# RecDesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RecDesk Software - reviews, pricing plans, popular comparisons to other Membership Management products and more.

Source: https://www.capterra.com/p/127064/RecDesk

---

# 

 RecDesk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

RecDesk

## What is RecDesk?

RecDesk is the Leader in Easy to Use Recreation Management Software. Our cloud-based platform Radically Simplifies the way recreation organizations work with and manage the information that is important to them. We're trusted by Recreation Departments, Aquatics Centers, Community Centers, HOAs, YMCAs and Boy's & Girls Clubs across 48 states and Canada.

## What is RecDesk used for?

[Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)

Overall rating

Based on 100 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

Starting price

$3835

Usage Based, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## RecDesk alternatives

Highest Rated

[4.7 (82)](https://www.capterra.com/p/148692/Join-It/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[3.9 (83)](https://www.capterra.com/p/115451/ACTIVE-Net/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

[4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (172)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/127064/RecDesk/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Payments

4.6 (49)

85.71% of 49 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Registration Management

4.7 (48)

100.00% of 48 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Facility Scheduling

4.4 (37)

86.49% of 37 reviewers that rated this feature as important or highly important

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Customer Accounts

4.6 (31)

96.77% of 31 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

Reporting & Statistics

4.6 (29)

79.31% of 29 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Credit Card Processing

4.7 (27)

103.70% of 27 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

RecDesk 72 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Track and manage schedules and meetings via an integrated calendar

Track the status of assets and whether they're checked in or out

Schedule in-person or online classes

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Track and collect membership dues

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Manage the enrollment and onboarding of all new members and accepted applications

Track the location of specific equipment at all times

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Software specialized for non-profit organizations

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

League/Team Management

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Provides intelligence to make the right inventory purchasing decisions.

Access the system via a mobile application

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.3 (100)

4.3

Based on 100 reviews

## Pricing

Value for money

4.7 (89)

Free Trial

[View pricing plan details](https://www.capterra.com/p/127064/RecDesk/pricing/)

Essential

$3,835

Usage Based,Per Year

It includes:

-   Program Management
-   Online Registration
-   Facility Scheduling
-   Online Reservations
-   Membership Management
-   Facility Check-In & Check-Out
-   Financial Management & Reporting
-   League Scheduling
-   Email Marketing Tools
-   SSL & PCI Compliance
-   Point of Sale (POS)
-   RecDesk FlexSuite
-   RecDesk Copilot Mobile App

Standard

$6,240

Usage Based,Per Year

It includes:

-   Program Management
-   Online Registration
-   Facility Scheduling
-   Online Reservations
-   Membership Management
-   Facility Check-In & Check-Out
-   Financial Management & Reporting
-   League Scheduling
-   Email Marketing Tools
-   SSL & PCI Compliance
-   Free Recreation Website (CMS)
-   Point of Sale (POS)
-   RecDesk FlexSuite
-   RecDesk Copilot Mobile App

Plus

$10,790

Usage Based,Per Year

It includes:

-   Program Management
-   Online Registration
-   Facility Scheduling
-   Online Reservations
-   Membership Management
-   Facility Check-In & Check-Out
-   Financial Management & Reporting
-   League Scheduling
-   Email Marketing Tools
-   SSL & PCI Compliance
-   Free Recreation Website (CMS)
-   Point of Sale (POS)
-   RecDesk FlexSuite
-   RecDesk Copilot Mobile App

Enterprise

$16,250

Usage Based,Per Year

It includes:

-   Program Management
-   Online Registration
-   Facility Scheduling
-   Online Reservations
-   Membership Management
-   Facility Check-In & Check-Out
-   Financial Management & Reporting
-   League Scheduling
-   Email Marketing Tools
-   SSL & PCI Compliance
-   Free Recreation Website (CMS)
-   Point of Sale (POS)
-   RecDesk FlexSuite
-   RecDesk Copilot Mobile App

Value for money

4.7 (89)

4.7

Based on 89 reviews

## Integrations

[

Sparxo](https://www.capterra.com/p/167076/Sparxo/)[

Kisi](https://www.capterra.com/p/147727/Keyless-Door-Access/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (99)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (99)

4.8

Based on 99 reviews

## User reviews

Overall rating

4.6

Based on 100 reviews

Filter by rating

5(67)

4(26)

3(7)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BP

Bill P.

