# Page 2 | EcoOnline Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is EcoOnline the right Safety Management solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127198/eCompliance-Safety-Software/reviews

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EcoOnline

4.6 (123)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of EcoOnline

## Showing most helpful reviews

Showing 26-50 of 123 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DC

Darcy C.  
Warehouse Admin  
Construction  
Used the software for: 6-12 months

### "Darcys review"

February 12, 2025

5.0

8-10 great, Its been great using this for 6 months, and counting keep it up

Pros

I like that it can be done so fast and efficiently . helps me keep track and stay organized

Cons

I wish it would be more Phone user friendly

Review Source

Response from EcoOnline

February 20, 2025

Thanks for your review, Darcy! We’re happy to hear EcoOnline helps you stay organized and efficient. We appreciate your feedback on mobile usability and are always working to improve. Glad to have you on board for the past six months—here’s to more! —The EcoOnline Team

MP

Michael P.  
General Manager  
Construction  
Used the software for: 1-2 years

### "Western Tire and Glass"

February 5, 2025

4.0

Ecompliance has made our safety program much more streamlined and added a sense of responsibility to employees in the field with instant reporting.

Pros

Ease of tracking, knowing where the employees are with the tracking function

Cons

We probably need to do some updated training to make better use of the system

Review Source

DB

David B.  
HSEQ Manager  
Construction  
Used the software for: 1-2 years

### "Reliable and User Friendly"

February 5, 2025

5.0

Great user interface. Performance is very reliable and system is always up / online / available for use.

Pros

Ease of use and performance. No waiting for pages to load.

Cons

Reports are a bit difficult for me to navigate.

Review Source

Response from EcoOnline

February 10, 2025

Thanks for your review! We're glad you find eCompliance reliable and easy to use. We appreciate your feedback on reports and will keep working to improve navigation. —The EcoOnline Team

mP

martin P.  
field tech  
Construction  
Used the software for: 1-2 years

### "my eco review"

January 31, 2025

4.0

fast and easy process searching what i need to do to

Pros

navigating thru it, making it easy to find what i need quick

Cons

on the app is a little different to navigate

Review Source

Response from EcoOnline

February 10, 2025

Thanks for your review! We're glad you find eCompliance easy to navigate and efficient. We appreciate your feedback on the app experience and will share it with our team. —The EcoOnline Team

DD

Derek D.  
Instrumentation  
Facilities Services  
Used the software for: 1-2 years

### "Good and Convenient Safety Management APP"

February 9, 2025

5.0

Pros

I started to use this system while I joined my current company. The system can provide good management of your safety trainings, tickets, and safety inputs. It is very convenient and helpful. There is an all version. It is easy accessing.

Cons

No complains right now. It can provide good safety management.

Review Source

Response from EcoOnline

February 10, 2025

Thank you for your review! We're so glad to hear that you find the system convenient and helpful for managing safety trainings, tickets, and inputs. It's great to know that accessibility is working well for you.

MB

Matthew B.  
ORO  
Mining & Metals  
Used the software for: 1-2 years

### "Good for safety"

January 30, 2025

5.0

Excellent, makes reporting easy and fast

Pros

Streamline and fast, very easy controls and layout of buttons

Cons

nothing really to mention, only issue it might bring me to another section instead of infrastructure but that is very rare

Review Source

Response from EcoOnline

February 3, 2025

Thanks Matthew! So glad to hear EcoOnline is working so well for you.

TD

Troy D.  
Electrical Inspector  
Construction  
Used the software for: 2+ years

### "e-Compliance Review"

January 31, 2025

5.0

Very convenient and an easy way to track and save completed safety requirements

Pros

Keeps track of my responsibilities to my company for my safety

Cons

Not always easy to find items that need to be completed

Review Source

Response from EcoOnline

February 10, 2025

Thanks for your review! We're glad eCompliance helps you track your safety responsibilities. We appreciate your feedback on finding items and will share it with our team. —The EcoOnline Team

BH

Bev H.  
Educational Support  
Education Management  
Used the software for: 1-2 years

### "User Friendly"

February 25, 2025

5.0

Easy and great program happy with how easy it is to do monthly inspections.

