cheap). Also, while Shopify offers many add-ons very few of them are free.

Just set up website recently.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the FaceBook integration. The set up is easy and straight forward. So far no complaints, still learning it.

Cons: We did set up one template setting and can not change without rebuilding the site. Overall we have been happy.

Very easy to use!

Feb 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The biggest pro us the ease of use. I was able to get my products in my shop without any problems..

Cons: The biggest con for shopify was the lack of useful free apps. Most have a monthly subscription fee which can definately add up

Great platform

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up design. Most people aren't designers or coders and shopify handles everything you just just choose colors basically.

Cons: I don't really have any cons at this point. Like anything you need to learn the workarounds, but I'm not very technical and for a first time user it was simple enough.

Overall: Able to have a fully functional store accepting major credit cards for payment in 2-3 hours.

I was blown away once I gave it a shot - Easy peezy lemon squeezy

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The categorization on this platform is so easy to use. Just import your products, and with some basic rules, you have categories. So easy to use.

Cons: I can't think of any at the moment. It has a ton of integrations. I love it. I don't like the payment costs, I wish they would open that up more and take away the 2% fee.

Overall: Very easy to start and get up and running.

Shopify will help your business

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Shopify is a very simple to use product that will help you create a beautiful storefront for your business. Just make sure you are very aware of what you want upfront, and which apps are free or paid so you know all of your costs. Shopify is very good about laying everything out for you.

Pros: Shopify offers incredibly easy to use templates, beautiful themes, and is extremely flexible. There are a ton of apps available to help customize your storefront exactly the way you want. They are all plug and play so you don't have to do any coding with these. They also have a good amount of themes to use (Plenty more if you go with paid). Shopify also offers excellent customer service around the clock.

Cons: Shopify does charge a transaction fee, which can eat into your profits. While not a huge deal, and most of the ecommerce sites do this, it can be a little irritating. Shopify also has so many apps, and some of them are subscription based, so you will pay a monthly fee. Again, lots of little fees can add up quickly.

The best shopping cart ever

Feb 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great software, great features, great integration with zapier and great interface, the best software for shopping cart ever

Cons: No really, May be i need a Lowest price for new small clients, but I don't have any bad experience with this app.

The best ecommerce solution I have found.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Makes it very easy to organize products and get them up online for sale. Very intuitive and easy for even beginners.

Cons: Importing products through the CSV file system seemed a little more complicated than it needed to be.

Overall: The best I know of for ecommerce.

Makes having e-commerce simple.

Feb 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I was able to set up my store by myself, with little to no technical know how. I have been able to keep it going and make adjustments and it integrates with several other platforms.

Cons: There is a monthly charge, and of course, when using a theme there is a limit to how creative, innovative or original your site will look.

Our business runs on Shopify and functions as a client database in addition or our order hub.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is easy to use and offers a wide range of app abilities. Given their high user base, technical issues are rare and usually resolved quickly.

Cons: I would like if there were easier filtering options when looking to review orders by a special parameter. The ability to add a custom refund or cancellation reason on an individual order would be great as well.

Overall: Shopify is an all-encompassing tool for e-commerce that offers vast customization options.

I love how easy it is to use Shopify.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how fast and efficient Shopify could be with very little work. Our website now loads very quickly and in return, we are able to offer a great customer experience.

Cons: I would like to see Shopify allow more customization on their platform. We have a lot of personalized products on our website and would love to allow our email notifications to send out with the personalized product image instead of the generic product image.

Overall: This software allows us to sell our products more efficiently on our website.

Needs work

Feb 06, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I liked that it gave you instant information about the status of orders of example: eBay and Etsy -shipped...paid etc..

Cons: Did not connect to certain stores as promised (Bonanza, Storenvy), also did NOT pull inventory from the stores after sales or ending. This was the whole reason for having this program. Did not make it worth it for me.

One of the best in eCommerce

Feb 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is one of the most well know and established eCommerce softwares/platforms which results in a large potential audience base higher sales and seller security.

Cons: With a more established platform also comes some negatives, in this case the main cons being the ever rising cost and the less personal customer support.

Used Shopify to build a company swag store

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We built an internal company swag store with Shopify to reward our employees in a fun and positive way. In this sense, the platform has been extremely customizable - allowing us to add any product that we want, distribute "swag dollars" and gift certificates. We can also accept cash payment from employees for items they want. We got this idea from another company we saw using Shopify in the same way, and it saved us time rather than building it from scratch. There are a lot of fancy features and beautiful storefront templates you can choose from. We intentionally kept ours simple as this was an internal use case.

Cons: This product isn't designed for our use case, so it can be hard to structure what we want (almost giving employees an "account" of sorts that they can draw on for their swag, having dollars automatically load and notify them at their anniversary - essentially a lot we could do to automate the rewards process). The cost to implement this solution for a product that didn't truly match our use case resulted in less value for us.

Capterra-loader

The out of the box solution that will rort you at every corner

Jan 31, 2018
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Its easy, anyone can make a semi-decent store with little effort, the support and plugins rock and its a great way to break in without any skills

Cons: Good luck getting any custom code in, any niche conditions that your product requires like shipping restrictions. They offer a lot of these solutions for a simple monthly fee but it will eat any profit instantly.

Overall: There are loads of benefits, just not many if you want to keep your money in your pocket and not pay a monthly fee

One of the leaders in its field - Shopify is right up there with the best of them.

