--- title: "CARL Source Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CARL Source Software - reviews, pricing plans, popular comparisons to other CMMS products and more." source_url: "https://www.capterra.com/p/127149/CARL-Source/" page_type: "product" language: "en" --- # CARL Source Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CARL Source ## What is CARL Source? CARL Source is a CMMS/EAM solution designed to meet the specific needs of companies in all sectors. With CARL Source, companies can optimize their maintenance management, in particular by assessing stock levels, managing equipment and tracking work orders. The CARL Source CMMS/EAM solution enables preventive and corrective maintenance operations to be planned and carried out efficiently. You can easily define maintenance schedules, reduce downtime and facilitate decision-making. CARL Source lets you access your maintenance data from any device, thanks to 2 mobile applications. CARL Source offers a fully customizable interface and flexibility of use, tailored to the needs of decision-makers, team leaders and maintenance technicians. ## What is CARL Source used for? [CMMS](https://www.capterra.com/cmms-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 102 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - CMMS / 2026 - Facility Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CARL Source?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.carl-software.com&name=CARL Source) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CARL Source 4.5 (102) VS. [4.8 (1,062)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (102) Ease Of Use 4.8 (1,062) Value For Money 4.0 (99) Value For Money 4.7 (980) Customer Service 4.0 (101) Customer Service 4.8 (1,000) ## CARL Source alternatives [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [5.0 (45)](https://www.capterra.com/p/235912/DreamzCMMS/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (426)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/127149/CARL-Source/alternatives/) ## FAQs about CARL Source Overview ### Which roles and teams benefit most from CARL Source? CARL Source is most used by maintenance managers, CMMS administrators, and engineering or project teams that oversee asset-intensive operations. These roles use it to plan preventive maintenance, manage work orders, track equipment data, and improve coordination between maintenance, operations, and information systems for better reliability and service continuity. Answer based on 102 reviews Overview ### What company size and industries is CARL Source built for? CARL Source is built mainly for enterprises at 38%, with utilities the top reviewed industry at 9%. It serves asset- and operations-heavy sectors including healthcare, real estate, industry, public services, infrastructure, logistics, transport, and defense, with midsize businesses at 34%, small businesses at 27%, and notable use in food and beverages and transportation. Answer based on 102 reviews Features and Usability ### What are the key features of CARL Source? CARL Source includes core maintenance management features such as work order management, preventive maintenance, asset tracking, inventory management, and equipment history. Differentiating capabilities include customizable forms, workflows, dashboards, role-based permissions, and mobile access through CARL Touch, with reporting and indicators for monitoring maintenance activity and regulatory controls. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does CARL Source integrate with? CARL Source integrates with AutoCAD, Business Intelligence, ERP, Excel Tools, and Qlik Sense. These catalog integrations cover design, analytics, enterprise resource planning, and spreadsheet workflows, giving teams connection points for technical documentation, reporting, and operational data exchange. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does CARL Source offer? CARL Source provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does CARL Source offer, and how do users rate the experience? CARL Source offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, available, and helpful during setup and skill building. Some report uneven hotline follow-up, slower responsiveness over time, and limits on technical help, with certain requests requiring paid services. Answer based on 27 reviews Features and Usability ### How well does CARL Source handle maintenance management? CARL Source handles maintenance management well for preventive, corrective, and regulatory work across equipment, work orders, stock, and purchasing. Maintenance teams value its traceability, planning, and asset history, while some administrators note older planning views, limited dashboard flexibility, and setup effort in more complex environments. Answer based on 40 reviews Features and Usability ### How customizable is CARL Source? CARL Source offers broad customization for screens, forms, workflows, permissions, reports, and data imports, which suits maintenance teams with specific processes. Administrators often find it adaptable without heavy development, but some custom changes still require technical work, added cost, or extra effort to maintain across modules and versions. Answer based on 37 reviews Features and Usability ### Is CARL Source easy to use? CARL Source feels easy to use for daily maintenance tasks once the setup matches team workflows and user roles. Technicians and operational teams often find the interface clear and intuitive, but some users mention planning tools, mobile use, reporting, and advanced settings can take longer to learn. Answer based on 31 reviews ## Features AI summary Based on 1,638 CMMS reviews Capterra reviewers point to these as the CMMS features buyers care about most: - **Preventive Maintenance** (**58%** of reviewers rated this feature as critical) - **Maintenance Scheduling** (**50%**) - **Work Order Management** (**53%**) CARL Source supports all three top-priority features: **Preventive Maintenance**, **Maintenance