Pros

That is is so user friendly and easy to complete

Cons

Nothing all great, very happy with program,

Review Source

Response from EcoOnline

February 26, 2025

Thanks so much for your positive feedback! We're thrilled to hear you find the program user-friendly and that it makes your monthly inspections a breeze. Your support means a lot! - The EcoOnline Team.

CM

Cyril M.  
Station Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "Great app highly recommended"

February 4, 2025

5.0

So far no complaints. You can add as much detail as required and all safety documents in one convenient place

Pros

Great utilization for safety of employees as well as tools for management

Cons

Sometimes a little difficult to navigate

Review Source

Response from EcoOnline

February 10, 2025

Thanks for your review! We're happy to hear you find eCompliance great to use for safety of employees, We appreciate your feedback on the navigation and will share it with our team for improvement. —The EcoOnline Team

JL

Joyce L.  
Senior Property Manager  
Facilities Services  
Used the software for: 2+ years

### "Easy to Use"

January 30, 2025

5.0

It's not overly fancy, straight to the point!

Pros

It is easy to use and straight foward. The tabs and fields make sense.

Cons

There are too many sections to add attachments and it can get confusing.

Review Source

Response from EcoOnline

January 31, 2025

Thanks for your feedback Joyce! So glad to hear EcoOnline is working well and easy to use for you. We look forward to continuing to add value to you and your business.

NS

NOE S.  
electrician  
Building Materials  
Used the software for: 1-2 years

### "excellent n awesome"

January 31, 2025

5.0

great job and excellent to navigate around

Pros

its easy to use and easy to navigate around

Cons

everything its ok especially the folders

Review Source

Response from EcoOnline

February 10, 2025

Thanks for your review! We're glad you find eCompliance easy to use and navigate. We appreciate your support! —The EcoOnline Team

KW

Keydrick W.  
STORMROOM TEAMMEMBER  
Industrial Automation  
Used the software for: 1-2 years

### "Like the system but can use a few changes "

February 3, 2025

5.0

Overall its a good tool if used correctly

Pros

Once issue is in everyone that has the access to change issue can see it.

Cons

I feel this need to on a handheld computer so that once the issue is found it can be place in the system at that point

Review Source

gK

george K.  
Chiller Machanic  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Ecompliance"

January 31, 2025

4.0

I'm happy with it overall. It is simple and easy to use.

Pros

I like how easy it is to complete my courses.

Cons

It's a little slow to update and pops up pages instead of simply navigating to them.

Review Source

Response from EcoOnline

February 10, 2025

Thanks for your review! We're glad you find eCompliance easy to use. We appreciate your feedback on navigation and updates and will share it with our team. —The EcoOnline Team

BL

Bin L.  
Account Manager  
Facilities Services  
Used the software for: Less than 6 months

### "My Experience using eCompliance"

January 31, 2025

4.0

Overall it is okay, and I mainly use it to read weekly safety document and attend the required training courses. Still did not figure out how to type in inspections at the website instead of using mobile app.

Pros

Get to know the required actions under the tab "My Stuff".

Cons

Training courses not required for my role, but listed over there.

Review Source

Response from EcoOnline

February 10, 2025

Thanks for your review! We're glad eCompliance helps you stay on top of required actions. We appreciate your feedback on training course listings and inspections and will share it with our team. —The EcoOnline Team

JG

Jacqueline G.  
Raw Materials Coordinator  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "KEEPING IN COMPLIANCE"

February 4, 2025

5.0

I can easily get in to read and review documents.

Pros

I enjoy the different parts of the platform used for our learning and training it is also easy to use and navigate.

