# Page 2 | Docebo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Docebo the right Learning Management System solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127213/Docebo/reviews

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Docebo

4.4 (235)

[View alternatives](https://www.capterra.com/p/127213/Docebo/alternatives/)

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Last updated March 16th, 2026

# Page 2 - Reviews of Docebo

## Showing most helpful reviews

Showing 26-50 of 235 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Ashley H.  
Training Manager  
Retail  
Used the software for: 2+ years

### "My Docebo Rock!"

August 15, 2025

5.0

My overall experience with Docebo has been excellent. The platform is intuitive, reliable, and highly adaptable, making it easy to deliver engaging training and track learner progress. Its automation, reporting tools, and AI-driven features save time and enhance learning effectiveness, while the support team is responsive and helpful. Overall, Docebo has significantly improved how we manage and scale our training programs.

Pros

What I like most about Docebo is how intuitive and flexible it is. The platform makes it easy to create engaging training, track learner progress, and customize the experience to fit our needs—all while being reliable and user-friendly

Cons

Honestly, I haven't encountered major issues with Docebo, but if I had to point out something, it might be that some of the more advanced customization options take some time to learn. That said, the support and resources available make it easy to navigate.

Review Source

CAK

Chelsy Ann K.  
LMS Admin  
Computer Software  
Used the software for: 2+ years

### "Flexible, Learner-Centric, and Always Improving"

October 2, 2025

5.0

Overall, my experience with Docebo has been good. The platform is easy to use, flexible, and responsive to feedback. I also value the helpful customer support, which makes resolving issues and getting guidance much easier.

Pros

I really like the overall learning experience. I also appreciate that Docebo brings in product updates based on customer feedback and offers flexibility to tailor learning for different audiences.

Cons

The learning plans could be improved. For example, it would be great to have more options for segmenting courses or letting learners choose electives from a set of courses. Also, It would be helpful to have the option to create courses from a template to save time and maintain consistency.

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

We switched from Moodle to Docebo to provide a more modern and flexible learning experience. Docebo allows us to better manage courses and learning plans, tailor content for different audiences, and take advantage of updates driven by customer feedback.

Review Source

AT

Ann T.  
LMS Admin  
Computer Software  
Used the software for: 2+ years

### "Flexible and Scalable LMS Experience"

October 8, 2025

5.0

Docebo provides a flexible and scalable learning platform that adapts well to different training needs. The reporting and tracking features are particularly helpful for monitoring progress and measuring learning outcomes, making it a valuable tool for both learners and administrators.

Pros

Learner experience and intuitive navigation. The platform makes it easy for users to find, access, and complete training, while providing a seamless and engaging experience that encourages learning and skill development.

Cons

What I liked least about Docebo is that finding the catalogs quickly and the organization or ordering of courses can be a bit challenging. Improving the way courses are structured and presented would make it easier for learners to navigate and access the content they need.

Review Source

AG

Avery G.  
Learning Technology  
Computer Software  
Used the software for: 2+ years

### "Customizable, scalable LMS with excellent support"

May 23, 2025

5.0

Docebo has been a reliable, scalable platform for delivering training across our organization. We've used it for onboarding, internal upskilling, and instructor-led programs. The flexibility of the platform allows us to design a branded and engaging experience, while the API and automation capabilities help us operate efficiently at scale. There’s some room for improvement in ILT admin workflows, but overall the platform performs well and continues to improve.

Pros

Docebo is highly customizable—both in how it looks and how it functions. We were able to tailor the learner experience to reflect our brand and workflows. The automation and API options save a lot of admin time, and ILT sessions are easy for learners to access, even on mobile. The support team is also exceptional: responsive, friendly, and very helpful when solving complex needs.

Cons

Instructor-Led Training (ILT) management still has some limitations on the admin side. For example, there's no built-in automation for session-level enrollment, and the instructor role permissions are broader than needed. We’ve worked around these issues with custom solutions, but native improvements would reduce admin overhead.

