# Page 3 | MyRec.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is MyRec.com the right Registration solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127071/Online-Registration-System/reviews --- MyRec.com 4.5 (166) [View alternatives](https://www.capterra.com/p/127071/Online-Registration-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of MyRec.com ## Showing most helpful reviews Showing 51-75 of 166 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LM Lauren M. administrative assistant Recreational Facilities and Services Used the software for: 2+ years ### "MyRec gives the best Recreation Software bang for your buck!" October 15, 2020 5.0 MyRec is a great software product and their customer service is excellent. We know their staff by name. They are always immediately available and have talked us through every question. More than once I have called to say, "I'm stuck and don't even know quite how to put this into words..." and they have figured out where I had trouble and helped me find solutions. Pros We carefully considered four products before choosing MyRec, which was the least expensive option. We chose well! MyRec can handle just about everything we need. In the six or seven years we have used it, there have only been one or two times when an issue came up where they did not have a solution. The software is intuitive and very easy to use from Day One, and their excellent customer service helps us immediately whenever we have a question. The other recreation software products we had considered might have had a few more bells and whistles, but truly MyRec has been able to offer everything we really need and we have saved a ton of money over the other products. Cons I was looking for a particular financial report a few months ago and they were not able to provide the data I was seeking. Only a couple of times has this happened in the six or seven years we have been using MyRec. Reason for choosing MyRec.com We chose MyRec largely because it was the least expensive option that allowed us to begin taking credit card transactions. It offered all the basic features we were looking for. We are so glad we did not pick a more expensive product, since MyRec has truly not lacked anything we wanted. Review Source Response from MyRec.com October 16, 2020 Thank you for the awesome review. We really appreciate you as one of our customers and are so happy the software exceeds your needs. CK Colleen K. Recreation Director Government Administration Used the software for: 1-2 years ### "Best Rec Software!" October 20, 2020 5.0 My overall experience with MyRec.com has been super positive and has been one of the best decisions of my career to do. It did take some convincing of the Board of Finance for the Rec Department to spend the money, but once they realized how great the accounting is, it was a no-brainer. The auditor loves that we use it as well. It means less cash coming through the office and more online accountability of the user. I cannot say good enough things about this product and company!! Pros Love the ease of the backend of the website. It's easy for me to see people's accounts, access programs, keep accounting of programs, etc. Plus, it's easy for the users as well! They can register for multiple programs and just pay once. It has made my job less about creating my own accounting sheets and keeping track of who has paid and who hasn't and more about creating fun exciting programs for people to register for! MyRec.com's customer service is awesome too! I had a suggestion for being able to email teams separately and they decided it was a great idea and was able to implement it into the system for everyone! Cons Wish I had the ability to change up the website header and colors of the website on my own instead of having to contact the company, but besides that, I have no complaints! Alternatives considered [RecTrac](https://www.capterra.com/p/104588/RecTrac/) Reason for choosing MyRec.com MyRec.com is a small company and I was able to talk directly to the \[SENSITIVE CONTENT HIDDEN\] when trying to figure out which product to purchase. I was even able to meet the people I was speaking with at the CRPA conference and was given a great demo. They had a great competitive price and I knew I couldn't go wrong! The product speaks for itself! Review Source Response from MyRec.com October 22, 2020 Thank you for taking the time and giving us a fantastic review. We are so happy the software is exceeding your needs. It has been a pleasure working for Goshen Rec! SM Stephanie M. Recreation Superintendent Recreational Facilities and Services Used the software for: 1-2 years ### "MyRec is a Sleeper Hit!" December 29, 2021 4.0 It's been amazing to offer online registration for our community! MyRec also provides a great amount of features that have made our operations run more smoothly and efficiently. The customer service is great and the pricing is exceptional. Pros Great value and ease of use! The fact that there was no extra costs for set-up and implementation was amazing. Cons The calendar could use a little work when it comes to printing out a schedule of what's happening (internal function only; does not impact the public). Switched from [RecTrac](https://www.capterra.com/p/104588/RecTrac/) Cost and features. Review Source Response from MyRec.com January 3, 2022 We appreciate you taking the time to provide a review! It has been a pleasure serving West Side Rec, and look forward to for years to come. LL Laura L. Utilities Clerk and Parks and Recreation Clerk Government Administration Used the software for: 6-12 months ### "My Rec overview " November 28, 2023 4.0 Its been positive overall, since I was not aware I was going to be doing this job! Pros I would have to say for me its being able to contact the help line by phone. Everyone has been very helpful and patient with me. They have never seemed in a hurry or rude. Cons As far as people registering their child or member the system is highly age sensitive, but I also understand it has to be that way. I have had a couple of complaints regarding that part of it. Reason for choosing MyRec.com I wasn't part of the decision process for the software and programs. Review Source Response from MyRec.com November 29, 2023 We appreciate you taking the time to review. If your programs are age-gated, then the public does have to abide by that registering parameter. Please reach out to Client Support if you have any future questions. MG Molly G. Recreation Program Coordinator Recreational Facilities and Services Used the software for: Less than 6 months ### "We love MyRec!" September 15, 2022 5.0 Staff and customers really like the ease of use and all the features of MyRec. We were able to simplify disbursement of information and cut expenses at the same time. Thanks MyRec for all these amazing features like text message/email alerts, newsletter distribution, family calendars and more. Pros The product is very easy to use. The ? help and the ability to call if/when an issue may occur= 100% resolution every time. I love having a picture posted for every program, ability to create custom forms, and all the different options for shelter rentals is amazing. Cons When looking at the facility calendar and then going back- it takes you to the current month rather than the month you were looking at. Ex- if I am looking at the October calendar but switch facilities- it will take me back to the current month. When I plan things out 6 months in advance- this is slight inconvenience. A hovering dialog box would be great on the calendar too. When look at a reservation- just being able to hover over it on the admin side to see the details rather than opening and closing the reservation. Reason for choosing MyRec.com Lower cost, great customer service reviews, other agencies' recommendations, lots of features Review Source Response from MyRec.com September 16, 2022 And we love Fairborn! Thanks for the stellar and thorough review. We understand where you're coming from regarding the calendar. Unfortunately, the widget we use is unable to hold the previous state when it refreshes. We may be able to look into upgrading this calendar or using a different one in a future full iteration of the system. Regarding having a hover state though, that may be something we can accomplish more quickly and we appreciate the suggestion. Please give us a call to go over the details so we can get that request in. DI Dorothy I. Parks and Recreation Director Recreational Facilities and Services Used the software for: 2+ years ### "My Rec Review" September 14, 2022 5.0 Great! Pros It is pretty easy to figure out being one that was not here with my department started using the program. I learned by trial and error and a little guidance from the current employees. Cons Sometimes you have to work through the manipulations to figure out some things but overall not all that difficult. Reason for choosing MyRec.com Not sure. Was already here when I started working here. Review Source Response from MyRec.com September 15, 2022 Much thanks in giving us such a great review. We are so happy that you are finding it easy to navigate, and as always please feel free to reach out if you ever need assistance! aH alyssa H. Assistant Director Recreational Facilities and Services Used the software for: 2+ years ### "Long time user" December 14, 2023 5.0 Great. It has helped myself and our department tremendously. Pros Having the ability to have registrations, balances, contact info etc. all in one place. The ease of finding financial reports is great. Someone is always available to talk to about issues. Access to members through text and email blasts. Cons Some of the registration processes can be difficult for users. The one way input method for various programs. It's not always a one size fits all. I wish it was easier to edit payments. Alternatives considered [RecDesk](https://www.capterra.com/p/127064/RecDesk/) Reason for choosing MyRec.com longevity with the company. Familiarly with the software. Review Source Response from MyRec.com December 20, 2023 Much thanks to loyal clients like yourself, and also for submitting a review. Happy to hear it is simplifying your recreation management! MZ Matt Z. Parks and Recreation Coordinator Government Administration Used the software for: 2+ years ### "MyRec.com is great!" May 1, 2024 5.0 Overall, we love myrec and are happy to be using the site! The registration process is simple to figure out. Pros MyRec is very easy to use on the management side. Customer support is always available to answer calls and help to the best of their abilities. Cons I would like to see an app at some point for MYREC, as most people use their cell phones these days. Review Source Response from MyRec.com May 15, 2024 We are so happy you love the software! We enjoy hearing this feedback and it validates the efforts we put forward every day to make life easier for our clients. TG Todd G. Director Recreational Facilities and Services Used the software for: 2+ years ### "MyRec.com" December 11, 2019 5.0 It has been a positive experience overall. Problems have been address quickly and fixed. The software continues to improve across all modules. The MyRec.com staff attends our State Conference