Executive Director

Non-Profit Organization Management

### "RecDesk - A Solid Rec Management Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 29, 2025

I am a big fan. We've used other, similar software, and we've grown to like RecDesk for the ease of use. Part-timers can pick up the software easy. It is NOT a singular usage program for a community center, though. You will still need space management software and event software - both features of RecDesk are poor.

Pros

Ease of use. RecDesk creates a clear path forward on any task. It allows easy tracking of class rosters. Reporting features are top-notch and simplified for easy auditing and tracking.

Cons

The most challenging aspect of RecDesk is communicating with enrollees. There is no way to communicate directly from an individual, as all communication originates from the institution. Additionally, I am not a huge fan of the design of RecDesk, as it feels very dated.

Switched from

[Playbook](https://www.capterra.com/p/189592/Playbook/)

Playbook was very, very bad for accounting purposes.

Alternatives considered

[Jackrabbit Gymnastics](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/)

Reasons for choosing RecDesk

Recommendations from others within the industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2025

Hello Bill, Thank you for the review. We're happy to hear you find value in the reporting, that it makes auditing easy, and that it's easy enough for all of your users to understand. Thanks for being a customer!

LL

Lori L.

Asst

Government Relations

### "Recdesk is a great tool for Park & Rec& rental property."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2025

RecDesk is a great tool to have if you are over park registration, park league, and any rental areas. Registrations turn into park leagues with a few click. You can ever get a computer generated schedule based off your requirements. We also use it to rent out our community center and it has made that process easier as well.

Pros

I love that documents can be placed on a member so that the customer never has to bring the same paperwork over and over. I love how simple it is to create a league from program registration.

Cons

I do not have anything that stands out that I would like to change.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 6, 2025

Lori, Thanks for your 5-star review! We're glad you've found RecDesk to be a great tool that simplifies your registration, leagues, and rental areas. Please don't hesitate to reach out with any other feedback!

PC

peter c.

Director

Recreational Facilities and Services

### "Plus 1 for RecDesk!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2024

RecDesk has filled our needs seamlessly. We are faster and more efficient in our processes and only use around 40% of the programs capabilities.

Pros

Ease of use, learning the program was intuitive and efficient, easy to realize and correct user mistakes. The support I've needed was quick and solved the issues.

Cons

That I'm the only administrator. I wish that I had more staff that I can assign to the program. I have not had any issues with RecDesk.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 28, 2024

Hello Peter, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with RecDesk. Your feedback means a lot, and knowing we’re doing things right is wonderful. We look forward to serving you again in the future!

RM

Rick M.

Parks and Recreation Director

Government Administration

### "North Augusta Parks & Recreation RecDesk"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2024

Excellent! The RecDesk team helped our department meet our deadline to go live and have been available to answer all our questions. Thanks to \[sensitive content hidden\] for all their assistance!

Pros

Simplicity for the entire staff to learn and helpfulness of the staff!

Cons

Getting PCI compliant with Clover Connect

Switched from

[RecTrac](https://www.capterra.com/p/104588/RecTrac/)

Needed a product that was easy enough for entire staff including part-time employees to use.

Alternatives considered

[CivicPlus Recreation Management](https://www.capterra.com/p/127098/CivicRec-powered-by-REC1/)

Reasons for choosing RecDesk

Customer Service, competitive pricing, and recommendation of fellow professionals.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 21, 2024

Greetings North Augusta! Sending a sincere thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

EM

Evelyn M.

Recreation Leader

Arts and Crafts

### "Easy to Access but sometimes hard to find camps "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 1, 2024

I have been using recdesk to register my family for camps and other activities

Pros

It was easy to access and set up an account

Cons

It was difficult to find some of the activities or programs because they were not in order by date and the registration fee was not on recdesk when I first registered my grandson.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2024

Hello Evelyn, Thank you for sharing your feedback with us. We understand that you have specific needs, and we’re here to help meet them. Please feel free to reach out to our customer support team at reach out to your CSM or the customer support team, and we'll be happy to assist you. We appreciate your input and look forward to ensuring you have the best possible experience with us.

KA

Kendyle A.