Switched from

[Udemy Business](https://www.capterra.com/p/209689/Udemy-for-Business/)

Our previous system lacked flexibility and required constant manual work. We needed a solution that could support both large-scale programs and targeted learning paths while giving us more control over branding and learner experience. Docebo has significantly improved our workflow through automation, better UI/UX, and responsive support. It’s also easier for admins to navigate and more engaging for learners, helping us increase adoption and reduce support tickets.

Review Source

Isaac B.  
LMS Administrator  
Computer & Network Security  
Used the software for: Less than 6 months

### "Docebo: Easy to master"

July 23, 2025

5.0

You have a Docebo community for fast help, then support, then your CSM tht mean you have 3 different source to help you achieve what you need and also you have Docebo university wich is great.

Pros

Docebo is easy to learn and to take control of, that give you a powerful tool to begin your journey.

Cons

Like all saas, you will on the extend find some feature that are not enought and you will use your patience or other tool to achieve some task.

Alternatives considered

[Moodle](https://www.capterra.com/p/80691/Moodle/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Docebo

The community people around the product.

Switched from

[cPanel & WHM](https://www.capterra.com/p/165247/WHM/)

More feature and more people for the follow up and the evolution.

Review Source

VR

Verified Reviewer  
Program Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Docebo: versatile and robust (with the right setup)"

April 14, 2025

4.0

Overall, my experience with Docebo LMS has been positive: the platform enables us to deliver a diverse and organized digital library to various target groups (customers, partners, staff) with a scalable structure.

Pros

The flexibility to manage different catalogs, learning plans and content types has been crucial for meeting our audience's varied needs. We are really happy with the community, which is a great source of inspiration (and troubleshooting as well).

Cons

The platform is powerful, but some configuration aspects can be complex, In our case, the certification logics have been particularly hard to understand and required many tries before being properly addressed.

Alternatives considered

[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)

Reason for choosing Docebo

Ease of use, flexibility, native integration with other tools

Switched from

[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

We needed more flexibility and ease of use

Review Source

SN

Sahra N.  
Employee Enablement Coordinator  
Computer Software  
Used the software for: 6-12 months

### "Overall Docebo Experience"

February 26, 2025

4.0

Overall my experience has been good. Our team went through a Docebo to Docebo migration which was definitely not seamless and required alot of manual work. The Docebo team was fantastic however, and their technical experience was a lifesaver so the project was successfully completed. I use Docebo as a Superadmin everyday and overall I would recommend it to others looking for an LMS.

Pros

Customer Service Experience - Support agents are super helpful Knowledge base is built out - the amount of courses, knowledge base articles, and the Docebo community for peer learning is again super helpful

Cons

\- No option to archive courses, only put under maintenance - Our org needs to have more power users permissions, to avoid the amount of super admins we have - Lack of customization on pages. I would love to see more widgets, upgraded designs, and more meaning I wouldn't have to spend time learning what HTML/CSS hacks will work for me.

Review Source

JF

Jade F.  
Instructional Designer  
Furniture  
Used the software for: 2+ years

### "Transforming Training through Seamless E-Learning"

May 22, 2025

5.0

Docebo has allowed our organization to transform our training strategy from primarily manually recorded instructor-led sessions to digital learning courses with powerful insight tools. We are now able to facilitate standardized learning objectives across the company with ease and provide executives with quantifiable knowledge statistics supporting the training department's impact.

Pros

Docebo is a powerful LMS designed to deliver and scale modern learning experiences across various industries, including an intuitive interface, support of diverse content formats, and customizable learning paths. Docebo has helped bring our company's training initiatives to an e-learning experience, streamlining accountability and digitizing our completion records cross-departmentally.

Cons

While the desktop platform is easily accessed and navigated, we have had some experience with mobile users struggling to login to and navigate the Go.Learn app with ease.

