# InTouch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about InTouch Software - reviews, pricing plans, popular comparisons to other Alumni Management products and more.

Source: https://www.capterra.com/p/127245/InTouch

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# 

 InTouch Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

InTouch Software

## What is InTouch Software?

Fundraising, alumni, and event management system with extensive database and communication functionality for educational organizations.

## What is InTouch Software used for?

[Alumni Management](https://www.capterra.com/alumni-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for InTouch Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.intouchsoftware.co.uk/&name=InTouch Software)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### InTouch Software

4.8 (6)

VS.

[4.2 (2,038)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (6)

Ease Of Use

4.0 (1,994)

Value For Money

4.8 (4)

Value For Money

3.9 (1,584)

Customer Service

4.8 (4)

Customer Service

3.8 (1,688)

## InTouch Software alternatives

[4.7 (1,056)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (1,409)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/127245/InTouch/alternatives/)

## Pricing

Value for money

4.8 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (4)

4.8

Based on 4 reviews

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## Support, customer service and training options

Customer Service

4.8 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (4)

4.8

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 6 reviews

Filter by rating

5(5)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MG

michele g.

chef

Food & Beverages

### "color coded easyness!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 10, 2020

Pros

easy to scroll through and navigate what you need/ looking for

Cons

it seems hard to modify the keys/ update menus. been told/ saw its hard to delete old menu items.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kari M.

Loan Admin

Banking

### "I liked InTouch"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 20, 2019

Pros

Using InTouch was very simple for me. It is straight forward.

Cons

I could not find a dislike for InTouch.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Mark T.

Personal Trainer

Hospital & Health Care

### "Intouch Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 15, 2018

I use this product as a personal trainer to schedule appointments and make sure my clients needs are met. It's a great tool to use.

Pros

The user friendly interface! It's a very easy tool to use and it's a lot of fun.

Cons

The loading times for the software. It's so slow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Silfrido G.

Instructor

E-Learning

### "InTouch. The best connection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2018

Good experience in the test with students, providing good results of connection and inetgration of the population of graduates.

Pros

It allows maintaining a connection with graduates of the system to meet through the networks. It turns out to be very useful and functional to integrate. through knowledge.

Cons

It could have a simpler and more practical display. However, it turns out to be very functional.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JV

Juan V.

GM

Health, Wellness and Fitness

### "Great for keeping track of total team production"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 5, 2018

Pros

Used it at a health club I managed a couple years ago. Loved the ability to send SMS, emails from all in one screen. Great for seeing total stats of the team including phone calls made, emails sent, texts etc

Cons

At the time the mobile app was not very good. I'm sure they have fixed it since then.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Suzanne S.

Development Manager

Education Management

### "awesome database for member and fundraising management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2017

We've been with InTouch for several years now after having a disastrous experience with a previous database and I feel that Chris and Simon saved my sanity with such a fantastic, flexible product. We can adapt it to add as many fields and tables as we need and the support is amazing. They've developed features to solve problems and are constantly innovating. Responses are quick to queries and problems and bugs are fixed almost immediately. I'm aware the company planned expansion of its client base very carefully to ensure that they weren't overloaded with too many new people at once. It seems to have a very sensible approach to manage workloads accordingly to reduce any potential impact on existing clients. We are likely quite advanced users of the database due to the size of our office and the complexity of our data yet we still haven't had a problem with anything we want to do. In the four years we've had the database, I still haven't had a complaint!

Pros

the flexibility and customisation you can apply, not to the look but to the functionality. It makes data management easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)