Who Uses This Software?

For online retailers. Typically serving those with normally 1-10 employees.


Average Ratings

1564 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Shopify
  • www.shopify.com
  • Founded 2006
  • Canada

About Shopify

Shopify is the Internet's most elegant, simple & affordable online retail platform aimed at providing businesses with easy to use e-commerce solutions, taking the challenge out of setting up and managing an amazing website. Shopify's scalable and flexible full-featured platform enables any size business to efficiently launch and operate a website complete with blog, shopping cart, & page builder. It currently hosts more than 40,000 stores, including Gatorade, Amnesty International, & Wikipedia.


Shopify Features

  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management

Shopify Reviews Recently Reviewed!


Very easy to get started with advanced features for those who need it

Oct 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: For the price of the software, it is hard to complain about anything. It is super easy to set up and manage, tons of usability and plugins for advanced features, great customer service.

Pros: Shopify is very easy to get started with. It practically holds your hand with simple shops and the plugins make for a robust software that almost anyone can make use of. I use it primarily for selling eLearning courses. Shopify has plugins available for most LMS software. Simply connect the LMS to Shopify with a plugin, input the course identifier, with my LMS it is a string of numbers and letters that is unique to each course, then set the price and start selling. When you sell a course through Shopify, the purchaser automatically gets login information for the LMS and is automatically assigned the course they purchased. Shopify has a couple of options for setting up a shop. The first option, which is the easiest, is to create a storefront within Shopify that is like a website, just for your store. It is very easy to pick a theme and then just type in the information. The storefront through Shopify looks very professional and is worth it if you just need a simple storefront. The second option is the buy button, which I use for my companies website. This way, if you already have a website, you can just use Shopify to generate a code that will give you a button to place on your website. There are other options I rarely use such as generating a code for email which is similar to the buy button but I am sure it would be very useful for those wishing to email out their products. There are so many plugins to sell different ways that there would be too much to post in this review. The customer service is top-notch. They respond quickly and when I needed something, they worked with me until it was resolved. The last customer service need I had took a few tries to get everything going but they kept at it until it was fixed.

Cons: The only con I have is for a lot of the advanced usage, you will need plugins for anything beyond selling simple items, like I said before, this is a pro but it can be a con at the same time. Some of the plugins are simple and free but a lot have an extra cost to either purchase the plugin or a monthly fee to use the plugin. The creators of the plugins do need the pay, that is understandable, but most are out of small businesses', like my company's, budget.

Shopify is a Clean, Responsive E-commerce Solution

Apr 04, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If you want to stick to just basics and you need a clean, responsive E-commerce site, then Shopify is for you. No programming knowledge is required and there are many fine templates to choose from, and you can always find more. If you are interested in starting online, Shopify is a good choice because it offers a PCI compliant and secure shopping cart and payment gateway solution. Adding products to Shopify is surprisingly fast and easy but you are limited to 100 Variants. Shipping integration with USPS, UPS and Fedex is included and integrates with many popular software via Add ons. Things like email marketing, product feeds, and popups are easy to find and setup. And you can export your products to Google, and setup customer reviews with some other add ons. Having all these extra with add ons is both good and bad, and customers should be aware of the small downsides to Shopify.

Cons: Most things come included, however any extra customization requires some kind of add-on with monthly charge. Thankfully they have a good amount of add-ons to choose from, but most have fake reviews. Shopify much like other modern shopping carts is unable to store credit cards, out of the box. If your business needs to charge a customer for re-shipping, you have to create an invoice each time using an addon or creating a new order. Customer support is responsive but very general, but the basic Shopify will suit most small business owners. I am however not like most people, and like more customization. You cannot customize things too much other than what templates and add ons offer. Development on Shopify is highly difficult and goes above and beyond html / css however you can make some small changes like adding an image, or a link, a variable, or a tracking script with a look in their help center.

Overall: Helped a friend setup multiple online businesses.

Capterra loader

I have successfully built 5+ websites with Shopify

Jun 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: If you want to build an ecommerce website and you have little to no experience with web development, then Shopify is your place to go. Anybody can easily get something set up in less than a day and begin selling immediately. I have created multiple websites on Shopify for myself and it is a very user-friendly platform with a lot of basic functionality that you will need in your business. Shopify can automate many steps in the process of selling products, and it will also act as a central hub for all your customer and product information. If I wanted to set up a website from scratch or piecing together other applications, it would take a lot of time and proabably cost me a lot more than the monthly cost of Shopify.

Cons: Shopify is perfect for getting you going and it's great if you have a pretty standard and straightforward product line. If, however, you need to have some kind of a custom made function on your website, it's possible you can run into some hurdles. Shopify is in a tricky situation where they are trying to cater to those with little tech skills, but also needs to be able to work well with those that DO have the tech skills and want to customize things. One thing that is frustrating with Shopify is you're limited in certain ways when it comes to customizing website themes. You also are not allowed to upload your own theme. You must purchase the theme through Shopify. You are limited in your ability to customize the checkout page on your website.

It is a good software- would recommend to try it out

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Good UI but some of the simple options available with other ecommerce products are unavailable or cost extra. For example, if you want to calculate shipping for each item (as opposed to a flat shipping charge) you have to pay extra monthly. Also, you cannot adjust image sizes. If you want a different size image for the category page and the product page, you have to upload 2 images.

Cons: This may be a good platform to start your online experience with, despite the high fees.However, I've run into an unexpected hurdle that I can not seem to resolve. I have had a chargeback (stolen credit card) from an order. It was settled, I had to pay out of my pocket. After I covered the chargeback willingly to keep my store operating, they froze my orders and would not let my money out of my account. They have started a fraud investigation on me, and requested my re-seller agreements and shipping and tracking information for my latest orders, which I produced promptly. This is not the frustrating part. I understand the importance of security and fraud prevention and would assist in any way I can to resolve the issue. It has now been two weeks since I submitted all the required information for review, and I have not heard anything back. No, we've received it and it's in review no we need more information. NOTHING. I have been calling back and they would not let me talk to the person who requested the information from me, because he is either out of the office, or we are unable to transfer your call directly to him. I have sent many emails directly to the investigator, starting off with nice and progressively more frustrated, but still professional and non-offensive.

Best E-commerce platform in the market

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is the best platform for drop shipping and also for retailers who want to take their shop online.

Anyone with no previous experience with web designing can also easily set up a shop and start selling globally.

The dashboard is very user friendly and they also have tips and instructions displayed upfront to help you set up easily.

It also has a 14 day trial that allows you to set up things and check out if your products are working.

The customer service team is also quick to respond, I was not able to attach my card to one of my stores due to some issues with my bank and when I informed them that I was not able to take my shop online because of this and the trial period was about to come to an end and they extended the trial for me in just one request made via email.

Once your website is set up it also has additional applications to help you add inventory, up sell products, send automatic emails, track orders, basically all that you will ever need to run an online store is taken care off all under one platform.

I would rate it 10/10

Cons: Shopify has no cons to be honest.

Everything works fine from the day you set it up and you do not need to patch or upgrade anything ever.

The basic fee per month is also money well spent for all the amazing features.

Its all just upto you to market your products and get sales to keep ur shop running.

Overall: I have tried several similar platforms but Shopify is hands down the best E-commerce platform in the market. Definitely will recommend to all new entrepreneurs who are trying to learn drop shipping.

Great Online Store Builder for Beginners

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Really easy for beginners to build an online store; you can literally build a store in a matter of minutes

- Does not require any coding knowledge

- Excellent interface to work in

- Great built-in tools for working with social media networks

- Fantastic choice if you have a small inventory and are wanting to dip you toe into the e-commerce world cheaply

Cons: - Reporting is a bit lack luster for medium to larger businesses

- Inventory tracking is not good if you need more than just quantity on the shelf

- If you have a lot of products and skus it can become hard to manage products; their system is truly targeted to smaller merchants or business owners selling out of their garage

- Does not sync with Desktop accounting software

Overall: I will say the first time I used Shopify I was very impressed with how easy it was to work in. I got a call from a friend who runs a non-profit. He had his designer bail on him after saying he would start the project in Shopify. I took at look and after getting into the system it was clear the other designer had done nothing with my buddy's web site. I had never used their system before but the interfaces were very easy to work in and we had his full site created with all of his products (about 30+) listed online and selling by the end of the day. It was pretty sweet to get that knocked out for him and because of that experience I have been using and recommending Shopify to clients where the system fits their needs.

I definitely would not recommend it if you run retail stores with more the one location or if you need true inventory control, or accounting software syncing. Shopify is designed for the small retailer or business owner who is looking to get selling online for the first time. It works great and is very affordable for what it does. As you grow it may not be a fit anymore, but if you have sales coming in then you hopefully have the money to pay for switching to another system as well.

Shopify Perks & Shortcomings

Apr 12, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, Shopify is the clear leader in their industry. Do they have shortcomings? Sure. But compared to their competitors, the shortcomings are few and far between. After all, no system will ever be exactly perfect to your unique business unless you decide to build your own software which comes with the glitches and lack of functionality that building your own software entails.

Pros: AMAZING CUSTOMER SERVICE. Shopify is entirely unparalleled in this regard. Their live chat option is not only convenient but staffed by PEOPLE WHO ACTUALLY KNOW WHAT THEY ARE TALKING ABOUT! They are not an outside tech support and it is clear how well each of them is versed in the system and its capabilities. Another amazing feature about Shopify is the plethora of apps that are available in order to customize your system (many of which are free!). This means that if Shopify is lacking in any way in terms of your particular business needs, there is definitely an app for it.

Cons: 1. They dont allow for multiple warehouses/locations in their inventory system! 2. They dont allow for cost of goods (COGs) vs. Retail pricing in their system which means it is completely useless for any inventory management or accounting needs 3. Their inventory system doesn't have an "inventory taking" system built in which means it has to be done manually (NOT an option for anyone who has ever had to actually manage an inventory. which i assume is ALL of us) Overall, their shortcomings are ENTIRELY within the inventory department which is such an essential aspect of running a business and book keeping.

Capterra loader

Great service but you need to be careful

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Easy to use and hassle free. Analytics is super helpful.

2. There are some learning curves but it is easy to get accustomed.

Shopify constantly add up new features like social network integrations, new sales channels, added security and so on.

3. A lot of Apps to try although it is the double-edged sword. It is easy to determine which app you will pick based on a lot of reviews compared to different platforms.

4. Their default payment system - Stripe is very easy to set up. PayPal and Amazon Payment integrations are also very easy to set up.

5. Facebook, Pinterest and Instagram shopping integration is awesome. It is really helpful either send more customers to your website or real sales on those platforms.

