--- title: "Docebo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Docebo the right Learning Management System solution for you? Explore 236 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/127213/Docebo/reviews/" page_type: "reviews" language: "en" --- Docebo 4.4 (236) [View alternatives](https://www.capterra.com/p/127213/Docebo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 23rd, 2026 # Reviews of Docebo Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews Pallavi J Quality Engineering LeadBanking, 10,001+ employeesUsed the software for: Less than 6 months. “Docebo offers a comprehensive suite of features that empower organizations to deliver effective training programs, enhance learner engagement, and achieve measurable results in their learning and development initiatives“ December 26, 2025 RM Rachel M Instructional DesignerMachinery, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “E.g. we need there to be a better manager dashboard where supervisors can see what employees are overdue in training, but that might not be something that is a priority for updating for the Docebo team.“ June 24, 2025 AT Ann T LMS AdminComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The reporting and tracking features are particularly helpful for monitoring progress and measuring learning outcomes, making it a valuable tool for both learners and administrators.“ October 8, 2025 AG Avery G Learning TechnologyComputer Software, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “For example, there's no built-in automation for session-level enrollment, and the instructor role permissions are broader than needed.“ May 23, 2025 Greg W Learning TechnologistHospitality, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Unlike other learning management systems, Docebo gives you the tools to design pages, courses, and learning plans with the user in mind, allowing you to make engaging learning experiences rather than signing in to check off training in a 'system'.“ September 17, 2024 LH Lila H Director, Learning and DevelopmentEnvironmental Services, 201 - 500 employeesUsed the software for: More than 2 years. “Certain advanced customizations can be difficult without technical know-how.“ February 11, 2025 DK Dror K Director of customer engagementHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “The integration of channels, learning plans, and Docebo's Discover, Coach & Share functionality enables the creation of highly effective learning journeys.“ October 27, 2024 VG Valentina G HR GeneralistFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months. “Some functionalities are limited, for example, for ILT session if we use teams instead of Zoom we do not have the full track of information when the session is completed.“ October 30, 2023 ## Showing most helpful reviews Showing 1-25 of 236 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pallavi J. Quality Engineering Lead Banking Used the software for: Less than 6 months ### "Well Organized and Customizable LMS Platform" December 26, 2025 5.0 Docebo offers a comprehensive suite of features that empower organizations to deliver effective training programs, enhance learner engagement, and achieve measurable results in their learning and development initiatives Pros A comprehensive course management tool support different content types, including multi - media, video, graphics and presentations. It allows for easy and smart course creation for all types of learners; one can easily manage and track the learning activity across different tiers of learners. Cons One cannot make easy graphic level modifications, without basic knowledge of HTML and CSS. The user experience is not that great as compared to other Learning Management systems. Review Source VR Valerie R. Manager of Education and Student Programming Higher Education Used the software for: 6-12 months ### "Solid Learning Management System" February 7, 2025 4.0 Docebo came to me very highly recommended. The team did a great, clear sales presentation. They were very pushy at the contract signing period, offering and then going back on special pricing. Although we were a bit put off, we did sign a contract with Docebo. The most value part was the 4-month on boarding. \[sensitive content hidden\] our trainer was outstanding. In addition to creating a training plan that matched our needs, he focused on important topics and held ad hock meeting with my group. Likewise, he was very response with email questions. We are please with the product - creating courses and learning plans are easy. Pros Good ease of use and comprehensive tools. Cons Inconsistency in the account management team. I have had three account managers in one year. Alternatives considered [Coursera for Business](https://www.capterra.com/p/238710/Coursera-for-Business/) Reason for choosing Docebo Recommendation, ease of use, the four month onboarding program Review Source VR Verified Reviewer Multimedia Developer Education Management Used the software for: 1-2 years ### "Customer support is essentially non-existent below Enterprise level" May 17, 2019 2.0 Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue. What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting. Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company. Pros Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point. Cons Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use. Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum. Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes. Review Source JK Jennifer K. Director Financial Services Used the software for: 1-2 years ### "Solid and mostly logical LMS that is growing in the right direction" December 9, 2024 5.0 I participated in the selection, implementation, maintenance and administration of our Docebo instance, including setting up SSO and multiple "extended enterprise" portals, to meet the needs of multiple internal organizations. Pros Docebo is a solid choice for a corporate LMS. Features currently meet most needs for running compliance and professional development learning programs, and a lot of the newest features/roadmap plans are ambitious and exciting. The development team listens to the needs/wants of the Docebo Community and introduces new features/advances quarterly, which is enough to make you feel like there is true progress but not so speedy as to be difficult to keep up with. Recent changes enabled batch unenrollment and archiving, which is really handy. The Docebo Community is a friendly place to get answers and workarounds, when needed. Customer Support has been decent and occasionally exceptionally good. Cons There are some significant drawbacks to the notifications feature but a new notifications engine is on the way next month, so I'm optimistic that some of the things I want to see will be coming or at least possible in the future. Not all entities can be duplicated (learning plans, etc.) which can be cumbersome. There is no real way to retire a course so everyone has some version of a workaround; that's not great. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Workday Student](https://www.capterra.com/p/152089/Workday-Student/) Reason for choosing Docebo A combination of features and pricing made Docebo the preferred product Switched from [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) It was determined by a wide range of stakeholders that a new approach and additional functionality were needed. Review Source JT Janice T. Learning and Development Apparel & Fashion Used the software for: 2+ years ### "LMS that you can grow with" December 4, 2024 4.0 We chose Docebo as an LMS solution as it provided flexibility, ease of use, and the ability to create a visually branded and designed interface. Our company was using another LMS provider that was not integrated well and there was low engagement. We did put a lot of effort and resources to build out the Docebo LMS, which paid off as we have high engagement, a deep seeded admin and power user team, and the platform has been quickly integrated into company learning quickly. Pros ur team appreciates that there are meaningful enhancements to continually create a better admin and user experience, which is why we have added it to our long-term roadmap. I personally appreciate the admin support chat and email team. Cons the need to have an in-platform authoring tool that is robust, interactive, and has more options and tools. They just launched a version, but it is very basic. This would allow us to launch the platform globally, as other regions need in platform authoring. The other piece is that Docebo has a Salesforce-type technical approach, where they have premium partners that can assist with dev and API work. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Reason for choosing Docebo UI/UX customizations and less clunky look and feel Switched from [Absorb](https://www.capterra.com/p/61763/Absorb-LMS/) Obtain better support, customization, and engagement of learners Review Source AH Ashley H. Training Manager Retail Used the software for: 2+ years ### "My Docebo Rock!" August 15, 2025 5.0 My overall experience with Docebo has been excellent. The platform is intuitive, reliable, and highly adaptable, making it easy to deliver engaging training and track learner progress. Its automation, reporting tools, and AI-driven features save time and enhance learning effectiveness, while the support team is responsive and helpful. Overall, Docebo has significantly improved how we manage and scale our training programs. Pros What I like most about Docebo is how intuitive and flexible it is. The platform makes it easy to create engaging training, track learner progress, and customize the experience to fit our needs—all while being reliable and user-friendly Cons Honestly, I haven't encountered major issues with Docebo, but if I had to point out something, it might be that some of the more advanced customization options take some time to learn. That said, the support and resources available make it easy to navigate. Review Source AT Ann T. LMS Admin Computer Software Used the software for: 2+ years ### "Flexible and Scalable LMS Experience" October 8, 2025 5.0 Docebo provides a flexible and scalable learning platform that adapts well to different training needs. The reporting and tracking features are particularly helpful for monitoring progress and measuring learning outcomes, making it a valuable tool for both learners and administrators. Pros Learner experience and intuitive navigation. The platform makes it easy for users to find, access, and complete training, while providing a seamless and engaging experience that encourages learning and skill development. Cons What I liked least about Docebo is that finding the catalogs quickly and the organization or ordering of courses can be a bit challenging. Improving the way courses are structured and presented would make it easier for learners to navigate and access the content they need. Review Source JF Jade F. Instructional Designer Furniture Used the software for: 2+ years ### "Transforming Training through Seamless E-Learning" May 22, 2025 5.0 Docebo has allowed our organization to transform our training strategy from primarily manually recorded instructor-led sessions to digital learning courses with powerful insight tools. We are now able to facilitate standardized learning objectives across the company with ease and provide executives with quantifiable knowledge statistics supporting the training department's impact. Pros Docebo is a powerful LMS designed to deliver and scale modern learning experiences across various industries, including an intuitive interface, support of diverse content formats, and customizable learning paths. Docebo has helped bring our company's training initiatives to an e-learning experience, streamlining accountability and digitizing our completion records cross-departmentally. Cons While the desktop platform is easily accessed and navigated, we have had some experience with