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Relatively easy to use.

Lots and lots of stunning templates to get you started.

Very good support.

A solid platform for little startup stores with a few products to massive stores with hundreds of products.

Cons: Shopify is only second to WooCommerce in my opinion so, for this reason, I would say the monthly pricing can be a bit much.

Capterra-loader

Great for Most People, But Could Use More Work to be World-Class

Jan 25, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ability to take orders on iPad or phone at conventions and other physical brick-and-mortar locations. Of course, being able to tie into our online store directly is a great plus, as well.

Cons: No "offline" orders, so it always requires some sort of Internet connection, so you need to either be near a wifi hotspot, or have a cellular connection. And, of course, if your connection has drops and other issues, orders may not sync correctly with your Shopify store.

Also, GUI could use some work in terms of flow and process.

Additionally, the ability to use the phone or iPad camera as barcode scanner would be of great benefit, instead of having to purchase another peripheral to worry about.

Great E-Commerce system

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Shopify allows you the ability to plugin to several different programs and have sales attribute to Adwords and other necessary platforms

Cons: There's only a few options for shipping, which sometimes presents an issue but it's not any kind of deal-breaker. Not much else to dislike, the platform is quick and easy to use!

quick and easy ecommerce

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify was easier to set up and initially cheaper than other options. It had an easy step by step guide to publishing your first product and getting the store up. If you follow through the start up and only need to sell items with minor variants this works.

Cons: You can't customize as much as you may want to. I found building your own shopping cart on a separate program, although harder and requires some knowledge, your flexibility with product options or variables is expanded. Shopify only allowed a few variants for products.

Shopify is amazing, im glad I found this!

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple and affordable online platform that allows me to set up and run my business with ease. Im truly happy with the customer tips and tools..they truly want to you win.

Pros ' Cons of Shopify

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The backend is easy to read, nothing is crowded together. Nice size font.

Pros: Ease of use, back end is easy to read, many templates to choose from to create your website. There is also a Theme Store to choose different themes to dress up your website. Over a 1000 plug ins to add to the website - shipping, marketing, sales tax etc. The customer support is 24/7.

Cons: Shoipify charges a transaction fee per sale unless you use Shopify Payments for the transactions. This is in addition to the monthly fee. Some of the apps have a monthly fee such as the sales tax app which will add up if you use several of the apps in your website. Shopify has their own coding language, they do not use HTML ' CSS if you want to make customizations.

Poor customer service

Jan 18, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Easier to use than others, like wix. They offered better free photo options and the free templates as well

Cons: It took me a while to set up my website, almost 5 wks including the 2 wk free trial. I called and asked about being charged the full even though I wasn¿t using the actual website yet, so I wanted some kind of reimbursement. They said I could go on the dormant plan but it would only be prorated. Why was I never shown the dormant plan when I signed up, how would I know to use that!? They would not refund me anything. A 2 week free trial is pretty sad, and not enough time for the average person to make a website, and I think they know and take advantage of that. Pretty sad.

Capterra-loader

Great service but you need to be careful

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Easy to use and hassle free. Analytics is super helpful.
2. There are some learning curves but it is easy to get accustomed.
Shopify constantly add up new features like social network integrations, new sales channels, added security and so on.
3. A lot of Apps to try although it is the double-edged sword. It is easy to determine which app you will pick based on a lot of reviews compared to different platforms.
4. Their default payment system - Stripe is very easy to set up. PayPal and Amazon Payment integrations are also very easy to set up.
5. Facebook, Pinterest and Instagram shopping integration is awesome. It is really helpful either send more customers to your website or real sales on those platforms.
6. Amazon and eBay integrations are not that great but worth to try.

Cons: Apps, Apps, Apps. If you want to add up some features that means you have to pay the extra money and also you might need to sacrifice your site's speed because of the added codes from Apps. Not every App but some Apps will definitely drag your site's speed. Uninstalling Apps are easy but there might be some residues from uninstalled Apps. That is annoying sometimes.

Overall: We saved a lot of time and money to build our own website. Most importantly we can be assured by the stable service.

Best E-commerce platform

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Shopify changed my life completely not only giving decent profits as well as improved my communication skills among suppliers, vendors.Their themes, specifically-made shopping website templates give us fewer headaches and opportunities to start away our business.

Cons: At the beginning of my business career, I hardly willing to pay for their basic plan payment as it looked like too much.But then, my sales went up and I am more than happy to change my plan to pay more.

Best value for Money!!

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that Shopify makes it easy for so many entrepreneurs and creator to monetize their work. Is easy to use, compatible with so many software and suitable for all kinds of budgets.

Cons: I would love to have a trial version or several so creators and consultants can present the real look a and feel of a proposal. Or even for personal use. Myself I would like to see a trial shop and how it works. A pay per buy could be great.

Overall: Monetizing my work.

in my opinion the best shopping cart

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it has been the most complete and easiest to use shopping cart I have ever tried, its native integration with convertkit makes it a stronger tool, its thousands of plugins help to improve the system, some of which are free of charge.

Cons: I had to stop using it because there was a confusion on the part of their team with my commercial line and they thought to increase the commissions and that did not suit me anymore.

AMAZING, AWESOME

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely LOVE Shopify! This is what I run my website through and when I first started I had NO clue as to start a website yet alone run one.. This software is super easy to use for beginners. It keeps track of my inventory for me, abandoned carts, etc. It also has a ton of apps you can download or purchase too if you want to- and customer service is always amazing and any questions you have to start it you can always find.