6. Amazon and eBay integrations are not that great but worth to try.

Cons: Apps, Apps, Apps. If you want to add up some features that means you have to pay the extra money and also you might need to sacrifice your site's speed because of the added codes from Apps. Not every App but some Apps will definitely drag your site's speed. Uninstalling Apps are easy but there might be some residues from uninstalled Apps. That is annoying sometimes.

Overall: We saved a lot of time and money to build our own website. Most importantly we can be assured by the stable service.

Capterra loader

Excellent eCommerce platform from MVP to full scale

Mar 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really easy to setup without any technical knowledge and very cheap options. I find it ideal for startups beginning their journey and business that want to go online with very low investment needed. It has also a wide ecosystem of plugins that you and add for the non out of the box functionalities, a lot of them for free and really easy to install and configure. Also one thing to remark is that you don't need to worry about hosting or capability as you scale the business as they take care of all of that + CDN for best perfomance. Also it has a more professional suite just in case you need more support.

Cons: The 2 most deceiving facts about Shopify for me is when you go international as it does not support multicurrency or different stores by country sharing stock (you need to create a different shopify for all of them)., that sometimes impact conversion as even if you are capable of doing some tweaks to show different currencies you can only transact in on, same happening with the localization of the site, which is not good for SEO purposes. the second thing is the fact that you cannot customize the checkout funnel, that provides the system to be more stable btu does not allow you to do A/B testing and improve conversion on checkout.

Overall: Quick and cheap setup

Shopify is a powerful and empowering e-commerce platform

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify has comprehensive features that are super easy to use. It offers everything you need to get your online storefront up and running quickly, and many more advanced features that allow you to integrate with other vendors' tools and platforms, e.g., Facebook shopping, Google shopping, Google Analytics, Klaviyo email marketing, etc. There are a ton of Shopify developers out there if you want help customizing your storefront, or you can choose from a bunch of existing templates - both good options. This is the second business in which I've used Shopify, and I think it pays to work with the leader in the space because of its flawless existing integrations with other platforms. You may be able to find something a little cheaper, but if you do, you will likely experience much more difficultly as you try to expand your business.

Cons: The built-in analytics are super basic; it would be nice to have something slightly more robust (but then again you can easily integrate with Google Analytics so you're not at a complete loss - you just can't see it all in one dashboard). Customer support is good for most types of questions, but not as satisfying for a few more challenging questions I've posed (e.g., why has Shopify recently auto-enabled abandoned cart abandonment emails, especially when GDPR raises a lot of questions about when/to whom those types of emails should be sent?).

Capterra loader

Shopify is the best ecommerce platform

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is a great place to start! Whether you are a small seller with a few items, or a huge company, It has everything you need to have a successful online store.

Shopify is arguable the most popular platform for creating unique online stores.

My number one reason for choosing shopify over other platform is their security and up-time

Ever since i started using shopify I've never encountered any cyber security issues with them.

The platform has a wide variety of themes which some are free and paid version. The themes are very easy to edit due to the drag and drop feature which was introduced not long ago.

They platform also has lot of apps which you can use to extend the features of your store.

In all I chose shopify over WordPress' woocommerce after trying my store on both platforms

Cons: I have one major problem with the shopify platform. You can't set up complex shipping rules without paying additional money or upgrading to a higher plan. Even that you still need to pay for a shipping app from third parties to be able to achieve that.

Secondly the admin dashboard is quiet slow when you are making changes to your store.

Overall: As far as am concern, ever since I moved my store to shopify, I've not encountered any glitches. My sales went up due to their inbuilt SEO features which drives me more traffic naturally.

I always recommend shopify to people who want to start their online stores

Fast, straighforward, and functional software to lauch an eCommerce store

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: The best features of Shopify is how easy it is to get an eCommerce store up and running. They walk you through the steps to get launched. Everything is simple. They have many free and paid website templates to select from and you don't need to know how to code to have a great looking website. They also have many 3rd party apps available to solve most of the features that are lacking in the main Shopify backoffice.

Cons: The biggest downside to Shopify is that they make it so straightforward and easy to use that it can lack some more advanced or specific features that we would like. The good news is that they have a 3rd party app store that has plenty of apps to fill all the missing features we have desired.

Overall: I have had an excellent experience with Shopify. Straightforward billing that doesn't nickel and dime you. They have very little downtime and anytime there are issues, they are quick to resolve them. We are using Shopify for a new product line we launched several years ago. We didn't want to use our existing platform as it was too cumbersome and was setup to sell a fairly different product line. Once we decided on Shopify we were able to have our new product line launched within a month all while starting from scratch. We also like the ability to connect and sell our product on other channels such as amazon and eBay.

Capterra loader

An extremely powerful and easy to use e-commerce platform

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Shopify has been providing a very easy to use and powerful SaaS e-commerce platform for years. I can't even imagine using a non-SaaS shopping cart these days and Shopify is my go to product - even for sites that don't sell anything - purely for the ease of use of the content management (blog, pages). With a massive amount of site themes and 3rd party add-on apps, so much is possible. And, with help from a knowledgeable programmer, you can really make Shopify do anything with it's native language, Liquid. I think the real defining moment with Shopify for me that continues to happen is when I turn a less technical client onto Shopify and they don't call me for help because they intuitively figured it out. That alone is a massive accomplishment. But, I love all the other very thoughtfully engineered things like automatically connecting to GoDaddy to setup a domain.

Cons: There are some limitations in terms implementing more complex catalogs or functionalities that often will require a 3rd party app. An example might be very complex business rules for shipping in terms of multiple products that require multiple boxes, etc.

Overall: Ease of use and endless opportunity.

The best is yet to come

Jul 20, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Shopify is a platform focused on product and inventory managment for your online sales. It allows you to tack your inventory and have reports on your sales. You might say "well, others can do that as well" and the answer is yes, but can they do it better? Shopify is a software as a service, self hosted with a monthly pament. For setting up a quick shop for someone not tech saavy at all Shopify is perfetc, just a few clicks and you're earning money. If you have a physical store the POS is free! Customer service people is always happy and gentle.

Cons: Lack of customization for the product structure at the development level. You end up doing "tricks" with tags and tables inside the content of the product to do some cutomizations at template level. Customer service is a fallacy, yes, they have a chat and they talk with you but 3/3 times I've used it they said my problem was going to be resolved later, that they would open a ticket for that and they never happened (I had to open again a chat in order for them to remind my case). Layout of the admin sections is not clear enough, many links and sections are hidden in undescriptive links.

Overall: Blazing fast developments, more customers, more earnings

Capterra loader

SHOPIFY FLEXIBIITY FOR THE MOBILE MERCHANT

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Utilizing Shopfiy for our retail management has been an incredibly wise decision for our business model. We operate both an online store but also an in store retail operations as well as a mobile retail when attending events. Shopify's flexibility to meet all three of these requirements has been second to none. The system has allowed us to have more frequent promotional sales, highlight retail items for special pricing for inventory clearance, and allows for special discounts. The inventory management capability has allowed for much more accurate inventory monitoring and reordering of retail items. This list of things we like most goes on and on.

Cons: The only thing that would be a draw back is our monthly cost of this software. We receive a non-profit discount for the monthly cost, but a lower cost would always be beneficial for the organization as well as lower processing fees, but their fees are pretty much industry average.

Overall: The Shopfiy system continues to impress us daily as we continue to find new features or they update the software with new features that make our retail management easier. The system is continually in a spiral development and I assume adapts to client provided feedback. The latest function we found that impressed us is the ability to utilize our mobile phones to scan a bar code on a product when processing a transaction and have it added to the cart of the client. We have bar code scanners that we use, but this was a nice backup feature in case our bar code scanner is not working and we are at a remote event site away for replacement bar code scanners.

Shopify is hands-down the best ready-to-go eCommerce platform

Nov 12, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's really easy to integrate different applications and tune-up your store. Thing is, some of the applications are very cheap and very easy to implement because they're made for the platform- That's the real beauty of Shopify for me. Custom platforms are the best way to go when only you're ready for the investment they require, and I, having over 6 years of experience with website management, would definitely not recommend that venture especially if you're a starter. You cut very key costs and just pay subscription- a whole building of Shopify company-hired developers work to make the platform better. Shopify is just easy, and it is very scalable which makes it a great choice for a store that sells a lot of different products. If you're selling 1-5 products, I would recommend a funnel.

Cons: More features to the below-enterprise plan are needed. Checkout code and Cart code easy accesses and customization. Shopify Platform-Integrated Emails Panel is an essential change, must be added. It should also be able to synchronize with email marketing software such as Klaviyo, Conversio and others such as Mailchimp. -Email marketing is on a HUGE rise according to Salesforce 2017 report -Follow the trend ;) The only feature between the second and third plans is abandoned carts and it's nowhere as good as what email marketing apps provide, and, having in mind the bigger investment- I bet most of the stores on this plan don't use the Shopify-integrated one.

Shopify makes you manage and create your own store easily

Jan 02, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Shopify lets you sell via your Facebook page

-Allows you to use Shopify in a physical location to sell goods / manage inventory

-Gives you access to Shopify's Buy Button, which allows you to sell goods on an existing website or blog.

-Top notch security measures keeping my transactions secured

-Brilliant customer support team

-Keeps a track of my inventory in a much effecient way

-Get detailed analysis and reports on my sales and forecasts

-Easy to use and understand software

-Interface is well designed making me addicted to the software

-Integration with Paypal

-Value for money

Cons: -A lot of Unnecessary deductions by Shopify like Credit Card rate of 1.6-2.2% for every transaction via credit card

-Shopify payments not available in many countries

-Only 10 themes available with the free plan

-Software crashes sometimes when I try to export data

Overall: I have benefited a lo from Shopify. Shopify has surely helped me in running my online business. I haven't earned much yet through this platform because I feel I'm still new to this online realm. I have more online presence with an increasing customer base. I can sell my products easily without any hassle. The return I am getting from just a small investment in this portal, this is just astonishing. As everything is online, I don't have to give this business a lot of attention as I know it still keeps on running without my intervention. The analysis feature helps a lot in marketing my product to the right market further bringing in more income for me. My inventory is well managed, payments are received securely and also my customers are growing. Clearly this is quite beneficial for the expansion of my business

Shopify POS is easy to use and great for places with distinct items

Jun 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: When using it to process payments, it's intuitive to use. Simply use the search bar to search product name or SKU and relevant products with photos comes up. It's best used for products with few variants or with detailed variants. In our cafe, it allows baristas to show all customizations of drinks right on the receipt which increases efficiency in our store. We can also adjust what tax applies on each order or product in the order, and can create discounts on the spot.

Also, it offers a 'quick sale' function which allows the staff member to add a product without going to the back end of the system. Additionally, customers can be added to the order meaning that our stored customer information can be added once the customer is ready for checkout. This is particularly useful when some customers have credits on their accounts, or have tax-free status.