mobile users struggling to login to and navigate the Go.Learn app with ease. Review Source SN Sahra N. Employee Enablement Coordinator Computer Software Used the software for: 6-12 months ### "Overall Docebo Experience" February 26, 2025 4.0 Overall my experience has been good. Our team went through a Docebo to Docebo migration which was definitely not seamless and required alot of manual work. The Docebo team was fantastic however, and their technical experience was a lifesaver so the project was successfully completed. I use Docebo as a Superadmin everyday and overall I would recommend it to others looking for an LMS. Pros Customer Service Experience - Support agents are super helpful Knowledge base is built out - the amount of courses, knowledge base articles, and the Docebo community for peer learning is again super helpful Cons \- No option to archive courses, only put under maintenance - Our org needs to have more power users permissions, to avoid the amount of super admins we have - Lack of customization on pages. I would love to see more widgets, upgraded designs, and more meaning I wouldn't have to spend time learning what HTML/CSS hacks will work for me. Review Source RM Rachel M. Instructional Designer Machinery Used the software for: 2+ years ### "Easies LMS to Administer AND Look Professional" June 24, 2025 5.0 Overall it is very smooth. We have monthly meetings with our customer success rep which is really helpful and enlightening to system updates I wouldn't have become aware of on my own. There are a few hiccups here and there, but nothing extremely major, and typically very easy to use. Pros It is extremely user friendly to administer. One does not require an extreme amount of technical/coding knowledge or background to successfully manage this platform. Cons It can take a while for the Docebo team to make updates to any given pain point, because there are a lot of areas for improvement in the system. It is just that some are not as necessary as others to me/my team. E.g. we need there to be a better manager dashboard where supervisors can see what employees are overdue in training, but that might not be something that is a priority for updating for the Docebo team. Review Source JC Jonathan C. Learning Experience Designer Medical Devices Used the software for: 2+ years ### "Docebo Learn - Perfect for our customer learning experience use case" October 17, 2024 5.0 Pros With Docebo, our Education Services team can easily create and maintain a personalized learning experience for our customers. The user-friendly admin functions make it effortless to build our pages and update our courses. Additionally, onboarding new admins is a breeze, especially with excellent support resources like the Docebo Community, Knowledgebase, and University. Cons We have encountered difficulties in meeting our organization's requirements for managing certifications with Docebo. Specifically, we have needed support from our customer success manager regarding managing deadlines, renewing certifications, and archiving enrollments. Alternatives considered [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) Reason for choosing Docebo Easy to use page builder, more robust features for managing internal compliance courses. Switched from [SumTotal Learn](https://www.capterra.com/p/10001580/SumTotal-Learn/) Video player, modern course player, page builder. Review Source PD Patrick D. Director of Training and Development Retail Used the software for: 2+ years ### "Director of Training" January 24, 2024 5.0 Over the years we have utilized several different LMS platforms. I can say that Docebo has offered a very stable lis with customizable features that have met all our needs. Pros Ease of use and overall functionality of the platform. The reporting is customizable so that those that need the information can receive it automatically every day, week, month or yearly. Cons Since we have over 2500 employees it did take some time to setup since we integrated this platform with our payroll system. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/) Reason for choosing Docebo Speaking with some of our suppliers it turned out that they were also using Docebo and highly recommended them. Switched from [Emtrain](https://www.capterra.com/p/127240/emTRAiN-LMS/) They no longer were support their platform Review Source BA Bill A. Sr Training and Development Specialist Computer Software Used the software for: 1-2 years ### "Single Systems for Customer, Partner and Internal " June 14, 2024 5.0 Excellent implementation experience and easy to use platform, both as a learner and as an administrator Pros Outstanding support by implementation team, able to manage three distinct and separate training programs on one platform (Customer, Partner, Internal), Intuitive interface for Admins Cons Versioning of training material from Central Repository, Exam score history, learning plan functionality Reason for choosing Docebo More complete solution to meet all of our requirements Switched from [Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Needed a single platform that could seamlessly serve Customers, Partners and Internal learners. Also, received sub-par support from TI. Review Source KC Kara C. AVP Director of Education Banking Used the software for: 2+ years ### "Docebo's Impact: Transformative Learning" May 17, 2024 5.0 Working with Docebo has been incredibly rewarding. My favorite part has been witnessing the success it brings to our learning initiatives. The platform's robust features have enabled us to achieve remarkable milestones in employee training and development. One memorable experience was collaborating with \[sensitive content hidden\], a key member of the Docebo team, whose expertise and guidance were instrumental in optimizing our learning strategies. Together, we implemented innovative solutions that significantly enhanced learner engagement and performance. With Docebo's support, we continue to achieve new levels of success in