# MyRec.com Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyRec.com Software - reviews, pricing plans, popular comparisons to other Registration products and more. Source: https://www.capterra.com/p/127071/Online-Registration-System --- # MyRec.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyRec.com ## What is MyRec.com? MyRec.com is an independently owned, leading provider of comprehensive, web-based software designed to streamline and simplify recreation management. The platform offers all-inclusive features, including program management, facility reservations, point-of-sale (POS) systems, membership tools, online registration, and advanced reporting capabilities designed to make registration, scheduling, and communication easy for your staff & your participants. Our expert support team of seasoned park & recreation professionals are dedicated to ensuring your success. We start you out with a dedicated onboarding specialist who assists in the building of your site with your specs, and provides training. After your site goes live, you transition to the client success department who is there to answer any questions, or provide extra training. Get MyRec For Your Rec- and let us simplify your recreation management! Visit us at MyRec.com. ## What is MyRec.com used for? [Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Registration](https://www.capterra.com/registration-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 166 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 1% Starting price $3445 Other, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Registration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyRec.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.myrec.com&name=MyRec.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyRec.com 4.5 (166) VS. [4.6 (100)](https://www.capterra.com/p/127064/RecDesk/reviews/) Starting Price $3445 Other, Per Year Starting Price $3835 Usage Based, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (166) Ease Of Use 4.6 (100) Value For Money 4.6 (151) Value For Money 4.7 (89) Customer Service 4.9 (161) Customer Service 4.8 (99) ## MyRec.com alternatives [3.9 (83)](https://www.capterra.com/p/115451/ACTIVE-Net/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (36)](https://www.capterra.com/p/115868/ProClass/reviews/) Starting price $249.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (65)](https://www.capterra.com/p/232490/EMS-Scheduling-Software/reviews/) Starting price $9000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/127071/Online-Registration-System/alternatives/) ## Who uses MyRec.com? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 109 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 109 reviews Administrative 51% Administrative 51% Program & Project Management 17% Facilities & Maintenance 2% Health & Medical 2% Others 28% Top industries Based on 109 reviews Recreational Facilities and Services 66% Government Administration 29% Sports 2% Government Relations 2% Other 1% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Registration 4.5 (40) 77.50% of 40 reviewers that rated this feature as important or highly important Real-time registration over the web Registration Management 4.6 (34) 79.41% of 34 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Electronic Payments 4.5 (32) 75.00% of 32 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Processing 4.5 (32) 71.88% of 32 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Accounts 4.5 (29) 82.76% of 29 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Reporting & Statistics 4.4 (27) 77.78% of 27 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns MyRec.com 61 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups A list of registered participants Create, manage, and print wearable badges Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Track and manage schedules and meetings via an integrated calendar Track the status of assets and whether they're checked in or out Online registration for classes Schedule in-person or online classes Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Import and export data to and from software applications Protect sensitive data for digital privacy Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track the location of specific equipment at all times A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Online registration for events Plan an event's time and location Manage tickets for specific events Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Store, manage and track all forms in a centralized location Register a group/batch of attendees Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items League/Team Management Automate workflows and trigger campaigns based on customer actions Add, store and access information pertaining to members Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Provides intelligence to make the right inventory purchasing decisions. Access software remotely via mobile devices Real-time registration over the web Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Check-in and out via a mobile device or kiosk Send messages via SMS Set up connections to third-party platforms to improve business processes Make a list and register visitors Record, update and manage waiting lists Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.3 (166) 4.3 Based on 166 reviews ## Pricing Value for money 4.6 (151) [View pricing plan details](https://www.capterra.com/p/127071/Online-Registration-System/pricing/) Recreation Software Fees $3,445 Other,Per Year It includes: - After School/Camp Programming - Bulk Email & Text Communications - Cloud-Based Hosting - Facility Reservations - Financial Reporting - Memberships With Card Scanning - Online Registration - Point of Sale Management - Program Management - Public-Facing Website - SSL Certificate - Team Management - Training & Initial Data Entry - Training & Support - Unique Domain - Unlimited Users With Remote Access - Web-Based Management Suite Value for money 4.6 (151) 4.6 Based on 151 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (161) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (161) 4.9 Based on 161 reviews ## User reviews Overall rating 4.5 Based on 166 reviews Filter by rating 5(101) 4(54) 3(10) 2(1) 1(0) Mentioned topic Sorted by most recent AS Alex S. Clerk Sports ### "Wilbraham Parks and Recreation, MA " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 21, 2026 Overall, the platform is user friendly and well suited for recreation operations. I would recommend MyRec to other local departments. Pros Registration process and financial