Does exactly what you need it to do

Jan 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The dashboard allows you to easily access all of the features and add ons that you will ever need to use.

Cons: It seems to have some limitations compared to other more expensive software options, but all in all it is probably worth the trades offs.

Shopify has changed my life and my business

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is very intuitive and easy to use. I was able to update our website and get things going in no time. The customer service is incredible. Someone is always available to answer all my questions. Every time I've had a question, I've been able to get it worked out by the support staff. They provide so many tools and I feel like they truly want to see me succeed. I'm definitely a huge fan.

Cons: There are a number of amazing apps out there but they all cost money. The more functionality I want to add to my site, the more it's going to cost. That's the only thing that's a little frustrating.

Amazing Features

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used to build eCom sites for a living. I am now happy that I got out when I did because these guys would put me out of business. First the price is perfect. Second, the amount of time it took to setup was days and that was more of us getting our content together. Finally, the integration with our inventory system really helped.

Cons: Playing around with the skins/styles, is difficult. Its like a javascript but not really. Takes some getting used to.

Great Ecommerce Site.

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Shopify is an extremely powerful e-commerce platform. It has thousands of additional apps and themes to customizes your store just how you want it.

Cons: The platform itself does not function all that great out of the box. You have to spend more money to get a professional look and function. They make you get the high paid plan to get calculated shipping rates.

Perfect platform for our business

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The site is very easy to use. For someone who has had no prior experience building a website Shopify made the process painless and very comprehensive.

Cons: The services are a bit high for the cost. I would like to see a less expensive subscription offer for smaller businesses.

Shopify is great!

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The reports are great, the new "live" feature is really cool, and overall it's very user-friendly software. The analytics page is beneficial! Would recommend to any business that needs an e-commerce site!

Cons: Sometimes orders become unlinked and it seems difficult on how to fix where I have to reach out to customer support. The refunding part is also a little confusing but easier to figure it out!

Simple eCommerce platform

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: - Simple to setup
- Can be setup within hours
- Looks great with some of the templates
- User friendly platform

Cons: - Some themes from Shopify might be too expensive, should go for any alternative marketplace
- Some of the addons costs extra

Great Solutions for Online Payments

Jan 10, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Shopify is very easy to use and we can easily take payments for our golf tournament online instead of having to make a custom shopping cart.

Cons: When you purchase products, it takes you to shopify vs keeping the payment within your site. This has caused some questions from people purchasing our sponsorship opportunities.

The Best E-Commerce Platform on the PLANET.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is the greatest E-Comm platform around and here's why. You can build a 1000+ product online store in under 5 hours (assuming you have your inventory database completed). You can import a theme from Shopify and give your store a beautiful, mobile optimized design, import your products, and launch your store so fast it will make your head spin. Shopify Payments is really easy to set up and really eliminates the whole "merchant service" middle-man piece that used to be an annoying step in building an online store. You also have full access to liquid html and CSS that can be easily customized, especially if you are a well-versed coder, and make your site as custom as you'd like...just stay within the general guidelines otherwise it may not optimize as you'd like.

Cons: The monthly fees are a little high especially in the higher tier membership options, but it is a very good software and definitely deserves the entry level fees they charge. Other than that I have no complaints.

Overall: Love Shopify. Over 10 different online stores with Shopify currently running and I love every second of it! Great software!!

Capterra-loader

Best platform for Startups/Begineers!!

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I'm using this platform since 2 years now. This is very ease for begineer and you can rely on this every time.

too good templates and too many supporting applications, which we can use for integration and developed your site in quick time frame.

easy setup, importing items in your product list is very easy which can be done by CSV file.

Regular updates for patches and many free software as well for explore.

Overall best solution compare to wordpress.

Cons: Bit expensive for start up but has everything in place
Monthly minimum plan is for 20$ which you have to pay for basic plan
You cannot host your backend to other servers as AWS or any if you want - it is fixed and it is with shopify only.

there are lot on dependency in many things which you have to accept and pay for them

Overall: There are lot of benefits which we have got due to shopify. We were used to manage our site via .net framework and there were lot of mess. when we shifted to shopify then it is very easy to manage backend as well as front end . too good solution.

Great tool for online business

Jan 09, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This tool is great for online sales and helps you get things shipped and orders tracked. You can also make pretty good websites through shopify that lower your expenses.

Cons: The ecosystem is at times a little utilitarian and dosen't have all the "bells & whistles" that one might hope to get.

Shopify has great features but can be complicated.

Jan 09, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like most of the features this software offers. I just opened my second online store using Shopify and am looking forward to a successful future with this company.

Cons: It is not easy to use. It requires a lot of searching to find "how to" answers. There is a lot of back and forth between pages to make a single update.

Overall: It has some great features and fresh ideas. My website looks gorgeous.

Shopify makes online sales a snap

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use and set up from the get go. It guides you the whole way and plus the website doesn¿t look like it¿s cheap. It looks professional.

Cons: I¿d like to have more apps to be able to use with Shopify. Other than that, no complaints. Need more dropshipping companies to join.

I work with Shopify on our Data Analytics team for a new product line.

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of exporting raw data for analysis. We do not have it integrated with our systems yet, but am able to easily export all data and do analysis.