and listens to our concerns and has ways to do things that we need rightthere or they bring it back and see if they can make it work. It has been great! Pros It is a great product to get all that you need or don't in one product. You don't have to keep purchasing modules as the dept. grows. It also gives you a website, so you don't have to manage two different sites- a dept site and a registration site. The customer service is great- they have the answers and if they don't they will figure it out and call you back, which is typically in the same day. They also listen to the customer's needs and look to see if they can improve the product to provided what is needed. They hire recreation professionals who have been in the field and understand the customer's needs, because they have been there. This is help to keep improving the product. Cons Haven't come across anything that is disliked about this software. It has worked great for our dept. Reason for choosing MyRec.com Less expensive and had the website as part of the product. As a small dept. it made sense to get all modules in one pricing and use what we needed now and be able to turn on others as we grow. Also to have the website attached to the registration site. Review Source Response from MyRec.com December 12, 2019 Todd, It has been a pleasure to have you as a client. Keep those suggestions coming! DH Donn H. Pioneer Park Manager Recreational Facilities and Services Used the software for: 2+ years ### "No Software out there is perfect but MyRec keeps trying!!" October 14, 2019 4.0 MyRec has changed our customer experience and provided us more management over our facilities and our revenues. We saw an increase in our Summer reservations and a huge decrease in that traffic in our office. This has allowed our staff to be more active with other projects. As a plus when we have had issues MyRec's customer Service is leaps and bounds above other software I have used. (Active, EZ Facility, RecTrac) I am very happy that I found MyRec so many years ago! Pros Their customer service is top notch. Top down they all know their software and can help you find a solution that would make your life simpler. Our clients love online reservations and as a staff we love how easily folks can take care of their reservations, programming, and recreation needs from home. Increased awareness, and less traffic through our offices. Bonus all the way around. The financial reports are also super helpful showing how our income is broken down. Tells the story we need for our assembly. Cons There are things that aren't perfectly smooth when trying to make reservations as an admin but it isn't a super pain, just wish it was even easier. Alternatives considered [ACTIVENet](https://www.capterra.com/p/115451/ACTIVE-Net/)[RecTrac](https://www.capterra.com/p/104588/RecTrac/) Reason for choosing MyRec.com The cost, The Service, and it fulfilled all of our needs. Review Source Response from MyRec.com December 5, 2019 It has been such a pleasure working with you and your team! Thank you. LB Linda B. Director Recreational Facilities and Services Used the software for: 2+ years ### "Director's review of MyRec" April 5, 2021 5.0 I have been involved with My Rec in two communities and have found it to be so relevent to the work that we do here. As MyRec has grown, I have noted that sometimes newer customer support people have not had answers as quickly, and may need to call back with a solution. Pros The reports it generates, the ease of learning the basics of it for any staff person has been a key selling point. Many of the functions are very intuitive and I really appreciate the types of reports it will generate. Cons Very minimal - often when we have asked for upgrades or improvements, the MyRec staff have accommodated us. We would like to be able to send out emails to residents only, and we don't believe that to be a current option. For the reasons we need to use it, there seems to be a way to make it functional over-all. Review Source Response from MyRec.com April 7, 2021 Thank you so much for your review. Also, wanted to let you know you CAN send out emails to residents/ non-residents/ or both via the software. If you need any assistance, please call into client services. JC Jaimie C. Aquatic Supervisor Health, Wellness and Fitness Used the software for: 2+ years ### "Intelligent, user-friendly software" September 17, 2019 5.0 I love Myrec. It is the best software out there for myrec. They are always working to improve their software and they take customer feedback very seriously. If there is a way for them to improve, they will. Pros I love the attention to detail that the software programmers use to make sure that their user base is satisfied. The platform does so many things that other systems just don't do. The ability to customize the program for your own facility needs is ever so important. The platform makes sense and can be used in so many ways for so many applications. The quality is very difficult to compete. The customer service is the absolute best in the industry. Everyone who works for myrec sincerely understands the customer needs and experience. Cons I do not like that there is no ability to track and manage private lessons in the system. I also wish there were a way for the platform to be more interactive with users. I wish for staff communication and message board features. A virtual bulletin board and a way to customize the colors of the administrative dashboard. I would love to see pictures and more colors. Alternatives considered [RecDesk](https://www.capterra.com/p/127064/RecDesk/) Review Source Response from