--- title: "Docebo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Docebo the right Learning Management System solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/127213/Docebo/reviews/" page_type: "reviews" language: "en" --- Docebo 4.4 (242) [View alternatives](https://www.capterra.com/p/127213/Docebo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Docebo Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews Pallavi J Quality Engineering LeadBanking, 10,001+ employeesUsed the software for: Less than 6 months. “Docebo offers a comprehensive suite of features that empower organizations to deliver effective training programs, enhance learner engagement, and achieve measurable results in their learning and development initiatives“ December 26, 2025 RM Rachel M Instructional DesignerMachinery, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “E.g. we need there to be a better manager dashboard where supervisors can see what employees are overdue in training, but that might not be something that is a priority for updating for the Docebo team.“ June 24, 2025 AT Ann T LMS AdminComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The reporting and tracking features are particularly helpful for monitoring progress and measuring learning outcomes, making it a valuable tool for both learners and administrators.“ October 8, 2025 AG Avery G Learning TechnologyComputer Software, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “For example, there's no built-in automation for session-level enrollment, and the instructor role permissions are broader than needed.“ May 23, 2025 Greg W Learning TechnologistHospitality, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Unlike other learning management systems, Docebo gives you the tools to design pages, courses, and learning plans with the user in mind, allowing you to make engaging learning experiences rather than signing in to check off training in a 'system'.“ September 17, 2024 LH Lila H Director, Learning and DevelopmentEnvironmental Services, 201 - 500 employeesUsed the software for: More than 2 years. “Certain advanced customizations can be difficult without technical know-how.“ February 11, 2025 DK Dror K Director of customer engagementHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “The integration of channels, learning plans, and Docebo's Discover, Coach & Share functionality enables the creation of highly effective learning journeys.“ October 27, 2024 VG Valentina G HR GeneralistFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months. “Some functionalities are limited, for example, for ILT session if we use teams instead of Zoom we do not have the full track of information when the session is completed.“ October 30, 2023 ## Showing most helpful reviews Showing 1-25 of 242 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pallavi J. Quality Engineering Lead Banking Used the software for: Less than 6 months ### "Well Organized and Customizable LMS Platform" December 26, 2025 5.0 Docebo offers a comprehensive suite of features that empower organizations to deliver effective training programs, enhance learner engagement, and achieve measurable results in their learning and development initiatives Pros A comprehensive course management tool support different content types, including multi - media, video, graphics and presentations. It allows for easy and smart course creation for all types of learners; one can easily manage and track the learning activity across different tiers of learners. Cons One cannot make easy graphic level modifications, without basic knowledge of HTML and CSS. The user experience is not that great as compared to other Learning Management systems. Review Source AG Avery G. Learning Technology Computer Software Used the software for: 2+ years ### "Customizable, scalable LMS with excellent support" May 23, 2025 5.0 Docebo has been a reliable, scalable platform for delivering training across our organization. We've used it for onboarding, internal upskilling, and instructor-led programs. The flexibility of the platform allows us to design a branded and engaging experience, while the API and automation capabilities help us operate efficiently at scale. There’s some room for improvement in ILT admin workflows, but overall the platform performs well and continues to improve. Pros Docebo is highly customizable—both in how it looks and how it functions. We were able to tailor the learner experience to reflect our brand and workflows. The automation and API options save a lot of admin time, and ILT sessions are easy for learners to access, even on mobile. The support team is also exceptional: responsive, friendly, and very helpful when solving complex needs. Cons Instructor-Led Training (ILT) management still has some limitations on the admin side. For example, there's no built-in automation for session-level enrollment, and the instructor role permissions are broader than needed. We’ve worked around these issues with custom solutions, but native improvements would reduce admin overhead. Switched from [Udemy Business](https://www.capterra.com/p/209689/Udemy-for-Business/) Our previous system lacked flexibility and required constant manual work. We needed a solution that could support both large-scale programs and targeted learning paths while giving us