Shopify - YES!

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is an extremely intuitive and user-friendly platform for anyone wanting to start an eCommerce business. With the dozens of integrations, extremely fast and friendly support team and the fully customizable sites they offer, this platform is amazing. I really enjoy working on my account and on others because it is so easy to use and change.

Cons: There is a monthly fee and unfortunately, the free trial is rather short for those trying out the platform at first.

Best Ecommerce Software

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify has a great service offering for merchants regardless of size/volume. The admin makes it very easy to manage stores ranging from $100/m to $100M/m in revenue.

Cons: It is a hosted platform and 'apps' can be cumbersome and expensive as you scale. Depending on apps to give you core features can be frustrating as your business has a single fault point.

Shopify makes you manage and create your own store easily

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Shopify lets you sell via your Facebook page
-Allows you to use Shopify in a physical location to sell goods / manage inventory
-Gives you access to Shopify's Buy Button, which allows you to sell goods on an existing website or blog.
-Top notch security measures keeping my transactions secured
-Brilliant customer support team
-Keeps a track of my inventory in a much effecient way
-Get detailed analysis and reports on my sales and forecasts
-Easy to use and understand software
-Interface is well designed making me addicted to the software
-Integration with Paypal
-Value for money is great as the cheapest package starts from $9/month

Cons: -A lot of Unnecessary deductions by Shopify like Credit Card rate of 1.6-2.2% for every transaction via credit card
-Shopify payments not available in many countries
-Only 10 themes available with the free plan
-Software crashes sometimes when I try to export data

Overall: I have benefited a lo from Shopify. Shopify has surely helped me in running my online business. I haven¿t earned much yet through this platform because I feel I¿m still new to this online realm. I have more online presence with an increasing customer base. I can sell my products easily without any hassle. The return I am getting from just a small investment in this portal, this is just astonishing. As everything is online, I don't have to give this business a lot of attention as I know it still keeps on running without my intervention. The analysis feature helps a lot in marketing my product to the right market further bringing in more income for me. My inventory is well managed, payments are received securely and also my customers are growing. Clearly this is quite beneficial for the expansion of my business

Amazing at first, but ultimately dissatisfied

Dec 28, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Shopify was great for approximately 3 years. Tons of themes, plugins and integrations available. Shopify has done a great job packaging the tools needed to run an ecommerce website into a single, fluid interface.

Cons: Disabled Shopify Payments account after being a customer for 3+ years. This forced me to use an alternate payment gateway and Shopify would not waive the 2% alternate gateway surcharge.

Great platform overall!

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: SHopify is very easy to use, user friendly and has beautiful UI. Great customer support - very helpful and nice.

Cons: I don't like the fact that we have to add so many addons and at the end it becomes expensive. Its not just the base amount.

Great program!

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use shopify daily for my clothing webstore! It's very easy to use, and it helps me stay organized. Their helpdesk is amazing and prompt for any random questions you have about the software! I use this every day, and I haven't found any issues that I haven't been able to overcome with a quick chat or viewing the knowledge base

Love this software!

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Accessibility is everything with an online business. I can access this on my phone, tablet, or computer at anytime and simultaneously. Inventory tracking is also perfect! Website design is easy and affordable.

Cons: I wish the discounts were easier to manage with the POS and online store. I also wish the gift cards were easier too,

Overall: It seamlessly runs my business. I could not be happier!

Probably the most user-friendly e-commerce store creator but sadly at a cost of large payment provisions

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Very user-friendly, you can create your store if you haven't done it, yet - Easy products' adding - Visually attractive layouts - A lot of add-ons available

Cons: - High provisions for payments when using external payment systems. - Shopify payments only in selected regions

Shopify is very user friendly and easy to navigate.

Dec 20, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It allows you to make changes easily to cater towards customers/consumers needs. It is also extremely easy to run reports and export data.

Cons: It would be great if it allowed you to view all notes under customers at once. Possibly enable a new section on the site that allows you to sort by comments.

Easiest DIY eCommerce Platform

Dec 20, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Shopify allows any store to become an ecommerce platform. We were able to begin selling our products online within a week a of creating our website!

Cons: The .liquid files can be a huge pain to make changes to if you have never used them before. The restriction to necessary files can be frustrating unless you plan on paying a large amount of money for a different plan.

The single best service I've used and the best value for money of a service.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can literally setup an online store within 15 minutes. If there is a feature I need that Shopify doesn't already have I can take advantage of the thousands of 3rd party apps and integrations in their market place. And the price?

Cons: Some of the help articles are out of date and its often difficult to find answers to questions in the community.

Overall: I run a multi-million dollar business with complete peace of mind that my storefront is working, looks professional and is secure.

Request for more features

Dec 15, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The availability of Apps that are available to integrate with. Basic photo editor is nice. Bulk editing is helpful.

Cons: It would be nice to be able to account for damaged items, giveaways etc. (like multiple locations). It would also be helpful to be able to add "cost prices" & NAFTA approved (Made in China) etc. ** Allow optional columns to sort by in Products area. Primarily Product Sku's column and date added would be Very helpful. Alphabetical is not always best

The Hands Down MUST HAVE SOLUTION for E-Commerce Business Owners!

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy of Use - Great UX // UI - Awesome reporting // analytics features - Great open API that allows for 3rd party apps & integrations

Cons: One thing that I wish Shopify did more was allow for more customization of stores w/o having to purchase new themes that are serviced // created by 3rd parties. Ideally, love to see them come out w/ a Drag n' Drop builder themselves.

