# MultiFlex RMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MultiFlex RMS Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more. Source: https://www.capterra.com/p/127125/MultiFlexRMS/ --- # MultiFlex RMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MultiFlex RMS ## What is MultiFlex RMS? Retail Management System for single or multi-store POS program for retailers in Fashion, Books/Music, Health/Nutrition and General Merchandising ... to Control Inventory, Manage Client Relationships, Financial Reporting & Automates Sales/Marketing functions. Integrates your eCommerce & physical store. Program is reliable, secure and supported by trained RMS Experts. ## What is MultiFlex RMS used for? [Inventory Control](https://www.capterra.com/inventory-control-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 65 user reviews Reviews sentiment Positive 72% Neutral 20% Negative 8% Starting price $895 One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MultiFlex RMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.multiflexrms.com&name=MultiFlex RMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MultiFlex RMS 3.9 (65) VS. [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $895 One Time Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (65) Ease Of Use 3.8 (340) Value For Money 3.9 (45) Value For Money 3.6 (278) Customer Service 4.1 (63) Customer Service 3.6 (273) ## MultiFlex RMS alternatives [4.2 (2,054)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,316)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (197)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about MultiFlex RMS Overview ### What problems does MultiFlex RMS solve? MultiFlex RMS solves slow checkout, manual inventory tracking, and scattered customer records by combining POS, back-office operations, purchase orders, transfers, and reporting in one system. Retail managers, store owners, and sales associates benefit most, especially multi-store and apparel teams that need faster staff training, clearer sales visibility, and easier customer service. Answer based on 48 reviews Overview ### Which roles and teams benefit most from MultiFlex RMS? MultiFlex RMS is most used by business owners, presidents, and other executives who need visibility into rental operations, financial performance, and day-to-day oversight. Operations managers, store managers, and administrative accounting teams benefit from it for inventory control, transaction processing, reporting, customer management, and keeping location-level workflows organized. Answer based on 52 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and specific industries is MultiFlex RMS built for? MultiFlex RMS is designed for retailers in Fashion and Apparel, Books and Music, Health and Nutrition, and General Merchandising. It fits single-location stores as well as multi-store, multi-state, and multi-country businesses that handle multiple currencies or variable tax requirements. Features and Usability ### What are the key features of MultiFlex RMS? MultiFlex RMS includes core retail management tools like Retail POS, inventory management, and multi-store operations, plus reporting and sales reporting that reviewers frequently mention. It also offers purchase order management and supplier management as differentiators, with customer accounts and loyalty program features supporting repeat sales and customer history tracking. Answer based on 34 reviews Getting Started and Support ### How easy is it to onboard and train a team on MultiFlex RMS? MultiFlex RMS is generally easy for store staff to learn, with in-person training, live online sessions, and documentation available. Reviewers say cashiers and frontline users pick it up quickly and teams can train others easily, while first-time retailers and admins may need more time. Some users wanted clearer manuals and video tutorials. Answer based on 11 reviews Getting Started and Support ### What customer support options does MultiFlex RMS offer, and how do users rate the experience? MultiFlex RMS offers 24/7 live rep support and chat. Users often describe support as easy to reach, knowledgeable, patient, and quick to resolve issues, with helpful training during setup. Some reviewers, however, report inconsistent experiences, including delayed follow-up, limited hours across time zones, weak training, and occasional rude interactions. Answer based on 34 reviews Features and Usability ### How well does MultiFlex RMS handle inventory management? MultiFlex RMS handles retail inventory well for many stores, with stock tracking, purchase orders, transfers, and detailed item records. Apparel and multi-location teams often like the matrix setup and reporting, but some users find returns, duplicate items, report consistency, and cross-store inventory visibility harder than expected. Answer based on 25 reviews Features and Usability ### Is MultiFlex RMS easy to use for daily sales and checkout? MultiFlex RMS supports everyday sales and checkout with an interface many retail staff learn quickly. Store owners often like faster receipts, customer lookup, refunds, and POS reporting, but some teams run into slower item lookups, awkward special orders, payment processing issues, and limits when editing approved transactions. Answer based on 21 reviews Features and Usability ### How good is MultiFlex RMS for retail reporting? MultiFlex RMS offers broad retail reporting for sales, inventory, buying, merchandising, and customer history. Managers and owners often find the available data useful for decision-making, but some small businesses find the report library confusing, want easier customization, and mention occasional inconsistencies, missing fields, or slower report performance. Answer based on 20 reviews ## Features AI summary Based on 604 Retail Management Systems reviews Not all Retail Management Systems cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Sales Reports** (**49%** of reviewers rated this feature as critical) - **Retail Inventory Management** (**57%**) - **Inventory Management** (**50%**) MultiFlex RMS includes **Retail Inventory Management** and **Inventory Management**, giving retailers the tools to control stock levels, manage product movement, and keep day-to-day inventory operations organized. However, it does not offer **Sales Reports**. Instead, it provides other highly rated capabilities, including **Multi-Location** (**61%**), **Inventory Tracking** (**58%**), and **Point of Sale (POS)** (**51%**), helping businesses manage stock across stores, monitor inventory in real time, and handle transactions efficiently. These features support better stock control and smoother store operations, allowing teams to stay accurate and responsive across retail locations. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Check-in/Check-out Track the status of assets and whether they're checked in or out Commission Management Tracking, calculating, and paying commissions and earnings to employees Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system MultiFlex RMS 32 features Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Track the status of assets and whether they're checked in or out Tracking, calculating, and paying commissions and earnings to employees Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Create, send, and track purchase orders and their statuses Purchase and replenish product stock based on inventory levels and needs View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores Track and facilitate returns of products sold Track and assign specific serial numbers to products Internal and external product tracking codes Manage all supplier data and operations Get Advice We can help you find the software with the features you need. Features 3.9 (60) 3.9 Based on 60 reviews ## Pricing Value for money 3.9 (45) Free Trial Free Version Basic $895.00 One Time Value for money 3.9 (45) 3.9 Based on 45 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (63) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (63) 4.1 Based on 63 reviews ## User reviews Overall rating 3.9 Based on 65 reviews Filter by rating 5(20) 4(26) 3(14) 2(3) 1(2) Mentioned topic Sorted by most recent TD Tad D. Owner ### "Best bang for the buck!