--- title: "RecDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is RecDesk the right Parks and Recreation solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/127064/RecDesk/reviews/" page_type: "reviews" language: "en" --- RecDesk 4.6 (100) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of RecDesk Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews AK Ann K DirectorRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 6-12 months. “RecDesk is a complete system that handles membership, facilities, members data base, leagues, check ins and attendance.“ January 20, 2024 SO Shellie O Events DirectorGovernment Administration, 51 - 200 employeesUsed the software for: 1-2 years. “We can use it for registration and to set up the initial bracket, but beyond that, it will not work for pickleball because of how you score the players.“ January 24, 2024 LL Lori L AsstGovernment Relations, 11 - 50 employeesUsed the software for: More than 2 years. “RecDesk is a great tool to have if you are over park registration, park league, and any rental areas.“ January 31, 2025 LI Laura I Office ManagerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 1-2 years. “I really do NOT like that our patrons can't make partial payments on their rentals and/or sports fees if they are paying online at home or on the go.“ November 2, 2023 SM Saundra M Outreach and Volunteer SpecialistEnvironmental Services, 11 - 50 employeesUsed the software for: More than 2 years. “Now that is it up and running, I appreciate the versatility of the software and that it allows a mostly hands off experience to manage program registration, shelter reservation, and payment. Although RecDesk still seems robust, I find my way around the software and accomplish the task.“ October 30, 2023 SO Shellie O Events DirectorGovernment Administration, 51 - 200 employeesUsed the software for: 1-2 years. “I imagine it is adding to the data that we pay for annually and it is taking up space on your server.“ January 24, 2024 BP Bill P Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “RecDesk creates a clear path forward on any task.“ September 29, 2025 SO Shellie O Events DirectorGovernment Administration, 51 - 200 employeesUsed the software for: 1-2 years. “My biggest "complaint" is that we cannot use all of the Rec Desk features for our pickleball league.“ January 24, 2024 ## Showing most helpful reviews Showing 1-25 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tara T. Recreation Director Recreational Facilities and Services Used the software for: 2+ years ### "RecDesk works perfectly for our Department's needs!" September 9, 2022 5.0 We have very pleased with the ease of this product, and our residents/ participants love the convenience and flexibility it has brought for registering for our department's programs and events. Pros It is easy to train staff on how to use it, if we have a question it's answered in a very timely manner, there is no cost for upgrades, and we get emails or pop-ups announcing new modules or upgrades. Cons When we move a participant to a new program their forms disappear, and for new participants they sometimes find the category selection on their "view" homepage to be a challenge. Review Source BP Bill P. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "RecDesk - A Solid Rec Management Software" September 29, 2025 4.0 I am a big fan. We've used other, similar software, and we've grown to like RecDesk for the ease of use. Part-timers can pick up the software easy. It is NOT a singular usage program for a community center, though. You will still need space management software and event software - both features of RecDesk are poor. Pros Ease of use. RecDesk creates a clear path forward on any task. It allows easy tracking of class rosters. Reporting features are top-notch and simplified for easy auditing and tracking. Cons The most challenging aspect of RecDesk is communicating with enrollees. There is no way to communicate directly from an individual, as all communication originates from the institution. Additionally, I am not a huge fan of the design of RecDesk, as it feels very dated. Alternatives considered [Jackrabbit Gymnastics](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/) Reason for choosing RecDesk Recommendations from others within the industry. Switched from [Playbook](https://www.capterra.com/p/189592/Playbook/) Playbook was very, very bad for accounting purposes. Review Source Response from Xplor Technologies October 7, 2025 Hello Bill, Thank you for the review. We're happy to hear you find value in the reporting, that it makes auditing easy, and that it's easy enough for all of your users to understand. Thanks for being a customer! BB Ben B. Recreation Pastor Non-Profit Organization Management Used the software for: 6-12 months ### "Going from good to great with RecDesk" January 19, 2024 3.0 Overall my experience has been positive, but with some letdown along the way. The product is good, but a few tweaks could be great! Pros Here is what is right about RD \*please note that my interaction with RecDesk is only from a league managment perspective. -The Dashboard. Specifically the registration and payment tab. Historically we've never been able to collect payment upon registration for our leagues, which