Love the simplicity

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like shopify because i can just start to sell stuff from my computer on the internet without having some programmer with me.

Cons: the work put in on my side even though I love not having a programmer it makes me work more so that is a the worst part.

Capterra-loader

Shopify is the premier shopping cart SaaS

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Many basic features are built in. The interface is easy peasy to figure out. Plenty of customization available. The wealth of knowledge and experience in the online community around the shopify platform makes it easy to figure out any troubleshooting issues. Integrates with virtually everything. Features are constantly being added to improve the store functionality in the backend.

Cons: Apps are needed for more advanced features. You are at the mercy of having a high monthly subscription rate if you use multiple apps for additional store functionality.

Overall: It's the main selling tool for our business.

I use Shopify to fulfill online orders for my company

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the way Shopify can be customized to your company's needs. Everything is laid out and easy to understand. It makes fulfilling orders quick and easy to understand, print labels and make notes and changes.

Cons: I would like more features on how to edit inventory and export inventory and sales reports - but I believe these can be customized as well!

Very satisfied with the product and the customer service.

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The package is fairly robust and once you learn it, it is easy to make changes to my web-site and add, change or delete products. There are many extra apps that can be purchased to extend the functionality of the Shopify software.

Cons: Shopify relies heavily on outside software companies for apps that work with the Shopify software. I feel that some of the apps should have been included in the Shopify software itself instead of haveing to purchase apps from outside sources.

Overall: I was able to get my web-site up quickly and inexpensively.

Great service for E-commerce

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Shopify is the biggest software in market. I provides excellent features and tools to grow your e-commerce company. We are being used it in our department. And am one of the administrator of Shopify in our company. I loved it, it's completely useful and trustworthy.

Cons: There is no any big problems, excepts sometimes scrolling and file uploading tools. They have great customer service, so whenever you will stuck they will help you immediately.

I use this software for my small side business (design).

Dec 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the ease of use of this software. It was extremely easy to learn the ins and outs of the program.

Cons: This is an extremely small side business. Sometimes I believe that for the small number of orders I have, the price I pay each month doesn't make sense to keep paying.

Shopify is by far the best shopping cart I've every used, and the POS is no exception.

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: VALUE. Shopify allowed us to have a free developer account to test and work through our hesitations before paying a penny for the cart. The POS system comes with the cart for free, it works flawlessly on any apple device, I haven't tried the android offering, but I'm sure it's great as well. The account comes with multiple logins for managing employees with specified permissions for keeping eyes and fingers out of places they shouldn't be. And to top it all off it has a fantastic API connection that allows us to connect it to our Fishbowl Inventory Management system, which brings in the orders from both cart and POS and sorts the inventory out, handles the shipping with shipstation, posts back tracking and fulfills the orders in shopify and all the while capturing all the financial data in QB. I could seriously fire multiple employees for all the time and work this automation is doing for me.

Cons: If I had to complain it would be that there are some things you can't customize that you might be able to with one of the self hosted carts such as magento, woocommerce, or even magento 2.

Overall: It's constantly saving us money. With Shopify POS we don't have to spend anything extra for the POS support that connects into our existing shopping cart.

We use Shopify POS quick sales the most.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love being able to create a quick sale when we are at events. It is convenient for purchases that are not available on our website.

Cons: We cannot change the tax settings. The tax doesn't adjust to the state it is shipped. I really have no other complaints it is super convenient.

Not for the most basic entrepreneur

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it works very seamlessly with the available third party apps and software. There are many third party companies that have apps with Shopify. Makes Ecommerce pretty easy.

Cons: Designing and editing your own site with custom layouts is difficult if you don't know how to code. They offer templates but the templates can only be changed by modifying the code. I've used other ecommerce platforms who feature "drag and drop" site building which is VERY nice for someone who wants to personalize their site without having to pay a developer every time you need a change made to your layout.

Overall: It was a very nice software for the most part. I was just looking for something easily customizable in every way.

Capterra-loader

Extra Fast & Secure

Nov 28, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Studies have shown that the longer it takes for your site/shopping cart to load, the more likely the customer is going to leave your site and shop somewhere else. Shopify speeds through the checkout process while maintaining all the PCI compliance needed. It's also chock full of apps to boost it's performance!

Cons: The entire site requires an adjustment period to learn how to navigate around it. Reports and tasks aren't where you would expect to see them and the terminology they use can be a bit misleading.

Basic / Easy to use

Nov 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: This platform is great for new users to ecommerce and provides templates that are easy to implement.

Cons: Didn't provide customization to the extent that I needed for my business idea. I hate to user a different platform.

Great for my small business!

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love Shopify! With my small business it has been making it easy for me to track my inventory and keep close contact with my customers. The functions and applications makes it so easy- what is even easier is the mobile app. Super convenient and I can take my business anywhere! I rarely need to ask for their support, but when I had a question for something I thought wasn't possible their customer service is on point! Always willing to go the extra mile to further leave a great impression. Superb job Shopify!

Overall: I owe Shopify my whole business! They helped my small business grow!

Great ecommerce product for a small online site

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The absolute best thing about Shopify is the ability to customize to your specific needs no matter how big or small your ecommerce site it. This can be aesthetically or technical. It is incredibly helpful to have so many features available to use, and the only guides and tutorials (and user forums) make it easy enough for even a small shop to get up and running quickly. I would recommend Shopify to any one looking for a website to sell anything online.