more control over branding and learner experience. Docebo has significantly improved our workflow through automation, better UI/UX, and responsive support. It’s also easier for admins to navigate and more engaging for learners, helping us increase adoption and reduce support tickets. Review Source VR Verified Reviewer eLearning Systems Admin Information Technology and Services Used the software for: 1-2 years ### "Cumbersome, myopic UX and sub-par technical support" March 16, 2022 2.0 I have been configuring eLearning systems for almost 20 years and while the admin interface is easy to use for those new to LMS, and it's not the worst LMS platform... this is a lightweight system that lacks the critical component of end-user/learner experience, content organization structures, search functionalities, general wayfinding and flexibility as authoring technologies change. Pros Hmmm. Exploring gamification looks like it may be promising but honestly, I'm already disappointed that the demo environment presented to us has all sorts of customizations that require external resource/effort to create. Cons Inability to easily preview the learner experience is at the top of my laundry list of functional limitations Switched from [Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/) Corporate selection based on leadership affinity Review Source CK Craig K. Dir of Culture and Leadership Human Resources Used the software for: Less than 6 months ### "Learning with the best!" February 12, 2025 5.0 As mentioned, the people and the product and the services are stellar. I would recommend to anyone. I was previously with LinkedIn Learning. Docebo is simply better. Pros First, the people. Knowledgeable about their product and services as well as those whom they compete with. \[sensitive content hidden\] was attentive, empathetic, and communicated incredibly well. Their library of content is phenomenal and is the learning platform has all the "bells and whistles." Cons Restrictions on user licenses. If we have a team member not using their license, we are not able to transfer it to someone who will. Alternatives considered [Coursera for Business](https://www.capterra.com/p/238710/Coursera-for-Business/) Reason for choosing Docebo Price. Service. Ease of use. The right "fit" for us. Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) Money. Poor service. Not personal. Low participation. Review Source AH Ashley H. Training Manager Retail Used the software for: 2+ years ### "My Docebo Rock!" August 15, 2025 5.0 My overall experience with Docebo has been excellent. The platform is intuitive, reliable, and highly adaptable, making it easy to deliver engaging training and track learner progress. Its automation, reporting tools, and AI-driven features save time and enhance learning effectiveness, while the support team is responsive and helpful. Overall, Docebo has significantly improved how we manage and scale our training programs. Pros What I like most about Docebo is how intuitive and flexible it is. The platform makes it easy to create engaging training, track learner progress, and customize the experience to fit our needs—all while being reliable and user-friendly Cons Honestly, I haven't encountered major issues with Docebo, but if I had to point out something, it might be that some of the more advanced customization options take some time to learn. That said, the support and resources available make it easy to navigate. Review Source AT Ann T. LMS Admin Computer Software Used the software for: 2+ years ### "Flexible and Scalable LMS Experience" October 8, 2025 5.0 Docebo provides a flexible and scalable learning platform that adapts well to different training needs. The reporting and tracking features are particularly helpful for monitoring progress and measuring learning outcomes, making it a valuable tool for both learners and administrators. Pros Learner experience and intuitive navigation. The platform makes it easy for users to find, access, and complete training, while providing a seamless and engaging experience that encourages learning and skill development. Cons What I liked least about Docebo is that finding the catalogs quickly and the organization or ordering of courses can be a bit challenging. Improving the way courses are structured and presented would make it easier for learners to navigate and access the content they need. Review Source JF Jade F. Instructional Designer Furniture Used the software for: 2+ years ### "Transforming Training through Seamless E-Learning" May 22, 2025 5.0 Docebo has allowed our organization to transform our training strategy from primarily manually recorded instructor-led sessions to digital learning courses with powerful insight tools. We are now able to facilitate standardized learning objectives across the company with ease and provide executives with quantifiable knowledge statistics supporting the training department's impact. Pros Docebo is a powerful LMS designed to deliver and scale modern learning experiences across various industries, including an intuitive interface, support of diverse content formats, and customizable learning paths. Docebo has helped bring our company's training initiatives to an e-learning experience, streamlining accountability and digitizing our completion records cross-departmentally. Cons