# Page 4 | Docebo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Docebo the right Learning Management System solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127213/Docebo/reviews

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Docebo

4.4 (235)

[View alternatives](https://www.capterra.com/p/127213/Docebo/alternatives/)

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Last updated March 16th, 2026

# Page 4 - Reviews of Docebo

## Showing most helpful reviews

Showing 76-100 of 235 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KC

Kathryn C.  
Sr. Manager of Organizational Development & Leadership  
Internet  
Used the software for: 2+ years

### "Endless Customization"

August 11, 2023

5.0

Docebo enabled us to start creating an ecosystem of learning. We are thrilled with the flexibility and customizability we have within the platform, and are continuing to find new uses for driving learners into our portal.

Pros

For our use case, we wanted a highly customizable platform that would enable us to create custom learning experiences around "moments that matter." This was simple to achieve within the Docebo platform due to the ability to segment users to provide them with targeted experiences, and the ease of use with designing pages and menus.

Cons

The only thing that feels like a miss is not having the ability to send a direct calendar invite automatically upon enrollment. Instead, you receive an enrollment notification with the option to download the calendar invite. We've had some confusion with learners, and attendance issues due to the extra step required to add learning to an external calendar.

Alternatives considered

[Degreed](https://www.capterra.com/p/220368/Degreed/)[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Percipio](https://www.capterra.com/p/207276/Percipio/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)

Reason for choosing Docebo

The customer care pre-sales was TOP NOTCH! Also, pricing for the system quality was superior.

Switched from

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

We were unable to customize Workday, and had very limited access to setup and reporting as it is also our HRIS system.

Review Source

II

Izzy I.  
Business Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Powerful Technology that Requires Lengthy Implementation"

October 16, 2019

5.0

Everyone at Docebo is extremely helpful and kind. Our implementation specialist was very transparent with us. When she couldn't answer a question we had for her, she made sure to follow up once she found the answer. Our CSM has also been great! Always very responsive. Docebo has allowed us to tackle so many new projects and provide our learners with a ton of new on demand resources and training. We are so excited to see what is down the road for Docebo!

Pros

Customization - The ability to customize homepages, additional fields, notifications, etc. has been extremely useful. Usability - Our users find it very easy to use on their end. It is very user friendly Overall Training - We have been able to accomplish a ton of training since we went live a few months ago. We have been able to create training in house and assign it to our sales teams in Docebo and upload content from an outside provider. This has given our learners a ton of opportunity to learn when they want and where they want. The People - Everyone we have worked with at Docebo have been very responsive, knowledgeable, and friendly.

Cons

Would love move functionality when it comes to reporting, surveys, and rating/commenting on courses. We'd like more customizable and powerful reporting. We need the ability to send pre and post course surveys for many courses (same survey, but need to know which course it is filled out for). We also need the ability to see the number of ratings on courses and be notified when our users comment on a course. A couple other things.... Response time can be frustrating. Our platform can be slow sometimes . There are a few other "wants" as far as functionality goes, but it is overall very powerful.

Alternatives considered

[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Paycome is a two in one HRS and LMS and, frankly, was not good at doing either. It lacked in SO many areas and severely limited both our HR & training teams.

Review Source

CH

Carl H.  
Global L&D manager  
Automotive  
Used the software for: 2+ years

### "Why Docebo?"

September 27, 2023

5.0

very happy with it and it functions exactly how we need it to, users are finding it very intuitive when accessing the sessions created

Pros

easy to use and administer. easy quick graphics give course status at a glance

Cons

all training material has to be uploaded to the platform and certain steps completed before its visible to all users, can be very time consuming when the easier solution would be the content accessible to all users through the integration software

Review Source

Inga R.  
Platform Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Helpful Customer Success Manager "

August 16, 2023

5.0

Pros

We rely on Docebo daily to facilitate our business operations as a leading provider of Marketing & Ecommerce training. This platform enables us to meticulously craft courses and Learning Plans that cater to our specific needs.Our initial experience with Docebo's onboarding support left us thoroughly impressed. However, as we transitioned to working with the account management team, a twinge of concern emerged regarding the continuity of exceptional support. Those worries proved unfounded, as the ongoing assistance and guidance we received surpassed our expectations.It's noteworthy to mention our dedicated Customer Success Manager, \[sensitive content hidden\], who has been instrumental in ensuring our continued satisfaction with the platform. Her expertise and commitment have played a pivotal role in our seamless journey with Docebo.

Cons

We would like a search function within the Catalogue menu, so we don't have to search over 17 pages worth of content to find something specific. This will help us greatly on a daily basis.