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 13, 2019 Pros Very comprehensive. This POS has allowed us to do everything from daily sales, inventory, as well as, invoicing and accounts receivable. Cons The scope of offerings provides a large platform for customer service representatives to have all knowledge necessary to help with issues however the designer can and will help you when needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Simon W. Director Apparel & Fashion ### "MultiflexRMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2019 A great program and comes with excellent support. Pros It is a total Retail Management system and has every feature that you need to run a retail operation from a single store right thru to the most complex multi-store operation. Cons I think the user manual could be improved with more 'how to' suggestions and video tutorials, but saying that it is very intuitive and easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC David C. Managing Director Retail ### "POS is Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 29, 2019 Overall I find it great software for my business and full fills my needs adequately. Pros This software makes the POS and Customer experience easy and effortless, the ease of customer detail gathering for both loyalty and future marketing is a breeze. Go to the back office and data entry is also uncomplicated and time efficient. Standard reports are great for my use but I am sure that there are more I could create in the customise report function Cons There area few additional reports that could be standard in the back office function and in the last update that we have the account payment function is complex which it does not need to be and wasn't previously. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN Jesse N F. Owner Retail ### "Nice System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 29, 2019 Overall my experience has been good. Pros I love all the reports I can pull with ease and detail. There is not an item or sales transition I cannot find immense detail on. Cons I do not like once something is in "approved status" either a sale or purchase order, there is literally no way to go back and edit or change it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NF Nicole F. Store Manager Retail ### "RMS Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 January 29, 2019 Pros Point of Sale is easy to understand and to train new employees on. Cons It has taken longer than we were initially quoted to sync our store with our website in various ways. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Hal S. Owner Retail ### "Too big for a small business." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 January 28, 2019 To be honest, if I was starting again with a p.o.s. inventory data program it would not be RMS. I shoud have looked for a smaller system. I remember a system called "Shop Keeper" that similar size business to mine worked well with. I have thought many times that the manual, paper and pencil system we used prior to RMS would be less stressful. Pros Gave us an extensive inventory data base. The till module works well for staff checking out customers. A few reports give very valuable information. For a large enterprise with the staff that understand information technology it looks like a powerful system. Cons Way too complex for a small business. Some reports do not match other reports that should agree. Too many reports, most of which we have no use for. At first customer service seemed a bit impatient with us. on one occasion my staff member needed help when I was away, the person she talked to was very impatient with her. She no longer felt confident to call for help if needed. That has improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC kristie C. owner/operator Retail ### "review of rms" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 26, 2019 the customer service with RMS is absolutely amazing Pros Its easy to use, functional and accurate Cons slow sometimes but that could just be my computer LOL Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HA Hasib A. Director Apparel & Fashion ### "Great standalone POS system !!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2019 Retail POS for clothing store Pros 1\. Easy to use 2. Prompt Technical support 3. A lot of features in-house make it very versatile Cons 1\. Only compatible with Windows operating system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Beth H. Manager Retail ### "Detailed Reporting" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 January 25, 2019 We have been with Multiflex for 15 years. When it came time to update it was only logical to stay with the same company versus invest in a whole new program and go through the changes. I feel like the value is there but there may be other programs with better customer support. Pros The software is as detailed as you need it to be. Options for inventory, receiving, and sales reports are ample. Easy to use and easy to train. Cons Lots of little glitches in the program that take forever to get updated. More often than not the issues do not happen when I am of course on the phone with a customer service agent prolonging the issue getting resolved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Angela R. Owner Apparel & Fashion ### "Stable, Functional, Outstanding POS System" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 25, 2019 Our Seattle-based small business purchased the Retail Management Software (RMS) for Fashion from Microhouse Systems in 2010, about 8 years ago and we have been using it successfully ever since. This is a very straightforward, Windows based system that meets all our needs ranging from a 100% accurate & easy POS to ring up sales and Customer Relationship Management...to...an outstanding Inventory management system to order, receive, price and tag our goods for sale (apparel, accessories, shoes, gifts, consignment jewelry) and more. There is a somewhat steep learning curve at first, as it has so many functions. I have found the POS easy to train new sales associates, and likewise my store managers can delve in deeper into the software to utilize more functions with ease (does take some practice and learning though) Each year, the Microhouse team performs automatic upgrades and adds more and more useful (sometimes eye opening) reports to help me better understand my business. The phone-based customer service from Microhouse is outstanding, though our staff does have to pay attention to the time difference as we are in the US and they are in Canada. One major feature of this POS is its stability. Our RMS-POS system has never malfunctioned, there's been ZERO downtime, and it has never been hacked or infected by a virus. (Note: we run this system on two older model Windows' PC's along with Kaspersky Total Security, connected to the Internet) . Pros The way in which the Customers, Inventory and Sales are all interlinked, and the personalized customer service and support you will receive. Cons The basic function of ringing up customers is easy and straight forward, but I can be difficult to train new employees on all the intricacies beneath the basics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127125/MultiFlexRMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.