reports are user friendly. Facility rentals are also very user friendly. Cons The email blast system is limited and doesn't allow you to filter certain groups. The text editor is also not very intuitive and has causes a lot of formatting issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2026 Thank you for your thoughtful review! We’re glad to hear that registration, financial reporting, and facility rentals have been working well for your team. Response: We appreciate your feedback on the email tools and text editor. Input like yours helps us guide updates. Thanks again for your recommendation—we’re proud to support your department! RD Ray D. President Internet ### "MyRec Great software for small to mid sized departments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 10, 2026 Overall for a small to mid sized department with staff who are not technologically inclined this is a great software. The learning curve is easy and things are pretty intuitive. It has the functionality you need but may not have some of the fancier capabilities. Also, the value is there with the pricing. Pros I like that MyRec is intuitive and simple to use. Their customer service is excellent, for example if you call them you talk to an actual person. In my experience the customer service people are able to fix your problem before you end the call with them. Cons I think the customer UI could be modernized a bit. Also, camp site reservations could be added. That is all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2026 Thank you for your thoughtful feedback! We’re glad to hear that MyRec’s ease of use and responsive customer support have made a positive impact for your team. We also appreciate your suggestions regarding UI modernization and campsite reservations—input like yours helps guide our ongoing improvements. We're proud to support departments of all sizes with software that is intuitive, affordable, and backed by real people who are here to help. NS Natalie S. Director of Recreation and Special Events Government Administration ### "Thoughts after a year with MyRec" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 23, 2026 There are lots of things that MyRec does well and ways it stands out from other systems. We were initially very excited about it. That excitement has dwindled a bit, mostly due to lack of support and design limitations. But the system is constantly improving and our most recent experience with customer support was great- so I'm optimistic! Pros I like the all-in-one format. The back end is also reasonably easy to navigate and let's me do most of the things I want to do for registration. Cons We're not able to do much to personalize the website. The photo quality is grainy and it's not as mobile friendly as we'd prefer. I've also had a hard time with getting support from MyRec when things come up. A few of the support staff have been excellent, but many emails go unanswered and our new staff untrained. Alternatives considered [SmartRec](https://www.capterra.com/p/198905/SmartRec/) [RecDesk](https://www.capterra.com/p/127064/RecDesk/) Reasons for choosing MyRec.com All-in-one website and rec tracking. Price point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 4, 2026 Thank you for taking the time to share such thoughtful & balanced feedback. Happy to hear that you value the all-in-one functionality & that the backend navigation has met many of your needs. Regarding website personalization & design, we do offer customization options, & also provide access to a design specialist to help departments achieve a look & feel that aligns with their goals. Photo quality is typically dependent on the images uploaded, & higher-resolution images generally produce the best visual result. We take your feedback about mobile friendliness & support responsiveness very seriously. Many clients work closely with our support & training teams to ensure new staff are fully onboarded, but you can also use our training academy for further training. Thank you again for your honest feedback. JD Jenny D. Executive Assistant Non-Profit Organization Management ### "Great people but could use some work on complex activities" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 12, 2026 We enjoy using MyRec and will continue to use. We just wish when we have complex problems there is a better way to work around those issues. Pros The people are all very nice and helpful. I feel like the programs we developed work good for what we need. The only problem is they can't be to complex because then we run into more problems. Cons Reporting does not give me what I need. We have multiple different "activities" being purchased at one time and when putting that information into Quickbooks I need to know how much money each activity brought in. I have to go manually into each transaction and look at the activity and then subtract the fee that was charged as well to get an accurate amount. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 18, 2026 Thank you for your feedback and for sharing your experience. We’re glad to hear our team has been helpful and that the software supports your program needs. We appreciate your input regarding reporting and more complex use cases, especially when reconciling financial data. Your feedback is valuable and helps guide future improvements. We’re grateful for your continued trust in MyRec.com and appreciate you being part of our community. Mariah M. Recreation Program Coordinator Government Administration ### "Easy to Learn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2026 My overall experience with MyRec.com has been positive. Customer Service was so quick to help with one issue that I couldn't figure out and the program has been incredibly easy to learn. Pros Coming into my new position, I felt like MyRec was incredibly easy to learn. Customer Service scheduled a call with me as a new user and walked me through the basics while ensuring I knew I could always call or email with any questions that came up. Cons I wish it was easier to change a facility reservation without cancelling the reservation and starting all over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 18, 2026 Thank you so much for taking the time to review the software. We are so happy that it was easy to learn, and of course are here for you for any questions that come up in the future. We also would like you to know that it is possible to edit/modify a reservation without canceling. Give a call into client success, and they'd be happy to show you how! NF Nicole F. Senior Services Supervisor Recreational Facilities and Services ### "My Rec Is