Cons: While searching, even if the whole SKU is put in, Shopify POS (in its tile view) will only show the product, not the variant within it. Also, it doesn't show the SKU unless you press and hold the product image. This can be time-consuming and can sometimes lead to staff accidentally selecting the wrong product, despite knowing the exact SKU of the product they were looking for.

Also, if our wifi ever disconnects in the store, the POS on the ipads is rendered useless. There should be some way of temporarily logging orders placed while offline then uploading them to the system. And since the latest update, it takes about 4 steps to let a customer pay once the order has been input if they are paying with debit/credit since we use external terminals.

The Best E-Commerce Platform on the PLANET.

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is the greatest E-Comm platform around and here's why. You can build a 1000+ product online store in under 5 hours (assuming you have your inventory database completed). You can import a theme from Shopify and give your store a beautiful, mobile optimized design, import your products, and launch your store so fast it will make your head spin. Shopify Payments is really easy to set up and really eliminates the whole "merchant service" middle-man piece that used to be an annoying step in building an online store. You also have full access to liquid html and CSS that can be easily customized, especially if you are a well-versed coder, and make your site as custom as you'd like...just stay within the general guidelines otherwise it may not optimize as you'd like.

Cons: The monthly fees are a little high especially in the higher tier membership options, but it is a very good software and definitely deserves the entry level fees they charge. Other than that I have no complaints.

Overall: Love Shopify. Over 10 different online stores with Shopify currently running and I love every second of it! Great software!!

Easy execution. eCommerce platform that focuses on growth for store owners

Jun 15, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I migrated my store from another platform to Shopify. As a non-technical store owner, I was able to achieve more in 7 days than I was able to on 3 months on a different platform. The hosted aspect of Shopify handles a large portion of the technical pains that arise when running a transactional website. As a result, I was able to put more time into improving the products, marketing and growing the business. Not to mention, I almost entirely eliminated the need for a full time developer to make sure the back end is properly working, everyday. The main objective with eCommerce is to grow and get to profitability fast, not fiddle around with hosting and ensuring that apps are not clashing.

Pros: The low technical skill requirement, the availability of 3rd party apps to enhance the store, the general excitement and size of the community, the availability of vetted experts through their expert directory are all clear advantages. The cherry on top is the attention to design and user experience that is offered through the Shopify dashboard and with the themes in the theme store. Lastly, and most importantly, the customer support is amazing. I once emailed them at 1am on a Sunday morning and got a response in 15 min. What? Overall, it's just an easy, pleasant experience - but still, don't underestimate the amount of work it takes to put up a profitable shop.

Cons: A downside, and it's surely being worked on and considered - is that it's quite complicated to take advantage of theme updates if you've purchased a theme from the theme shop. For this, you need to find technical help and do it very carefully, but this is where the experts directory helps. Shopify takes feedback from the community very seriously and it's why they've experience such awesome growth.

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Shopify is great but watch those costs...

Sep 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shopify is an incredibly easy platform to do ecommerce on, with all the tools and simple set up that make most of the technical work easy to do...at first. If you are just adding a few products, want a great shopping cart that's fast, and easy to set up, Shopify is one of the best. The design and approach has made it easier for regular people to manage stores without technical know how, and at a low cost...until you start thinking of all the things you can do, that's when it changes a bit.

Cons: Shopify seems a cheaper solution, until you start thinking of what to add to your store. Each decision adds a plugin, or requires an upgrade, and soon the costs start escalating. Want a follow up autoresponder for cart abandonment? Upgrade, and/or choose a plugin, adding cost. The simple design hides the fact that there are many hidden costs, and if you are doing lots of products, think hundreds or thousands, you need to do a Cost Benefit analysis because this quickly becomes a pricier solution. The app community while robust is filled with small apps that really are small small businesses, and can do what they do but not much else, and support varies greatly. So going into Shopify, your first impressions won't be your final ones, depending on how complex your requests are.

Overall: I love Shopify in general for smaller merchants. For larger merchants with hundreds or thousands of SKUs, the competition is definitely closer than you'd think. Shopify has many tools and many you have to buy, some of which their competitors integrate. So I take caution recommending Shopify which limits some of what you can do visually and technically, but if customization isn't a big deal and you don't have a ton of products, there's no better solution. If you do, compare because the decision isn't that easy, and the cost and features difference are close between Shopify and other solutions.

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I only recommend Shopify for ecommerce to friends and clients.

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Helps you make money!

All in one ecommerce solution.

Super fast and helpful customer support with any issue I've ever had.

Tons of apps on the marketplace to help you with any customization needs.

Easy to create staging themes before pushing your changes live.

Easily integrates with google analytics and facebook pixels with just a couple of clicks.

Cons: Blog functionality isn't the best, but that's not their focus so I understand. I'd recommend setting up a subdomain for your blog instead and installing wordpress for that. However, if Shopify's blogging features were better, it'd be awesome for managing your products and content all in one place.

I also wish you could edit the checkout code and customize that more easily without having to upgrade to the highest tier plan they offer. It's quite expensive to do so and a lot of smaller stores could benefit from modifying the checkout to help improve conversions.

Overall: I've used other wordpress ecommerce solutions in the past, but they were incredibly clunky to use. Shopify is built from the ground up to help you run an ecommerce business. I already built and sold a store on Shopify and their Sellers Marketplace and now I help clients who run their businesses on Shopify. I wouldn't recommend anything else for ecommerce.

Most powerful ecommerce platform

Mar 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Full-featured and powerful e-commerce platform. You only need to choose template from a large number of proposed and customize it for your style. No design skills needed. It is very easy to add new sales channels, manage a large number of your products, set up to place orders with one click, easily follow your progress and track popular products among your potential buyers. Shopify is a convenient platform for selling any product. With the help of Shopify, I was able to sell faster my company products, track what my customers liked more and work on what really makes a profit. For me, it was easy to set up this platform for e-commerce. All functions suit me completely and meet all my parameters. If you purchase this software, you will get a lot of benefits, and a great platform for e-commerce. The only thing that I would advise, is to spend more time designing the template at the initial stage, to think over all the nuances in advance. At the first time in Shopify you will feel all the simplicity and powerful of this service, it cannot be easier.

Cons: The only thing I would like to edit my template, but I cannot do it already, everything needs to be done correctly at the initial stage. In addition, the import of products through the CSV file system seemed a bit more complicated than necessary.

I've developed several themes and shops with Shopify

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The platform (from the perspective of a developer, not a shopkeeper) is fantastic. It takes a bit to learn, but it was clearly built thoughtfully with the aim of making it a seamless process for a store owner to get online and serve their customers quickly. Compared to building a shop with Shopify vs Wordpress vs from scratch, Shopify is good at doing what it set out to do.

Cons: The support/community available to developers is nothing like the open source support/community that is available for other tools. As I was getting started developing, I felt like Shopify provided excellent documentation for folks interested in opening a shop, but not so much for developers trying to learn the system. The basic documentation is there from Shopify, but there isn't a central place where one can go and find answers to the tricky bits one runs into over the course of developing a theme/shop. I get it that they're trying do develop an ecosystem that is mutually beneficial to developers and shopkeepers and Shopify and so maybe it's intentional to make you have to 'earn' it to keep the pool of people involved tight.

Overall: It is quick to get started developing and has great basic documentation and support for shopkeepers.

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Easy to use Retail Point Of Sale

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intergrated with multiple payment options including Apple Pay and other 3rd party Credit Merchants. Keeps accurate invoicing and pricing. Keeps our inventory on track for reordering merchandise (Although Shrinkage is hard to track in real time) The POS can be used on iPads which allows our staff to process transactions while the customer is shopping instead of having them wait for a register if paying in card. Provides good analytics on what products are hot and cold. Integrates well with other 3rd party vendors and marketing sites / companies

Cons: We would like more information in regards to shrinkage and monitor for acceptable levels and provide red flags for any excessive amounts

Overall: Overall I am highly satisfied with Shopify and would recommend for small businesses. The integration with our marketing and sales tools are extremely helpful and gives us a lot of versatility as not to miss a sale opportunity and even generating more leads and potential sales. The software is very easy to use and training is very short to get new employees on track to contribute to our success

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Excellent for Beginners to Advanced Users

Aug 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Beginners can make easy use of this software like I did around 5 or so years ago. Advanced users can toy around with CSS if they want. It's a great platform that has a lot of easy to use and useful features. Great if you want to start simple but eventually learn more and more as you progress and learn advanced techniques. Can't really do that with Wix, and I thought Squarespace would be the same way based on what I've heard about it. Want to open up a store online right away for a low cost and come out with something that looks great with minimal effort? Shopify is for you.

Cons: I really don't have anything bad to say. More customization if I want to get nit picky, but I'd just go to Wordpress and build something from scratch there if I needed to, it will just take me longer so Shopify is the way to go as long as it has everything you need, and for a lot of people it does.

Overall: Excellent. Started a business back in college and used Shopify, made quite a bit of beer money which was great.

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Set up a simple e-commerce shop literally in minutes

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is ridiculously simple and easy to set up a basic e-commerce shop in minutes. You can go from signing up to selling something on your website in the span of one hour easily. Shopify's customer service is out of this world and helpful even on the most complex questions. On the back-end tracking your sales, invoices, and shipping could not be easier and it's all right there at your fingertips OR literally at your fingertips on your mobile device. I found it incredibly easy to set up our shop, list inventory, add photos, and change our website template and I am a professional Web Developer who would normally recommend something more custom to people, but if you need a quick shop... Shopify is your, pun intended, one stop shop.

Cons: Shopify can sometimes be tricky to do more complex things with your inventory and some neat features are wrapped into extensions for your shop, which sounds great until you find the one you want and realize that not only does it cost you to buy it but it is going to (normally) cost you extra every single month you use it which is really kind of a bummer for a lot of features that would be really nice additions to the core of Shopify, unfortunately I don't remember any specific examples of that because I haven't used Shopify in a little over a year now after our shop closed, but that's what I recall being the only thing I wasn't fond of.

Overall: Shopify is overall very easy to use, quick to set up, easy to take with you, and integrates YOU into your online shop quite well.

A platform to store, display and sell products with ease

Aug 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This application is the one which provides an ultimate opportunity to earn from home i.e. one can earn a standard of living by putting some efforts on this platform. It consists of free as well as premium themes. The best thing is that you can try it for 14 days as a free trial so that you can make a view about it. This platform is very easy to use and provides excellent customer service. It also consists some other amazing functions like shipping tracking, complies and kept all the data in one place, reporting aspect is also excellent, have great payment gateway compatibility and managerial functions like discount/promotional code management, Product and order management etc. are also included in this application as well. In this, adding a product or editing is very easy which can help you a lot. Most importantly, it is within the reach of all types of people that means it is Inexpensive.

