Average Ratings

1 Review

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • CollectionWorks
  • www.collectionworks.com

About CWX

Third party collection agency application with document imaging module and dialer system interface.

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CWX Features

  • Agency Management
  • Auto Dialer
  • Automated Notices
  • Callback Scheduling
  • Client Management
  • Commission Management
  • Compliance Management
  • Contact Management
  • Credit Bureau Reporting
  • In-House Collections
  • Payment Plans
  • Transaction Management

CWX Reviews

Excellent collection software for companies.

Mar 28, 2018

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: *. It is an excellent platform for collection systems of small, medium and large companies, with outstanding features in credit reports, collections and payment plans.

*. It has an electronic update of the demographic information of the client, which guarantees that we always know where it is located.

*. Digital interface for the customer billing system, since it has automated systems which generate letters and emails to generate notices or define their status within the system, which guarantees the customer to reinforce their verbal commitments.

*. Its report system is quite detailed, it makes it possible to establish payment arrangements to follow up on them, fulfilling audit parameters.

Cons: I have nothing negative to add about the platform, except that they must improve their website, which guarantees and increases the capacity to increase their client base since it is an excellent software.

Overall: Improvement in the audits of the collection system, growth and monitoring of payment commitments with our customers.