While the desktop platform is easily accessed and navigated, we have had some experience with mobile users struggling to login to and navigate the Go.Learn app with ease. Review Source RM Rachel M. Instructional Designer Machinery Used the software for: 2+ years ### "Easies LMS to Administer AND Look Professional" June 24, 2025 5.0 Overall it is very smooth. We have monthly meetings with our customer success rep which is really helpful and enlightening to system updates I wouldn't have become aware of on my own. There are a few hiccups here and there, but nothing extremely major, and typically very easy to use. Pros It is extremely user friendly to administer. One does not require an extreme amount of technical/coding knowledge or background to successfully manage this platform. Cons It can take a while for the Docebo team to make updates to any given pain point, because there are a lot of areas for improvement in the system. It is just that some are not as necessary as others to me/my team. E.g. we need there to be a better manager dashboard where supervisors can see what employees are overdue in training, but that might not be something that is a priority for updating for the Docebo team. Review Source SN Sahra N. Employee Enablement Coordinator Computer Software Used the software for: 6-12 months ### "Overall Docebo Experience" February 26, 2025 4.0 Overall my experience has been good. Our team went through a Docebo to Docebo migration which was definitely not seamless and required alot of manual work. The Docebo team was fantastic however, and their technical experience was a lifesaver so the project was successfully completed. I use Docebo as a Superadmin everyday and overall I would recommend it to others looking for an LMS. Pros Customer Service Experience - Support agents are super helpful Knowledge base is built out - the amount of courses, knowledge base articles, and the Docebo community for peer learning is again super helpful Cons \- No option to archive courses, only put under maintenance - Our org needs to have more power users permissions, to avoid the amount of super admins we have - Lack of customization on pages. I would love to see more widgets, upgraded designs, and more meaning I wouldn't have to spend time learning what HTML/CSS hacks will work for me. Review Source LH Lila H. Director, Learning and Development Environmental Services Used the software for: 2+ years ### "Highly Customizable, Adaptable, and Responsive Platform " February 11, 2025 4.0 Pros It is a robust LMS solution that has the ability to customize, scale, grow and develop with us as a company. The available features and cadence of new releases has thoroughly impressed us and we have aligned our L&D strategy with the platform and it's functionality. To be more specific, here are the the three standout features for us: High Customizability: Allows us to tailor the platform to meet diverse learning needs. Scalability: Easily supports growth and varied use cases across different audiences. Continuous Updates: Regular improvements keep the platform aligned with industry trends and evolving learning demands. Cons To summarize, our top three pain points with Docebo are: Steep Learning Curve: Initial setup and configuration can be complex and time-consuming. Basic Features Awaiting Upgrades: Some key features, like the notification module and certificate app, need enhancement. Advanced Customization Requires Technical Expertise: Certain advanced customizations can be difficult without technical know-how. Review Source JK Jennifer K. Director Financial Services Used the software for: 1-2 years ### "Solid and mostly logical LMS that is growing in the right direction" December 9, 2024 5.0 I participated in the selection, implementation, maintenance and administration of our Docebo instance, including setting up SSO and multiple "extended enterprise" portals, to meet the needs of multiple internal organizations. Pros Docebo is a solid choice for a corporate LMS. Features currently meet most needs for running compliance and professional development learning programs, and a lot of the newest features/roadmap plans are ambitious and exciting. The development team listens to the needs/wants of the Docebo Community and introduces new features/advances quarterly, which is enough to make you feel like there is true progress but not so speedy as to be difficult to keep up with. Recent changes enabled batch unenrollment and archiving, which is really handy. The Docebo Community is a friendly place to get answers and workarounds, when needed. Customer Support has been decent and occasionally exceptionally good. Cons There are some significant drawbacks to the notifications feature but a new notifications engine is on the way next month, so I'm optimistic that some of the things I want to see will be coming or at least possible in the future. Not all entities can be duplicated (learning plans, etc.) which can be cumbersome. There is no real way to retire a course so everyone has some version of a workaround; that's not great. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Workday Student](https://www.capterra.com/p/152089/Workday-Student/) Reason for choosing Docebo A combination of features and pricing made Docebo the preferred product Switched from [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) It was determined by a wide range of stakeholders that a new approach and additional functionality were needed. Review Source PD Patrick D. Director of Training and Development Retail Used the software for: 2+ years ### "Director of Training" January 24, 2024 5.0 Over the years we have utilized several different LMS platforms. I can say that Docebo has offered a very stable lis with customizable features that have met all our needs. Pros Ease of use and overall functionality of the platform. The reporting is customizable so that those that need the information can receive it automatically every day, week, month or yearly. Cons Since we have over 2500 employees it did take some time to setup since we integrated this platform with our payroll system. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/) Reason for choosing Docebo Speaking with some of our suppliers it turned out that they were also using Docebo and highly recommended them. Switched from [Emtrain](https://www.capterra.com/p/127240/emTRAiN-LMS/) They no longer were support their platform Review Source BA Bill A. Sr Training and Development Specialist Computer Software Used the software for: 1-2 years ### "Single Systems for Customer, Partner and Internal " June 14, 2024 5.0 Excellent implementation experience and easy to use platform, both as a learner and as an administrator Pros Outstanding support by implementation team, able to manage three distinct and separate training programs on one platform (Customer, Partner, Internal), Intuitive interface for Admins Cons Versioning of training material from Central Repository, Exam score history, learning plan functionality Reason for choosing Docebo More complete solution to meet all of our requirements Switched from [Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Needed a single platform that could seamlessly serve Customers, Partners and Internal learners. Also, received sub-par support from TI. Review Source KC Kara C. AVP Director of Education Banking Used the software for: 2+ years ### "Docebo's Impact: Transformative Learning" May 17, 2024 5.0 Working with Docebo has been incredibly rewarding. My favorite part has been witnessing the success it brings to our learning initiatives. The platform's robust features have enabled us to achieve remarkable milestones in employee training and development. One memorable experience was collaborating with \[sensitive content hidden\], a key member of the Docebo team, whose expertise and guidance were instrumental in optimizing our learning strategies. Together, we implemented innovative solutions that significantly enhanced learner engagement and performance. With Docebo's support, we continue to achieve new levels of success in our training programs, driving positive outcomes for our organization.. Pros he overall experience with the Docebo Learning Management System (LMS) has been outstanding. Docebo offers a robust and user-friendly platform that streamlines the process of creating, managing, and delivering training content. One of the key strengths of Docebo is its intuitive interface, which makes it easy for administrators to upload course materials, track learner progress, and generate reports. The platform's customizable features allow for the creation of tailored learning paths and the incorporation of multimedia content, enhancing the overall learning experience. Docebo provides a seamless and engaging learning environment from a learner's perspective. The platform is accessible across various devices, ensuring flexibility and convenience for users. Its interactive features, such as quizzes, surveys, and discussion forums, foster collaboration and knowledge sharing among learners. Overall, Docebo stands out for its user-friendly interface, customization options, and interactive features, making it a valuable tool for organizations seeking to enhance their learning and development initiatives. Cons 1\. pricing, 2.customization limitations and 3. complexity Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Docebo Features, functionality, scalability, and customer service. Switched from [BAI Policy Manager](https://www.capterra.com/p/10003806/BAI-Policy-Manager/) The product no longer met our needs as an organization. Review Source KC Kathryn C. Sr. Manager of Organizational Development & Leadership Internet Used the software for: 2+ years ### "Endless Customization" August 11, 2023 5.0 Docebo enabled us to start creating an ecosystem of learning. We are thrilled with the flexibility and customizability we have within the platform, and are continuing to find new uses for driving learners into our portal. Pros For our use case, we wanted a highly customizable platform that would enable us to create custom learning experiences around "moments that matter." This was simple to achieve within the Docebo platform due to the ability to segment users to provide them with targeted experiences, and the ease of use with designing pages and menus. Cons The only thing that feels like a miss is not having the ability to send a direct calendar invite automatically upon enrollment. Instead, you receive an enrollment notification with the option to download the calendar invite. We've had some confusion with learners, and attendance issues due to the extra step required to add learning to an external calendar. Alternatives considered [Degreed](https://www.capterra.com/p/220368/Degreed/)[Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Percipio](https://www.capterra.com/p/207276/Percipio/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) Reason for choosing Docebo The customer care pre-sales was TOP NOTCH! Also, pricing for the system quality was superior. Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) We were unable to customize Workday, and had very limited access to setup and reporting as it is also our HRIS system. Review Source DH Danielle H. Corporate Trainer Hospitality Used the software for: 2+ years ### "Docebo LMS: A Customized Learning Solution for Modern Training Needs" October 30, 2024 4.0 Our experience with Docebo has been positive. The platform’s intuitive navigation, customizable learning plans, and seamless integration with Microsoft Teams make managing training easy and efficient. Having all our learning materials centralized in one place has streamlined our processes, and Docebo’s responsive customer service ensures we’re always supported. Pros We value Docebo’s user-friendly platform, which allows us to create tailored learning plans and centralize all our training materials in one convenient location. Cons Our wish list includes enhanced options for editing and searching sent newsletters, along with improvements to the mobile experience. Switched from [C2Perform](https://www.capterra.com/p/168039/EducationFolder/) We were looking for a more robust platform. Review Source LD Lea D. LMS Admin Automotive Used the software for: 1-2 years ### "Modern learning platform" November 5, 2024 4.0 Docebo is a modern learning platform that is characterized by its user-friendly interface. It also offers a variety of functions such as exchange options via forum or FAQ, gamification and reporting functions. Pros The modern interface and intuitive handling allow you to quickly learn new content. This saves time, which means the training effort can be optimized. Cons There are extensive customization options, but not all individual use cases can be implemented. Review Source DK Dror K. Director of customer engagement Hospital & Health Care Used the software for: 1-2 years ### "An effective training solution platform for profound customer training" October 27, 2024 4.0 An excellent learning platform, packed with enriching capabilities, enabling development, tracking, evaluation, and measurement in a convenient and effective way. Pros Docebo has amazing community features that support peer learning and training from multiple angles. The integration of channels, learning plans, and Docebo's Discover, Coach & Share functionality enables the creation of highly effective learning journeys. Cons The difficulty of making quick adjustments to the product (though understandable in a large company). Review Source Danielle O. Learning Solutions Specialist Information Technology and Services Used the software for: 2+ years ### "Docebo - a solid learning partner" September 17, 2024 4.0 Docebo has been a solid product to use. It allows us to deliver training and professional development content to multiple audiences - internal employees, contractors, system integrators and customers. While there are still come improvements to the base product to be made (some legacy pages still exist, making admin tedious), overall it is very easy to use. Pros Options for customization, add on features such as Coach and Share, versatility for use cases, continuing to innovate new solutions for users Cons Legacy pages are very clunky and make the admin job tedious. Review Source VR Verified Reviewer LMS Administrator Government Administration Used the software for: 2+ years ### "Sleek but still needs time to grow" June 17, 2024 4.0 Pros Docebo has a very clean and usable interface for both users and administrators, but lacks in some areas which appear to be easily achievable wins. There are great ways to categorize data, and the reporting functionality is very robust. Cons There are many constraints in Docebo that do not appear to have any purpose other than to degrade the experience and make it harder to use. It is a shame that these issues exist as they prevent Docebo from really reaching its full potential. Reason for choosing Docebo There was some functionality we believed to be present that was not actually usable, but it also was the best option at the time. Review Source Tai S. Product Experience Specialist E-Learning Used the software for: Less than 6 months ### "Docebo is a great LMS for so many industries to fully engage with their users" April 2, 2022 5.0 Docebo has made it easy to pick up and configure so you can get your users up and running very quickly! You can make in place updates to pages and courses too. Also their Slide Converter tool is awesome! If you have a PowerPoint presentation or PDF that suits the needs for learning, you can load it into the slide converter and it turns it into a trackable e-learning! Pros This product really thinks about the end user and what would engage them which increases usage. There are so many benefits you can get from the add ins available and some of them you don’t even need to have their LMS to use. They have really thought out of the box on their Impact