Cons: At times customer support can be lacking, but the lack of customer support is made up for with the user forums and online guides and help.

Really Surprised

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the simplicity of the dashboard. Very intuitive and comparable to BigCommerce. I am amazed at the ability to quickly pull inventory into the site from suppliers!

Great for the novice, tough if you actually want to code

Nov 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am a complete novice in web design, so I love it. The proliferation of plugins to support every new feature I want is great. Plus it's a great value

Cons: When we brought on someone in CS, they hated Shopify for a while. It's a bit of a learning curve to figure out how to code effectively within such a unique environment

Very well done e-commerce platform that should be considered

Nov 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: If you have an existing product that you sell and are not tech savvy then Shopify is the perfect platform to create an extra sales channel quickly.

Pros: It is pretty intuitive and easy to use. Lots of customization available, valuable add-ons offered and a thriving community. Can set up a working online store in a few hours if you already have an existing product. All the stress of developing an online store or paying someone else to create a website for you goes away.

Cons: Add-ons cost extra and if you aren't careful can eat away quickly into your profit margin. There are better alternatives if you know how to create your own website.

One of the best platforms to create an online store

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Some Saas solutions that offer services similar to those of Shopify are also easy to use, but many of them are quite bad in terms of functionalities, design possibilities and available templates. In Shopify we have a marketplace with a variety of templates, both free and paid, all with a very careful design and highly customizable. All this you will be able to do without writing a line of code, so you should not worry about this issue.

If your project is not too complex you will be able to have your online store set up and running in a few hours, something that is much more complex in other platforms.

Cons: In case you need to have your store in several languages, the options offered by shopify are complex and some of them are not very operative. It would be nice if they worked on some functionality to make this much easier.

Overall: It has a fast learning curve. You can have an online store running in a few hours with a professional design. You do not need hosting as it is included. Good customer service constant integration of new features and improvements.

Shopify is hands-down the best ready-to-go eCommerce platform

Nov 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's really easy to integrate different applications and tune-up your store. Thing is, some of the applications are very cheap and very easy to implement because they're made for the platform- That's the real beauty of Shopify for me. Custom platforms are the best way to go when only you're ready for the investment they require, and I, having over 6 years of experience with website management, would definitely not recommend that venture especially if you're a starter. You cut very key costs and just pay subscription- a whole building of Shopify company-hired developers work to make the platform better. Shopify is just easy, and it is very scalable which makes it a great choice for a store that sells a lot of different products. If you're selling 1-5 products, I would recommend a funnel.

Cons: More features to the below-enterprise plan are needed. Checkout code and Cart code easy accesses and customization. Shopify Platform-Integrated Emails Panel is an essential change, must be added. It should also be able to synchronize with email marketing software such as Klaviyo, Conversio and others such as Mailchimp. -Email marketing is on a HUGE rise according to Salesforce 2017 report -Follow the trend ;) The only feature between the second and third plans is abandoned carts and it's nowhere as good as what email marketing apps provide, and, having in mind the bigger investment- I bet most of the stores on this plan don't use the Shopify-integrated one.

Earn extra income

Nov 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I think Shopify is the best option to run your own online store. In today¿s world when almost everything is done over the internet, having your store virtually is also on the rise. The best thing about Shopify, in my opinion, is the option to use this software as a Point of Sale (POS) and let the customers know from where to buy the products online. Whether being on Facebook, Tumblr or Pinterest. Shopify is completely secure for processing cards. The customer support is brilliant and the website is extremely user friendly.

Cons: The only problem of using Shopify is the cost involved. In my opinion, the pricing is a bit high but if someone works hard on this platform, these costs will surely recover in no time. Also, there is a problem of closing your account/store. When we shut down our store, the only information we can get about our product will be in the form of a report, hence losing everything else. Along with this, even though the website is extremely user friendly, the initial set up takes a lot of time and dedication.

Great Ecommerce

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify has so many options for you to create the best website possible. Most things you can think of, there is already an app available to help you fulfill all of your ideas for creating the best possible online store.

Cons: Shopify doesn't really directly integrate with most POS systems, but this is really more the fault of the POS rather than Shopify. It's pricey, but it's worth the money.

Phenomenal device

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It has made my job easier when it comes to processing the payments.

Pros: It is really convenient to use and travel with. It has made my task a little more at ease and can trust that my employees are capable of doing it.

Cons: That it isn¿t always connecting. I would like something that is connecting continuously throughout my transactions.

Capterra-loader

Shopify has always exceeded my expectations - it makes running a business on your own a pleasure.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use, even for the biggest technophobe, and the customer service is super helpful when things don't seem straightforward. The SEO optimization for any Shopify store is the best I've seen for any e-commerce platform and your store is easy to find for customers. The store themes are also beautiful and professional, which creates the best first impression for my products. It has secure payments, easy checkout, and everything is customizable. It's like everything is taken care of for you, so you can focus on enjoying your business!

Cons: The only thing I don't like about Shopify is calling for support outside of regular business hours - the waits are long, and the tech gurus don't seem to be as familiar with the software, or as able to get to the heart of your question, as those you get during the day

Overall: Increased exposure for my online business selling sustainable yogawear and yoga tools. Expansion of my inventory and greater opportunities to develop my business.