MyRec.com October 1, 2019 It has been a pleasure working with Bristol- glad you are loving the software. Please put your requests into the change request area- and we will bring them to the table. KL Karen L. Secretary Government Relations Used the software for: 2+ years ### "MYREC Review" March 30, 2023 5.0 Pros We are always impressed with the skill and knowledge of the MyRec specialists who we speak with on the phone or via video chat. Often I can pose my problem in email form and the specialist gets back to me ASAP with the steps outlined for me to follow. They follow up to be sure my question is answered and that I have no more concerns. We have been contacting \[sensitive content hidden\] regarding our pool memberships and she has been extremely patient with our many questions and concerns. Given that two out of three of us in the office are new, we have relied on \[sensitive content hidden\] A LOT! Most of the information we contact MYREC about is in the knowledge base area, but it is not always clear where to find the information. Cons A complaint we have from our constituents is that they are unable to re-set their password when they click the re-set password button. Review Source Response from MyRec.com March 31, 2023 Thank you so much for taking the time to write such a kind review. Please note that we have made the process a bit easier (esp if they haven't used an email, but something else for their username). Let client support know if it continues to be a problem. AM Anna M. Recreation Coordinator Recreational Facilities and Services Used the software for: 2+ years ### "Dated design + features" March 13, 2024 3.0 It has worked ok on a basic level. But the more that we've tried to do with our rec department, we keep running into road blocks with Myrec not meeting our needs. Pros The functionality for our camp registration and billing works the way we need it to. Cons The design and features of this system are archaic. Reason for choosing MyRec.com Our budget for this year. We would like to switch to civic rec next year if Myrec doesnt meet our needs. Review Source Response from MyRec.com March 14, 2024 Thank you for taking the time to review. We would be happy to speak with you more specifically about this feedback as it doesn't align with your experience a few months back. Our support team is always available to help with road blocks, so please call in anytime. JO Jane O. Recreational Manager Recreational Facilities and Services Used the software for: 2+ years ### "Town of Bedford Parks & Recreation Department review" March 30, 2023 5.0 Enjoy working with MyRec and all the customer support we have had over the years. When we got this software it was 2005 and we were going from a pen/paper registration session to allowing the customer to be self sufficient with ease to register for programming. I also like how our community events such as "Summer Concerts in the Park" can be updated when a new date is added for members to view or other community events for example "Memorial Day Parade". Pros Participants open their own accounts and can register for programs on their own. Ease of printing out a roster of participants for an instructor. Cons Any difficulties I have had usually were user (me) error and your Customer Service always helped me out. Review Source Response from MyRec.com March 31, 2023 It has been our pleasure to serve Bedford. Thanks for taking the time to review, and for being such a loyal client! NL Nicole L. Eecutive Director Recreational Facilities and Services Used the software for: 6-12 months ### "Recreational Programming Software Review" September 26, 2019 4.0 Overall my experience has been a good one. I feel that the software is not the easiest to train new staff to use. Also, many of our families struggle to set up there account by themselves. There needs to be a simpler way for them to setup an account. When calling into the help desk everyone has always been very helpful. If they don't' know they answer they find out and call us back. Pros The software has a lot to offer a small recreational organization. We enjoy being able to input all our programs into a easy to use site and then it creates the public website for us. The software also offers many different features that we currently use, facilities rentals, program registrations, program attendance sheets, email blasts, important notices, and more. Cons As a larger organization we offer more programs than other myrec users and we have a tendency to stumble on more of coding/programming issues. It offers a scheduling software for team supports, but it is not user friendly and/or properly setup. We have gone to using free online software to schedule our team sports and then end up inputting the schedule into the system. I saved us over 8 hours or work. If you are the only one using a feature then your request to fix it goes to the bottom of the requests. The public has a Review Source Response from MyRec.com October 1, 2019 So glad to hear you are using many of the features. Please feel free to call into customer support for additional training especially on advanced features- they can be robust, and it is available at no additional cost- even for your new hires. We also have many video/pdf guides available, and they are always being updated. Please let us know where your customers are having trouble so we can look into it and let us know which requests you're waiting for so we can check on them. We do not offer a robust team scheduler but it is something we plan on developing hopefully in the future. BW Blakely W. Registration Coordinator Government Administration