leaves us to have to turn into collection agents. -Ordering uniforms. This year my assistant was able to order uniforms in 30 min as opposed to our old system which took days -I like how easy it is to mass communicate (more on this below) -I like the flex calendar and the ease of access to the facility schedule -I like being able to see who is overdue in payments Cons Here is a few wrongs about RD -Not being able to upload a pdf or a premade practice/game schedule, or any important documents for that matter, for my coaches to see on "My Leagues". -Creating a practice/game schedule is extremely difficult. Having to go into each league individually and schedule each game is taxing. The user interface is difficult to understand for this process. Thus, we opted to create them outside of RD, and just import them as documents so that coaches could just access from their "My League" pages. When I learned that was not an option, I discovered just how difficult to create practice and game schedules. We abandoned this feature and just gave the coaches their stuff via email. To be fair, I / my training could be the issue. -The back of house user interface system is difficult to process visually. All of the main tabs and their subsequent tabs, plus the quick actions tabs on the right creates paralysis by analysis (this is subjective however) -I don't like how I cant send out one mass email / sms to all our leagues. I have to go into each individual league (like i said, it could be on my end) -Not a fan of how I can upload pictures of each coach on their profile or my personal profile for that matter -Not a fan of how difficult the process is change the look and fell of each landing page Reason for choosing RecDesk We liked having the ability to do multiple things under one system Switched from [Cogran](https://www.capterra.com/p/132389/Cogran/) Our recreation, fitness and facility, member managment, and POS systems all needed to come under one umbrella. Review Source Response from Xplor Technologies April 4, 2024 We appreciate your feedback and are delighted to know you enjoyed our software. Your satisfaction is our top priority, and we invite you to reach out to our customer support team for further assistance. JK John K. Recreation Director Recreational Facilities and Services Used the software for: 2+ years ### "RECDESK IS NUMBER #1 " January 24, 2024 5.0 Amazing. I have used 4 different Recreation Software's over my career and I always support RecDesk. Other professionals ask between different companies and I say go with RecDesk every time! Easy choice go with RecDesk you wont regret it! Pros Customer Service: If I need anything at all or would like to change something I'm heard actions are taken quickly and always a friendly, helpful person on the other side of the phone/computer. How easy it is to use: On a customer and management basis, we don't call often into support because its so easy to use and updates happen and when they do we are notified and normally a video or explanation happens to learn the new features. Affordable cost for the product: It's affordable and covers all of our needs membership, credit cards processing, registrations, facility reservations, calendars, along with data for budget season and so much more. Cons I have used 4 different Recreation Software's and I always support RecDesk no cons! Easy choice go with RecDesk you wont regret it! Alternatives considered [RecTrac](https://www.capterra.com/p/104588/RecTrac/)[MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[Sportsman Web](https://www.capterra.com/p/140072/SportsMan-SQL/) Reason for choosing RecDesk My time in Milford as a Program Coordinator our Director was looking to make a change. I was a little hesitant to change software's and she was as well. RecDesk let us test the product 6 months in advance before going live so we can understand it and get all future programming/calendar info in there before releasing it to the public. There were videos to watch and also screen time between a rep and ourselves to completely learn the program. Review Source Response from Xplor Technologies April 4, 2024 John, Wow! We are blown away by your review. Thank you for choosing RecDesk. LI Laura I. Office Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Review from Office Manager at Lyons Recreation Department" November 2, 2023 4.0 Overall it's a great program and there is a lot that can be customized to our liking. Pros There are several things about the software that I do like. Some of the Program/League features are a little easier than CivicPlus.. Cons I really do NOT like that our patrons can't make partial payments on their rentals and/or sports fees if they are paying online at home or on the go. Reason for choosing RecDesk It was a group effort among our Rec Dept, Financial staff, and Recreation Staff. Switched from [CivicPlus Recreation Management](https://www.capterra.com/p/127098/CivicRec-powered-by-REC1/) Difficulties with their vendors/software for our merchant services and their compatibility with our equipment. Review Source RB Roy B. Director of Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "More Software Development " July 29, 2024 4.0 Pros We like the simplicity use cases of RecDesk on the Admin Side Cons Community Side, there's a little too much going on; We wish that their was a community member training that we can give to parents; - Not having Discount Codes; and forcing organizations to put Fees online even if people have scholarships - No true Scholarship features (and we have to create workarounds) it would be nice if we put them in a scholarship everything we select would automatically fix or adjust pricing - Administrative Burdens: A lot of things in RecDesk can not be customized to the organization's needs, and we wish that we got to sit down with one of the Software developers and let them know our needs as an organization. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Switched from [TeamSnap](https://www.capterra.com/p/123208/TeamSnap/) We needed more features for our reporting since we are a non-profit that get multiple grants Review Source Response from Xplor Technologies August 2, 2024 Thank you for sharing your feedback with us. We are listening closely, and it’s clear there are a few areas where we can improve to better meet your needs. To address your concerns more effectively, we encourage you to reach out to our customer support team. We’re here to assist you and ensure that any issues are resolved to your satisfaction. We truly appreciate your input and your continued support. Your satisfaction is important to us, and we’re committed to making the necessary improvements. AK Ann K. Director Recreational Facilities and Services Used the software for: 6-12 months ### "RecDesk - Helpful and Complete" January 20, 2024 5.0 The staff have been amazing. Our roll out was well thought out and easy. They continue to be available when we need help! Pros RecDesk is a complete system that handles membership, facilities, members data base, leagues, check ins and attendance. The staff at RecDesk is very responsive and helpful. Cons Some desired features are still in the works. Reason for choosing RecDesk Great service! No start up costs (this was huge). When starting a new product, paying thousands of dollars to start using it just doesn't make sense. Review Source Response from Xplor Technologies April 4, 2024 Ann, We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Thanks! KG Kristie G. Administrative Assistant Recreational Facilities and Services Used the software for: 6-12 months ### "Easy yet Precise! " May 25, 2023 5.0 Phenomenal! Thank you for the kindness and the fabulous product! Pros Easy, Easy, Easy! Everything is easy once set up it established. Learning the system is literally a breeze. I love the 'Resources' (how-to lookup) tab which is always visible when using RecDesk. Customer Service is AMAZING! Everyone is super friendly and everyone is willing to share all their knowledge. Cons Setting up Bulk Email Campaigns is easy; however, you have to enter a different 'campaign' every time you'd like to send an email. You can schedule ahead, but, I do hope a 'copy' function is added in this module to easily re-announce the programs (i.e.: registration ends soon, registration ends tomorrow, etc.). Alternatives considered [MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[CivicPlus Recreation Management](https://www.capterra.com/p/127098/CivicRec-powered-by-REC1/) Reason for choosing RecDesk Ease in navigating and manipulating the product/modules; everything is 'at-a-glance' and the short-cuts built in to each page is a fabulous toggling tool! Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Previous administration was not pleased with the functionality. I never delved into SportsEngine so I can't say for sure the downfalls. Review Source JK Jaime K. Facility Manager Recreational Facilities and Services Used the software for: 2+ years ### "West Hartford" May 10, 2022 5.0 Overall, its a great system for registrations and scheduling. The customers find it very easy to use. Pros This software is by far the easiest software for new staff to learn quickly. With so many part timers, and a high level of seasonal and part time turnover, its important that the basic functions be easy to learn and figure out. Its the most intuitive software to use on an admin level, and our customers also find it to be easy to figure out. The basics are basic enough for new staff to figure out. Cons Once you become proficent in the basics, the more advanced functions are convoluted and could be cleaner. We dislike the Export to Excel, would prefer a report that generates a PDF. In the export, it creates a list and you have to remove categories in excel, instead of being able to toggle the desired categories in the system before generating the report. When data entering programs, we would like a report to confirm what was inputted instead of having to go through each tab individually. When creating programs, its frustrating to have to keep saving on every tab and also every individual date that it added. We want to do payment plans but it doesn't let you mass enroll into a payment plan, you have to individually set it up for each registration. Once parents put in their own emergency forms, they cannot go back in and update the information without registering for another program. Alternatives considered [MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[CivicPlus Recreation Management](https://www.capterra.com/p/127098/CivicRec-powered-by-REC1/) Reason