Cons

nothing comes to mind that I can think of.

Review Source

Response from EcoOnline

February 10, 2025

Thanks for your review! We're glad you find eCompliance easy to use and helpful for learning and training. We appreciate your support! —The EcoOnline Team

KK

Krista-Dawn K.  
Housing Case Worker  
Civic & Social Organization  
Used the software for: Less than 6 months

### "quick and easy way to read documents"

February 6, 2025

4.0

I like that I can see all the documents I have read and they are easy to access.

Pros

eCompliance is an easy way to access and keep track to the documents that are most important to read

Cons

It would be even easier to not have to download the document rather than just reading it online

Review Source

Response from EcoOnline

February 10, 2025

Thanks for your review! We're glad you find eCompliance helpful for accessing and tracking important documents. We appreciate your feedback on online viewing and will share it with our team for future improvements! —The EcoOnline Team

AA

Anthony A.  
Commercial Services Account Manager  
Building Materials  
Used the software for: Less than 6 months

### "Great Experience!"

February 6, 2025

5.0

Great experience that keeps me informed.

Pros

Very easy to use and informative. The ease of use helps with my long day.

Cons

Nothing, the ease of use makes it simple to keep up with my required compliance training.

Review Source

Response from EcoOnline

February 10, 2025

Thanks for your review! We're thrilled to hear that eCompliance makes your training simple and informative. We appreciate your support! —The EcoOnline Team

MP

Melanie P.  
Senior Manager H&S Excellence  
Environmental Services  
Used the software for: 1-2 years

### "EcoOnline eCompliance Review"

May 18, 2023

4.0

Our experience has been good so far. We wanted to stop having to enter our incidents manually into an excel spreadsheet to get trending information and real-time incident numbers. I really like the functionality of the Safety Intelligence Module and look forward to creating personalized dashboards for our senior management team.

Pros

The software is very easy to use and I like the accessibility in the field with the mobile application.I really like the SMART forms functionality, especially for some of our longer incident forms.

Cons

I would like to see some additional workflow functionality with the incident notifications. For example, if an incident was serious, I would like the site senior manager to get notified. if it was less serious, then only our Health and Safety team could be notified of the incident, etc. I would like to see two-way sync for forms between the desktop version and the mobile version of the software.

Alternatives considered

[EHS Insight](https://www.capterra.com/p/101454/EHS-Management-Software/)[Dakota ProActivity EHS Software](https://www.capterra.com/p/125648/ProActivity-Suite/)[OpsReady](https://www.capterra.com/p/150646/Lightship/)[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)

Reason for choosing EcoOnline

Because of the safety intelligence module.

Review Source

Response from EcoOnline

May 25, 2023

Thank you so much for your feedback. We're thrilled that you're using and seeing value in the SMART forms and the Safety Intelligence module. I've shared your feedback about the additional functionality you'd like to see with the product leadership. If you'd like to discuss that more, please let your CSM know. We'd love to have you talk to the product team. Please reach out any time if there's more that we can do to ensure you have an outstanding experience with EcoOnline eCompliance.

RS

Rachel S.  
Manager  
Oil & Energy  
Used the software for: 1-2 years

### "My thoughts"

May 8, 2023

4.0

That everyone is properly filling out the forms for fuel mixes, overfills, drive aways. That when an on site accident happens, that people are actually filling out the reports. OHC meetings are taking place in our locations and we aren't just saying they are. This is great as well because now we have a digital record of everything, we aren't trying to keep track of papers. Things get lost or thrown out by accident.

Pros

Everyone has access to it, we are advance into the digital age, its easy to navigate, less paper work, it involves everyone and gives them something to be responsible for

Cons

Nothing anymore, obviously it was an adjustment period. Where we had to train everyone how the app worked and getting everyone on board with it and then just remembering this is apart of the daily routine. Also my inbox is constantly full of notifications from it. But, that also reminded me to check the logs as well.