Review Source

Cindy M.  
Product Support Specialist  
Automotive  
Used the software for: 6-12 months

### "Docebo makes our customers feel special"

January 20, 2025

4.0

Yes, the beginning training was a bit overwhelming, once you get a grasp of the ins and outs, it is a very dynamic program. I love that we can brand the homepage ourselves. We have 3 different homepages set up for different companies we work with, which makes them feel like the platform was created just for them; making them feel special. The gamification part of Docebo, makes learning fun and was easy to transition our customer's from the other platform we were using and keep their accumulated game points.

Pros

I like that it does the job of 3 different programs where I work. Now I can do all my work for my customers in the one platform. I can even send emails and notifications straight from Docebo. I also really like to Docebo Community. If I have a question or am just looking for some tips, I just search the community or post a question in the community and I will get a few replies. But if I don't want to ask the community, there is always someone willing to help from Docebo.

Cons

As a super admin, I am still not able to look to see what notifications or emails were sent to someone or if they opened the email or not. I would like to have access to notification/email logs.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Becasue it is much more efficient to live in one platform vs multiple different ones.

Review Source

Ryan H.  
Product Training Manager  
Internet  
Used the software for: 2+ years

### "We love Docebo!"

March 4, 2025

5.0

Overall, Docebo has been great to work with. We rarely need help as the product works very well, but when we do our CSM is very helpful and the Community has been great too!

Pros

Docebo is easy to use, customize and build custom reporting to track our compliance and learning goals

Cons

I wish that a user could have more than one Direct Manager so that department heads could see progress for everyone under them.

Alternatives considered

[Leapsome](https://www.capterra.com/p/169660/Leapsome/)

Reason for choosing Docebo

Ease of use and reporting options to the best of my knowledge

Review Source

RM

Rachel M.  
Instructional Designer  
Machinery  
Used the software for: 2+ years

### "Easies LMS to Administer AND Look Professional"

June 24, 2025

5.0

Overall it is very smooth. We have monthly meetings with our customer success rep which is really helpful and enlightening to system updates I wouldn't have become aware of on my own. There are a few hiccups here and there, but nothing extremely major, and typically very easy to use.

Pros

It is extremely user friendly to administer. One does not require an extreme amount of technical/coding knowledge or background to successfully manage this platform.

Cons

It can take a while for the Docebo team to make updates to any given pain point, because there are a lot of areas for improvement in the system. It is just that some are not as necessary as others to me/my team. E.g. we need there to be a better manager dashboard where supervisors can see what employees are overdue in training, but that might not be something that is a priority for updating for the Docebo team.

Review Source

JK

Jennifer K.  
Director  
Financial Services  
Used the software for: 1-2 years

### "Solid and mostly logical LMS that is growing in the right direction"

December 9, 2024

5.0

I participated in the selection, implementation, maintenance and administration of our Docebo instance, including setting up SSO and multiple "extended enterprise" portals, to meet the needs of multiple internal organizations.

Pros

Docebo is a solid choice for a corporate LMS. Features currently meet most needs for running compliance and professional development learning programs, and a lot of the newest features/roadmap plans are ambitious and exciting. The development team listens to the needs/wants of the Docebo Community and introduces new features/advances quarterly, which is enough to make you feel like there is true progress but not so speedy as to be difficult to keep up with. Recent changes enabled batch unenrollment and archiving, which is really handy. The Docebo Community is a friendly place to get answers and workarounds, when needed. Customer Support has been decent and occasionally exceptionally good.

Cons

There are some significant drawbacks to the notifications feature but a new notifications engine is on the way next month, so I'm optimistic that some of the things I want to see will be coming or at least possible in the future. Not all entities can be duplicated (learning plans, etc.) which can be cumbersome. There is no real way to retire a course so everyone has some version of a workaround; that's not great.

Alternatives considered

[360Learning](https://www.capterra.com/p/230567/360Learning/)[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Workday Student](https://www.capterra.com/p/152089/Workday-Student/)

Reason for choosing Docebo

A combination of features and pricing made Docebo the preferred product

Switched from

[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)

It was determined by a wide range of stakeholders that a new approach and additional functionality were needed.