Used the software for: 6-12 months ### "Lots of Great Features, and working on more!" May 7, 2021 5.0 Pros The ease of the software if wonderful, it is very user friendly for staff as well as the public. We were previously not able to refund directly back to cards, this has been a wonderful feature as well as monthly auto billing for our gymnastics team. We are able to set up programs that can be reserved for a specific time, and sports activities that can be set up to create a schedule. All introduced and explained by MyRec's wonderful staff. They have always been available to assist us in set up, and to troubleshoot any issues we have encountered. Cons It is currently in the development process, however there are a few features not offered to the standard user we would like to see. Such as, allowing for an inquiry only option to view activities for information only. Such as description of class, and to check times, price and availability. Currently you require staff to be listed at least as a manager to receive this option. In that case however they are able to change the program and we are concerned that staff may do so by mistake. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[CivicPlus Agenda & Meeting Management](https://www.capterra.com/p/202580/CivicClerk/) Reason for choosing MyRec.com Cost, and ease of use Switched from [RecTrac](https://www.capterra.com/p/104588/RecTrac/) Better customer service, ease of the software, and price. Review Source Response from MyRec.com May 12, 2021 Thank you for taking the time to review, and for your request to enhance our user settings. We are so glad that you are enjoying the software. EF Erin F. Recreation Director Recreational Facilities and Services Used the software for: 2+ years ### "Avon Lake Recreation " December 18, 2023 4.0 MyRec has been good to work with and is user friendly. Pros Cloud based. Easy to use. Customer friendly. Cons Overall look seems to be a bit dated. Reason for choosing MyRec.com Cloud based and cost. Ease of use. Customer friendly. Review Source Response from MyRec.com December 20, 2023 Thanks so much for taking the time to submit a review. It has been a pleasure serving Avon Lake! JK Jenica K. Administrative Clerk Government Administration Used the software for: 2+ years ### "Comparably better!" March 30, 2023 4.0 Pros Easy to use on the back end. Like all the choices given once the choices were understandable. Cons Not user friendly on the sign up side. Review Source Response from MyRec.com March 31, 2023 Thanks so much for taking the time to review. We would love to know what hardships your customers are specifically having on the public side. RK Rosanne K. Administrative Assistant Recreational Facilities and Services Used the software for: 2+ years ### "Cromwell Recreation Department" March 13, 2024 5.0 Pros This program is easy to learn and use when we have interns in the office. Cons Many functions are being underutilized by the department as there was never any training on MyRec. Review Source Response from MyRec.com March 14, 2024 Thanks for taking the time to review. Please know you can call and schedule training at any time for no additional cost! We want you to have the full functionality that MyRec.com offers for your department. Also check out the Knowledge Base which has many videos and articles on every feature of the software. AP Alison P. Recreation Director Government Administration Used the software for: 2+ years ### "mixed reviews" April 6, 2021 4.0 Has the bones, I have great difficulty navigating. Pros The MyRec software certainly has it's benefits. The registration process for users. reports and scheduling. Cons Hard to navigate from one screen to the next. frequently have to click back to a starting point and redo the process completely over, instead of being able to click a link on the page or use a back/return option. Seeking a highlighted option to perhaps get you to where you want to go is at time frustrating. the option of cancelling a program does not exist and refunding registrants is cumbersome. Additionally emailing and entire program require each activity to be addressed separately. Review Source Response from MyRec.com April 7, 2021 Thank you for bringing your concerns to us. Please contact us regarding your navigation frustrations with specific examples so we may look further into them. We would also like to speak with you regarding program cancellations and what you're looking for beyond activity cancellation. We do encourage refunds to be done by household to preserve the integrity of the transactions and can explain further if you would like. There are also options to email full programs rather than just specific activities that we we would be happy to go over with you. Please don't hesitate to contact us if you encounter something you feel could be done more easily in a different way or just if you are wondering how something might be done more efficiently. We appreciate the opportunity to look into suggestions and help guide processes with our knowledge base. BF Bruce F. Education Director Education Management Used the software for: 6-12 months ### "MyRec Review - Holly Hill Farm" September 14, 2022 3.0 MyRec customer support has been great and always willing to work with us. However, the design and programming behind it has not been quite what we expected. At the same time, we are hoping that after a first year, much of this will smooth out. Pros It allowed us to have more sophisticated registration forms for participants and tracking of information. We are able to do more in one place. More professional looking than Cognito. Cons