Scheduling**, and **Work Order Management**. Together, these capabilities help businesses plan routine upkeep, assign and time maintenance tasks more effectively, and keep repair work organized from request through completion, allowing teams to reduce downtime and manage assets more efficiently. Maintenance Scheduling 3.7 (42) 83.33% of 42 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Scheduling 3.9 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Work Order Management 4.4 (42) 85.71% of 42 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Mobile Access 3.8 (39) 84.62% of 39 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Asset Tracking 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Inventory Management 4.2 (54) 96.30% of 54 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply CARL Source 202 features ### All Features - 3D Design & Modeling: Design products in 3D - 3D Imaging: Representation of any object in 3D - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - App Management: Download applications that can be internally saved - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Kitting: Bundle equipment together to rapidly perform actions across multiple assets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Planning: Manage, prioritize and plan for capital expenses - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Big Data Analytics: Examine large amounts of data to uncover hidden patterns, correlations, and other insights - Budgeting/Forecasting: Create budgets based on historical data and future projections - CAD Tools: Computer aided design to create precision drawings or technical illustrations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Checklists: An itemized to do list that can be edited as tasks are completed - CMS Integration: Integration with content management software - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Component Library: Database of components and materials used in design templates - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Mapping: Track the management and flow of data throughout the organization - Data Modeling: Conceptual model of how data items relate to each other - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Device Enrollment: Register and perform initial device setup - Device Management: Maintenance and upkeep of physical and/or virtual devices - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Energy Management: Track energy consumption and/or manage energy-saving measures. - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Management: Create, save, and store files - File Storage: Store and access documents, forms, and photos in one centralized place - File Transfer: Move files across different systems or networks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Airlines: Created for use in the aviation and air transportation industry - For Manufacturers: Intended to be used by manufacturers - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Full Text Search: Search for specific words or phrases within a document or database - Funding Source Tracking: Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Image Library: Store and manage images - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Device Management: Organize, monitor, and remotely manage IoT devices - IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - KPI Monitoring: Tracking the status of previously identified performance measurements - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Map Creation: Create custom maps - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Content Management: Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices. - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multiple Data Sources: Allows users to manage data from a number of sources - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Policy Management: Create, manage, and track policies and procedures within an organization - Predictive Analytics: Predict future data based on historical data sets - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Projections: Estimate or forecast of a future scenario based on the study of present trends - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Prototype Creation: Create, manage and access prototypes to capture design concepts and test on users - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Push Notifications: Trigger clickable pop-up messages - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Relational Display: Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Device Locking: Lock devices to prevent their misuse if they get lost or stolen. - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Residential Properties: For residential properties - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Tracking: See what items have been returned - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Shipping Management: Manage and track orders being shipped to customers - Space Management: Manage occupancy and space utilization in facilities and buildings - Spatial Analysis: A study of entities based on topological, geographic and geometric attributes. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utilization Reporting: Track the frequency of asset usage - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Wireless Internet Access Control: Control and manage access to wireless networks - Wireless Troubleshooting: Take actions to resolve performance issues for devices wirelessly - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (102) 4.4 Based on 102 reviews ## Pricing Value for money 4.0 (99) Free Trial Mars Package Price on demand Neptune Package Price on demand Saturne Package Price on demand Jupiter Package Price on demand Value for money 4.0 (99) 4.0 Based on 99 reviews ## Integrations [ AutoCAD](https://www.capterra.com/p/265024/AutoCAD/)[ Qlik Sense](https://www.capterra.com/p/209809/Qlik-Sense/)[ ERP](https://www.capterra.com/p/143328/ERP/)[ Business Intelligence](https://www.capterra.com/p/218905/Business-Intelligence/)[ Excel Tools](https://www.capterra.com/p/10035185/Excel-Tools/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (101) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (101) 4.0 Based on 101 reviews ## User reviews Overall rating 4.5 Based on 102 reviews Filter by rating 5(55) 4(41) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent LM Lea M. Responsable du Magasin technique et support méthodes Pharmaceuticals ### "Avis mitigé sur l'utilisation de CARL Source" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 August 11, 2026 Globalement nous aurions souhaités que le système soit plus adapté à nos besoins ou que des développements puissent être réalisés. Nous aurions apprécié également avoir un service support plus réactif car nous nous sommes sentis seuls face à certaines problématiques. Pros La clarté des menus de fonctionnalité, l'ergonomie du logiciel, la connexion SaaS et la possibilité de fonctionnement sur un équipement nomade (smartphone et tablette). Cons Impossibilité de lier un article sur plusieurs équipements Gestion du planning des intervention compliquée car non lisible (numéro d'intervention, description, date d'intervention et intervenant) Le paramétrage du système n'est pas très intuitif et nécessite quelques connaissances. Le support n'est pas toujours réactif (ticket ouvert pendant des mois pour certains) La multiplication des patchs (tous les mois) nécessitant un travail important côté client. L'impossibilité de paramétrer une ronde journalière du lundi au vendredi (sous la fonctionnalité maintenance préventive) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 11, 2026 Bonjour Léa, nous sommes heureux de constater que l’ergonomie de CARL Source ainsi que son accès sur un équipement nomade répondent à vos attentes. Nous regrettons cependant que votre expérience avec notre service support ne vous apporte pas entière satisfaction et comprenons les difficultés que peuvent engendrer des délais de réponse trop longs. Nous transmettons votre remarque à nos équipes afin qu’elle puisse être prise en compte dans notre démarche d’amélioration continue. Concernant les fonctionnalités à améliorer, vos remarques sont également bien enregistrées. Pour la planification des interventions et des ressources, CARL Optim, notre moteur de planification basé sur l’IA, permet d’automatiser l’organisation des interventions selon la disponibilité des techniciens et les seuils d’heures définis. N’hésitez pas à vous rapprocher de votre interlocuteur privilégié pour obtenir davantage d’informations sur cette solution. Merci pour votre retour détaillé et constructif. SD sebastien D. Responsable maintenance Utilities ### "Outil performant mais quelques améliorations à prévoir" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 23, 2026 Expérience plutôt satisfaisante et logiciel adaptée dans l'ensemble pour nos besoins à ce jour. Des points restent à corriger ce qui il me semble ont été pris en compte pour la V8 Pros Message de défaut pas clair, et n'expliquant pas d'où vient le défaut et ou aller le corriger. Des messages moins génériques serait un plus. Cons L'outil de planification qui n'est pas "User friendly", ce qui engendre une frustration lors de son utilisation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Thibault S. Stratégie Digitale Opérationnelle Utilities ### "REX CARL SOURCE" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 July 22, 2026 Logiciel simple d'utilisation et répondant aux attentes d'une collectivité de plus de 250 000 habitants. Pros Son ergonomie, son interopérabilité, sa capacité à répondre à l'ensemble des domaines de la gestion de patrimoine. Cons Le recours au développement spécifique malgré une logique similaire pour plusieurs clients. Des développements parfois compliqués à mettre en œuvre. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR christophe R. Administrateur GMAO Food & Beverages ### "CARL forever 😍" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 9, 2026 Le logiciel CARL est en place depuis longtemps dans notre usine est il est le cœur de notre reacteur de la maintenance préventive que curative.. Pros Que l'on puisse le personnalisé : Dans les formulaires Les rapports Création d'indicateurs Que l'on puisse mettre à jour les donnée en masse avec un minimum de contrôle du système (Interface , objet d'intégration) . Cons Mise en application de CARL Touch Le module documentaire mériterai des améliorations. Gestion des formulaire de personnalisation par le numéro de version (possibilité de changer de version de formulaire facilement) Gestion de la main d’œuvre Planning assez archaïque , mériterai un look plus MS Project Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC FRANCK C. Gérant consultant Management Consulting ### "Carl Source un vrai outil pour gérer votre maintenance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 Consultant partenaire de la société CARL depuis 32 ans j'ai accompagné une cinquantaine de sociétés pour la mise e en œuvre de leur GMAO avec Carl Master et ensuite Carl Source. Le choix de ce logiciel a toujours été évidant car ce logiciel répond vraiment aux besoins de gestion des services maintenance Pros le logiciel correspond parfaitement au besoin de gestion des service maintenance Son ergonomie et sa facilité de mise en œuvre permet à n'import quel type de société de l'utiliser Cons La programmation de Carl Source correspond parfaitement aux besoins actuel des services maintenance à ce jour avec la mobilité et l'arrivée de l'IA, le logiciel n'a aucuns inconvénients à être utilisé. Il n'y à donc pas d'inconvénients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NE Nabil E. Chargé Ingénierie et Méthodes de maintenance Mechanical or Industrial Engineering ### "Avis positif sur CARL " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 3, 2026 Très bonne dans l'ensemble. Les mainteneurs arrivent vite a s'y faire et la partie mobilité est un bon point même s'il faut encore s'améliorer sur ce dernier. Pros Ergonomie et simplicité d'utilisation. Les modules interventions ainsi que l'arborescence sont très intuitifs et fluides. Cons La fonction planification des ressources ainsi que le manque de "souplesse" sur plusieurs aspect "comme les tris sur formulaire" sont un peu limite. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) [SAP Product Lifecycle Management](https://www.capterra.com/p/77376/SAP-PLM/) Manque de souplesse et d'ergonomie sur SAP PM par exemple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD anouar D. Responsable d'application informatique Transportation/Trucking/Railroad ### "Satisfait du produit, bonne évolution en V7" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 3, 2026 Le produit répond bien aux besoins. Le support est réactif et des mises à jour sortent régulièrement. Pros Centraliser les informations maintenance (signalements, interventions, demande d'achat etc...) Gestion d'une arborescence d'équipements. Personnalisation de l'outil possible. Passage à la v7.2 très apprécié. Cons Evolutions prioritaires sur le mode saas. Les clients on premise ayant des développements spécifiques ont plus de risque d'erreurs sur les mise à jour. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 11, 2026 Bonjour Anouar, merci pour votre retour d'expérience. CARL SaaS évolue en continu grâce à des releases régulières qui enrichissent la solution de nouvelles fonctionnalités et améliorations. La majorité de ces innovations est ensuite intégrée aux versions On Premise, à l'exception des fonctionnalités spécifiquement conçues pour l'environnement SaaS. Concernant les montées de version, certains développements spécifiques peuvent nécessiter une attention particulière afin de garantir une transition fluide. C'est pourquoi nos équipes projets et nos experts techniques vous accompagnent à chaque étape pour sécuriser les mises à jour, anticiper les éventuels impacts et assurer la continuité de votre activité dans les meilleures conditions. Nous souhaitons aussi vous remercier d’avoir souligné la réactivité de notre service support. Nous ne manquerons pas de transmettre votre message à nos équipes. Merci encore pour votre confiance ! CG Christophe G. Directeur du pôle d’excellence EAM Computer Software ### "Carl - efficacité et souveraineté " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 25, 2026 Partenariat actif à poursuivre car nous partageons bcq de valeurs communes. Travaillons ensemble pour le passé à l’échelle et gommer l’effet de volume chez vous Pros Ouvert techniquement , très adaptable fonctionnellement, scalable, disponible Onprem et Saas et souverain Français ! Cons Effort à poursuivre sur l’intégration de l’ia. Possible de s’appuyer sur un partenaire pour passer à l’échelle Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 11, 2026 Bonjour Christophe, un grand merci pour votre retour. Nous sommes ravis que votre expérience avec CARL Source soit aussi positive et que la solution vous apporte satisfaction. Concernant l'IA, un moteur d'IA Gen est déjà intégré à CARL SaaS et nos équipes de développement continuent à l'améliorer pour qu'il réponde aux besoins de nos utilisateurs. Merci pour votre témoignage et votre confiance ! CL CHRISTOPHER L. Chef de projets Renewables & Environment ### "AVIS CARL source" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 25, 2026 BONNE PRISE EN MAIN ET ADMINISTRABLE cependant de nombreux axes d'améliorations dont la partie en mobilité Pros parametrable et facilement administrable CARL BI PERSONNALISABLE La possibilité de faciliment gerer les droits et la personnalisation des formulaires Cons Carl touch au niveau des fonctionnalités comporte beaucoup d'écarts avec la version Source. Certains aspects de performances Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 11, 2026 Bonjour Christopher, nous vous remercions pour votre retour et sommes ravis de savoir que vous appréciez la facilité de paramétrage ainsi que les possibilités de personnalisation offertes par CARL Source. Concernant CARL Touch, l’application fait partie des solutions mobiles sur lesquelles nous poursuivons nos efforts de développement. Notre objectif est de proposer une expérience toujours plus adaptée aux besoins des techniciens de maintenance. Merci pour votre témoignage et votre confiance ! MA Maeva A. Référente Gmao Consumer Services ### "Bon logiciel qui intègre des nouveautés mais continuer à améliorer l'existant" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 25, 2026 Je suis référente métier entre les utilisateurs finaux et le logiciel. Donc je touche à tout mais pas en profondeur ni en continu Pros J'apprécie la Diversité et l'amélioration continue. La personnalisation interne et la création d'indicateurs ( une fois qu'on a trouvé la bonne donnée à sortir) Cons Planification ressources et interventions a améliorer , paramétrage personnalisé Carl Touch à rendre accessible Switched from [DimoMaint](https://www.capterra.com/p/134729/DIMO-Maint/) Produit plus maintenu et besoin de nouvelles fonctionnalités et d'une meilleure ergonomie et d'une solution mobilité Alternatives considered [Coswin 8i](https://www.capterra.com/p/146016/Coswin-8i/) Reasons for choosing CARL Source Suite à analyse d'un appel d'offre Carl a obtenu la meilleure note Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 11, 2026 Bonjour Maéva, merci pour votre retour concernant la planification des ressources et des interventions. Nous avons travaillé sur cet aspect et sommes heureux de vous annoncer que vous pouvez d’ores et déjà bénéficier d’un moteur de planification basé sur l’IA. Nous vous invitons à vous rapprocher de votre interlocuteur privilégié pour obtenir de plus amples informations. Nous sommes également ravis de savoir que vous appréciez la flexibilité et les possibilités de personnalisation offertes par CARL Source. Encore merci pour votre retour positif ! [View all Reviews](https://www.capterra.com/p/127149/CARL-Source/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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