Cons: It has problems regarding the delay in exporting orders and reporting of basic programs. Although themes are free, they need to expand their own offering of themes which is also a problem. Basically, it is inexpensive, but if you want to work with the management team, it cost a lot to you. One of the major problems which had given more weight to the con is that this application does not have a good BOGO application. Really Bad!! Its time complexity is very high and in addition, its shopping cart is hard to customize. Lastly, it has limited ability for dynamic pricing.

Super Fast, Great Looking and Stable Ecommerce

Oct 26, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - A Shopify website can look clean & beautiful right out of the gate. - There are thousands of add ons that make Shopify able to fit almost any ecommerce situation - You can work with a new theme, while you're existing theme stays in place, instead of working with a duplicate or "staging" environment - Customer support is amazing. Gurus are responsive and savvy, and can be accessed by chat, phone or email (unlike other companies that rely primarily on community support forums)

Cons: - It's not easy to set up, surprisingly. There are so many features and add ons that it makes the process incredibly complicated. And, things aren't where I'd expect them to be (settings, preferences, etc) - Themes and add ons can make the price of Shopify deceptively expensive. Once a website is generating profit this might be a good thing, but considering how long it can take to get a site fully functional, it can be quite a large start up cost. - You need to feel comfortable editing code, or hiring a designer to make changes to the design - If you want to switch to a new (or more modern theme) you'll need to start all of your design again. Not just design, but product layouts, page layouts. Everything starts over from scratch again. - Support times are often very long

Sell online has never been so easy

Jun 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most is the multiple payment options and the ease of setup of them. The Shopify Payment Gateway has lower commissions in comparison with others. As a developer, I like Shopify because it has allowed me to deliver robust e-commerce sites in less time than with other platforms. The Shopify store has beautiful themes and many apps that expands the functionalities and capabilities of the platform.

Cons: I really like Shopify but sometimes the most basic task could be cumbersome: filtering collections by options as color, size or type in a more complex way could only be done with applications, no native support (consider that other platforms manage this without the use of apps or plugins). Also, when developing themes with Shopify, reusing sections in different pages could not be done at the time of writing this review.

Overall: I have been able to deliver projects more quickly providing the client with a robust, secure and easy to use platform.

The best e-commerce solution in the market

Aug 23, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use and seamless integration. Shopify is really easy to use and easy to develop with. It has many payment options and the integration is seamlessly. There are multiple and beautiful templates. Also there are many applications that extends the basics functionality of Shopify. As a developer i like Shopify because we can deliver a project in the shortest time possible. As a user, i like the intuitiveness of the platform and the options it provides. The new 'Sections' features have been a major success, allowing the themes to be super dynamic

Cons: The coupons functionality is very tight and inflexible. You can't combine multiple coupons at a time. Also the navigation functionality needs some enhancements like drag n' drop functionality to create submenus. Another thing that needs improvement is the filtering collection functions.

Overall: As a developer I managed to deliver projects in less time. As a user I increase the sales of various customers.

Works, but not perfect

Aug 15, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I wish they would go back to the previous version. The update that was made several months back decreased the ease of use. Overall it is still the best for integrating our website and POS.

Pros: It is very simple to use Shopify to integrate our website and products in our various locations. I really like how simple it is to add a new product or remove a product. Also, I like how simple it is to change product descriptions and add pictures. Discounts are also easy to add at checkout. Also, I do find it simple to see sales based on location with Shopify. This is a feature that I use on a regular basis.

Cons: Ever since it was updated, it is much harder to use and more confusing for my staff to pull register reports. I also have found that the plug-ins are not as straight forward as they should be. We use AppCard and shippo plug-ins, but I am not thrilled with either. I wish it was easier to use the full functionality of Shopify on the app, instead of needing to login on the web.

Shopify is by far the best shopping cart I've every used, and the POS is no exception.

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: VALUE. Shopify allowed us to have a free developer account to test and work through our hesitations before paying a penny for the cart. The POS system comes with the cart for free, it works flawlessly on any apple device, I haven't tried the android offering, but I'm sure it's great as well. The account comes with multiple logins for managing employees with specified permissions for keeping eyes and fingers out of places they shouldn't be. And to top it all off it has a fantastic API connection that allows us to connect it to our Fishbowl Inventory Management system, which brings in the orders from both cart and POS and sorts the inventory out, handles the shipping with shipstation, posts back tracking and fulfills the orders in shopify and all the while capturing all the financial data in QB. I could seriously fire multiple employees for all the time and work this automation is doing for me.

Cons: If I had to complain it would be that there are some things you can't customize that you might be able to with one of the self hosted carts such as magento, woocommerce, or even magento 2.

Overall: It's constantly saving us money. With Shopify POS we don't have to spend anything extra for the POS support that connects into our existing shopping cart.

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Shopify allows you to create a beautiful website in minutes

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My company sells products through a number of affiliates. Many of these affiliates wanted us to set up web stores they could send clients to, but each store needed to be branded to the affiliate, not to my company. So this was going to mean setting up multiple websites.

Shopify was the greatest. It's so easy to setup a site, and make it look professional. And for a web designer like myself, it's very easy to manipulate the CSS to get an even more personalized feel.

Cons: The credit card processing at the basic monthly price tier is more expensive than we'd like, and we don't do enough revenue with any 1 store to move up to the tier where we could integrate our normal processing. But honestly, the price is a small inconvenience compared to trying to build these sites with something like WooCommerce, etc.

Overall: We do hundreds of tens of thousands of dollars in revenue through our Shopify sites, and they're seamless to use. Big fan.

Best eCommerce solution for novice and pro - super easy to get started, awesome addons + all the back end support is taken care of.

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We (my sister and I) are only a small boutique company with a dozen products. Having a background as a web developer (and a number of my own HTML & WordPress sites) it was my job to get the website sorted. We figured out that Shopify would only cost slightly more than a hosted e-commerce WordPress site PLUS with self-hosting, we'd still have to do all the backend stuff ourselves - so it was that trade-off of money for less stress. Security and ease of use were my biggest concerns and Shopify has taken care of that for me. The only other item we've purchased is a great theme to suit our range of products. We've not had to buy any additional apps/extensions as I've found some great free ones. Yes, there is a small fee involved with each transaction but this is comparable to other systems. No system is perfect so it's important to understand your market and your product and do your research on the various systems out there. But I'm a very happy Shopify fan! I wish you luck in your e-commerce journey.

Pros: Free 14 day trial lets you give it a go without committing; easier than woo or wordpress to setup and get started selling; great range of templates/themes and addon apps/extensions (free and paid); easy stock management; it's secure ; easy to design/customise your site - either as a developer using the code or just using the built in editor options.

Cons: I had to edit the code to insert my own meta keywords. But I may be old school when it comes to inserting keywords as I've also read that search engines don't necessarily worry about keywords anymore but focus on the content on the page.

The easiest deal for establishing up an e-commerce website

Aug 04, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is exactly the one you are looking for if you want something that doesn't involve any extra programming knowledge. Also if you want to begin a career via the online market, Shopify is the best option. Regular notifications are received through email and messages, which helps a lot for online shoppers. Shipping prices are reasonable. Customer service is appreciable. The payment methods are easy to use.

Cons: The thing is, for every add-on, extra payment has to be made for the month. Customization is not a good shot here. If the person knows how to customize, Shopify can be a problem as it basically is for the beginners. If you wish to have your own themes, this ain't the place for this. Everything is literally bought and sold in Shopify. For every add-on app, more money has to be put in, plus you will experience a time lag,since each added app implies a lot of additional codes.

They think of just about everything

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It seems like they've thought of everything. As a developer, I've set up eCommerce sites using Wordpress/WooCommerce, Wix, Volusion, and Shopify. Shopify has them all beat hands down ... price is great, setup is easy, plenty of styles to choose from, cazillions of apps, reasonable monthly price. Some other ecommerce sites are a bit cheaper but the functionality or ease of use just isn't there.

Cons: I have worked with Shopify sites for several years and I feel like the Shopify Basic plan is getting more basic. It seems like many new features that get developed require one of the higher plans ... which is understandable but also unfortunate; considering the start-up nature of many Shopify businesses. I think it'd be cool if the more expensive plans where cheaper for a 6 month period while the store (hopefully) gets up and running.

Overall: Great! I'll never recommend a different eComm platform.

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Setting up an online shop in one day is possible with Shopify

Aug 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how everything I need to have an online shop/e-commerce site can be done with Shopify, and how easy it is to set everything up, and actually have my e-commerce site up and running within a day. From selling physical products, to customized ones, or even drop-shipping, everything is just made easy with Shopify. Everything is complete, and can be done within the Shopify system.

Cons: I would probably say that I didn't like how changing the themes and widgets weren't so beginner-friendly. You'd need to be a bit knowledgeable in code to tweak the existing themes. Not that the themes they have aren't good, but sometimes, you just want to change it up a bit, so that's just the only issue I have.

Overall: I love that I was able to set-up my e-commerce website in a day, and that Shopify saved me a ton of time, and effort by making it super easy and that everything is really straightforward to use. I was able to focus on other aspects of my business without having to spend a ton of money on a new website by having to hire a developer. Shopify saved me money and time, and I think it's a great option for startups like me.

Fast learning curve, many options to customize your own site at a great price

Sep 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, a very good product and can definitely help a lot of business owners to grow.

Pros: I have used Shopify for over a year now. It offers many options to business owners at a reasonable price. It definitely has quite a bit to learn especially for people with limited web design experience but the website itself provides all the resources and makes it easy to learn. There are lots of helpful tips along the way and the customer service is pretty attentive and knowledgeable in all that Shopify has to offer. There are a lot of options in order to customize your website to fit your business needs. The website loads fast and makes it easy for customers to find you. Shopify also gives you access to reports to always check up on how well your website is doing, it is crucial information to learn about where you need to improve on.

Cons: For the most part Shopify has been a great resource, the only downside I would say is the continued membership price and the customer service wait time can be a bit slow at times.

Shopify is the best!

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify gives you the ability to start an online store/e-commerce website within minutes. Sign up, choose your website address, and you can have your store up and running in hours. It is so easy to use, especially for beginners. They have excellent 24/7 customer support and also they initially include an additional free 20 minute call to their development team to help set up your design. There is a plethora of designs and tweaks you can use to customize your website so it meets your needs. You can either purchase one of the apps in Shopify App Store for the feature you want or if you know how to edit code, you can do so and change the design on your own. You won't be disappointed!

Cons: I don't like that many of the features require you to purchase an additional app or a subscription. Unless you know how to edit code to change those features you are stuck purchasing the app.