Outstanding customer support; easy to use!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify makes setting up an online store as easy as it can possibly get, while still allowing for more advanced users to customize as much as they want. Also, they offer some of the best customer care I've ever experienced at no additional charge - highly recommend!

Cons: The only con I've identified with Shopify is the delivery system for discount codes, however, I believe a fix for this has recently rolled out, but haven't had a chance to work with it yet.

Very good POS service for small clothing buisness

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software integrates very well with ship station, and allows us a snapshot of sales of many different sales tools. The ability to add a great deal of Aps allows for a unique experience for our sales team, and our customers. It's also fairly easy to use

Cons: If there is an issue, it can be a long time for customer service to get back to you. The system at times goes through updates, which can really mess up how the entire site works.

Overall: Helps with sales and POS

I use Shopify weekly at a local retail shop.

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use - all we needed was an iPad, the app, and our Shopify hardware for swiping the credit cards. It tracks all the sales in one spot, which makes things easy when it comes to returns, month-end reports, etc.

Cons: The credit card swiper usually takes two times of inserting the card to process the payment. Then once the transaction runs, it doesn't ask for options of how the customer would like the receipt, it simply prints. I'm guessing this is a setting we could change, but it's something I noticed.

Overall: The biggest benefit to Shopify is that it makes it easy to open a small business. There's no huge implementation or set up required. It's very user-friendly and intuitive. :)

Shopify Review

Nov 07, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that i can do so many things from one platform -- it combines POS data with online sales data to make reporting easier

Cons: I dislike the limits on reporting -- you can't segment customers by gender which would have been super useful for our brand

Overall: ease of use, reporting, cross functional features

LOVE Shopify!

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Easy to use
2. Beautiful interface on web
3. Helpful tips on the dashboard
4. Nice and pretty app

Cons: The fact that I have to pay extra for apps is a little annoying. Shopify itself is not expensive. But, it starts to add up.

Capterra-loader

Love Shopify- especially the Wordpress integration

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Wordpress integration with their lowest level. It works great for our small product offerings.

Cons: Some things aren't doable without expensive addons/plugins, and they are a little confusing to implement once you decide to.

Super Fast, Great Looking and Stable Ecommerce

Oct 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - A Shopify website can look clean & beautiful right out of the gate. - There are thousands of add ons that make Shopify able to fit almost any ecommerce situation - You can work with a new theme, while you're existing theme stays in place, instead of working with a duplicate or "staging" environment - Customer support is amazing. Gurus are responsive and savvy, and can be accessed by chat, phone or email (unlike other companies that rely primarily on community support forums)

Cons: - It's not easy to set up, surprisingly. There are so many features and add ons that it makes the process incredibly complicated. And, things aren't where I'd expect them to be (settings, preferences, etc) - Themes and add ons can make the price of Shopify deceptively expensive. Once a website is generating profit this might be a good thing, but considering how long it can take to get a site fully functional, it can be quite a large start up cost. - You need to feel comfortable editing code, or hiring a designer to make changes to the design - If you want to switch to a new (or more modern theme) you'll need to start all of your design again. Not just design, but product layouts, page layouts. Everything starts over from scratch again. - Support times are often very long

Great software for businesses

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is easy to use and very easy to learn how to use as well. We use Shopify daily at work and would not change a thing. All of the new employees adapt to Shopify really easy and quick. Also their customer service is great.

Cons: The only thing I have to say for the cons is that the Bulk editing items could be made easier. It is nice to have it but sometimes it could be troublesome.

Great ecommerce platform for beginners

Oct 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was really easy to set up. We purchased a template, which our team customized to suit our needs, and then we are able to easily make changes as needed without issues. Customer support is usually very helpful and responsive to messages, and the support community is great for getting questions answered. Overall we are very happy.

Cons: There was an issue with setting up our Facebook shop. Customer support seemed a little dismissive whenever I first brought up the issue that the shop was not published, as they said it takes up to a week for approval. That's too long to wait, in my opinion, for a shop to be live, especially when we're already paying for it. It turns out that there was a bug preventing our shop from being published, which was easily fixed, but it would've been nice if they had looked into it right away instead of dismissing the problem.

Capterra-loader

Great website platform!

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to make updates and add products. I used to have to pay my web designer to do this and it took a long time and was expensive. Now I update it in just minutes! Very reasonable price too!

Cons: I wish it were easier to import my invoices into QuickBooks. There is an app that will do it but you can only import them as paid. My customers are have Net 30 terms so I don't want the invoice to show up as paid when I haven't yet received my money.

I used shopify for both my own personal work and as an employee. Their customer support is unmatched

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the customer support and the ease of integration of so many payments and features. My favorite was being able to set up tax payment and international shipping with the click of a button!

Cons: I think it is the lack of customization in terms of themes. Some other ecommerce sites are "prettier" if that's possible. I wish they gave more options that way without having to pay a third party for a theme.

Overall: It is an easy route for beginner shop owners but also allows the room for growth and scalability as a company grows and develops.

Very good content.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is much helpful content with an excellent variety of information. It is also easy to comprehend and implement.

Overall: Lots of knowledge, needed reminders and great ideas!

I was up and running within a week - with no experience

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support team is just fantastic. Their chat support will always go above and beyond to help us out.

Cons: Some of the apps that are necessary to get what you want accomplished have recurring fees that I have a hard time justifying.