for choosing RecDesk price, customer service, RecDesk's willingness to hear us and meet our requests. It didn't feel like we had to fit their system, but more like they wanted to hear us and fit what we needed. Switched from [RecTrac](https://www.capterra.com/p/104588/RecTrac/) RecTrac was very confusing and not web based. Review Source JC Jessica C. Director Recreational Facilities and Services Used the software for: 2+ years ### "Ease of Use!" January 24, 2024 4.0 It has been a lifesaver having an online registration system in place when you are a department of 1 full time staff providing programs for over 1500! Pros It is easy to use and the customer service is prompt Cons How coupons and discounts are applied to accounts Alternatives considered [MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/) Reason for choosing RecDesk How the pricing was set up compared to the others who based on residency Review Source Response from Xplor Technologies April 4, 2024 Thank you for sharing your experience with us! We are thrilled to hear that RecDesk helped you with your programs. We appreciate your feedback. MC Matt C. Director of Parks & Recreation Non-Profit Organization Management Used the software for: 2+ years ### "Great product - Easy to use!" May 9, 2022 5.0 Excellent customer service. Pros I really liked how easy this software is to use. With very little training, a new employee can pick up its functionality and navigation easily. Cons We run after school programs and summer camps and there are some features in Camp Specific Software that don't work as well in Rec Desk. There are ways to get the information but its not as streamlined as a general program registration. Alternatives considered [MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/)[Sportsman Web](https://www.capterra.com/p/140072/SportsMan-SQL/) Reason for choosing RecDesk Affordability and easy of use. Some of the other vendors some steps were counter intuitive and took longer than seemed necessary Review Source SO Shellie O. Events Director Government Administration Used the software for: 1-2 years ### "Rec Desk helped us track facility usage and improve our recreation programs!" January 24, 2024 5.0 Rec Desk has allowed us to track our financial impact of our recreation programs more accurately and honestly. We believe our recreation program has grown drastically because we now have online registration. We have even been able to add an adult pickleball league because Rec Desk makes it so easy to register and communicate with participants and coaches! Pros We can now allow online sign up for programs and accept credit/debit card payments! We love the built-in POS service for our concessions. It also allows us to track the usage of our facilities much better than the membership database software that we had previously. We have also been able to transition to online reservations for all of our rental facilities, which saves so much time and paperwork and eliminates human error as well as the amount of cash changing hands. Cons It does not allow for us to check member in and out when using our facilities. It would be nice to be able to track how long people are staying, but it definitely is not high on our priority list. It would also be nice to be able to edit a series of classes more easily. I recently had to delete an entire class (that takes place 6 times a week) and re-enter it just to change one thing I had done incorrectly. My biggest "complaint" is that we cannot use all of the Rec Desk features for our pickleball league. We can use it for registration and to set up the initial bracket, but beyond that, it will not work for pickleball because of how you score the players. They play doubles, but their scores are individual. I don't know if there is a way to fix this. It is a rather unique sport in terms of scoring and bracketing. I wish we could DELETE members rather than ARCHIVE them. Because we can register people on site (at our Rec Center) and people can also register online (when they register for a league/program) we have had several duplicate members created. It would be nice to be able to eliminate all of those archived members at some point. I imagine it is adding to the data that we pay for annually and it is taking up space on your server. Reason for choosing RecDesk It came highly recommended by other users, we preferred how it looked on the user side (much easier to navigate intuitively), and seemed to suit our needs better overall. Review Source Response from Xplor Technologies April 4, 2024 Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! Please contact our support team with your suggestions for enhancements. CE Cynthia E. Communications and Development Consultant Non-Profit Organization Management Used the software for: 2+ years ### "RecDesk for State Parks & Recreation Agency" July 24, 2022 5.0 RecDesk prioritizes customer service and innovation. They understand parks and recreation agencies and the special challenges they face. We purchased RecDesk to fulfill one simple task - manage a food truck rental system for our state parks and recreation agency. Over our first three years with RecDesk, it's become an essential tool integrated into almost every facet of our agency. Pros From my earliest