--- title: "CARL Source Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CARL Source Software - reviews, pricing plans, popular comparisons to other CMMS products and more." source_url: "https://www.capterra.com/p/127149/CARL-Source/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # CARL Source Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CARL Source ## What is CARL Source? CARL Source is a CMMS/EAM solution designed to meet the specific needs of companies in all sectors. With CARL Source, companies can optimize their maintenance management, in particular by assessing stock levels, managing equipment and tracking work orders. The CARL Source CMMS/EAM solution enables preventive and corrective maintenance operations to be planned and carried out efficiently. You can easily define maintenance schedules, reduce downtime and facilitate decision-making. CARL Source lets you access your maintenance data from any device, thanks to 2 mobile applications. CARL Source offers a fully customizable interface and flexibility of use, tailored to the needs of decision-makers, team leaders and maintenance technicians. ## What is CARL Source used for? [CMMS](https://www.capterra.com/cmms-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 107 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - CMMS / 2026 - Facility Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CARL Source?[Manage this product listing](https://www.g2.com/products/carl-source/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CARL Source 4.5 (107) VS. [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (107) Ease Of Use 4.8 (1,080) Value For Money 4.0 (103) Value For Money 4.7 (998) Customer Service 4.0 (106) Customer Service 4.8 (1,018) ## CARL Source alternatives Highest Rated [4.9 (121)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [4.5 (435)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100468/eMaint-CMMS/) [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [View all alternatives](https://www.capterra.com/p/127149/CARL-Source/alternatives/) ## FAQs about CARL Source Overview ### What problems does CARL Source solve? CARL Source solves fragmented maintenance operations by centralizing equipment records, work orders, technician activity, preventive plans, breakdowns, spare-parts inventory, purchasing, and regulatory inspections. Maintenance managers, technicians, fleet teams, and industrial operations teams gain traceable histories, scheduled interventions, role-based workflows, and configurable dashboards tailored to their operating procedures. Answer based on 72 reviews Overview ### Which roles and teams benefit most from CARL Source? CARL Source is most used by maintenance managers, CMMS administrators, and facilities teams that plan preventive work, track asset histories, and manage service requests. Project and plant engineers use it to coordinate technical projects and equipment reliability, while maintenance methods specialists support scheduling, procedures, and performance monitoring. Answer based on 105 reviews Overview ### What company size and industries is CARL Source built for? CARL Source is built for enterprise organizations, with 39% of reviewers, and utilities, its top industry at 10%. Its CMMS/EAM software also serves midsize businesses (34%) and small businesses (26%) across transportation, government administration, healthcare, real estate, industry, public services, infrastructure, logistics, transport, and defense. Answer based on 105 reviews Features and Usability ### What are the key features of CARL Source? CARL Source includes mobile access and activity dashboards for viewing information, updating field activities, and directing maintenance actions. Its core maintenance features cover inventory management, preventive maintenance, equipment tracking, workflow management, and work order management. Data import/export and reporting and statistics support bulk updates, urgent information requests, and maintenance decision-making. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does CARL Source integrate with? CARL Source integrates with AutoCAD, Business Intelligence, ERP, Excel Tools, and Qlik Sense. These catalog integrations connect CARL Source to design, analytics, enterprise resource planning, and spreadsheet workflows, giving teams a focused set of third-party connections for core operational and reporting tasks. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does CARL Source offer? CARL Source provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual step-by-step guidance. Answer based on 4 reviews Getting Started and Support ### What customer support options does CARL Source offer, and how do users rate the experience? CARL Source offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe the support team as responsive, available, and knowledgeable, with useful implementation guidance. However, some report unanswered assistance requests, missed callbacks, declining responsiveness, and limited technical help that may require paid services. Answer based on 27 reviews Features and Usability ### How well does CARL Source handle maintenance management? CARL Source centralizes preventive, corrective, and regulatory maintenance in one configurable CMMS. Maintenance teams use it to track assets, work orders, technician activity, schedules, spare parts, and purchasing records. Users value traceability and adaptable maintenance plans, although some teams find resource scheduling, report setup, and mobile field reporting need further refinement. Answer based on 40 reviews Features and Usability ### How customizable is CARL Source? CARL Source lets administrators tailor forms, workflows, user roles, home screens, reports, and data imports to operational needs. Asset-intensive organizations value the broad configuration options and adaptable interface, often without custom code. However, advanced changes can require development, careful setup, and troubleshooting, while mobile customization remains more limited. Answer based on 37 reviews ## Who uses CARL Source? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,665 CMMS reviews Capterra data shows that buyers of CMMS rank the following features as their top priorities: - **Task Scheduling** (**43%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**58%**) - **Maintenance Scheduling** (**50%**) CARL Source supports all three of the features reviewers rate most important: **Task Scheduling**, **Preventive Maintenance**, and **Maintenance Scheduling**. Together, these capabilities help businesses plan maintenance work in advance, reduce unexpected equipment downtime, and keep service activities on track, allowing teams to manage assets more efficiently and maintain more consistent operations. Task Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks Maintenance Scheduling 3.7 (44) 84.09% of 44 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Predictive Maintenance 4.2 (17) 94.12% of 17 reviewers that rated this feature as important or highly important Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Work Order Management 4.4 (45) 86.67% of 45 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Inventory Management 4.2 (55) 96.36% of 55 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Activity Dashboard 4.0 (47) 93.62% of 47 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities CARL Source 202 features ### All Features - 3D Design & Modeling: Design products in 3D - 3D Imaging: Representation of any object in 3D - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - App Management: Download applications that can be internally saved - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Kitting: Bundle equipment together to rapidly perform actions across multiple assets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Planning: Manage, prioritize and plan for capital expenses - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Big Data Analytics: Examine large amounts of data to uncover hidden patterns, correlations, and other insights - Budgeting/Forecasting: Create budgets based on historical data and future projections - CAD Tools: Computer aided design to create precision drawings or technical illustrations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Checklists: An itemized to do list that can be edited as tasks are completed - CMS Integration: Integration with content management software - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Component Library: Database of components and materials used in design templates - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Mapping: Track the management and flow of data throughout the organization - Data Modeling: Conceptual model of how data items relate to each other - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Device Enrollment: Register and perform initial device setup - Device Management: Maintenance and upkeep of physical and/or virtual devices - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Energy Management: Track energy consumption and/or manage energy-saving measures. - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Management: Create, save, and store files - File Storage: Store and access documents, forms, and photos in one centralized place - File Transfer: Move files across different systems or networks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Airlines: Created for use in the aviation and air transportation industry - For Manufacturers: Intended to be used by manufacturers - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Full Text Search: Search for specific words or phrases within a document or database - Funding Source Tracking: Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Image Library: Store and manage images - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Device Management: Organize, monitor, and remotely manage IoT devices - IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - KPI Monitoring: Tracking the status of previously identified performance measurements - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Map Creation: Create custom maps - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Content Management: Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices. - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multiple Data Sources: Allows users to manage data from a number of sources - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Policy Management: Create, manage, and track policies and procedures within an organization - Predictive Analytics: Predict future data based on historical data sets - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Projections: Estimate or forecast of a future scenario based on the study of present trends - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Prototype Creation: Create, manage and access prototypes to capture design concepts and test on users - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Push Notifications: Trigger clickable pop-up messages - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Relational Display: Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Device Locking: Lock devices to prevent their misuse if they get lost or stolen. - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Residential Properties: For residential properties - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Tracking: See what items have been returned - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Shipping Management: Manage and track orders being shipped to customers - Space Management: Manage occupancy and space utilization in facilities and buildings - Spatial Analysis: A study of entities based on topological, geographic and geometric attributes. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utilization Reporting: Track the frequency of asset usage - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Wireless Internet Access Control: Control and manage access to wireless networks - Wireless Troubleshooting: Take actions to resolve performance issues for devices wirelessly - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (107) 4.4 Based on 107 reviews ## Pricing Value for money 4.0 (103) Free Trial Mars Package Price on demand Neptune Package Price on demand Saturne Package Price on demand Jupiter Package Price on demand Value for money 4.0 (103) 4.0 Based on 103 reviews ## Integrations [ AutoCAD](https://www.capterra.com/p/265024/AutoCAD/)[ Qlik Sense](https://www.capterra.com/p/209809/Qlik-Sense/)[ ERP](https://www.capterra.com/p/143328/ERP/)[ Business Intelligence](https://www.capterra.com/p/218905/Business-Intelligence/)[ Excel Tools](https://www.capterra.com/p/10035185/Excel-Tools/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (106) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (106) 4.0 Based on 106 reviews ## User reviews Overall rating 4.5 Based on 107 reviews Filter by rating 5(58) 4(43) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent CB Claudia B. Spécialiste GMAO Food & Beverages ### "CARL Source est un outil incontournable pour notre gestion de maintenance" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 21, 2026 Notre expérience globale avec CARL Source est très positive et réponds pleinement notre besoin. Berge Levrault est à l'écoute et démontrent un réel engagement à toujours offrir une solution plus performante à CARL. Pros J'apprécie particulièrement le fait que CARL Source soit en constante évolution. D'année en année, de nouvelles fonctionnalités sont développées et les outils existants sont bonifiés, ce qui permet d'améliorer continuellement l'expérience utilisateur et l'efficacité des processus de maintenance à l'ensemble de nos usines. Ils sont à l'écoute de nos propositions d'amélioration. Cons Certaines fonctionnalités pourraient nécessiter moins de clics de souris afin d'accéler les opérations courantes. Switched from [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [MARKUS](https://www.capterra.com/p/10014821/MARKUS/) Nous avons choisi CARL Source afin d'uniformiser et de centraliser la gestion de la maintenance au sein de l'ensemble de nos usine Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jean-Nicolas C. Gestionnaire de projet Retail ### "Bel outil pour suivre nos besoins en interventions " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 20, 2026 Nous avons jusqu’à maintenant une belle expérience, il nous reste beaucoup à apprendre encore et voir jusqu’à quelle mesure nous pouvons l’utiliser car nous ne l’utilisons pas à plein escient. Pros Le fait de pouvoir le personnaliser à notre guise a l’aide d’un de vos représentants et le fait qu’une fois qu’on l’utilise on apprend rapidement à être efficace Cons Le fait qu’il ne soit pas tant intuitif pour des employés qui ne l’utilisent pas tous les jours. Comparativement à ce dont les gens sont habitués comme site web, il n’est pas évident à utiliser pour un demandeur de DI occasionnel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Karim H. Directeur services techniques Investment Banking ### "Appréciation Carl" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2026 Expérience très valorisante, meilleure connaissance du bâtiment et de ses systèmes. Structurer les interventions et améliorer la prise en charge des équipements Pros Volet entretien préventif et bons de travail pour les requêtes des usagers, gestion des stocks, malgré que nous l’avons pas mis en place encore. Cons Tout est bien fait, besoin de temps pour apprivoiser et utiliser les autres modules. Nécessite du temps pour mettre en place tous les modules. Switched from [MRI Angus](https://www.capterra.com/p/276116/Angus-AnyWhere/) Nouveau bâtiment, la direction a décidé de passer avec ce nouveau logiciel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 15, 2026 Bonjour Karim, Merci pour ce retour très positif. Nous sommes ravis que CARL Source vous permette de mieux structurer vos interventions et d’améliorer la connaissance et le suivi de vos équipements. En effet, notre logiciel facilite l’organisation et le pilotage de l’activité de maintenance au quotidien. Nous entendons votre remarque concernant la prise en main des différents modules. La richesse fonctionnelle de CARL Source constitue l’un de ses atouts, mais elle peut aussi nécessiter un temps d’adaptation pour en exploiter pleinement toutes les possibilités. Afin d’accompagner au mieux nos utilisateurs dans cette phase d’apprentissage, nous mettons à leur disposition des parcours e-learning leur permettant de progresser à leur rythme, en complément du soutien apporté par nos équipes. Par ailleurs, l’IA générative intégrée à l’aide en ligne facilite l’accès aux informations et aux ressources disponibles. Merci d’avoir pris le temps de partager votre expérience avec CARL Source. Hendrix M. Directeur de service Utilities ### "Sondage club Carl 