--- title: "SynergyMMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SynergyMMS Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/127151/SynergyMMS/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # SynergyMMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SynergyMMS ## What is SynergyMMS? A complete feature set of tools necessary for staff to easily capture issues while creating visibility and accountability for proper workforce management. Web-based, multilingual solution with user-dependent data display, PMS interface, dispatch process monitoring, and reporting tools. ## What is SynergyMMS used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SynergyMMS?[Manage this product listing](https://www.g2.com/products/synergymms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SynergyMMS 4.7 (3) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $1 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.7 (5,322) Value For Money 5.0 (2) Value For Money 4.5 (5,079) Customer Service 5.0 (2) Customer Service 4.6 (5,093) ## SynergyMMS alternatives [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (805)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about SynergyMMS Overview ### What company size and specific industries is SynergyMMS built for? SynergyMMS is designed for the hospitality industry, including management companies, brands, and independent hotels. It is built for hotel organizations of all sizes and supports every department within hotel operations, making it suitable for properties and hospitality businesses that need hotel-focused management software. Features and Usability ### What are the key features of SynergyMMS? SynergyMMS offers work order management, maintenance management, and task scheduling for planning service activities. It also includes asset tracking, inventory management, and service history to track equipment and parts, plus alerts/notifications, reporting/analytics, mobile access, preventive maintenance, and predictive maintenance for maintenance oversight. Getting Started and Support ### What training and onboarding options does SynergyMMS offer? SynergyMMS provides in person training, live online sessions, and documentation to support getting started. In person training allows direct instruction, live online sessions support remote guided setup, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does SynergyMMS offer? SynergyMMS provides chat support. User experience details about response speed, helpfulness, or common support issues are not available here, so only the listed channel can be confirmed. ## Features AI summary Based on 5,476 Maintenance Management reviews Capterra data shows that buyers of Maintenance Management rank the following features as their top priorities: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) SynergyMMS supports all three of the features reviewers value most: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses schedule and complete maintenance tasks, reduce unplanned equipment downtime, and keep accurate records of past service activity, allowing teams to manage assets more efficiently and make better maintenance decisions. Service History 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Mobile Access 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Work Order Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle SynergyMMS 11 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $1.00 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful CE CEO CEO Used the software for: 3-5 years ### "Great tool not only for maintenance or housekeeping management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2018 By installing SynergyMMS you can increase your human resources efficency even by 400%, you can speed up your guest room availability in PMS by 30% quicker and save a lot of time and money by increasing housekeeping department efficency. You can easily track maintenance and other trends to aim in the most frequent guest request or the most problematic maintenance or housekeeping areas. Pros This system is adaptable for almost all departments in hotel plus you can use for outside contractors to inform them about work requests, planned preventive maintenance and manage, in real time, guest room assignment for housekeeping team members. Cons Nothing, it is absolutely great and gives fantastic return of investment. OW Owner Owner Used the software for: 3-5 years ### "Amazing Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2020 Great. I was able to learn it quickly, just in time for our corporate office to put restrictions on it so I couldn't do anything with the knowledge. Pros The riser matrix report was something that I had not seen before. It can be very helpful. There is much to like about this software. The customer support is even better and the \[SENSITIVE CONTENT HIDDEN\] of the company even pitches in on the support. Cons I needed more flexibility with the setting up of reports. There were prepopulated reports and at times reports from different angles were needed. I had to go through support to get those set up when I could have easily completed the task myself. SS Sasha S. Food & Beverage Reservations Mangaer Used the software for: 1-3 years ### "SynergyMMS a must have for hotels." 4.0 October 3, 2023 Very good, streamlined the process and meant that we were not wasting time reporting the same jobs over and over. Pros This was a real game changer when it was introduced to our hotel as previously we would just ring some one from the maintenance team and they would get to it when they had time but you would never be sure if they had forgotten it! With synergy you can see the task who it has been assigned to and the priority and also an idea of when it will be completed. Cons The system interface is a bit old fashioned and sometimes when you are trying to find the correct category it is not always completely intuitive. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.