our training programs, driving positive outcomes for our organization.. Pros he overall experience with the Docebo Learning Management System (LMS) has been outstanding. Docebo offers a robust and user-friendly platform that streamlines the process of creating, managing, and delivering training content. One of the key strengths of Docebo is its intuitive interface, which makes it easy for administrators to upload course materials, track learner progress, and generate reports. The platform's customizable features allow for the creation of tailored learning paths and the incorporation of multimedia content, enhancing the overall learning experience. Docebo provides a seamless and engaging learning environment from a learner's perspective. The platform is accessible across various devices, ensuring flexibility and convenience for users. Its interactive features, such as quizzes, surveys, and discussion forums, foster collaboration and knowledge sharing among learners. Overall, Docebo stands out for its user-friendly interface, customization options, and interactive features, making it a valuable tool for organizations seeking to enhance their learning and development initiatives. Cons 1\. pricing, 2.customization limitations and 3. complexity Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Docebo Features, functionality, scalability, and customer service. Switched from [BAI Policy Manager](https://www.capterra.com/p/10003806/BAI-Policy-Manager/) The product no longer met our needs as an organization. Review Source KC Kathryn C. Sr. Manager of Organizational Development & Leadership Internet Used the software for: 2+ years ### "Endless Customization" August 11, 2023 5.0 Docebo enabled us to start creating an ecosystem of learning. We are thrilled with the flexibility and customizability we have within the platform, and are continuing to find new uses for driving learners into our portal. Pros For our use case, we wanted a highly customizable platform that would enable us to create custom learning experiences around "moments that matter." This was simple to achieve within the Docebo platform due to the ability to segment users to provide them with targeted experiences, and the ease of use with designing pages and menus. Cons The only thing that feels like a miss is not having the ability to send a direct calendar invite automatically upon enrollment. Instead, you receive an enrollment notification with the option to download the calendar invite. We've had some confusion with learners, and attendance issues due to the extra step required to add learning to an external calendar. Alternatives considered [Degreed](https://www.capterra.com/p/220368/Degreed/)[Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Percipio](https://www.capterra.com/p/207276/Percipio/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) Reason for choosing Docebo The customer care pre-sales was TOP NOTCH! Also, pricing for the system quality was superior. Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) We were unable to customize Workday, and had very limited access to setup and reporting as it is also our HRIS system. Review Source LD Lea D. LMS Admin Automotive Used the software for: 1-2 years ### "Modern learning platform" November 5, 2024 4.0 Docebo is a modern learning platform that is characterized by its user-friendly interface. It also offers a variety of functions such as exchange options via forum or FAQ, gamification and reporting functions. Pros The modern interface and intuitive handling allow you to quickly learn new content. This saves time, which means the training effort can be optimized. Cons There are extensive customization options, but not all individual use cases can be implemented. Review Source nB nicole B. Advice behavior therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use " December 16, 2024 5.0 Being able to continuously get in and check progress of the lesson and also review it was very helpful. Pros The ease and accessibility to use the program without having any problems. Cons None that I can think of, and I have used it a lot Review Source DD Dhanushka D. LMS Aministrator Computer Software Used the software for: Less than 6 months ### "Docebo and Me" November 11, 2024 5.0 Excellent, I feel good and Docebo make my life easier Pros User friendly and many for features for admins Cons actually, can say no. so far I am experiencing good. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) As per company decisions we moved to docebo Review Source SR Summer R. Operations Training and Development Manager Consumer Goods Used the software for: 6-12 months ### "Personalization and Welcoming " September 11, 2024 5.0 We just launched last week but overall it has been a lovely eye opening experience and the staff has been helpful beyond measure Pros The personalization to the platform for my company, from simple how to, to compliance training Cons So much to learn, but it is a development journey not only to my team but to myself as the administrator Review Source VR Verified Reviewer LMS Administrator Government Administration Used the software for: 2+ years ### "Sleek but still needs time to grow" June 17, 2024 4.0 Pros Docebo has a very clean and usable interface for both users and administrators, but lacks in some areas which appear to be easily achievable wins. There are great ways to categorize data, and the reporting functionality is very robust. Cons There are many constraints in Docebo that do not appear to have any purpose other than to degrade the experience and make it harder to use. It is a shame that these issues exist as they prevent Docebo from really reaching its full potential. Reason for choosing Docebo There was some functionality we believed to be present that was not actually usable, but it also was the best option at the time. Review Source Tai S. Product Experience Specialist E-Learning Used the software for: Less than 6 months ### "Docebo is a great LMS for so many industries to fully engage