a Good Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 11, 2026 Easy to learn, overall a good product. There are a couple glitches I wish we could remedy as mentioned above. The irony is the name is My Rec and yet the software doesn't offer a way to "cater" the settings to be just for my building. Would love if you did this! Pros Like the overall calendar usage to see the rooms at a glance, building at a glance. I also feel its simple enough on the user end for our older adults to navigate. Cons I really wish we could "lock" the calendar to be just one facility and stay there. I dont like that it goes back out and you have to pull down from the menu again the building you want. Anything to help me keep My Rec catered to my particular building would be helpful and I wish it did that as the previous software did do that. Checking out is a little clunky if you have "free" programs - of which I have several as I run a senior center. I wish there was a bypass to make it easier to "check out" when there is no fee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 20, 2026 Thank you so much for taking the time to review. We value your feedback and love knowing what would help you simplify your recreation management. RM Robby M. Teen Center Coordinator Recreational Facilities and Services ### "We love Myrec.com!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 30, 2025 Myrec.com took us from paper registrations to online registrations back in the summer of 2019. We love how easy the software is and how supportive the staff is on the helpline. We are happy with myrec.com! Pros Myrec.com is extremely easy to set up registrations and the ability to export rosters for staff/coaches is a great feature. Cons Email blasts are not reaching parents and are always going to their spam folders. This has caused problems in the winter months as inclement weather requires us to cancel sports, and not all parents receive the news. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 18, 2026 Thank you so much for taking the time to share your thoughts. We are pleased you are finding the software easy for you and your community. We have updated our email servers and have seen a vast improvement in deliverability. As always if you are having issues, please call into our Client Success Team so we can assist. KF Kevin F. recreation manager Government Administration ### "myREC Chamblee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2025 Have had Myrec for 9 years and very happy with the product for what we use it for. Pros love that it is cloud based. easy to view rosters, schedules, programs. easy to use to customer. user friendly for staff finances are easy and connects directly with authorize on payments/refunds. Customer service has been great and when things come up they are usually fixed quickly. Cons There are some bugs in the system. People regularly complain about getting locked out of account and not remembering password. Forgot password seems to rarely work. Mass emails have been locked up before and send at later dates. Emails sometimes go to junk folder. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2025 Thank you so much for your continued trust and loyalty over the past nine years! We’re thrilled to hear that MyRec.com has made managing your programs, schedules, and finances easier, and that our customer service team has been there to support you along the way. We appreciate your feedback — our team has actively worked on improvements to make those processes smoother and more reliable. Your insights help us continue to grow and refine the platform for you and all of our users. Thanks again for being part of the MyRec.com community! KM Katie M. Recreation Director Recreational Facilities and Services ### "myRec is myFavorite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2025 A wonderful journey since 2012. Watching this software grow has been incredible. I remember watching Ray play his guitar for us at the MRPA conference and now myRec is a nationwide leader in rec software. Fantastic! Pros MyRec is designed and maintained by recreation professionals, for recreation professionals. Customer service is able to talk you through any/every issue and guide you to solutions in a very short period of time. MyRec understands that rec departments have unique needs because they have been there. Thank you for understanding what it takes to run successful programs, manage facilities, and engage communities. Cons Inactive vs. Active email addresses and not being able to pinpoint why/what we can do to prevent this from happening. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Thank you so much for your incredible review and for being part of the MyRec.com journey since 2012! We’re truly grateful for your continued partnership and the kind words about our team and software. It means a lot to hear that our recreation-based approach continues to make a difference for your department. We also appreciate your feedback on email addresses — our team is always working on ways to improve communication tools and data clarity, and insights like yours help guide those updates. It’s been a pleasure growing alongside you over the years, and we look forward to many more! EM Eric M. Assistant Director of Youth Substance Use Prevention Hospitality ### "Great resource" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2025 Very good and helpful. Everyone has made this experience great. Pros How very easy it is to use and how supportive everyone for MyRec is. Cons There really is not anything that I can say. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 16, 2025 Thank you so much for taking the time to review. We are thrilled you are happy with the software and the service you are receiving. Please continue to reach out if ever needed - that's what we are here for! [View all Reviews](https://www.capterra.com/p/127071/Online-Registration-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [RecDesk vs MyRec.com](https://www.capterra.com/compare/127064-127071/RecDesk-vs-Online-Registration-System)[SmartRec vs MyRec.com](https://www.capterra.com/compare/127071-198905/Online-Registration-System-vs-SmartRec)[Daxko Operations vs MyRec.com](https://www.capterra.com/compare/127071-268006/Online-Registration-System-vs-Daxko-Operations) [CivicPlus Recreation Management vs MyRec.com](https://www.capterra.com/compare/127071-127098/Online-Registration-System-vs-CivicRec-powered-by-REC1)[CommunityPass vs MyRec.com](https://www.capterra.com/compare/127071-148379/Online-Registration-System-vs-CommunityPass)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)