# MyRec.com Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyRec.com Software - reviews, pricing plans, popular comparisons to other Registration products and more. Source: https://www.capterra.com/p/127071/Online-Registration-System --- # MyRec.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyRec.com ## What is MyRec.com? MyRec.com is an independently owned, leading provider of comprehensive, web-based software designed to streamline and simplify recreation management. The platform offers all-inclusive features, including program management, facility reservations, point-of-sale (POS) systems, membership tools, online registration, and advanced reporting capabilities designed to make registration, scheduling, and communication easy for your staff & your participants. Our expert support team of seasoned park & recreation professionals are dedicated to ensuring your success. We start you out with a dedicated onboarding specialist who assists in the building of your site with your specs, and provides training. After your site goes live, you transition to the client success department who is there to answer any questions, or provide extra training. Get MyRec For Your Rec- and let us simplify your recreation management! Visit us at MyRec.com. ## What is MyRec.com used for? [Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Registration](https://www.capterra.com/registration-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 167 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 1% Starting price $3445 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Registration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyRec.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.myrec.com&name=MyRec.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyRec.com 4.5 (167) VS. [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting Price $3445 Other, Per Year Starting Price $780 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (167) Ease Of Use 4.6 (206) Value For Money 4.6 (152) Value For Money 4.7 (179) Customer Service 4.8 (162) Customer Service 4.7 (190) ## MyRec.com alternatives [4.4 (65)](https://www.capterra.com/p/232490/EMS-Scheduling-Software/reviews/) Starting price $9000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (100)](https://www.capterra.com/p/127064/RecDesk/reviews/) Starting price $3835.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [3.9 (83)](https://www.capterra.com/p/115451/ACTIVE-Net/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/127071/Online-Registration-System/alternatives/) ## FAQs about MyRec.com Overview ### What problems does MyRec.com solve? MyRec.com solves paper-heavy registration, facility scheduling confusion, manual payment tracking, and limited public access to program information by centralizing registrations, rentals, payments, rosters, and reporting online. Parks and recreation departments, small municipal teams, and front-desk staff benefit most by reducing office traffic, phone calls, paperwork, and administrative bottlenecks. Answer based on 150 reviews Overview ### Which roles and teams benefit most from MyRec.com? MyRec.com is most used by parks and recreation leaders, program coordinators, and administrative teams managing community services. Directors and supervisors use it to oversee registrations, schedules, and reporting, while coordinators handle program setup and communication. Clerks and assistants rely on it for payments, participant records, and daily front-desk operations. Answer based on 166 reviews Overview ### What company size and industries is MyRec.com built for? MyRec.com is built for small and medium-sized recreation organizations, with reviewer usage concentrated in small businesses at 94% and recreational facilities and services at 66%. It also serves midsize businesses at 6%, government administration at 25%, and supports parks and recreation use cases, which account for 53% of reviewers. Answer based on 166 reviews Features and Usability ### What are the key features of MyRec.com? MyRec.com includes core recreation management features like online registration, class scheduling, facility scheduling, and payment processing. Reviewers most often mention registration management and recreation registration, plus differentiators such as customizable forms, website management, email and SMS messaging, reporting, and digital check-in/check-out for attendance and rentals. Answer based on 90 reviews Pricing ### How much does it cost and what fees or limitations are included? MyRec.com starts at $3,445/year for organizations generating $0100k, with pricing rising by revenue to $10,685/year at $950k1M. Reviewers often describe it as affordable, a great value, and note no extra setup or implementation costs, though some mention limits around rental fee structures, exports, and certain standard-user features. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does MyRec.com integrate with? MyRec.com integrates with Constant Contact, authorize.net, and credit card terminals for email marketing and payment processing. These connections cover communication and payment workflows, including resident refunds, card charges, and email blasts, giving MyRec.com support for the core tools used in recreation and community management operations. Answer based on 6 reviews Getting Started and Support ### How easy is it to onboard and train a team on MyRec.com? MyRec.com is generally easy to onboard for most staff, with live online sessions, webinars, videos, and documentation supporting training. New hires and nontechnical teams often learn the basics quickly, while administrators, teams replacing long-used systems, or departments new to online registration may need more time to master setup and advanced features. Answer based on 