with their users" April 2, 2022 5.0 Docebo has made it easy to pick up and configure so you can get your users up and running very quickly! You can make in place updates to pages and courses too. Also their Slide Converter tool is awesome! If you have a PowerPoint presentation or PDF that suits the needs for learning, you can load it into the slide converter and it turns it into a trackable e-learning! Pros This product really thinks about the end user and what would engage them which increases usage. There are so many benefits you can get from the add ins available and some of them you don’t even need to have their LMS to use. They have really thought out of the box on their Impact Learning! Cons There are small pieces on the site that have potential for growth for example there isn’t a gap analysis tool for the content. This said, they do use their community site for users to log in, share their journeys and add ideas which can be picked up by their developers for future enhancements. Switched from [Access LMS Evo](https://www.capterra.com/p/267473/Access-LMS/) Change of jobs. Review Source Paul D. creative services director Professional Training & Coaching Used the software for: 2+ years ### "Docebo, stable learning management platform, exciting product releases." May 21, 2024 4.0 Pros Docebo has a lot of features and flexibility. We have the Discover, Coach, and Share packages and Extended Enterprise (which allows up to 50 subdomains). We had a slow ramp-up time, but once we understood what was under the hood, we migrated all 70 clients over to the new system with over 5,000 pieces of content. 10 languages as well, which is another benefit that they offer, the language capability is great as we expand. Cons After working with Docebo for the last three years, I have to say I don't like that they like to charge for a la carte services, instead of including them in a larger package deal. This makes it harder to sell the services to our leadership team. Add-ons keep adding up $$$. Review Source VR Verified Reviewer Director, Learning & Development Information Technology and Services Used the software for: 1-2 years ### "Forward thinking, cutting edge and learner centric LMS platform" October 16, 2019 4.0 Docebo is a fast growing organization with some very talented people. The platform itself is solid and will continue to get even better if they are able to continue implementing the features that are on their planned list. My biggest recommendation is to get to a better balance between firming up and fixing current functionality vs. pushing out new functionality. Pros Docebo's user interface is one of the best out there. I was impressed with the clean look and feel of the platform which was reinforced by our learners through their own feedback. Docebo's user experience encourages user adoption and more time in the platform if they can find and view the content they are looking for. Docebo's combination of traditional eLearning content along with it's Channels (corp. youtube type feature) are fantastic. We are looking forward to incorporating gamification to help round our the user experience. Cons Docebo could use some work on the administrator side of the platform. There are quite a few areas where there are way too many clicks or a lack of bulk processes that cause additional work for an administrator. One big item that hasn't made its way into the platform but is apparently in plan, is the ability for an administrator to login as a user, to see what they are seeing or even test what as that user to ensure all works prior to releasing new content, features, etc. Unrelated to the platform, but an area that needs improvement is the Customer Support. Docebo only offers email/ticket management and online chat support. There is currently no phone support and many times issues could be solved if you were just able to talk to someone. It should be noted that I am starting to see a shift in this practice which will be welcomed by all current clients. Review Source Inga R. Platform Manager Marketing and Advertising Used the software for: 1-2 years ### "Helpful Customer Success Manager " August 16, 2023 5.0 Pros We rely on Docebo daily to facilitate our business operations as a leading provider of Marketing & Ecommerce training. This platform enables us to meticulously craft courses and Learning Plans that cater to our specific needs.Our initial experience with Docebo's onboarding support left us thoroughly impressed. However, as we transitioned to working with the account management team, a twinge of concern emerged regarding the continuity of exceptional support. Those worries proved unfounded, as the ongoing assistance and guidance we received surpassed our expectations.It's noteworthy to mention our dedicated Customer Success Manager, \[sensitive content hidden\], who has been instrumental in ensuring our continued satisfaction with the platform. Her expertise and commitment have played a pivotal role in our seamless journey with Docebo. Cons We would like a search function within the Catalogue menu, so we don't have to search over 17 pages worth of content to find something specific. This will help us greatly on a daily basis. Review Source EG Edoardo G. Founder & CEO Professional Training & Coaching Used the software for: 2+ years ### "Extended Enterprise capabilities" October 24, 2023 5.0 We are using Docebo both for internal onboarding and training and to offer its capabilities to our customers using the extended enterprise module, offering a totally customized experience to each of the customers connected. Pros What is most amazing about Docebo is the capability to customize the platform in terms of learning experience and overall training organization. Cons All the coins have two faces, the cons in Docebo are related to the pros: the strong customization capabilities make the platform administration complex, and it needs to have a high level of specific knowledge. 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