3 édition " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 October 2, 2026 Très bonne, beaucoup d’aspects de personnalisation, poussées, plusieurs possibilités de suivi. Plusieurs options d’arborescence, l’innovation est mis de l’avant Pros Touch , fonctionnalités de suivi des interventions en temps réel avec les travailleurs, prise en charge à distance par les travailleurs, ça optimise note vitesse d’intervention Cons Planification, le module est bien mais une vue annuelle serait intéressante pour une meilleure projection d’ensemble Alternatives considered [Guide Ti](https://www.capterra.com/p/40069/GuideTi/) Reasons for choosing CARL Source Appel d’offres public, réglementation municipales d’octroi de contrats Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 15, 2026 Bonjour Hendrix, merci pour votre retour. Nous sommes heureux de constater que la flexibilité et les nombreuses possibilités de personnalisation qu'offre CARL Source répondent à vos besoins. Nous sommes également ravis que le suivi des interventions et l’utilisation de CARL Touch contribuent à améliorer la réactivité de vos équipes et leur efficacité opérationnelle au quotidien. Concernant votre remarque sur le module planification, nous prenons bien en compte votre besoin de disposer d’une vue annuelle afin de bénéficier d’une meilleure vision d’ensemble. Votre retour est précieux et contribue à alimenter notre démarche d’amélioration continue. Nous vous remercions pour ce témoignage ! MT Marc-Alexandre T. Directeur Adj. Ressources Matérielles Higher Education ### "Sondage Carl" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 2, 2026 Pros Quantité de données possible à intégrer. Plusieurs modules différents pour pleins de besoins que nous avons. Cons Je trouve que malheureusement parfois le logiciel est peu intuitifs à utiliser. Ça prend une très bonne formation et plusieurs heures de pratique pour s'y retrouver. Switched from [OctopusPro](https://www.capterra.com/p/171739/OctopusPro/) Ce n'est pas un choix, j'ai changé d'employeur. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 15, 2026 Bonjour Marc-Alexandre, merci pour votre retour. Nous sommes ravis que vous appréciiez les fonctionnalités étendues et la richesse des modules de CARL Source, conçus pour couvrir de nombreux besoins métiers. Nous comprenons toutefois votre remarque concernant la prise en main de la solution. CARL Source étant une GMAO complète, son utilisation peut nécessiter un temps d’apprentissage afin d’en exploiter pleinement les possibilités. Pour accompagner nos utilisateurs dans cette montée en compétence, nous proposons notamment des modules d’e-learning permettant de se former à son rythme, en complément de l’accompagnement de nos équipes. Notre moteur d’IA générative intégré à l’aide en ligne permet également de faciliter la recherche d’informations et l’accès aux ressources disponibles. Merci encore d’avoir partagé votre expérience. LM Lea M. Responsable du Magasin technique et support méthodes Pharmaceuticals ### "Avis mitigé sur l'utilisation de CARL Source" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 August 11, 2026 Globalement nous aurions souhaités que le système soit plus adapté à nos besoins ou que des développements puissent être réalisés. Nous aurions apprécié également avoir un service support plus réactif car nous nous sommes sentis seuls face à certaines problématiques. Pros La clarté des menus de fonctionnalité, l'ergonomie du logiciel, la connexion SaaS et la possibilité de fonctionnement sur un équipement nomade (smartphone et tablette). Cons Impossibilité de lier un article sur plusieurs équipements Gestion du planning des intervention compliquée car non lisible (numéro d'intervention, description, date d'intervention et intervenant) Le paramétrage du système n'est pas très intuitif et nécessite quelques connaissances. Le support n'est pas toujours réactif (ticket ouvert pendant des mois pour certains) La multiplication des patchs (tous les mois) nécessitant un travail important côté client. L'impossibilité de paramétrer une ronde journalière du lundi au vendredi (sous la fonctionnalité maintenance préventive) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 11, 2026 Bonjour Léa, nous sommes heureux de constater que l’ergonomie de CARL Source ainsi que son accès sur un équipement nomade répondent à vos attentes. Nous regrettons cependant que votre expérience avec notre service support ne vous apporte pas entière satisfaction et comprenons les difficultés que peuvent engendrer des délais de réponse trop longs. Nous transmettons votre remarque à nos équipes afin qu’elle puisse être prise en compte dans notre démarche d’amélioration continue. Concernant les fonctionnalités à améliorer, vos remarques sont également bien enregistrées. Pour la planification des interventions et des ressources, CARL Optim, notre moteur de planification basé sur l’IA, permet d’automatiser l’organisation des interventions selon la disponibilité des techniciens et les seuils d’heures définis. N’hésitez pas à vous rapprocher de votre interlocuteur privilégié pour obtenir davantage d’informations sur cette solution. Merci pour votre retour détaillé et constructif. SD sebastien D. Responsable maintenance Utilities ### "Outil performant mais quelques améliorations à prévoir" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 23, 2026 Expérience plutôt satisfaisante et logiciel adaptée dans l'ensemble pour nos besoins à ce jour. Des points restent à corriger ce qui il me semble ont été pris en compte pour la V8 Pros Message de défaut pas clair, et n'expliquant pas d'où vient