Overall: I started my own e-commerce business thanks to Shopify. Overall I would recommend to to everyone despite the apps. It really helped my business!

I love Shopify for my online stores!

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is hands down the best online website builder that lets you make an eCommerce (online shopping) website out of the box. The integration features it has are impressive, because you can do anything from integrating buttons into Pinterest posts, to selling T-Shirts that are printed automatically by someone else at a factory and then automatically shipped to people,... it's super flexible and powerful. I use it for two of my online stores!

Cons: The setup time on it is a little long for my taste, but it's probably because I am not as familiar yet with setting up Shopify sites as I am with other technologies.... however, once it's setup it's really, really easy to use!

Overall: I love Shopify's ability to let me make a dedicated eCommerce product page, use powerful SEO functions to make it discoverable by consumers online, make the page optimized for paid traffic if I want it to be, and then integrate a direct link with that page right from a button in Pinterest, which makes the page even more valuable in terms of getting products into the hands of my prospects!

Capterra loader

Good software for building your own site and importing existing customers and products.

Feb 15, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shopify is one of the few platforms that provides their Point of Sale system which works with ecommerce systems to allow any updates of merchandise and inventory to be made instantly. This is by far the biggest pro of Shopify. It also has blogging capabilities which is a great way of advertising products. The CSV is a handy way to import existing customers and product information.

Cons: The back end is NOT easy to learn. You are going to have to get some on-line training in order to build your 'collections" , don't say "categories". Shopify has their own jargon, maybe because they use liquid. Even if you know HTML & CSS, it won't help you much. You will find yourself getting frustrated and will probably want to hire a Shopify Expert (they aren't cheap). Also, while Shopify offers many add-ons very few of them are free.

Shopify Rocks!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is easy to set up - even for beginners. It's a very powerful eCommerce platform and we made up to $30K a month in our eCommerce business - and our business was mentioned on Forbes. Shopify made that possible!

Cons: I don't like that they use the "Fluid" code instead of typical HTML. I don't like that you are forced to call your product categories " /collections/ " in the URL string. ...It's bad for search engine optimization.

Overall: We transferred our security and electronics store from Yahoo over to Shopify and couldn't have been happier. We started building websites and selling online back in 1998 before Google was a search engine - so we had to use some fairly primitive site building tools during those way-back years. But we jumped right into Shopify and started selling without missing a beat. People are flat out getting rich with Shopify stores if they know what they're doing - great eCommerce platform!

A versatile best of class e-commerce platform

May 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexibility of the platform using themes for UI and apps for features and options on both the front-end and the back-end as well as the widespread adoption of the Shopify platform by both developers and merchants make it the best choice for most business cases. There are many ways to create feeds and advertisements and there are also plenty of social media integrations.

Cons: The Shopify team has been reinvesting all their revenue back into platform improvements and expansion for several years -- anything that has been an issue in the past has eventually been improved or fixed. For our variant cases Size and Color there have been some usability issues for how variant images and image galleries can be set up and linked and this could be improved.

Overall: ability to sell and advertise online via a website as well as platforms

Capterra loader

the best Ecommerce Platform I have had to use so far

Nov 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Shopify is by far the best E-commerce Platform I have had to use to build webshops for my Small business clients. I particularly find it beneficial, the ability to customize your shop to suit your need even though you must have coding skill to do this. It is perfect for drop shipping. Shopify made it easy for me to migrate from another woo-commerce platform to them with all my contents intact!

You will have to pay a Shopify expert for the migration if you don't know how to do it.

The inventory and product management in Shopify is quite easy to use and a piece of cake for new users.

The worries of maintaining a hosting service for your client is eliminated because your shop is hosted on their platform and the SEO is excellent. They have very good customer support.

Cons: I think that shopify pricing is really expensive for shops with low traffic as you may end up with no profit after paying your monthly fees. Also, the Shopify's built-in payment system is not available in some countries which means you have to spend extra to integrate a 3rd party payment system.

Many of the free themes from shopify are almost useless if you lack coding skills.

If you have no technical knowledge of woo commerce, your learning curve will be steep due to no fault of theirs.

Overall: My experience with Shopify has been nice. In the beginning, it was difficult for me to navigate but once I got a grip on it, it became a breeze.

On the whole, I will recommend it to people who are looking for smooth and easy to operate webShop if you can afford the pricing.

Several flaws and too expensive!

Jul 13, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

1 / 5
Value for Money

Pros: It gives your website a professional and polished look, and the software does have lots of functionality and integration with other application as well too.

Cons: 1. The costs as with most extra functions being at add-on cost, this platform is very expensive. The basic package only gives limited functionality, beyond that the professional packages start to incur high monthly premiums. Although you can pay annually, it is still a high cost with app charges,

and sales transaction charges on top.

2. The SEO on this platform needs lots of improvement, including canonical links and users unable to access w3c and other areas to improve ranking.

3. Beware of buying unique themes as Shopify does not ensure the creators comply with SEO or provide free updates for changes. Users are even expected to fund developers to update theme updates!

4. Given blogging is not only a vital source of traffic, but also a great website ranking tool, this platform have given little thought about functionality of blogs including only basic fomattng and nobility to respond to reader comments on posts.

5. The way in which SSL certificates are shared across the platform is also of concern.

Capterra loader

Shopify has always exceeded my expectations - it makes running a business on your own a pleasure.

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use, even for the biggest technophobe, and the customer service is super helpful when things don't seem straightforward. The SEO optimization for any Shopify store is the best I've seen for any e-commerce platform and your store is easy to find for customers. The store themes are also beautiful and professional, which creates the best first impression for my products. It has secure payments, easy checkout, and everything is customizable. It's like everything is taken care of for you, so you can focus on enjoying your business!

Cons: The only thing I don't like about Shopify is calling for support outside of regular business hours - the waits are long, and the tech gurus don't seem to be as familiar with the software, or as able to get to the heart of your question, as those you get during the day

Overall: Increased exposure for my online business selling sustainable yogawear and yoga tools. Expansion of my inventory and greater opportunities to develop my business.

Capterra loader

Great e-commerce platform for selling products online

Sep 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When I first thought about second income source I came across with a lot of e-commerce platforms. Some were expensive, some of them required high percent from my sales and some of them were hard to interact. But my choice was Shopify because user interface of Shopify was so easy that I even didn't think about other specifications. By the time I was concinced that my choice is really right. Because Shopify opened a new world to me with large opportunities. I don't have to spend much effort, most of the operations are automated by Shopify. I just make marketing and promotions and whenever there is an order I make shipping. That's all.

Cons: Shopify completely meets all my requirements. For newbies monthly fees may be high but fortunately Shopify provides 14 days trial in orders to understand if it suits for you or not.

Overall: In general I am satisfied with Shopify because tkanks to shopify my revenue from second income source is increasing day by day.

Shopify has cost my business thousands of dollars - terrible support and even worse programmers

Oct 30, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: -Attractive interface

-Attractive buy buttons

Cons: -Terrible programmers

-Huge wait times for service

-Customer service reps are poorly trained and fail to assist with almost all issues

-Extremely buggy software

Overall: Shopify is terrible. They have the worst programmers of any online company I have ever worked with. Their customer service is nonexistent - I literally just waited in a queue for 40 minutes, and the rep didn't like my question, so they immediately ended the chat without even addressing me. This company has cost my business thousands of dollars. Anyone who is considering eCommerce platforms should NOT start with Shopify, but rather Volusion, Lemonstand, or, if you can afford it, get a programmer for Magento. Based on the amount of money Shopify has lost my business due to their extremely buggy software (they break things that work on a regular basis - it gets worse every week), I will warn people about Shopify for the rest of my life.

I use Shopify every day for the small business I help manage.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is easy to use and easy to navigate. I really like the homepage with a dashboard snapshot of you business at that moment with a live view into your website visits, total day visits, sales, etc. I've started using it as a CRM instead of our other software. When you look up a customer it gives you a nice snapshot of their information, orders, history etc. Shopify also offers pretty decent analytics on your business performance and spending reports. You have access to even more reports if you upgrade.

Cons: I would like to be able to customize the reports that I download. You don't have a lot of flexibility on this front - this might be a part of the analytics upgrade but that upgrade is significantly more costly and not worth it for us at the moment.

Great service to create your online store

Oct 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love that I was able to easily add my domain to my shopify store. They have instructions and if you have any questions customer service is great and fast to answer. You can easily edit your website and add your merchandise. The shopify account lets you add your social media like twitter to check how much your audience is engaging with your posts. You can create marketing campaigns. You can check how much traffic your website is getting and constantly receive on the from tips to improve. You can add apps to your store if you want to star a dropshipping business.

Cons: We were using shopify the basic one, and added a app to start a dropshipping business. Which we thought the shipping was the prices that the app said. But apparently to use those prices for my customers, I need to upgrade the shopify account or add an extra feature and pay more from the monthly payment.

Overall: The website is great and I still use it and I totally love the easiness to setup a website and sell and process payments. But I really wish the shipping prices for international customers were included in the basic without having to upgrade.

Number One eCommerce Platform

Jan 25, 2016
5/5
Overall

5 / 5
Customer Support

Comments: I have been in the eCommerce business for over 15 years. I worked with different platforms along the way, from custom built apps, to Wordpress and Amazon Webstore. I have tested, Magento, Volusion and countless others. Nothing comes close to Shopify. Shopify combines simple to use interface, which allows even non-techies to open a store. Yet under the hood, it is a powerful software providing a lot of room for customization (as long as you have the necessary knowledge, or hire it). One of its strongest features is the API, which allows it to connect to external applications. Combining its connectivity with its popularity, provide you with a wealth of external apps that can be used for almost anything you can think of: accounting, logistics, fulfillment, and more. If you can't find the app you require, you can hire someone to create it for you. Whether you are new to eCommerce or have many years of experience, do yourself a favor and give it a try.

Pros: Shopify is SaaS (Software as a service), which means no need for hosting, software updates, security seal and so on It include Integrated payment and reasonable fees Best of class customer service and support. Really the best. (Not mention that many other platform don't even have a customer support) Wonderful and easy to set up and use admin and back office. Great SEO Many add-ons and apps available. You can get started with practically no upfront cost. Shopify allows you to sell offline and online store

Cons: If you require many apps the cost per month could be somewhat expensive. Shopify created it's own script, called liquid, which may make it harder, in comparison with other platform, to find an experienced programmer.

Easy to get your e-commerce business off the ground fast

Feb 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: The dashboard and interface are easy to work with.

There is a lot of app integrations and you can pretty much connect it with anything to help simplify the running of your business.

There is a ton of wiki and help on the site itself and it is actually a real pleasure to use this system to run my clothing company.