Review Source

Response from EcoOnline

May 11, 2023

Thank you for your feedback Rachel! We love that EcoOnline eCompliance is helping with employee participation and improving your record keeping. And while all adjustment periods are challenging to new systems and processes, I'm happy to hear that our onboarding team as well as your internal team were able to work together to get everyone on-board. Please make sure to share your safety wins with us. We love to celebrate with our customers. ~Neil Gillman, Director, Customer Success

SD

Stewart D.  
Health & Safety Director  
Construction  
Used the software for: 1-2 years

### "Love The Software - But it can do better in "total" incident and subcontractor management"

March 16, 2021

4.0

Pros

Ease of use, easy to train new employees and subcontractors (end users on) the app. Continues to evolve, year over year with new features. Customer support and product team are VERY helpful and seek feedback from users / clients

Cons

Incident management is very linear and doesnt allow for total life cycle tracking of events. Similar sytems offer claims tracking, correspondence, costs, etc. Basic an entire incident life cycle management. With eC, it basically ends with the form. More comprehensive workflows, notifications and review processes, including adding reference documents, key contact and distributions, meeting minute tracking for meeting with claims specialists, etc. would make for a more robust system. Similar to above, the total software package is geared towards a "one business" use. IF looking to be a well rounded system, integration of subcontractor management, should be considered, including how subs can access and participate in different "sites" programs. Logic / Workflows and form features. eC would benefit from building our more comprehensive form features that include review workflows (that arent linear) and allowing for images being embedded. Similarly, selections within the forms should drive new questions (i.e. there could be different pathways when clicking answer A vs. B) End user development: overall, the web browser works well, however, forms should be viewed the same as the app. it would be beneficial to be able to expand / collapse forms in web view to avoid endless scrolling. More focus needs to be put into the app as well. End users are 80% (or more) working off the app vs. web (in my experience), they need more at their finger tips, to promote participation

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/)

Reason for choosing EcoOnline

overall easy adoption for the end user, knowledge of what the system can and cannot do, and price

Review Source

aA

aaron A.  
Senior Scientist  
Biotechnology  
Used the software for: 1-2 years

### "ONT ChemDoc review"

October 15, 2020

4.0

ChemDoc staff very helpful and respond very fast to all queries. Overall system is quite user friendly, especially for COSHH assessments. I would say it is less user friendly for process risk assessments.

Pros

The automatic extraction of data from SDS. The product search feature with SDS and COSHH assessments attached.

Cons

Would like to extract more data from SDS. Would like to be able to add the risk rating (rainbow system) into more of the customised fields, currently you have to have the standard ChemDoc table for this to happen. No email notification for managers once selected as approver for COSHH. Copying approved COSHH assessments between departments requires a new approver/sign off. The departments on ChemDoc correspond to different labs within the company which users mix between quite regularly between so quite tedious if someone wants to use for example methanol in two different labs they need to copy RA and get approval (sign off) twice. To duplicate a process RA in the copy field the name of the assessment doesn't appear just the chemicals that appear in that RA. Which makes it quite difficult to select the right RA to copy if several RAs contain the same chemical. For example, 10 risk assessments contain chloroform then chloroform is listed ten times in the duplicate tab and i dont know which is the RA i want to copy until i select one of the chloroforms and press duplicate. Be good if admins could control read and understood function. Since our departments correspond to different labs some experiments are conducted across multiple labs but to copy process RA all the chemicals in the RA need to be in both labs. Whereas, sometimes we store the chemicals in one lab then use them/formulations of them in different labs.

Review Source

HF

Hannah F.  
Vice President  
Environmental Services  
Used the software for: 1-2 years

### "eCompliance Integration"

March 9, 2021

5.0

eCompliance has allowed our employees access. Access to information, resources, and bringing safety to the frontline employees instead of just being championed by the Safety Manager. The integration was seamless. I was skeptical about having to complete the training virtually, this was pre-COVID, and I was concerned with how well I'd be able to learn the system before ruling it out to my team but the process couldn't have been easier. The implementation team at eCompliance was incredibly patient, helpful, and followed up with me to ensure the integration was again as seamless as possible.