I enjoy using Shopify! I help manage a boutique using Shopify. For the most part, it's great to use!

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about Shopify is the layout. It's easy to navigate and usually quick. I also love it's many extra features, such as Kit! Kit's useful to us, as we don't always have time to manage the many social media accounts.

Cons: What I like least about the software is its limited amount of variations. We sometimes have multiple colors, sizes, vinyl color, personal quote, etc. that we can't always use.

Overall: A wonderful online shop!

Good Overall

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Good product overall with solid e commerce features and customer service. Do your due diligence on your business type and ask several people if they support your SIC code so that you avoid being dropped as a merchant.

Pros: Good costumer service Different options for monthly subscription helps keep costs low Integration with Authorize.net

Cons: Higher pricing for working with your own processor vs. shopify payments Strict rules for processing businesses i.e. they do will not allow shopify payments to work with vape shops, which will lead to services being dropped if you do not switch to a higher priced outside processor.

Capterra-loader

Quick software with nice looking UI. Easy to navigate and works well with integrated hardware

Oct 04, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Keeps track of all products online. Easy to make changes on the fly or take multiple types of payments.

Cons: Does not know to merge clients (always multiples or cannot find them), does not allow to look up client info from the orders page on the app

Best e-commerce platform for earning extra money

Oct 04, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: - An easy way to earn extra money with little investment - Having a virtual store is important as consumers are shifting towards e-commerce - You can use this software as a Point of Sale (POS) and let the customers know from where to buy the products online (Facebook, Pinterest or Tumblr) - This software is also secure so online payments can be made easily without worrying - Just add your products on your Shopify virtual store and the software then manages your store itself - Best for small scale and home based companies/businesses (highly recommended) - Add your products, give discounts, get an analysis for your product sales and compare your success accordingly - As everything is online, you don't have to give your store a lot of attention as Shopify still keeps on running without any intervention

Cons: - This application is not for large companies as they can manage their own website better - Shopify isn't easy to operate and setting up costs a lot of time - Difficult to get used to but easy as soon as you start using Shopify regularly - Not many themes to choose from when signing up for free so store may look dull and quite common among other free users

It is a good software- would recommend to try it out

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Good UI but some of the simple options available with other ecommerce products are unavailable or cost extra. For example, if you want to calculate shipping for each item (as opposed to a flat shipping charge) you have to pay extra monthly. Also, you cannot adjust image sizes. If you want a different size image for the category page and the product page, you have to upload 2 images.

Cons: This may be a good platform to start your online experience with, despite the high fees.However, I've run into an unexpected hurdle that I can not seem to resolve. I have had a chargeback (stolen credit card) from an order. It was settled, I had to pay out of my pocket. After I covered the chargeback willingly to keep my store operating, they froze my orders and would not let my money out of my account. They have started a fraud investigation on me, and requested my re-seller agreements and shipping and tracking information for my latest orders, which I produced promptly. This is not the frustrating part. I understand the importance of security and fraud prevention and would assist in any way I can to resolve the issue. It has now been two weeks since I submitted all the required information for review, and I have not heard anything back. No, we've received it and it's in review no we need more information. NOTHING. I have been calling back and they would not let me talk to the person who requested the information from me, because he is either out of the office, or we are unable to transfer your call directly to him. I have sent many emails directly to the investigator, starting off with nice and progressively more frustrated, but still professional and non-offensive.

Useable and professional looking platform with great web functionality

Oct 03, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very easy to list products on Shopify and it has great data capture options making in store and online sales so much easier. The overview and insights are extremely well set out making stock forecasts less of a strain.

Cons: The web design section is complicated and takes a fair bit of adjusting. This can be costly if outsourced. Once you have the hang of it though a nice looking website is achievable with great built in apps to makes sales easier.

Overall: It was very useful for a small retailer as it gave you all the necessary tools to keep everything in check.

Shopify is great!

Sep 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and live help. Always able to figure out any issues from coding to tax advice. It is a game changer.

Cons: Sometimes the hold time is over two hours for help, but they do know the answers. There aren't many cons.

Shopify is an excellent tool, versitile and creative.

Sep 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We moved our system from Magento, shopify is simpler and its third party app structure is an excellent innovation.

Cons: Can be a bit tricky if there isnt an out of the box solution to a functionality problem, however there are many developer communities online and there is help available.

Overall: Much easier than our existing system, great online visibilty.

Love this shopping cart solution - easy to use

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Super user friendly. You can get a store set up within 1 week, from beginning to end. All the apps and plug ins are also really use to use

Cons: would like more control over the theme without having to learn how to write code. With templates only certain parts of the theme is editable.

Shopify Is EASY

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As you'd expect, Shopify helps you create an e-commerce site with ease. Using it out of the box, with a little knowledge on web design/development, you can begin accepting orders and using the various plugins to make your site work without problems.

Overall: Shopify really is a great option when considering how to build your next e-commerce site.

If you want to get creative you have to know what you're doing. But ultimately, the templates that are available make this Shopify great for starting an e-commerce site.

So far Shopify the best eCommerce platform I've ever used.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The support team. They're simply great and realiable. Every time we contact them, they always have a solution for us. Also, they are consistently improving the admin page. Which makes it more user friendly.

Cons: Coming from another eCommerce platform, i would say Shopify makes you spend more money. You would need to purchase apps, in order to have some features that you need.