I moved to this from Prestashop and the easy of editing your themes and templates are so much simpler here. overall I say that Shopify is a great product.

Cons: So far the only 2 drawback I am seeing is the fact that you are unable to connect any Amazon account that are not Amazon.com, so being that I sell on both Amazon.com and Amazon.ca I need to use a 3rd party app to make that connection. It would be nice if Shopify did this like it does for Amazon.com

My 2nd drawback is the inventory tracking. While the inventory tracking is great and simple to use for my specific purpose it is indeed to simple. I wish you had the ability to setup different warehouse so that when you have multiple locations it could track the inventory this way.

One of the best sites to sell online services through.

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I used Shopify to sell some online services for a while and I started with the free trial. From the get go I could tell that Shopify was the right service for me, not only did they advertise my store for me, but they told me what to do to get more sales, and they were right. Shopify fees are minuscule compared to other sites, but it doesn't really matter since the profit made from Shopify outweighs the fees by so much. Overall, this is definitely the site I would recommend to sell online products and services through.

Cons: In the beginning, the Shopify interface was a bit confusing for me, but as I got used to it, and starting listing more services, I quickly became accustomed to using Shopify. There are little guides throughout Shopify that show you what certain buttons do so that helped, and there's an easy to see forum where you can check for Frequently Asked Questions that other users have had, which helped so much. Overall, even with the confusing interface in the beginning, once you get used to it, it's really easy to navigate through.

An excellent e-commerce platform for wide-ranging sales.

Sep 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: It is the best e-commerce platform for all kinds of sales. For sellers which don't particularly have a brand name or product market value, it can help create a brand name of its own. You don't need any design skills for this and you can run your own store without a popular brand identification. The website you create is fully customizable. There are payment gateways supported which can help you to cover all the requirements for starting a new virtual shop. It enables to sell internationally with the added feature of being able to trade in multiple currencies. It has a 24/7 account management and customer support along with phone support. A bank security certificate is provided to make secure transactions available.

Cons: For a large shop, this can be a good venture but small-scale shops might not always be able to recover their profit with the pricing conditions.

Easy to use, but initial set-up...

Oct 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shopify is really easy and intuitive to use once you have it all set up. The ability to print the shipping label and charge the customer at the same time is wonderful and worth the time it saves me on USPS and UPS websites.

Cons: It was a pain to set up. I am relatively tech-savvy, but don't have lots of time to sit and focus on one thing, which this absolutely requires. There is also a fair amount of technical jargon, so be prepared to look a lot of stuff up, or have a 22 year-old handy.

Overall: Shopify makes it easy to reach the guests on our museum website, and offers a fairly seamless visual transfer from our website to theirs. The book-keeper likes that she can easily track store purchases and museum membership purchases. The marketing person likes the apps that are available for modifying the site.

Simple, easy, and elegant solution for non-technical people

Sep 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I love about Shopify is how simple it is to set it up and get going with your first shop (e-commerce site). And to add to it, Shopify comes with tons of themes that are adjustable to your need, so you if you are just launching your shop or trying to test the market, Shopify is a good place to start as you wouldn't need to pay for designers and other little overhead costs (like technical help, developer, etc...). - Easy to setup - Many adjustable themes - Scalable plans, so you don't have to pay too much if you are still a small scale - Many plugins and add-ons that add many functionalities - It easily connects to many marketing tools such as MailChimp

Cons: I didn't give Shopify 5/5 because I faced an issue when I was trying to sell digital-codes for Steam and PlayStation games on one of my shops. There are some add-ons that add support PDF/Ebook formats for digital products, it doesn't read inputs or data from a database and then transfer/sell them. So if I wanted to sell 1,000 keys, I need to create 1,000 pdf files and send them to the customer. This will be a bad experience for a user who buys 10 different games because he will get 10 different pdf files instead of one invoice with 10 keys.

Huge Shopify fan, love how this company integrates many different software programs and functions

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integration; There's simply no other ecommerce platform that combines so many different integrations such as Google Shopping, Amazon, Pinterest, and FB. All this at little or no additional cost other than the monthly price.

Other than that, Shopify is very user-friendly. I can always intuitively figure my way out of a jam just by playing around a bit on the site. I went from beginner to novice to expert in just under 6 months doing this.

Cons: There are some features that are only available through paid apps, I think that should be eliminated to a certain degree. I know Shopify is adding some built-in features such as Ping, which is great. I hope it continues.

Overall: Shopify ecommerce store has generated me additional monthly income

Shopify is the world's best ecommerce platform. Period

Aug 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Where do I even begin? First of all, I got addicted to Shopify the first hour of playing with it. it's an extraordinary software that is pretty easy to learn that let's you make beautiful high-converting online stores. Also nothing beats hearing that cashing sound wherever I am. Oh and by the way. Shopify has the world's best support. In my world, that's a fact.

Cons: I've been using Shopify for 2 years and right now I'm sitting here and been thinking for 10 minutes to give some constructive feedback bht I can't come up with something. I'm not a developer. I absolutely adore this company.

Overall: My experience with Shopify has been excellent. It honestly improved my life so much. They have helped me build an online business that I can run anywhere in the world.

A fantastic eCommerce solution for tangible goods, and ok for digital goods too.

Apr 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to add products and get up and running in a short amount of time.

- Great customer database, easy to keep information up to date and accessible by all team members.

- Tons of integrations available.

- Excellent reporting once you learn how to use it.

Cons: - The default settings aren't always visually appealing and it can be challenging to create more aesthetically pleasing product listings. It requires a little more HTML knowledge to really customize, especially when you compare to some of the easier drag and drop sites (like Weebly).

- They are big company and therefore changes take forever to implement. Not making progress as quick as I would like to see.

Overall: Has helped grow our eCommerce business and increased overall conversions.

Easy to use and perfect for building online store

Mar 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Speed and load times are fast. Secure and reasonable cost for hosting package. I've never worried about my site being totally secure. Shopify has great design features and there are a multitude of templates to choose from to make your site look great and be professional. The add-on library allows all functionality needs to be met and can integrate with loads of other third party software.

Cons: Monthly hosting costs and individual transaction costs can add up. Proprietary coding requires time to learn. Initial setup process is cumbersome if you're short on time but seems that each new version gets easier.

Overall: I love the functionality and overall UI. Reports are great, customization is robust, and totally secure. Perfect for getting a store online.

Great for Selling Your Products

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I love Shopify and have referred to many business owners interested in online selling.

Pros: My favorite thing is that Shopify is extremely affordable. They have a lot of different options for different budgets, which I really appreciate. The software is also very easy to learn, so creating your website and products descriptions is a breeze. However, what makes Shopify stand out the most is their customer service. It is by far the most amazing customer service I have ever experienced. I love to do things myself but am not a great learner from videos so I have called customer service A LOT and no matter what time of day or who I get, they provide the most amazing, patient, helping, and supportive customer service I have every seen.

Cons: My only complaint with Shopify is that is hard to tell what the final product will look like on your website. How the product appears on the Shopify page is not exactly how it looks from your website. However, it doesn't effect sales in a negative way, it is just a personal thing.

Better than wordpress website!

Aug 16, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: From getting a domain, hosting provider to opening up a ready-to-sell online store, Shopify has it all! I used to have a word press website but moved to Shopify about a year ago. Shopify is much easier to deal with in terms of designing your website, managing orders and maintaining the online store. It has a very well designed user interface with lots of stuff to control in one place. There are several well-made free website templates for the users and I am using one of them. I love it. It couldn't be easier to have an online store!

Cons: Honestly, None. So far I haven't found anything I dislike about Shopify.

Overall: I am the only one in my company and I am not a website expert. Shopify's easy interface helped me a lot financially because I didn't have to hire an website builder to design my website and maintain it. I can do it myself and it doesn't need much care once it is set up. I love it!

One of the best ecommerce platforms available

Jul 16, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: I definitely recommend Shopify for businesses that are going to sell a large number of items, or drop-ship. I've tested and used about a dozen other sites, and Shopify is one of the best for ecommerce.

Pros: Easy to create an account. Integrates with top payment processors but it's own merchant fees are very competitive. Have some good drop-shipping integrations that offer large amount of products. Good shopping cart experience. Can offer discount and coupons. Handles sales tax and shipping well. The layouts of the storefronts are good with ability to categorize products. Page loading speed is great.

Cons: Would like to see templates that have more customization options. Easier on-boarding and dashboards would be nice.

Capterra loader

Shopify is great for quick launch startups

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Shopify is easy to use and a dream for anyone looking to list products quickly with some pretty flexible functionality right out of the box. The best thing about shopify is the backend UX/UI is intuitive and product uploads are easier comapred to WooCommerce or Magento.

Cons: There's nothing really to dislike about Shopify right out of the box. Most components are flexible and easy to customize for a basic shop. Advanced control will require knowledge of Shopify's Liquid syntax, but it's not hard to pick up.

Overall: Shopify has worked well for us in the past for quick setup and quick product listing. Listing products for multi-vendor and multi-brand is a breeze in Shopify, whether I was using bulk upload via CSV or just individually.

Capterra loader

My virtual store in a few steps

Jun 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This tool helped me quickly and easily to create my online store to sell the producers that my company offers quickly, safely and reliably, I managed to customize my page as I needed it, Manage an unlimited number of products and inventory that I own , Shopify has a great Ecommerce platform that allowed me to achieve what I expected in a few steps and time

Cons: Some of the characteristics of Shopify are not very personalizable which prevents you from adding more details of your style and taste that you want, The helpline telephone service, at the moment is only available in English

Overall: Creating a virtual store without having knowledge in programming is very easy you can do in a few minutes, has a step-by-step guide to make the design of your store easier, customize it to your liking, develop the design and, finally, add your products , has a design, with more than a hundred professional templates and adaptable to all smart device screens: computers, tablets and cell phones, adapts to several currencies and works in several languages, has a great bank security which is very reliable for me store

Shopify has turned my business life around

Jun 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Shopify tracks EVERYTHING. It also handles every need from creating a customer or order, to finishing an order through to completion. No need for any other software just to manage or ship orders. It's customer service help chat box is above helpful and Shopify's committment to its users is phenomenal

Cons: that I didn't know about it 7 years ago when I first started my business. Shopify has simplified the managing and operating of my small business and enabled me to increase my audience base and shorten my order placement/shipping turn around time by almost half since I can do everything I need to for the customer all right within Shopify.

Overall: literally. everything.

