# Emtrain Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Emtrain the right Learning Management System solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127240/emTRAiN-LMS/reviews

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Emtrain

3.6 (7)

[View alternatives](https://www.capterra.com/p/127240/emTRAiN-LMS/alternatives/)

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Last updated March 13th, 2026

# Reviews of Emtrain

Ease of use

3.9

Customer Service

2.4

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Billing/Payroll Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "It Gets the Job Done"

December 11, 2018

4.0

Pros

This program allows for the entire company to complete company wide training's which is very helpful.

Cons

There are no cons on the program, it does exactly what we need it to do!

Review Source

ZH

Zach H.  
Senior Systems Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Solid Course Management"

October 10, 2024

4.0

We use emtrain to distribute mandatory training to our employee base. This is emtrains bread and butter. There are rarely any issues experienced by employees.

Pros

Emtrain is consistent in providing employee training courses that can be distributed in plans or bundles and associated with due dates. They also have decent reporting within the UI of the application. User file uploads are easy enough.

Cons

Emtrain has a small support staff, which can be good or bad, depending on the issue or concern you might be contacting them on. In some cases we've had great success in getting assistance quickly but in others where inquiries were more complex the resolution time was delayed.

Review Source

VR

Verified Reviewer  
HR Lead  
Hospital & Health Care  
Used the software for: 1-2 years

### "Checks a Box"

April 13, 2021

3.0

Overall, we had a good experience with Emtrain. They had decent customer service and they allowed us to be compliant in our training needs!

Pros

Emtrain makes it easy to check off the compliance box for harassment training. It tracks things simply and there are very few bells and whistles which make it simple to track and use.

Cons

The training videos are not super engaging and are very outdated. There is little interactive experiences throughout the training which means employees may put it on in the background and tune out.

Review Source

MM

Michael M.  
Training & Communications Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Robust course offerings and all the features you'll need for an LMS"

December 13, 2021

4.0

We used Emtrain for a few required courses for our employees. I don't think we used it enough to get the full value of the platform. There were changes and cost increases coming and we knew this would no longer suit our needs. They’ve upgraded their content library significantly, and higher number of minimum seats (200) but we don’t need that and never really did. We’re ending our relationship there b/c we only used it for the one Harassment Course that was on their platform

Pros

It did offer many courses and great features for notifications and assigning courses to learners. There are detailed reporting options for checking learner progress.

Cons

I did not like the system of acquiring licenses for the courses we needed on the platform. It was a pricier way vs the alternatives we ultimately ended up using. They send content through a SCORM file and you can upload into your LMS. They will be an annual SCORM API Fee to maintain the use of those courses...

Review Source

RE

Rebecca E.  
Customer Success Manager  
Computer Software  
Used the software for: Less than 6 months

### "Training in one place"

August 11, 2021

5.0

My overall experience with Emtrain has been great!

Pros

What I like most about Emtrain is the ease of use and ability to see all of the courses assigned to me

Cons

There is nothing that I can think of that I do not like about the system

Review Source

VR

Verified Reviewer  
Human Resources Manager  
Human Resources  
Used the software for: 2+ years

### "Clunky platform - decent content"

March 3, 2021

2.0

Mediocre, little to no customer support and hard to use product

Pros

The content of the courses is better than a lot of other platforms. The situations are fairly engaging and

Cons

They updated to a completely new platform and it has been an absolute disaster. Their onboarding process was left entirely to the admins with one email and no customer support. We also lost about 70 licenses in the migration that Emtrain refused to help recoup. Aside from the terrible migration, the new platform is even harder to use than the old one. There ux/ui is not intuitive and hard to use as an admin.

Review Source

Brittany M.  
People Operations Coordinator  
Apparel & Fashion  
Used the software for: 6-12 months

### "EmTrain is ok"

August 15, 2018

3.0

Pros

I like that I can assign courses and set up employee accounts easily

Cons

Customer service is truly awful. Navigating the admin tab is superbly terrible. The admin tab is over complicated and I'd wager no one uses more than half of the functions

Review Source

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## Related categories

[Training](https://www.capterra.com/training-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Compliance](https://www.capterra.com/compliance-software/)

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