Executive Administrator

Recreational Facilities and Services

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2024

Overall, I enjoy RecDesk. It makes it easy to track programming revenue, print daily reports, and create reservations.

Pros

I like how easy RecDesk is to use and understand. The support team does a great job of providing training videos and answering questions quickly.

Cons

I do not like that for every transaction, users need to create an account to register for a program or reserve a site. Some community members find it to be a hassle, but it is easy to make an account.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2024

Thank you so much for taking the time to share your positive feedback with us! We’re thrilled to hear that you had a great experience with RecDesk. Your kind words and support mean a lot to our team. We’re constantly striving to provide the best possible experience for our customers, and it’s rewarding to know that we’ve met your expectations. If there’s anything else we can do for you, or if you have any suggestions on how we can continue to improve, please don’t hesitate to reach out. We’re here to help! Thank you again for your valuable feedback and for being a part of our community.

RB

Roy B.

Director of Operations

Non-Profit Organization Management

### "More Software Development "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 29, 2024

Pros

We like the simplicity use cases of RecDesk on the Admin Side

Cons

Community Side, there's a little too much going on; We wish that their was a community member training that we can give to parents; - Not having Discount Codes; and forcing organizations to put Fees online even if people have scholarships - No true Scholarship features (and we have to create workarounds) it would be nice if we put them in a scholarship everything we select would automatically fix or adjust pricing - Administrative Burdens: A lot of things in RecDesk can not be customized to the organization's needs, and we wish that we got to sit down with one of the Software developers and let them know our needs as an organization.

Switched from

[TeamSnap](https://www.capterra.com/p/123208/TeamSnap/)

We needed more features for our reporting since we are a non-profit that get multiple grants

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[Amelia](https://www.capterra.com/p/200413/Amelia/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2024

Thank you for sharing your feedback with us. We are listening closely, and it’s clear there are a few areas where we can improve to better meet your needs. To address your concerns more effectively, we encourage you to reach out to our customer support team. We’re here to assist you and ensure that any issues are resolved to your satisfaction. We truly appreciate your input and your continued support. Your satisfaction is important to us, and we’re committed to making the necessary improvements.

AS

Aidan S.

League program coordinator

Sports

### "Review 2024"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

July 29, 2024

Pros

The simplicity of the software and it is easy to use

Cons

Sometimes I forget how to do things but otherwise the software is user friendly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2024

Hello Aiden, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

TR

Toni R.

Instructor

Recreational Facilities and Services

### "Good source of info"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 23, 2024

Pros

Ease of using and able to navigate the site

Cons

There is nothing I disliked about Rec Desk

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2024

Toni, Thank you so much! We’re grateful to have you as our client. We strive to provide superior easy-to-use software. We appreciate your kind words.

PR

pioneer R.

lifestyle advisor

Events Services

### "Rec desk easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2024

Very user friendly for an older demographic, the reports for G/l are so easy to use. Payment reconciliation very easy.

Pros

It is very user friendly for an older demographic

Cons

time consuming entering information for programs

Switched from

[ACTIVE Educate](https://www.capterra.com/p/116070/ACTIVE-Educate/)

needed something more user friendly for and older cliental

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 3, 2024

Hello, Thank you for the kind feedback. RecDesk is easy to use software for all ages. Please reach out to your Customer Success Manager for assistance with ways to simplify entering information and copying programs. Best regards!

[View all Reviews](https://www.capterra.com/p/127064/RecDesk/reviews/)

Popular comparisons

[MyRec.com vs RecDesk](https://www.capterra.com/compare/127064-127071/RecDesk-vs-Online-Registration-System)[ACTIVENet vs RecDesk](https://www.capterra.com/compare/115451-127064/ACTIVE-Net-vs-RecDesk)[SmartRec vs RecDesk](https://www.capterra.com/compare/127064-198905/RecDesk-vs-SmartRec)

[Daxko Operations vs RecDesk](https://www.capterra.com/compare/127064-268006/RecDesk-vs-Daxko-Operations)[CivicPlus Recreation Management vs RecDesk](https://www.capterra.com/compare/127064-127098/RecDesk-vs-CivicRec-powered-by-REC1)[CommunityPass vs RecDesk](https://www.capterra.com/compare/127064-148379/RecDesk-vs-CommunityPass) 

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