Review Source

Pallavi J.  
Quality Engineering Lead  
Banking  
Used the software for: Less than 6 months

### "Well Organized and Customizable LMS Platform"

December 26, 2025

5.0

Docebo offers a comprehensive suite of features that empower organizations to deliver effective training programs, enhance learner engagement, and achieve measurable results in their learning and development initiatives

Pros

A comprehensive course management tool support different content types, including multi - media, video, graphics and presentations. It allows for easy and smart course creation for all types of learners; one can easily manage and track the learning activity across different tiers of learners.

Cons

One cannot make easy graphic level modifications, without basic knowledge of HTML and CSS. The user experience is not that great as compared to other Learning Management systems.

Review Source

LH

Lila H.  
Director, Learning and Development  
Environmental Services  
Used the software for: 2+ years

### "Highly Customizable, Adaptable, and Responsive Platform "

February 11, 2025

4.0

Pros

It is a robust LMS solution that has the ability to customize, scale, grow and develop with us as a company. The available features and cadence of new releases has thoroughly impressed us and we have aligned our L&D strategy with the platform and it's functionality. To be more specific, here are the the three standout features for us: High Customizability: Allows us to tailor the platform to meet diverse learning needs. Scalability: Easily supports growth and varied use cases across different audiences. Continuous Updates: Regular improvements keep the platform aligned with industry trends and evolving learning demands.

Cons

To summarize, our top three pain points with Docebo are: Steep Learning Curve: Initial setup and configuration can be complex and time-consuming. Basic Features Awaiting Upgrades: Some key features, like the notification module and certificate app, need enhancement. Advanced Customization Requires Technical Expertise: Certain advanced customizations can be difficult without technical know-how.

Review Source

AG

Ahmed G.  
Product owner of Learning  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great LMS to configure and use"

May 5, 2025

4.0

I would say its a Very good experience over all, and we have a great support from Docebo team which makes our lives way easier.

Pros

Very easy for administrators with minimum expertise to manage, the academy is helping a lot to navigate and help you to start as well. Can be used for internal and external customers is always a plus.

Cons

The reporting is not comprehensive, yet you find your way around by generating more reports and consolidate them together.

Review Source

Greg W.  
Learning Technologist  
Hospitality  
Used the software for: 1-2 years

### "Finally, a fully customizable and easy-to-use LMS"

September 17, 2024

5.0

Docebo is a great platform for learning and has amazing employees making sure you are fully utilizing the product, reaching out if you need help, and always ensuring the highest level of satisfaction.

Pros

It's a very user-friendly LMS that focuses on customizability and design. Unlike other learning management systems, Docebo gives you the tools to design pages, courses, and learning plans with the user in mind, allowing you to make engaging learning experiences rather than signing in to check off training in a 'system'.

Cons

The notification system, while very flexible and customizable, is a little hard to use when you get more than a few notifications. Keeping track of each one becomes a little difficult.

Alternatives considered

[Workday Student](https://www.capterra.com/p/152089/Workday-Student/)

Reason for choosing Docebo

The level of customization and features were more robust in Docebo.

Review Source

DH

Danielle H.  
Corporate Trainer  
Hospitality  
Used the software for: 2+ years

### "Docebo LMS: A Customized Learning Solution for Modern Training Needs"

October 30, 2024

4.0

Our experience with Docebo has been positive. The platform’s intuitive navigation, customizable learning plans, and seamless integration with Microsoft Teams make managing training easy and efficient. Having all our learning materials centralized in one place has streamlined our processes, and Docebo’s responsive customer service ensures we’re always supported.

Pros

We value Docebo’s user-friendly platform, which allows us to create tailored learning plans and centralize all our training materials in one convenient location.

Cons

Our wish list includes enhanced options for editing and searching sent newsletters, along with improvements to the mobile experience.

Switched from

[C2Perform](https://www.capterra.com/p/168039/EducationFolder/)

We were looking for a more robust platform.

Review Source

LD

Lea D.  
LMS Admin  
Automotive  
Used the software for: 1-2 years

### "Modern learning platform"

November 5, 2024

4.0

Docebo is a modern learning platform that is characterized by its user-friendly interface. It also offers a variety of functions such as exchange options via forum or FAQ, gamification and reporting functions.

