Pulse Web Solutions

Pulse CRM



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Pulse Web Solutions
  • www.pulsewebsolutions.com

About Pulse CRM

Track prior customer service calls and automatically fill out customer information for the next ticket.


Pulse CRM Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

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