A Great Solution To Online Sales

Nov 04, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Opening our Shopify store was an absolute breeze! Prior to Shopify, we were selling on a custom site and platform that we had built, including a handful of integrations with Cloudflare, Celery, and Google Analytics. It was incredibly cumbersome to manage and maintain, as our site was very image-rich (product photos, demonstrations, etc.) and trying to serve that content at scale led to a constant juggling act with Cloudflare to keep our image caches correctly updated when content changed. By the time we were all said and done, we were spending 3-4x a monthly subscription to Shopify to keep the site afloat. Fast forward to now - our site is highly available around the globe and has integrations with many major sales platforms (Apple Pay, Messenger, Facebook Pages, etc.) and support has become trivial - Shopify's administrative panel makes it super simple to get order and customer information quickly. Coupling these features with the iOS app, it's allowed me to get out from my office and engage the rest of our team without worrying that I might be missing something!

An Overall Top Choice

Sep 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: 1. Shopify makes it very easy for someone with limited technical ability or time to create their own custom ecommerce store.

2. We don't have too terribly much about our website crashing, although Shopify has experienced a couple of outages in the time that we've used it, the downtime has always been minimal.

3. There are lots of resources online to find solutions for customizing and tweaking certain features on our store.

Cons: 1. If you want to assign different shipping zones to different products, you'll need an app.

2. There is a 1000 tag limit that we've exceeded several times and had to mitigate due to advanced filtering options.

3. Speed and website performance can become an ongoing nuisance due to reliance on apps for things that would be nice if they were simply available in a theme.

Capterra loader

Best platform for Startups/Begineers!!

Jan 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I'm using this platform since 2 years now. This is very ease for begineer and you can rely on this every time.

too good templates and too many supporting applications, which we can use for integration and developed your site in quick time frame.

easy setup, importing items in your product list is very easy which can be done by CSV file.

Regular updates for patches and many free software as well for explore.

Overall best solution compare to wordpress.

Cons: Bit expensive for start up but has everything in place

Monthly minimum plan is for 20$ which you have to pay for basic plan

You cannot host your backend to other servers as AWS or any if you want - it is fixed and it is with shopify only.

there are lot on dependency in many things which you have to accept and pay for them

Overall: There are lot of benefits which we have got due to shopify. We were used to manage our site via .net framework and there were lot of mess. when we shifted to shopify then it is very easy to manage backend as well as front end . too good solution.

Powerful Shopping Cart Software that requires a lot of 3rd Party Applications to be competitive.

Mar 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Shopify websites have a very clean and polished look. They have basic templates that are super nice. The website control panel has lots of features to get going in the world of Ecommerce.

We like that there is a huge community of developers and designers ready to help with any project. There are so many integrations and compatible products.

Customer support replied pretty fast to any questions that we had.

This is the most popular shopping cart platform in the world, so that comes with a piece of mind that they won't be shutting it down anytime soon,

Cons: Even though having a huge marketplace is a good thing. Most third party features cost a lot of money on a monthly basis. Unlike Magento, most Shopify third party developers want recurring monthly payments for basic features that Shopify should already have. For Example, if you want a better product search on the the website, it might cost you an extra per month. If you have 10 more add-ons like that, you can see how the price just sky-rockets.

Some of the Search features are too basic. People want an Amazon experience with filters and other options for browsing. Third party apps are too expensive to achieve this with Shopify.

Some of the way they handle URL's are annoying. Such as using the word "Collections". Very strange.

Simple to use Ecommerce retail solution

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We really like Shopify as an out-of-the-box e-commerce solution for clients and our own projects. It's biggest Pro is the easy user interface for managing product inventory, order processing, and shopping cart sales. With import/export options and an intuitive dashboard even newbies can easily make it work for their retail business. Pre built themes make it easy to get a professional look with a few clicks, and they really take care of all of the cart and checkout process. The app store is great for finding additional software integrations or marketing tools, but they come at an extra cost.

Cons: The limitations with Shopify are in the website customization side. It's built on its own proprietary code language called Liquid and can be customized to suit most any design needs, it's a closed platform so unless you activate their apps and add-ons you don't have as much control over the code and design of the site. Great for easy user interface and basic stores, but if you need additional functionality for the website itself, we tend to go with Wordpress or custom code solutions, sometimes attaching the shopify site as an add-on store to facilitate only the ecommerce portion. You're somewhat limited by their system, unlike with WooCommerce, so it's not a developer's friend -- but still great for the average retailer.

Capterra loader

It's like a buffet of apps to create the store you need... but they don't all work well together...

Jul 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: * customer support

* huge number of apps that can do everything from reviews, affiliate program, rewards program, upsells, coupon codes, and more

* dashboard that gives you a bird's eye view of your day to day, month to month business and more

* it's easy to create your pages and product pages

* it's easy to find Shopify Facebook groups and podcasts who will tell you how to grow your business

* overall, it's a beautiful software because you can start small and grow with it, the app store shows reviews of the apps so you know ahead of time what the pros and cons are

Cons: * the discount part is really poorly done. Very limited

* sometimes using one app keeps another app from working.

* some apps get very expensive quickly, especially when they charge more as you grow

love centralizing my POS and website together!

Jun 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I was using square as my POS for a long time and it worked fine for years I had zero complaints

but something better came along shopify POS ... the reason i decided to switch over (again i had 0 issue w square i loved it) is because my website runs on shopify so its alot nicer to be able to ring customers up and tie it to my website i can then add them to my email list , aesthetically it looks nicer esp on the customers end, i can literally sell items from my website on the go!

love it! helps me track what i sell more of, which makes my job easier!

the fees are decent.

Cons: I did sign up for this when it first came out so I had to "wait" a few weeks before it got to me, which was not a big deal but really was the only con .

no complaints as of yet

Overall: got us more sales!~

Shopify is powerful commerce tool

May 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: With Shopify, you can quickly launch a store, even within a day. Moreover, tons of widgets and plugins can easily be added, you can easily change the theme and make edits. I love how flexible Shopify is for my clients. I can design a custom site and then develop it with no problem. Shopify even allows selling on multiple platforms, like Pinterest and Facebook. With Shopify, my work is easier and fully organized.

Cons: A mobile application can use several more functions, for now, it seems a little empty. Product categories and subcategories are time-consuming and non-standard to implement. Well, the most important is the price, for us as a big company it is not a lot, but for a beginner, it's quite a lot. I would advise developers to make different subscriptions for different companies.

Easy for a beginner like me!

Mar 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Good site, easy to use especially for a beginner. Lots of help available via customer service and online support. You must follow the step by step instructions and you will succeed! You can set up your site as simple as you like or advanced as you like...Many , many options.

Pros: So far I am still new to the software and wanted to leave a review because sometimes the first stages of using a new software can be crucial to long term or short term use. I have been provided step by step instructions on how to use the software and how to make sure I am following all of the steps of setting up an online store. I had a few hiccups along the way and they have excellent service and helpful answers to resolve problems. Setting up an online store is new to me and I have been told that this software is one of the easiest to use which is true for me. I may come back and write another review after I have used it for a few months but as a beginner it has been pretty easy.

Cons: Since I am a beginner I do not have any cons as of yet. The only thing that really isn't a con but can seem overwhelming is that there are so many different options to how you want to set up your online store, which vendors to use and categories are endless. So it may take you a little longer than you like and it's not a bad thing to have more options than you want or need.

Love shopify

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love shopify i currently, use it for 3 sites, its very user friendly if you dont know how to code/edit html. shoot even if you know nothing the apps on shopify can help you open a shop from scratch.

they have the best amount of themes/apps than their competitors. they have a "university" which is awesome for beginners and experts alike. The customer service has been great.

but when it boils down to it how EASY it is to work/learn how to use shopify is what sets it apart from its competitors, i cant even compare it to its competitors actually !

Cons: The only con is the price it is a bit higher than other sites, especially if you have multiple domains.

this is the only thing that has ever made me question changing services.

Overall: allows me to create /manage my brands

Capterra loader

The best e-commerce platform

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have few most valuable points to use Shopify

- The pricing plan (They have good pricing plan and its very valuable for a beginner)

- Documentation and Tutorial (They have their own documentation and I can find lots of video tutorials )

- Free apps (Shopify has its own apps store and there are many free apps and very budget friendly app that can help you make good e-commerce ROI)

- Themes (It has many free themes and paid themes and even anyone can build their own theme)

- Simple setup (Anyone who lack of coding experience can setup their own store by reading their docs)

- Multiple payment getaways (There are many payment gateways supported for Shopify platform)

Cons: As a Shopify app developer I found small problems with developer portal

- If anyone needs to be a Shopify Expert they have a referral process which I don't like it's better to having a knowledge checking assesment or a test to become a Shopify Expert

- For the app development SDK should have some improvements and good documentation

Overall: I used Shopify for Drop Shipping business and I learnt more about it as a user and App developer so Shopify is suitable for any who has basic knowledge on Internet and computers who don't have much coding experiences. The pricing is very valuable and offering good features. If anyone want to take a trail before buying, they have amazing free 14 days trail period.

Capterra loader

One of the easiest way to become a business owner.

Apr 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It provides an easy entry for the junior entrepreneur. The risk is minimized and your exposure to customers is tremendous. They provide a host of systems and templates to help you set up your store to match your particular niche. You get out what you put into it, however, so don't expect to populate a store and have instant success. This can help you expand your brick and mortar business if you have one.

Cons: Competing with others is not easy and there are quite a lot of customers already present and established. This is not for the impatient. There are other storefronts that offer options Shopify does not and that I personally think have better exposure and a more trusted name right now.

Overall: The ability to set up and scale up a business without committing to a lease for years.

Easy to use, vastly powerful, but can go further

Oct 23, 2015
4/5
Overall

3.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: There's many features of Shopify's platform that I enjoy, including user, product, and order management. Having a basic blog is also fantastic. However, it's the power of it's template system that really makes Shopify shine. It's easy for web developers and designers really make Shopify their own visually.

Cons: The reliance on paid-for plugins with monthly payments. It's poison and will be the system's eventual downfall. The ability to print labels and manage shipped items- tracking numbers, service integrations (USPS/UPS/DHL/etc) is absolutely imperative and until Shopify integrates these basic features into the system, many developers and designers will still have a hard time taking Shopify as seriously as other solutions.

Recommendations to other buyers: Shopify is clearly easy to update and maintain. While I can build a website within a month, most of my time is used teaching a client to use the platform. Not for Shopify. Clients are quick to learn the basics and with the documentation, although a little outdated, most of their questions are throughly answered. This allows them to continue to use Shopify long after the developer is long gone.

Shopify and Shopify Retail POS

Apr 19, 2016
4/5
Overall

5 / 5
Ease of Use

3.5 / 5
Features & Functionality

2.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Shopify online and Shopify Retail sync up well. Setting up an online store is easy and there are several themes available.