Review Source

EK

Erik K.  
Sr. Manager of L&D  
Internet  
Used the software for: 2+ years

### "Docebo is a cost-effective customizable powerhouse LMS"

April 12, 2021

5.0

Docebo was very simple to roll out. It is very turn-key experience early-on, but also allows you to grow it into the LMS of your dreams. My LMS admin has been able to shape the learner experience by utilizing all the many customization features Docebo has. It is an integral part of our company's daily learning.

Pros

The control the platform gives you. The customization options are off the charts! We've completely bent Docebo to our desires and set up various views for different roles and departments, as well as customer reporting. The white label experience is also fabulous.

Cons

The thing I least like about Docebo is actually an asset to them. They offer additional modules including social learning and learning insights, but both at additional cost. Since we didn't purchase those when we first started with Docebo, now I'll have to get separate budget approval for them.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)[BRIDGE](https://www.capterra.com/p/145699/Bridge/)

Reason for choosing Docebo

Pricing and features

Switched from

[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Litmos platform didn't offer the features we wanted. We weren't happy with it at the time.

Review Source

BD

Ben D.  
Group LandD Manager  
Industrial Automation  
Used the software for: 6-12 months

### "Ben Dawson's Docebo review"

January 9, 2024

4.0

Overall, our experience as a business has been really positive. We have been able to transform the way in which we upskill our employees, and the deployment of the platform has helped us reach the goal of multiplication of effort.

Pros

Gamification features, Learning plans, ease of use, Learning management, engagement, branding

Cons

Certificate template is really poor, setting up power users could be easier

Alternatives considered

[360Learning](https://www.capterra.com/p/230567/360Learning/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Switched from

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

Aviva was really basic and simplistic - We could not choose our courses from a library like go learn and we could not use it as a learning management system

Review Source

EG

Edoardo G.  
Founder & CEO  
Professional Training & Coaching  
Used the software for: 2+ years

### "Extended Enterprise capabilities"

October 24, 2023

5.0

We are using Docebo both for internal onboarding and training and to offer its capabilities to our customers using the extended enterprise module, offering a totally customized experience to each of the customers connected.

Pros

What is most amazing about Docebo is the capability to customize the platform in terms of learning experience and overall training organization.

Cons

All the coins have two faces, the cons in Docebo are related to the pros: the strong customization capabilities make the platform administration complex, and it needs to have a high level of specific knowledge.

Review Source

NP

Natasha P.  
Learning Technology Team Lead  
Law Practice  
Used the software for: 6-12 months

### "Great UI and easy to use"

September 29, 2023

5.0

I have had a very positive experience with Docebo through product selection, implementation and ongoing management. Our CSM, \[sensitive content hidden\], is fantastic to work with and always brings lots of great ideas and provides us with knowledge and support where needed.

Pros

Docebo is extremely easy to use in the back and front end. Our main driver in product selection was for a platform that was easy to use and customisable, Docebo ticked both of these boxes. We leverage the custom pages extensively to highlight our different training programmes. The administration is easy and clean to use with enough options for flexibility but no too many so that it becomes overly complicated.

Cons

There are some areas of the platform which are clearly older such as the user personal summary and the activities area. These areas lack some of the great features which are in other areas of the system, such as filtering and a clean user interface.

Alternatives considered

[Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Review Source

VR

Verified Reviewer  
eLearning Systems Admin  
Information Technology and Services  
Used the software for: 1-2 years

### "Cumbersome, myopic UX and sub-par technical support"

March 16, 2022

2.0

I have been configuring eLearning systems for almost 20 years and while the admin interface is easy to use for those new to LMS, and it's not the worst LMS platform... this is a lightweight system that lacks the critical component of end-user/learner experience, content organization structures, search functionalities, general wayfinding and flexibility as authoring technologies change.

Pros

Hmmm. Exploring gamification looks like it may be promising but honestly, I'm already disappointed that the demo environment presented to us has all sorts of customizations that require external resource/effort to create.

Cons

Inability to easily preview the learner experience is at the top of my laundry list of functional limitations

Switched from

[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)

Corporate selection based on leadership affinity

Review Source

Michele G.  
Training Manager  
Renewables & Environment  
Used the software for: 1-2 years

### "Docebo is the way to go!"

November 9, 2023

5.0

Pros

Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.

Cons

Checklist feature needs to do much better with reporting and scheduling features.

Alternatives considered

[Auzmor Learn](https://www.capterra.com/p/180467/Auzmor-Learn/)[Continu](https://www.capterra.com/p/155460/Continu/)

Reason for choosing Docebo

Had more capabilities and custom abilities. Easier to program on backend.