research into cloud-based solutions for our state parks and recreation agency, I was impressed by the customer support at RecDesk. Three years later, their support team remains outstanding - quick to respond, extremely helpful, very smart. The features of RecDesk that caused us to choose them included membership options, document management, calendar management, invoicing, internal task management, facility management, and many other features. RecDesk enabled us to modernize our parks and recreation agency, which had previously conducted most of its business on paper. I retired recently but know that the agency continues to use RecDesk and has extended their contract. Cons RecDesk makes regular upgrades to its software, so many of the features I'd hoped to see have already been instituted (and they're great about taking suggestions for future upgrades). The area where we requested the greatest number of upgrades was in the flex form area, because we used it so heavily for special use permits. Alternatives considered [Momentus Technologies](https://www.capterra.com/p/2403/Momentus-Technologies/)[MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/) Reason for choosing RecDesk The membership feature and pricing. Review Source MB Marla B. Recreation and Event Coordinator Recreational Facilities and Services Used the software for: 2+ years ### "Love it and recommend! " January 19, 2024 5.0 I recommend recdesk to all rec professionals I talk to! Many rec professionals in our area deal with "bigger" rec software and I constantly hear complaints. I recommend RecDesk because of the excellent customer service and I always let people know that RecDesk continues to add and adapt tools to better suit the needs of their customers so if there is something that their current software has that RecDesk doesnt....They may have it soon, too! Pros Customer service and that RecDesk continues to add and adapt tools to better suit the needs of the rec industry. Cons N/A - any issues have been resolved but the addition of new features and tools Review Source Response from Xplor Technologies April 4, 2024 Hi Marla, We are so glad you had a positive experience with us. Your support is invaluable, thank you! MK Megan K. Program Coordinator Recreational Facilities and Services Used the software for: 2+ years ### "User friendly software with great support" September 13, 2022 4.0 Great! It's userfriendly. I've recommended it to others. Pros Customer support is key and is great. We find things here and there that would make our navigation easier but for the most part having someone easily explain another way is great. Cons I have submitted many requests since we purchased in 2019, definitely look those up. Pulling POS reports could be easier Looking up someone by their first name only (not just exporting to excel) Viewing someone's waivers from their profile would be better than having to find them in the Membership tab and option Reason for choosing RecDesk It has more options available. MySeniorCenter was limited. Please reach out to Nancy, our director, if you have questions regarding this. Review Source AW Anne W. Manager Performing Arts Used the software for: 1-2 years ### "Wonderful for our city to organize parks and rec, a youth center, and an arts center all in one place! " November 6, 2023 4.0 It has been great overall I have to say. We really needed a way to offer credit card sales both in person and online to our patrons and this has worked seamlessly. Soon we are going to add a Sparxo account that will connect to our RecDesk for ticket sales. Now that the arts center is fully open we are ready to use this function by offering tickets online for shows. Pros I appreciate the ability I have to schedule events in multiple facilities inside of the arts center, they can overlap, and being able to both print the calendar and export the events into different files is essential. The POS system has been essential for the arts center, we now use it for every event we hold to sell merchandise and concessions. Cons In the reports tab, I would really like to have a report for option for POS only. There are times I simply need a report of the POS sales without any of the other data. Sometimes it takes a while for me to locate certain items because there are so many tabs at the top. Perhaps narrowing down those top tabs into more subcategories would be more helpful for me personally. Review Source LL Liz L. Managing Director Non-Profit Organization Management Used the software for: 2+ years ### "RecDesk to the Rescue" January 19, 2024 5.0 We are happy with the product! It ensures our classes are accessible and trackable for our participants and staff. Pros It is cost effective and does everything that we need to keep our organization's programs organized on the front and back end. Cons Some of the backend is clunky. For instance, I can only search by last name as far as members and that sometimes is problematic. Review Source Response from Xplor Technologies April 4, 2024 Hello Liz, We appreciate your feedback and are delighted to know you enjoyed our software. Your satisfaction is our top priority, and we appreciate your suggestions for improvement. AW Allison W. Recreation Manager Recreational Facilities and Services Used the software for: 