le défaut et ou aller le corriger. Des messages moins génériques serait un plus. Cons L'outil de planification qui n'est pas "User friendly", ce qui engendre une frustration lors de son utilisation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2026 Bonjour Sébastien, Merci pour votre retour. Concernant les messages de défaut, nous prenons bien en compte votre remarque sur leur manque de clarté et la transmettons à nos équipes afin de poursuivre l’amélioration de l’expérience utilisateur. Concernant la planification, cet aspect a fait l’objet d’améliorations et nous sommes heureux de vous annoncer que vous pouvez désormais bénéficier de CARL Optim, notre moteur de planification basé sur l’IA, conçu pour améliorer l’efficacité opérationnelle. Dans ce cadre, n’hésitez pas à contacter votre interlocuteur privilégié. Comme vous le soulignez, CARL Source V8 intégrera de nombreuses nouvelles fonctionnalités et améliorations afin de continuer à faire évoluer la solution. Merci encore pour ce retour constructif ! TS Thibault S. Stratégie Digitale Opérationnelle Utilities ### "REX CARL SOURCE" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 July 22, 2026 Logiciel simple d'utilisation et répondant aux attentes d'une collectivité de plus de 250 000 habitants. Pros Son ergonomie, son interopérabilité, sa capacité à répondre à l'ensemble des domaines de la gestion de patrimoine. Cons Le recours au développement spécifique malgré une logique similaire pour plusieurs clients. Des développements parfois compliqués à mettre en œuvre. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2026 Bonjour Thibault, Merci pour votre retour. Nous sommes heureux de constater que CARL Source a su répondre à vos attentes en termes d’ergonomie. Nous sommes également ravis que l’interconnexion avec vos outils internes, rendue possible grâce à nos API, réponde à vos besoins. Concernant les développements spécifiques, nous faisons évoluer CARL Source vers davantage de standardisation, notamment avec CARL SaaS, afin de répondre aux besoins du plus grand nombre tout en limitant le recours à des développements trop spécifiques. Nous regrettons par ailleurs que notre service support ne vous apporte pas pleine satisfaction. Nous nous efforçons de mettre en place des actions pour accompagner au mieux nos utilisateurs dans la résolution de leurs tickets. Encore merci d'avoir partagé votre expérience. CR christophe R. Administrateur GMAO Food & Beverages ### "CARL forever 😍" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 9, 2026 Le logiciel CARL est en place depuis longtemps dans notre usine est il est le cœur de notre reacteur de la maintenance préventive que curative.. Pros Que l'on puisse le personnalisé : Dans les formulaires Les rapports Création d'indicateurs Que l'on puisse mettre à jour les donnée en masse avec un minimum de contrôle du système (Interface , objet d'intégration) . Cons Mise en application de CARL Touch Le module documentaire mériterai des améliorations. Gestion des formulaire de personnalisation par le numéro de version (possibilité de changer de version de formulaire facilement) Gestion de la main d’œuvre Planning assez archaïque , mériterai un look plus MS Project Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2026 Bonjour Christophe, Merci pour votre retour. Nous sommes ravis de voir que vous appréciez la flexibilité de la solution. En effet, les nombreuses possibilités de personnalisation de CARL Source permettent d’adapter l’outil au plus près des besoins et du contexte de chaque entreprise. Concernant la planification des interventions et des ressources, cet aspect a fait l’objet d’améliorations et nous sommes heureux de vous annoncer que vous pouvez désormais bénéficier de CARL Optim, notre moteur de planification basé sur l’intelligence artificielle, conçu pour améliorer l’efficacité opérationnelle. Dans ce cadre, n’hésitez pas à contacter votre interlocuteur privilégié. Nous vous remercions d’avoir pris le temps de partager votre expérience avec CARL Source. FC FRANCK C. Gérant consultant Management Consulting ### "Carl Source un vrai outil pour gérer votre maintenance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 Consultant partenaire de la société CARL depuis 32 ans j'ai accompagné une cinquantaine de sociétés pour la mise e en œuvre de leur GMAO avec Carl Master et ensuite Carl Source. Le choix de ce logiciel a toujours été évidant car ce logiciel répond vraiment aux besoins de gestion des services maintenance Pros le logiciel correspond parfaitement au besoin de gestion des service maintenance Son ergonomie et sa facilité de mise en œuvre permet à n'import quel type de société de l'utiliser Cons La programmation de Carl Source correspond parfaitement aux besoins actuel des services maintenance à ce jour avec la mobilité et l'arrivée de l'IA, le logiciel n'a aucuns inconvénients à être utilisé. Il n'y à donc pas d'inconvénients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2026 Bonjour Franck, Un grand merci pour votre témoignage et pour votre confiance depuis toutes ces années. Nous sommes ravis que votre expérience avec CARL Source soit aussi positive et que la solution réponde pleinement aux besoins des équipes de maintenance. Effectivement, nous travaillons actuellement sur l'intégration plus approfondie de l'IA afin de faire évoluer CARL Source au plus près des besoins de ses utilisateurs. Merci encore d’avoir partagé votre expérience ! [View all Reviews](https://www.capterra.com/p/127149/CARL-Source/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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