Pros

This product is easy to use, and I'm not saying "easy" to be generic. I mean easy. I mean my computer illiterate Manager can access, use, and find information easy. This software is made for any & all technological levels of people to use with ease because at the end of the day who is going to use a software that is bulky, clunky, & not user friendly? No one. And when you invest a lot of money and time in a program to be functional for your organization, you want that system to be, well...easy. Also, there's an app, need I say more?

Cons

There might be a way to fix this on the user end that I have just not figured out yet but for the incident report listing, I'd like to be able to view the list by an employee column associated with the incident rather than just the date submitted because it's much quicker to find the incident.

Reason for choosing EcoOnline

It included several functions that I needed it for at the same cost where I wasn't "nickeled & dimed" for every additional add-on feature for an additional cost. It included incident management, training, action items, inspections, and again, an app that could be accessed anywhere anytime because I have multiple locations and shifts to cover. The price was more than I wanted to spend on a system but at the end of the day investing in this product has helped our efficiency in reporting and tracking our incidents and concerns in one complete system.

Review Source

RB

Richard B.  
H&S advisor  
Civic & Social Organization  
Used the software for: 1-2 years

### "Lots of jargon - highly systemised, counter intuitive in use "

January 3, 2023

2.0

Pros

None really to be honest. Its simply a document system isnt it - why not use microsoft word or google docs?

Cons

I dont agree at all with many of the reviewers here saying its easy to use and intuitive. Both OI and my team find it anything but. It appears t be a an amalgamation of things which are bolted togther to form a package. The system is not logically arranged - the hierarchy of information is completely opposite to what you d instinctively expect - wide scope to progressively more detailed - its the other way around. It makes life more difficult and frustrating and certainly not easier or more efficient. There is no handbook or training - its simply have a bumble around and you re very unlikely to ever be able to use it properly

Reason for choosing EcoOnline

none

Review Source

CD

Carmen D.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "High-quality platform"

July 19, 2023

5.0

great, user friendly and easy to use

Pros

clarity of features, easy to access, well presented

Cons

customized features based on the industry

Review Source

Response from EcoOnline

July 24, 2023

Thank you Carmen. We appreciate you sharing your experience with EcoOnline eCompliance, and how easy it's been for you to use and access the features. We're always looking for customers to share their experience in how they're using the product for their industry (or for us to learn how we could support it being even more effective for you) - your CSM can put you in touch with the right team members. We look forward to continuing to support your safety program. ~ Natalie Gregg, VP Customer Operations

DG

David G.  
HS Coordinator  
Government Administration  
Used the software for: 2+ years

### "Hazard/Incident Trending and Training"

January 3, 2020

5.0

Very impressed with the updates provided since it was first launched and looking forward to the new modules being implemented in the feature such as the asset management module.

Pros

This software is great when it comes to training certificates and the modularity to develop incident forms in multi formats is feature-rich. Easy to use and understand really helped with bringing many employees onboard

Cons

A few things that would be improved to bring this software to the next decade, (I understand there are traces) would be a competency tracking program that differs from the normal training certificates. There are different expiry dates refresher vs expiry dates. A JSA section would also help other than just a risk assessment module.

Alternatives considered

[Veloxy](https://www.capterra.com/p/148024/Veloxy/)[Intelex Incident Management Software](https://www.capterra.com/p/129771/Safety-Incident-Reporting-Software/)

Reason for choosing EcoOnline

Easy of use, modular and the ability to customize your forms and tracking training. With the potential of having a one-stop-shop with SDS, document management, risk assessment, inspections etc.. Focusing on a one-stop-shop for all HSE information.

Review Source

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