1-2 years ### "RecDesk" October 30, 2023 4.0 Very good. I am defiantly happy we choose RecDesk Pros Easy to use. Great customer support and support link. Cons Reporting. I use the reports were broken down a little better. Reason for choosing RecDesk We chose RecDesk because of pricing and door access. We were wanting to integrate a new door system as well. Switched from [ACTIVENet](https://www.capterra.com/p/115451/ACTIVE-Net/) Pricing and overall use of the other system Review Source TK Todd K. Recreation Manager Recreational Facilities and Services Used the software for: 2+ years ### "RecDesk Review" October 30, 2023 5.0 Pros The ease of use is the best thing about RecDesk, I can hire a new employee and with a month of usage they are trained. Cons I make all of my schedules on a schedule maker and then have to hand-upload them all and it takes forever. I would love to see a schedule uploader to load them into the system for me. Review Source SB Sam B. Program Coordinator Recreational Facilities and Services Used the software for: Less than 6 months ### "RecDesk for Pickens Parks and Recreation" January 19, 2024 5.0 My overall experience with RecDesk has been pleasant. On a scale of 1 through 10, I would give it an 8. Pros RecDesk has tremendously helped us with registration, scheduling, and making things easier for our community. Having the ability to take online registration and payments has made for easier and more participants within our programs. Cons So far, the only issue I have run into is sending out bulk emails. Sometimes the system and my email do not like to work together and can make for sending the emails complicated. Review Source Response from Xplor Technologies April 4, 2024 Hi Sam, Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out to our Customer Support if there’s anything else we can assist you with your bulk emails. pC peter C. Director Recreational Facilities and Services Used the software for: 2+ years ### "Plus 1 for RecDesk!" August 21, 2024 5.0 RecDesk has filled our needs seamlessly. We are faster and more efficient in our processes and only use around 40% of the programs capabilities. Pros Ease of use, learning the program was intuitive and efficient, easy to realize and correct user mistakes. The support I've needed was quick and solved the issues. Cons That I'm the only administrator. I wish that I had more staff that I can assign to the program. I have not had any issues with RecDesk. Review Source Response from Xplor Technologies August 28, 2024 Hello Peter, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with RecDesk. Your feedback means a lot, and knowing we’re doing things right is wonderful. We look forward to serving you again in the future! EM Erin M. Senior Services Manager Recreational Facilities and Services Used the software for: 2+ years ### "Rec Desk Review" April 17, 2024 3.0 Pros Rec Desk provides a master calendar which is very helpful when planning programs. There are multiple programmers who offer programs in several buildings and outdoor locations. Cons I do not find the payment feature user friendly, especially when a participant has a credit. Review Source Response from Xplor Technologies April 18, 2024 Hello Erin, We are delighted that you like our calendar feature. We appreciate your feedback on payments and encourage you to reach out to our Customer Support team to review the workflow. RA Rick A. Staff Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent interface" January 19, 2024 5.0 Pros With the numerous functions that we use daily, RecDesk helps us to process customer information in a timely manner. Cons I have not found anything that I do not like with RecDesk. Once you learn how to move from screen to screen, it makes access to the processing and storage of information easy to use. Review Source Response from Xplor Technologies April 4, 2024 Hello Rick, Thank you for the 5-star rating! We are thrilled to know that you enjoyed our software. Your feedback motivates us to continue providing exceptional service to all our customers. PO Peter O. Director of Parks and Recreation Recreational Facilities and Services Used the software for: 6-12 months ### "So far so good!" February 8, 2023 4.0 Great! \[sensitive content hidden\] and the crew are a pleasure to work with. Very responsive and understanding of our needs. So far so good on our end! Pros Support has been exemplary. Ease of use also ranks up there. Love the ‘wishlist’ feature. RecDesk certainly delivered on one of our wishes. Cons A work in progress is our drop in credit classes, doesn’t seem to track and monitor when punches get low. Facility parameters seem tricky. Review Source tR tanella R. Recreations Assistant Consumer Services Used the software for: 6-12 months ### "I really enjoy using this " April 18, 2024 5.0 Pros When I am using recDecks I love how organized all of the tabs are. Cons There aren't enough short cuts. I also would like an easier process to give credits to accounts. Review Source Response from Xplor Technologies May 3, 2024 Hello Tanella, We are glad you enjoy the software, and the organization that it offers. If you want to review some of the workflows please reach out to Customer Support. They can assist you. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.