Did not seem very intuitive from a registrant's point of view. Communication with registrants is not always easy. Building registration forms with discounts and other options have been difficult and clunky. Seems like common features or options have not been programmed yet. Viewing information is overwhelming. Review Source Response from MyRec.com September 16, 2022 We appreciate your thoughts on your experience. While we try to be both flexible and robust in recreation-based areas like online registration, there are elements that are too complex for the system to parse. Often, these are items like adjustments that would be easier for a human mind to make judgements on than a computer could or may require the resources of a larger software. We would be happy to speak with you more specifically about the feedback you're receiving from your registrants to determine where they're encountering hurdles for future updates. SC Samantha C. Recreation Lead Leisure, Travel & Tourism Used the software for: 2+ years ### "User Friendly and Support Team is Fantastic!!" October 20, 2020 5.0 The MyRec.com staff is extremely responsive and always a phone call or email away when we need to troubleshoot a problem or ask a question. When we initially set up our software system they did all the leg work for us and took all of our program information and inputted it into the website for us, making it a seamless transition. Pros Provides a user friendly interface for our customers. Program registration is very easy to utilize whether setting up for a one time program or advanced activities such as sports or camps. I also love that we can input our registration forms online through the custom forms feature, and cut down on paperwork in the office. Cons There are very few things I don't like about this software. The staff is always looking for feedback on how they can improve the software to better serve their clients and their communities. Switched from [Sportsman Web](https://www.capterra.com/p/140072/SportsMan-SQL/) We were looking for a software system that was much more user friendly and one in which we could bring our summer camp registration online. Review Source Response from MyRec.com October 21, 2020 We are happy to hear you having such a great experience with the software. Thank you so much for your feedback- it has been a pleasure working with East Windsor! JC Joey C. Recreation, Open Space & Trails Supervisor Government Administration Used the software for: 2+ years ### "CB P&R" February 26, 2021 4.0 MyRec and their team are great. They take feedback well and are always available to help. Like any software, there are many areas for improvement but I believe they're working on it regularly. Pros General function, reporting, program building, facility listing, connection to authorize & ability to refund via cc. Contact listing and ability to see/research participants, permit system, POS system. Cons Lack of drag and drop scheduling for facilities, password reset function doesn't function well from front end, can't use multiple photos for one facility, some transaction features are not intuitive and leave long investigation/backpedaling if a mistake is made. Reason for choosing MyRec.com Continuity of software, excellent customer service, ability to request changes. Review Source Response from MyRec.com March 2, 2021 Thank you for your feedback. We regret that you've had some difficulties and encourage you to call us to straighten them out now and at any future point. In particular, we could go over what you envision for drag and drop scheduling (have you seen our new quick add feature?) and work with you on specific password reset instances (we know the spam folder or using the wrong email address can sometimes be an issue). Adding multiple photos to a facility is part of our development plan and we've made sure you're on the notification list for that project. We would also like to help regarding transaction features - please call us to go over the details. We are here and always ready to help. CM Courtney M. Program Coordinator Recreational Facilities and Services Used the software for: 2+ years ### "Great Value" April 5, 2021 5.0 Before MyRec our department was living in the dark ages of carbon copy forms and huge binders alphabetizing participants. MyRec brought us into the 21st century and we haven't looked back. Pros MyRec is very easy to use for the administrator and public user. The company consistently makes changes to enhance the experience. The reporting is thorough and accurate. The customer service is stellar. Any issues are very quickly resolved. It's great that customers can log in and see all of their families camps and activities in one spot. Cons The only thing I wish was different is the login username requirements for the public side. The #1 call we get from the public is users not being able to log in because they didn't realize that their username isn't necessarily their email address. If they required the username be an email address, this would help with this issue. Otherwise, everything is great. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/)[CampWise](https://www.capterra.com/p/79178/CampWise/)[RecDesk](https://www.capterra.com/p/127064/RecDesk/)[Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/) Reason for choosing MyRec.com Best value and ease of use. Great financial and enrollment reporting. Very customizable. Review Source Response from MyRec.com April 6, 2021 We are so happy that you are enjoying the functionality of the software. It has been a pleasure serving you. 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