Pros

The modern interface and intuitive handling allow you to quickly learn new content. This saves time, which means the training effort can be optimized.

Cons

There are extensive customization options, but not all individual use cases can be implemented.

Review Source

JT

Jamie T.  
Senior Trainer  
Financial Services  
Used the software for: 2+ years

### "Docebo LMS helps us drive learning engagement"

November 21, 2024

4.0

The overall experience has been great. Pain points are few and mostly minor.

Pros

Configurability of the products allows us to pick and choose what features are available to our learners and how each feature is used

Cons

Reporting and Learning plan duplication are lacking

Review Source

MD

Mateusz D.  
Learning Design Team Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Solid and can be even better"

September 12, 2024

4.0

It makes things easier for our team. The automation features save us so much time, and I love that everything is in one place. It’s also been great to see how the platform adapts to different learning needs, making it super flexible for different teams and roles.

Pros

The platform allows for flexibility in how we deliver the learning experience, it performs rather well without frequent bugs or crashes - stability is really important for us in the organization.

Cons

The cost could be lower, you need to invent workarounds for things that should be easily accessible, for some useful features you need to use the clunky API (downloading content off LMS)

Review Source

KJA

Krecia Joy A.  
Application Specialist  
Human Resources  
Used the software for: 2+ years

### "Docebo supports!"

November 5, 2024

4.0

Pros

I like how they listen to what their clients need. They adapt, provide options, and allow their clients to get what they need.

Cons

If you get Docebo as a third party from a different provider, your options would have limitations as some features are not available, like when you directly get to Docebo

Review Source

FN

Farzana N.  
Subject Matter Expert  
Consumer Services  
Used the software for: 6-12 months

### "Great Learning Tool for Workflows"

August 16, 2024

5.0

My experience with Docebo has been excellent. When I needed to train a new batch, all I had to do was assign the lessons to the agents. They went through the material, and I provided some additional explanations. The flip option in this tool is particularly helpful for clearly explaining important points. My favourite feature is the assessment at the end of each lesson, after that everyone is on the same page about workflows in our large organisation.

Pros

What I like most about Docebo is that, after completing a lesson, you get to take an assessment that checks your understanding of what you’ve learned.

Cons

The user interface can be improved a bit more during the lesson, and the load time for scores can be better.

Switched from

[Lessonly](https://www.capterra.com/p/140809/Lessonly/)

Docebo is more effective than Lessonly in terms of a large organisation being on the same page and tracking the teams activity more easily.

Review Source

DD

Dhanushka D.  
LMS Aministrator  
Computer Software  
Used the software for: Less than 6 months

### "Docebo and Me"

November 11, 2024

5.0

Excellent, I feel good and Docebo make my life easier

Pros

User friendly and many for features for admins

Cons

actually, can say no. so far I am experiencing good.

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

As per company decisions we moved to docebo

Review Source

FM

Felicia M.  
Lead Instructional Designer  
Automotive  
Used the software for: 2+ years

### "How Docebo Unified Our LMS Content"

July 2, 2024

5.0

The establishment and migration process was a breeze compared to other migrations. Customer service and technical support is fantastic.

Pros

Our company needed to combine both external and internal training content from several LMS and merge into one central LMS. The ability to set up branches has allowed us to do that while still allowing customization and controlling the type of access needed for each departmental usage.

Cons

Reporting feature (as with all LMS I've come across) is still not robust enough in it's customization features. We still have to export raw data into another application to get the reports we need.

Switched from

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)[BRIDGE](https://www.capterra.com/p/145699/Bridge/)

Merging everything into on LMS instead of several.

Review Source

nB

nicole B.  
Advice behavior therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use "

December 16, 2024

5.0

Being able to continuously get in and check progress of the lesson and also review it was very helpful.

Pros

The ease and accessibility to use the program without having any problems.

Cons

None that I can think of, and I have used it a lot

Review Source

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