Review Source

SP

Steven P.  
Team Member Development Manager  
Retail  
Used the software for: 2+ years

### "Docebo - in the top 10 worldwide for a reason"

September 26, 2023

5.0

Fantastic team of people to work with, and they output regular updates that don't break the system each time they roll out. The code base seems very stable.

Pros

I literally saved a part-time equivalent position when I switched LMSs to Docebo because the admin side is so easy to use. It has excellent APIs that are very capable of automation like user data feeds. The system is easy for first-time users to figure out and our admin team to set up and manage coursework.

Cons

It does a terrible job of archiving old content.

Reason for choosing Docebo

Pricing and features

Review Source

AD

Andreea D.  
LMS, Product Owner  
Financial Services  
Used the software for: 1-2 years

### "Great for user segmentation and personalized experiences"

November 20, 2023

5.0

Pros

\- Ability to personalize each audience's experience. - Ability to customize pages through HTML and CSS. - User-friendly admin interface. - Option to set up and customize power user visibility in great detail. - Robust documentation and very well-prepared support team. - APIs and bulk action options which make administrative tasks far less time-consuming. - Great integration options.

Cons

The ILT setup could still use some improvement. For instance, while we can build several sessions within the same ILT course, we cannot assign different training materials - all cohorts get to see the same e-learning modules, which is not ideal if access should not be allowed pre/post-event.

Review Source

GP

Gary P.  
Global product training specialist  
Consumer Electronics  
Used the software for: 6-12 months

### "Powerful and flexible LMS"

October 24, 2023

5.0

Pros

Overall, I was very impressed with Docebo's content management system. It was easy to use, flexible, and integrated well with other learning management features. I highly recommend it to anyone looking for a powerful and user-friendly content management system.

Cons

There are a lot of features and options, and it can be overwhelming to know where to start. However, Docebo also provides excellent support, so I was able to get help when I needed it.

Review Source

HK

Heather K.  
Certification Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Effective Platform for LMS!"

February 29, 2024

4.0

Pros

Overall love using Docebo! It is easily branded to your organization, has lots of availability with reporting, Docebo team members are extremely pleasant to work with, and the platform is generally pretty intuitive. We get lots of compliments on the look of the LMS. We appreciate the release item changes and the desire to remain competitive in the market with the features available.

Cons

The capabilities within content creation in courses and notifications. The basic HTML page is very challenging to work with and you don't receive the same modern/ aesthetically pleasing viewing experience that you do when using other 3rd party tools. The notification experience is very basic and doesn't allow for much customization or the ability to preview and play around with the notifications.

Review Source

VM

Valerie M.  
Global LMS Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Love this LMS"

August 9, 2023

5.0

I have found the platform to be easy to use and fairly intuitive. Support is always easy to get through chat or tickets and my case manager is very responsive.

Pros

Love the intuitive functionality for both admin and users

Cons

Sometimes I feel more testing could be done before new releases.

Reason for choosing Docebo

The fact that they are always improving and adding to new functionality. Better user and admin experience

Review Source

NW

Nicole W.  
LMS Manager  
Education Management  
Used the software for: 1-2 years

### "Docebo aligns with our requirements, budget, and offers a seamless learning experience for both learners and facilitators"

November 15, 2023

5.0

Pros

I liked the onboarding process. They took us through the entire platform step by step, and the onboarding specialist was helpful in answering all our questions. With Docebo, you don't have to create a new learning plan every time, unlike our previous LMS. You can create one and use it over and over, saving you time. Their support system is great, and it's clear their staff is well-trained to provide assistance when needed. I also appreciate the flexibility when creating learner and facilitator dashboards. I can customize to create a clean dashboard, making it easy for learners and facilitators to access their materials and live sessions.

Cons

One thing that could use some improvement is how they handle learner notifications. While all the necessary components are there, it would be really handy if users had the option to create specific folders, especially for clients who prefer custom emails that can be reused. Currently, everything is in one big list, and having folders to organize notifications would make things much more organized and user-friendly.

Review Source

RK

Roni K.  
Manager, Learning Systems AND Analytics  
Biotechnology  
Used the software for: 2+ years

### "Docebo is a good option for LMS"

October 30, 2023

4.0

The experience has improved over the last few months. It has been challenging to get concrete responses related to issues we have been experiencing.

Pros

Easy to use - intuitive platform, with a lot of features.