15 reviews Getting Started and Support ### What customer support options does MyRec.com offer, and how do users rate the experience? MyRec.com offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as responsive, patient, and knowledgeable, with staff walking them through setup and issues, often replying the same day. Some reviewers report unanswered emails, training gaps, and help articles that can be hard to navigate. Answer based on 88 reviews Ease of use ### Is MyRec.com easy to use for staff and residents? MyRec.com makes registration and daily program management easy for many parks and recreation teams and their residents. Staff often find setup, basic activity creation, POS, and online sign-ups straightforward, but some users describe the interface as dated, mobile account creation as confusing, and more complex workflows as harder to learn. Answer based on 90 reviews ## Who uses MyRec.com? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 110 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 110 reviews Administrative 52% Administrative 52% Program & Project Management 17% Facilities & Maintenance 2% Health & Medical 2% Others 28% Top industries Based on 110 reviews Recreational Facilities and Services 66% Government Administration 29% Sports 2% Government Relations 2% Other 1% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Registration 4.5 (40) 77.50% of 40 reviewers that rated this feature as important or highly important Real-time registration over the web Registration Management 4.6 (36) 77.78% of 36 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Electronic Payments 4.5 (33) 72.73% of 33 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Processing 4.5 (32) 71.88% of 32 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Accounts 4.5 (30) 80.00% of 30 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Reporting & Statistics 4.4 (29) 75.86% of 29 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns MyRec.com 61 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups A list of registered participants Create, manage, and print wearable badges Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Track and manage schedules and meetings via an integrated calendar Track the status of assets and whether they're checked in or out Online registration for classes Schedule in-person or online classes Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Import and export data to and from software applications Protect sensitive data for digital privacy Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track the location of specific equipment at all times A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Online registration for events Plan an event's time and location Manage tickets for specific events Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Store, manage and track all forms in a centralized location Register a group/batch of attendees Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items League/Team Management Automate workflows and trigger campaigns based on customer actions Add, store and access information pertaining to members Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Provides intelligence to make the right inventory purchasing decisions. Access software remotely via mobile devices Real-time registration over the web Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Check-in and out via a mobile device or kiosk Send messages via SMS Set up connections to third-party platforms to improve business processes Make a list and register visitors Record, update and manage waiting lists Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.3 (167) 4.3 Based on 167 reviews ## Pricing Value for money 4.6 (152) [View pricing plan details](https://www.capterra.com/p/127071/Online-Registration-System/pricing/) Recreation Software Fees $3,445 Other,Per Year It includes: - After School/Camp Programming - Bulk Email & Text Communications - Cloud-Based Hosting - Facility Reservations - Financial Reporting - Memberships With Card Scanning - Online Registration - Point of Sale Management - Program Management - Public-Facing Website - SSL Certificate - Team Management - Training & Initial Data Entry - Training & Support - Unique Domain - Unlimited Users With Remote Access - Web-Based Management Suite Value for money 4.6 (152) 4.6 Based on 152 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (162) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (162) 4.8 Based on 162 reviews ## User reviews Overall rating 4.5 Based on 167 reviews Filter by rating 5(101) 4(55) 3(10) 2(1) 1(0) Mentioned topic Sorted by most recent FC Frank C. Program Supervisor Recreational Facilities and Services ### "Haysville Recreation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 9, 2026 Pros Mass messaging through rosters and programs, and financial reporting. The finance and facility reporting has been very helpful with budget requirements. Cons The automated messaging and it's format. As a department, I would like more capability to edit what messages our customers receive and be able to add more pictures to our facilities page. We would also like the ability to remove individuals from accounts. Switched from [Sportsman Web](https://www.capterra.com/p/140072/SportsMan-SQL/) Needed more communication ability, roster development, online payment options, and website management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2026 Thank you for your review and for choosing MyRec! We're happy to hear that most tools have helped support your department's operations and budgeting needs. We also appreciate your feedback. Suggestions like these help us continue improving the platform and prioritizing future enhancements. Thank you for your recommendation and partnership! MS Mary