
Pulse CRM
by Pulse Web Solutions
Average Ratings
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Overall
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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DeploymentCloud, SaaS, Web
Vendor Details
- Pulse Web Solutions
- www.pulsewebsolutions.com
About Pulse CRM
Track prior customer service calls and automatically fill out customer information for the next ticket.
Pulse CRM Features
- Alerts / Escalation
- Appointment Management
- Automated Routing
- Automatic Customer Notices
- Complaint Monitoring
- Contract Management
- Customer Database
- Customer Experience Management
- Help Desk
- Inbox / Queue Management
- Knowledge Base
- Known Issue Management
- Live Chat
- Self Service Portal
- Surveys & Feedback
- Trouble Ticketing
- Work Order Management