Learning! Cons There are small pieces on the site that have potential for growth for example there isn’t a gap analysis tool for the content. This said, they do use their community site for users to log in, share their journeys and add ideas which can be picked up by their developers for future enhancements. Switched from [Access LMS Evo](https://www.capterra.com/p/267473/Access-LMS/) Change of jobs. Review Source Paul D. creative services director Professional Training & Coaching Used the software for: 2+ years ### "Docebo, stable learning management platform, exciting product releases." May 21, 2024 4.0 Pros Docebo has a lot of features and flexibility. We have the Discover, Coach, and Share packages and Extended Enterprise (which allows up to 50 subdomains). We had a slow ramp-up time, but once we understood what was under the hood, we migrated all 70 clients over to the new system with over 5,000 pieces of content. 10 languages as well, which is another benefit that they offer, the language capability is great as we expand. Cons After working with Docebo for the last three years, I have to say I don't like that they like to charge for a la carte services, instead of including them in a larger package deal. This makes it harder to sell the services to our leadership team. Add-ons keep adding up $$$. Review Source VR Verified Reviewer Director, Learning & Development Information Technology and Services Used the software for: 1-2 years ### "Forward thinking, cutting edge and learner centric LMS platform" October 16, 2019 4.0 Docebo is a fast growing organization with some very talented people. The platform itself is solid and will continue to get even better if they are able to continue implementing the features that are on their planned list. My biggest recommendation is to get to a better balance between firming up and fixing current functionality vs. pushing out new functionality. Pros Docebo's user interface is one of the best out there. I was impressed with the clean look and feel of the platform which was reinforced by our learners through their own feedback. Docebo's user experience encourages user adoption and more time in the platform if they can find and view the content they are looking for. Docebo's combination of traditional eLearning content along with it's Channels (corp. youtube type feature) are fantastic. We are looking forward to incorporating gamification to help round our the user experience. Cons Docebo could use some work on the administrator side of the platform. There are quite a few areas where there are way too many clicks or a lack of bulk processes that cause additional work for an administrator. One big item that hasn't made its way into the platform but is apparently in plan, is the ability for an administrator to login as a user, to see what they are seeing or even test what as that user to ensure all works prior to releasing new content, features, etc. Unrelated to the platform, but an area that needs improvement is the Customer Support. Docebo only offers email/ticket management and online chat support. There is currently no phone support and many times issues could be solved if you were just able to talk to someone. It should be noted that I am starting to see a shift in this practice which will be welcomed by all current clients. Review Source Inga R. Platform Manager Marketing and Advertising Used the software for: 1-2 years ### "Helpful Customer Success Manager " August 16, 2023 5.0 Pros We rely on Docebo daily to facilitate our business operations as a leading provider of Marketing & Ecommerce training. This platform enables us to meticulously craft courses and Learning Plans that cater to our specific needs.Our initial experience with Docebo's onboarding support left us thoroughly impressed. However, as we transitioned to working with the account management team, a twinge of concern emerged regarding the continuity of exceptional support. Those worries proved unfounded, as the ongoing assistance and guidance we received surpassed our expectations.It's noteworthy to mention our dedicated Customer Success Manager, \[sensitive content hidden\], who has been instrumental in ensuring our continued satisfaction with the platform. Her expertise and commitment have played a pivotal role in our seamless journey with Docebo. Cons We would like a search function within the Catalogue menu, so we don't have to search over 17 pages worth of content to find something specific. This will help us greatly on a daily basis. Review Source EG Edoardo G. Founder & CEO Professional Training & Coaching Used the software for: 2+ years ### "Extended Enterprise capabilities" October 24, 2023 5.0 We are using Docebo both for internal onboarding and training and to offer its capabilities to our customers using the extended enterprise module, offering a totally customized experience to each of the customers connected. Pros What is most amazing about Docebo is the capability to customize the platform in terms of learning experience and overall training organization. Cons All the coins have two faces, the cons in Docebo are related to the pros: the strong customization capabilities make the platform administration complex, and it needs to have a high level of specific knowledge. 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