Cons

Further case scenario testing is required before deploying a new feature. We went through several implementations for which we had challenges. Also, I think there is an opportunity to improve basic existent features in the LMS, such as automated unenrollment, and course search and navigation...

Review Source

VR

Verified Reviewer  
Digital Learning Content Creator  
Media Production  
Used the software for: 1-2 years

### "The most accessible LMS solution"

November 1, 2023

5.0

Overall, very good. Their support team have enabled us to work through some challenging integrations and add features to customise our users' learning experience, and are just very supportive when there is a problem.

Pros

I really enjoy using Docebo as a platform as I can manage all my users' progress, manage courses with ease and update the content without having to remove and upload courses. I love that it is easy to access for other users, and that it handles technically challenging content well too.

Cons

I struggle on occasion with the admin menus - there is a lot to sift through and it could do with being reorganised.

Review Source

WR

Wendi R.  
Learning and Development Specialist  
Architecture & Planning  
Used the software for: 1-2 years

### "Docebo is the way to go! "

March 13, 2024

5.0

My experience with Docebo is positive! From implementation to the day to day usage, I have felt supported. The implementation team, my CRM and the help desk group are quick to assist.

Pros

The ease of use for learners as well as the administrator. Learners can access their personal activity with just a few clicks!

Cons

Reporting can be too simple. I would like to run more in-depth reports.

Switched from

[RedVector](https://www.capterra.com/p/259776/RedVector/)

Needed a better learner experience in addition to the ease of use. Very learner friendly

Review Source

CP

Chloe P.  
Digital Learning Manager  
Legal Services  
Used the software for: 2+ years

### "A fantastic LMS you can customize to your needs"

March 12, 2024

5.0

Excellent service, the team are great. Support is very reactive and they never keep us waiting too long

Pros

Easy of use in setting it up, the service provided is exceptional, you can customize it to your organisation

Cons

The time it takes for them to development new areas / add ins

Switched from

[iTrent](https://www.capterra.com/p/69009/iTrent/)

Old fashioned and out dated. You couldn't upload video content or e-learning. There was no effort in moving the LMS to a modern state

Review Source

VR

Verified Reviewer  
PM  
Entertainment  
Used the software for: 1-2 years

### "Real competitive advantage but waiting on some improvements"

November 30, 2023

3.0

Pros

\- Great API offering a lot of freedom to build many tools around Docebo and customize the experience within the platform. This is the strongest advantage of this platform and its true competitive advantage - Lot of options for personnalization within the platform - Good reporting - Very quick customer service

Cons

\- Takes a while to learn and get comfortable with the tool - Some features seem abandonned by the product team with no plan to improve the experience - The product team needs to be more transparent with what's in store in the roadmap - UX is inconsistent

Review Source

CB

Chris B.  
Enabling Tech Lead  
Education Management  
Used the software for: 2+ years

### "Good enterprise grade LMS"

October 25, 2023

4.0

We have deployed globally to a large, multi-lingual audience with success. Docebo have provided great support for this.

Pros

Good customer service, onboarding support

Cons

We need to make use of several additional services to get the most out of Docebo.

Review Source

MM

Matias M.  
Platforms Product Manager  
Education Management  
Used the software for: 2+ years

### "Very flexibe platform with places to improve"

January 22, 2024

5.0

Pros

The possibilities to customize and automatize some processes make our daily operations so much easier. The central repository and user management are very simple and powerful tools.

Cons

Surveys and reports can be improved to ensure all data is translated into valuable information to make data-driven decisions. "My Activity" is not very useful for our use-case and it would be great to customize that board in a modular way like the menus and pages.

Review Source

SQ

Sydney Q.  
Instructional Design  
Automotive  
Used the software for: 1-2 years

### "Easy user access, an LMS we appreciate!"

January 19, 2024

5.0

Pros

I like that Docebo has a network of tools and resources to support learning in our company.

Cons

Some of the navigation in Docebo is not productive and I would like to be able to quick key things to get to where I want more productively.

Review Source

PC

Patty C.  
Director of Learning and Development  
Information Technology and Services  
Used the software for: 2+ years

### "Docebo is great!"

August 22, 2023

5.0

We have been able to decrease our time to onboard and increase customer health scores and usage for trained accounts. We have also been able to deploy a Certified Professional Program.

Pros

The ease of being able to track program success and metrics. We also love the integration with SalesForce , which manages our account provisioning and catalog access based on contacts and purchased products.

Cons

Not being able to re-enroll (and get a fresh enrollment and new certificate of completion) in previously completed courses.

Alternatives considered

[Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)

Reason for choosing Docebo

Price, integrations, plans for growth

Review Source

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