S. Program Coordinator Recreational Facilities and Services ### "Customer Service is Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2026 The customer service at my rec is great. Whenever I have a problem I can't figure out on my own, they are just a call away. Pros My rec is user-friendly and great for a parks and recreation professional. I like all the reports, which make my job as a program coordinator easier. Cons I wish I could pick up more than one activity at a time, rather than having to go back in and select one at a time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2026 Thank you for your thoughtful review. We are so happy you are finding the reports and the customer service super helpful! It is a pleasure to serve your department! AS Alex S. Clerk Sports ### "Wilbraham Parks and Recreation, MA " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 21, 2026 Overall, the platform is user friendly and well suited for recreation operations. I would recommend MyRec to other local departments. Pros Registration process and financial reports are user friendly. Facility rentals are also very user friendly. Cons The email blast system is limited and doesn't allow you to filter certain groups. The text editor is also not very intuitive and has causes a lot of formatting issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2026 Thank you for your thoughtful review! We’re glad to hear that registration, financial reporting, and facility rentals have been working well for your team. Response: We appreciate your feedback on the email tools and text editor. Input like yours helps us guide updates. Thanks again for your recommendation—we’re proud to support your department! RD Ray D. President Internet ### "MyRec Great software for small to mid sized departments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 10, 2026 Overall for a small to mid sized department with staff who are not technologically inclined this is a great software. The learning curve is easy and things are pretty intuitive. It has the functionality you need but may not have some of the fancier capabilities. Also, the value is there with the pricing. Pros I like that MyRec is intuitive and simple to use. Their customer service is excellent, for example if you call them you talk to an actual person. In my experience the customer service people are able to fix your problem before you end the call with them. Cons I think the customer UI could be modernized a bit. Also, camp site reservations could be added. That is all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2026 Thank you for your thoughtful feedback! We’re glad to hear that MyRec’s ease of use and responsive customer support have made a positive impact for your team. We also appreciate your suggestions regarding UI modernization and campsite reservations—input like yours helps guide our ongoing improvements. We're proud to support departments of all sizes with software that is intuitive, affordable, and backed by real people who are here to help. NS Natalie S. Director of Recreation and Special Events Government Administration ### "Thoughts after a year with MyRec" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 23, 2026 There are lots of things that MyRec does well and ways it stands out from other systems. We were initially very excited about it. That excitement has dwindled a bit, mostly due to lack of support and design limitations. But the system is constantly improving and our most recent experience with customer support was great- so I'm optimistic! Pros I like the all-in-one format. The back end is also reasonably easy to navigate and let's me do most of the things I want to do for registration. Cons We're not able to do much to personalize the website. The photo quality is grainy and it's not as mobile friendly as we'd prefer. I've also had a hard time with getting support from MyRec when things come up. A few of the support staff have been excellent, but many emails go unanswered and our new staff untrained. Alternatives considered [SmartRec](https://www.capterra.com/p/198905/SmartRec/) [RecDesk](https://www.capterra.com/p/127064/RecDesk/) Reasons for choosing MyRec.com All-in-one website and rec tracking. Price point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 4, 2026 Thank you for taking the time to share such thoughtful & balanced feedback. Happy to hear that you value the all-in-one functionality & that the backend navigation has met many of your needs. Regarding website personalization & design, we do offer customization options, & also provide access to a design specialist to help departments achieve a look & feel that aligns with their goals. Photo quality is typically dependent on the images uploaded, & higher-resolution images generally produce the best visual result. We take your feedback about mobile friendliness & support responsiveness very seriously. Many clients work closely with our support & training teams to ensure new staff are fully onboarded, but you can also use our training academy for further training. Thank you again for your honest feedback. JD Jenny D. Executive Assistant Non-Profit Organization Management ### "Great people but could use some work on complex activities" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 12, 2026 We enjoy using MyRec and will continue to use. We just wish when we have complex problems there is a better way to work around those issues. Pros The people are all very nice and helpful. I feel like the programs we developed work good for what we need. The only problem is they can't be to complex because then we run into more problems. Cons Reporting does not give me what I need. We have multiple different "activities" being purchased at one time and when putting that information into Quickbooks I need to know how much money each activity brought in. I have to go manually into each transaction and look at the activity and then subtract the fee that was charged as well to get an accurate amount. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 18, 2026 Thank you for your feedback and for sharing your experience. We’re glad to hear our team has been helpful and that the software supports your program needs. We appreciate your input regarding reporting and more complex use cases, especially when reconciling financial data. Your feedback is valuable and helps guide future improvements. We’re grateful for your continued trust in MyRec.com and appreciate you being part of our community. Mariah M. Recreation Program Coordinator Government Administration ### "Easy to Learn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2026 My overall experience with MyRec.com has been positive. Customer Service was so quick to help with one issue that I couldn't figure out and the program has been incredibly easy to learn. Pros Coming into my new position, I felt like MyRec was incredibly easy to learn. Customer Service scheduled a call with me as a new user and walked me through the basics while ensuring I knew I could always call or email with any questions that came up. Cons I wish it was easier to change a facility reservation without cancelling the reservation and starting all over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 18, 2026 Thank you so much for taking the time to review the software. We are so happy that it was easy to learn, and of course are here for you for any questions that come up in the future. We also would like you to know that it is possible to edit/modify a reservation without canceling. Give a call into client success, and they'd be happy to show you how! NF Nicole F. Senior Services Supervisor Recreational Facilities and Services ### "My Rec Is a Good Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 11, 2026 Easy to learn, overall a good product. There are a couple glitches I wish we could remedy as mentioned above. The irony is the name is My Rec and yet the software doesn't offer a way to "cater" the settings to be just for my building. Would love if you did this! Pros Like the overall calendar usage to see the rooms at a glance, building at a glance. I also feel its simple enough on the user end for our older adults to navigate. Cons I really wish we could "lock" the calendar to be just one facility and stay there. I dont like that it goes back out and you have to pull down from the menu again the building you want. Anything to help me keep My Rec catered to my particular building would be helpful and I wish it did that as the previous software did do that. Checking out is a little clunky if you have "free" programs - of which I have several as I run a senior center. I wish there was a bypass to make it easier to "check out" when there is no fee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 20, 2026 Thank you so much for taking the time to review. We value your feedback and love knowing what would help you simplify your recreation management. RM Robby M. Teen Center Coordinator Recreational Facilities and Services ### "We love Myrec.com!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 30, 2025 Myrec.com took us from paper registrations to online registrations back in the summer of 2019. We love how easy the software is and how supportive the staff is on the helpline. We are happy with myrec.com! Pros Myrec.com is extremely easy to set up registrations and the ability to export rosters for staff/coaches is a great feature. Cons Email blasts are not reaching parents and are always going to their spam folders. This has caused problems in the winter months as inclement weather requires us to cancel sports, and not all parents receive the news. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 18, 2026 Thank you so much for taking the time to share your thoughts. We are pleased you are finding the software easy for you and your community. We have updated our email servers and have seen a vast improvement in deliverability. As always if you are having issues, please call into our Client Success Team so we can assist. KF Kevin F. recreation manager Government Administration ### "myREC Chamblee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2025 Have had Myrec for 9 years and very happy with the product for what we use it for. Pros love that it is cloud based. easy to view rosters, schedules, programs. easy to use to customer. user friendly for staff finances are easy and connects directly with authorize on payments/refunds. Customer service has been great and when things come up they are usually fixed quickly. Cons There are some bugs in the system. People regularly complain about getting locked out of account and not remembering password. Forgot password seems to rarely work. Mass emails have been locked up before and send at later dates. Emails sometimes go to junk folder. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2025 Thank you so much for your continued trust and loyalty over the past nine years! We’re thrilled to hear that MyRec.com has made managing your programs, schedules, and finances easier, and that our customer service team has been there to support you along the way. We appreciate your feedback — our team has actively worked on improvements to make those processes smoother and more reliable. Your insights help us continue to grow and refine the platform for you and all of our users. Thanks again for being part of the MyRec.com community! [View all Reviews](https://www.capterra.com/p/127071/Online-Registration-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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