Cons: In the 3 months since we added the Retail Package, we have discovered a major bookkeeping problem for us. We have over 100 layaway orders. When a payment is made after the original order was created, there is no way for our regular staff to print a receipt with the date a new payment is made. This creates a big problem for our customers that want to see the date each payment is made. We have reached out to Shopify for adding a feature to register shift printouts that includes all transactions/payments that were made on that shift but the problem is that the payment is attached to a previously created order. This is a nightmare for our bookkeeping department. There is a printout of totals for the shift but we need itemized printouts as well. We are getting nowhere with support. Another feature requested is customized order exports. We would like to export information that we want, not all that is exported.

Recommendations to other buyers: My recommendation is that you find out exactly what is needed for your business and bookkeeping requirements. If Shopify can resolve this register shift printout problem for us, we are totally happy with it.

Great support. Easy to get your store online.

Oct 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Shopify is a game changer in terms of ecommerce. It is so easy to get your store online. Their customer support is excellent. Support can be contacted by phone, email or live chat. It's quite simple to customise the look of your store. The best bit though is Shopify looks after the difficult to implement parts of a web store such as the shopping cart, checkout process and back end customer and order management. Many add on features are available via the Shopify App Store. Mobile app is very good.

Cons: Price quickly adds up. Each new feature added adds an additional monthly fee. I feel as though the backend order management system should have the option to bulk process orders. At the moment Shopify doesn't do this adequately.

An all-in-one solution for businesses to start and manage their e-commerce site.

Jul 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The application makes it easy to start an e-commerce site even for people with less technical knowledge. A lot of templates and themes are available so you can effectively personalize your site. Offers a safe payment option along with integrations with Paypal. The application is integrated with fed- ex, UPS etc. They provide email marketing options and also enables promotion of your product to other platforms. Ensures a quick and responsive customer service. A cost-effective solution mainly for small businesses. Provides ample analytical tools. Allows social media integration.

Cons: An absence of multiple warehouse application. Inventory system lacks in many features. Multiple currencies not allowed. A/B testing feature is absent.

Shopify is a robust and flexible platform that meets all of my e-commerce needs.

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify is built on their liquid proprietary framework. It's extremely powerful and allows for the ultimate customization while remaining efficient and replicable. The theme community is great and it has some of the best looking templates on the market.

Cons: The ability to migrate large numbers of products from other platforms proved difficult at times. There are 3P apps that leant a hand but it still isn't seamless.

Overall: It's feature-rich, robust, secure, and built on liquid which is completely customizable and intuitive to learn. It has helped grow many businesses that I've supported and provided an interface that was easy for my clients to learn.

Excellent ecommerce platform with useful features to sell everything online

Aug 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Before Shopify I used several other platforms to sell products online. Yes I was earning but all of them had some insufficiencies. But after switcing to Shopify everything completely changed for me. Shopify is combination of all other platforms and it makes Shopify unique among other platforms. After Shopify my sales doubled and it provided a comprehensive statistics. After a short analyze I managed to understand in which area my store is suffering or which products are bestsellers. My most liked features are inventory and order management functions.

Cons: Overall I am satisfied with Shopify. But for new starters fees may be a little high. If you have less products to sell then you will face some costs before revenue.

Useful for social media marketing

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It has beautiful and customizable templates (but they are not always free). Also, Shopify is easy to use and very expandable. Apps or plugins allow us to launch new initiatives in a timely and cost-effective manner. It's solving the business problem of having an easy e-commerce solution. I recommend to others all the time. The customer service with Shopify could quite possibly be the best part about working with them. Their tech support is so knowledgeable and quick to provide support. Easy going professionals.

Cons: I'd like to see more free templates. Shopify uses a different set up to customize their themes rather than using PHP for their templates. Overall there is great control of SEO, though they do unfortunately require pages and collections to be part of your URL string for those respective sections of your website, these words have pretty much no SEO value to any website.

Shopify is head & shoulders above the competition

Sep 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Love how easy & fast it is to set up and use. We got our ecommerce store up and running in less than a week.

Their mobile app is super helpful.

The Shopify team are constantly working to improve their product by adding useful features regularly.

The content they provide to support ecommerce stores is awesome.

Cons: Not being able to easily include a column for coupon codes in custom reporting is annoying.

Overall: Shopify powers our ecommerce store. It is so easy to set up and use without engineering support. Their customer support team is very helpful. Would highly recommend to anyone looking to sell products online.

Excellent Ecommerce Builder

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: With the Shopify platform you can have your online store up and running in just a few hours. The platform is easy to navigate and there is no coding experience needed to build your online store. There are lots of free templates to help get you started quick. There are also paid templates as well. Customer support is very basic, but is available 24/7.

Cons: My only complaints about Shopify is the inability to easily hide out of stock products and variations. You have to use round about methods to hide out of stock products, and it's impossible to hide out of stock variations.

Make your business more profitable with Shopify

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: My most liked feature about Shopify is convenience which makes easy to setup an online store. You don't need any programming language in order to create a beautiful website for your online store. Shopify handles all of these problems for you. You just have to take photos of your products and place it to your store on Shopify. I use Shopify for dropshipping and I spend just 2 hours everyday. With useful features and detailed statistics Shopify saves my time and I manage to focus on other projects.

Cons: What I don't like about Shopify is fee percentage when using external payment gateways. I already pay monthly fees and it would be great if these fees reduced. For big sellers this fees are lower than basic plan and it would be great if shopify gave 3 month trial period for small sellers.

Overall: Despite fees Shopify is still convenient for me and I will continue working with Shopify.

Lots of options, tons of support

Apr 10, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I use this software as a retail outlet for my small business. Uploading photos and information is super easy, pricing and payments are fast and simple. I like that I can send discount codes, automatically stop and start them, to all customers, or just to one. The options are pretty much limitless.

Cons: I'm not a software coder by any means and sometimes the auto generated things do funky stuff. I was able to contact support and they have fixed all my issues, it can just be a little irritating when you think things should work as expected and they just don't.

Capterra loader

Mind Blowing Software!

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Shopify is extremely easy to set up and get going. I feel like a wide variety of users can use Shopify with ease. I like how its very affordable while providing a good service. Shopify really helped our boutique with business by letting customer purchase through Facebook and Pinterest. Shopify really helps and tailor building a storefront with no trouble or headache at all!

Cons: I can not say one bad thing about this company in any way shape or form! Shopify is a big asset and is worth the investment and will set your company to the next level!

Pros ' Cons of Shopify

Jan 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: The backend is easy to read, nothing is crowded together. Nice size font.

Pros: Ease of use, back end is easy to read, many templates to choose from to create your website. There is also a Theme Store to choose different themes to dress up your website. Over a 1000 plug ins to add to the website - shipping, marketing, sales tax etc. The customer support is 24/7.

Cons: Shoipify charges a transaction fee per sale unless you use Shopify Payments for the transactions. This is in addition to the monthly fee. Some of the apps have a monthly fee such as the sales tax app which will add up if you use several of the apps in your website. Shopify has their own coding language, they do not use HTML ' CSS if you want to make customizations.

Get your own Shop with in minutes with amazing designs!!

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Shopify is a leading online shop builder to grow your business and starting a new online shop, or bringing an offline store online. Amazing range of designs to choose from with user friendly interface to make your life easy and everything is available within few clicks.

Cons: Shopify charges the additional fee to a platform as a percent of sales which is really not fair and it might pinch you. Besides that, you might feel the need of few customized designs basis the product or service in offering. Email hosting is not the part of the service bouquet.

My go-to recommendation for every startup's ecommerce backend.

Mar 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: - Very user friendly back end for non technical teammates

- Great integration support that allows you to connect to virtually any known online service that runs your business

Cons: - Certain restrictions especially on the check out cart and process are a pain; you are not able to customize them much at all

- Developing in liquid (their native coding language) can be costly as it's not well known

Overall: This is the ultimate out-of-the-box tool for every startup. Very little needed to get your store up and running quickly while having the peace of mind that it will scale with you for quite a while.

The last e-commerce platform I'll ever need for my business

Apr 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Continually improving the features, great customer support through live chat, unlimited options, links to POS system/shipping/invoicing all in one without using third parties. Great customization, easy enough for someone who doesn't know coding to get started, yet robust enough for someone who does to customize.

Cons: Theme updates mess with all the customizations I made and require a few hours to set up. Gift card feature doesn't allow customers to send them to a gift recipient. Very minor issues that are continually being updated though!

Nothing But The Best!

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Shopify is basically your go-to for anything e-commerce related. It is quick, clean and intuitive. It is basically a mass customization program that will fit all of your online selling needs. The app in particular is great for managing my online store. There is a reason for the growth in this company and its user base!

Cons: I understand that some users have had contact! The software is great - no complaints.

Overall: Shopify was the first program I ever used in starting my small business. I have reviewed other software since, and this still seems to be the best platform.

Have worked with store owners who have opened Shopify sites.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Great entry level eCommerce solution for small businesses. Helps set all the basic functionality that someone would need - a theme template for the store look, setting up products & collections, shipping, taxes, etc. You don't need to be super tech savvy to get yourself setup.

Cons: With any type of platform there's bound to be drawbacks, one that I would consider fairly obvious would be that Shopify has no way to track the cost of goods. I'm sure that there are people that find ways around it but it seems like an obvious must-have.

Simple enough for anyone to use

Oct 22, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We used Shopify for over a year. Whilst we didn't use Shopify to actually sell any product, we were using it to sell our clothing 'concept' to potential retailers. Shopify was was enough to use, our marketing team often uploaded hundreds of items using CSVs everyday. Occasionally we had to get our development team involved to help with the customising of templates, but other than that even someone with zero HTML experience can use Shopify.

Cons: I guess the only thing I didn't enjoy was that the templates were only customisable to a point. If I wanted to customise our site even more, I needed to get someone with coding experience to look at it and amend what I wanted changed.

Love Shopify

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I opened 3 stores with Shopify. The features that I love the most is being able to be creative - you can pick from a ton of themes that you buy or free ones that you can pretty much start from scratch and customize it.

Cons: I think the monthly cost (without the apps) is already a bit expensive for a business just starting out. I think once you start adding on some of the apps that are not free - it can get very costly. I wish there was a tiered approach - maybe after a year then the price increases from say $8 a month to then $15 a month and capping it.

Overall: I think the customer service is wonderful. They take care of any issues and questions in a timely manner. I like being able to have a business and explore my options.

Provides a painless way to sell products online

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Shopify pros: Very simple to setup and maintain an online store Ability to sell unlimited products includes features like gift cards and abandoned cart recovery, Provides an easy way to sell products online that relieves sellers from technical barriers Beautiful store templates that are optimized for mobile Many integrations and apps Would highly recommend for the tech-averse because it is so easy to use

Cons: Shopify cons: Many needed functions are only available in paid for apps which greatly drive up the cost.