--- title: "CharityAuctions Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CharityAuctions Software - reviews, pricing plans, popular comparisons to other Auction products and more." source_url: "https://www.capterra.com/p/127254/Charity-Auctions-Today/" page_type: "product" language: "en" --- # CharityAuctions Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CharityAuctions ## What is CharityAuctions? At CharityAuctionsToday, we support organizations in creating auctions. With our charity auction software, we help you handle different type of items, and allow bidders to bid, make payments and generate invoices. Users can organize online auctions, mobile auctions, silent auctions etc. Our web-based, user-friendly solution helps you plan, manage and fundraise through a variety of channels including ticket sales, sponsorships, and online or live auctions. We have more than 4,500 customers. ## What is CharityAuctions used for? [Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CharityAuctions?[Manage this product listing](https://www.g2.com/products/charity-auctions/claim_requests/new?auto=true) ## CharityAuctions Overview Updated August 2026 AI summary CharityAuctions supports small to midsize organizations and enterprises running fundraising and auction events, offering features for live, silent, online, and reverse auctions alongside donor and membership management. With tools for bid management, payment processing, event scheduling, reporting, and mobile access, it provides auction and fundraising capabilities across web and mobile platforms for teams managing event logistics and donor engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CharityAuctions 4.3 (13) VS. [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price Contact vendor Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (13) Ease Of Use 4.3 (872) Value For Money 4.6 (9) Value For Money 4.5 (775) Customer Service 4.5 (10) Customer Service 4.8 (752) ## CharityAuctions alternatives Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [Zeffy](https://www.capterra.com/p/220131/Zeffy/) [4.8 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/220131/Zeffy/) [Donorbox](https://www.capterra.com/p/156860/Donorbox/) [4.8 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156860/Donorbox/) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) [4.6 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) [View all alternatives](https://www.capterra.com/p/127254/Charity-Auctions-Today/alternatives/) ## FAQs about CharityAuctions Overview ### Which roles and teams benefit most from CharityAuctions? CharityAuctions is most used by nonprofit leaders, event managers, and administrative teams that run fundraising auctions and donor engagement programs. Communications and marketing staff use it to promote campaigns and manage outreach, while program and project managers coordinate event logistics, bidding activity, and auction performance from setup through follow-up. Answer based on 12 reviews Overview ### What company size and specific industries is CharityAuctions built for? CharityAuctions is designed for volunteer chairs and small-staff teams at schools and small to medium nonprofits, especially those running fundraising events in the $1,000 to $75,000 range. It is not intended for paid-staff gala organizations or larger event operations. Features and Usability ### What are the key features of CharityAuctions? CharityAuctions offers auction management for live, silent, online, and reverse bidding, plus absentee bidding, proxy bidding, bid alerts, and a watch list. It also includes fundraising tools such as online donation portals, recurring donations, pledge management, contribution tracking, event ticketing, CRM, reporting, and payment processing. Getting Started and Support ### What training and onboarding options does CharityAuctions offer? CharityAuctions provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning features and following setup steps. Getting Started and Support ### What customer support options does CharityAuctions offer? CharityAuctions provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available about support quality, response speed, or common issues, so user experience with support cannot be described from the catalog data. ## Features AI summary Based on 1,004 Auction reviews Capterra data shows that buyers of auction software rank the following features as their top priorities: - **Electronic Payments** (**61%** of reviewers rated this feature as critical) - **Payment Processing** (**62%**) - **Online Bidding** (**69%**) CharityAuctions supports all three features that reviewers rate most highly: **Electronic Payments**, **Payment Processing**, and **Online Bidding**. Together, these capabilities help businesses collect funds securely, handle transactions more efficiently, and run online auctions that are easier for bidders to join, giving teams a smoother way to manage fundraising events from bid placement through final payment. Online Bidding 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows for auction participants and potential buyers to bid for items virtually from anywhere Online Auction 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items Bid Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Silent Auction 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important An auction in which bidders write down their bids on a sheet of paper Billing & Invoicing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Image Library 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and manage images CharityAuctions 88 features ### All Features - Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Auction Listings: Allows auctioneers to create individual item listings. - Auction Management: Allows businesses to create and manage auctions. - Auction Type: Offers options for auctioneer to set the type of auction, such as silent auction, penny auction, or live auction. - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Bid Alerts: Notifies bidders if they have been outbid on an item. - Bid Confirmation: Sends text or email confirmation when bids are received and when bidders win. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Bidder Profiles: Allows bidders to create user profiles that track historical bidding information and store credit card information. - Bidding Window: Allows the start and close date for auctions to be set. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Direct Mail Tools: Tools to create paper flyers and other mailings to be sent via direct mail. - Donor Discovery: Search 3rd party databases to identify potential donors - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Planning: Manages the event planning aspect of church gatherings whether it be a fundraiser, holiday event, festivals, children events and more. Specifically keepign track of event attendance and processing payments for donations, entrance fee, entertainment fees, food and beverages, etc. - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising: Supports online donation and event registration processing and imports fundraising data into records. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Grant Management: Monitor application statuses, proposals and award funds - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Auction: An auction that takes place in real time in front of a group of bidders - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Bidding: Allows bidders to send item bids via phone. - Mobile Capabilities: Provides a dedicated mobile app and/or optimized mobile interface for field worker access to check schedules and tasks. - Mobile Giving: Ability to make a donation from a mobile device/app - Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items - Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere - Online Donation Portal: The ability to accept donations online via a website, social media, or mobile device. - Online Forms: Create new forms and/or use ready-made online form templates - Payment Processing: Accept, record, and reconcile financial transactions - Peer-to-peer Fundraising: The ability to create social media fundraising pages that are shareable and leverage social networks. - Pledge Management: Track commitments to donate in the future - Proxy Bidding: Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Donations: The ability to set up recurring donations of a specific amount at a chosen interval. - Recurring Giving: Manage and track recurring gifts - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reverse Bidding: Suppliers to submit bids or quotations in response to a buyer's requirements or specifications - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Management: Manage and track orders being shipped to customers - Silent Auction: An auction in which bidders write down their bids on a sheet of paper - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Sorting: Sorts item listings based on select criteria, such as price or listing type. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Watch List: View and track activity related to an individual, transaction, etc. - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.5 (12) 4.5 Based on 12 reviews ## Pricing Value for money 4.6 (9) Free Trial Free Version Nothing Out of Pocket 5% of funds raised Prepaid and Save From $499 plus 3% Custom Discounts 0% platform fee Value for money 4.6 (9) 4.6 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (10) 4.5 Based on 10 reviews ## User reviews Overall rating 4.3 Based on 13 reviews Filter by rating 5(7) 4(5) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AN Anonymous User retired CIO Non-Profit Organization Management ### "Easy to use auction software, but PAYMENT DATA FOR USER VERY UNSAFE " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 19, 2023 Overall the software was easy to use for the bidders and functional. But because of severe doubts that the payment data is safe and credit card information is stored correctly, this software cannot be recommended without hesitation at this point. The user MUST have the ability to EDIT/DELETE their credit card information after an auction if nothing was purchased. Pros The Silent Auction was easy to set up and it was very easy to use for the bidders, which is obviously the most important aspect from a fundraising perspective. All bidders were able to register and bid on items. The notification process when outbid works well. Cons After the auction is done, if a registered bidder who did not purchase anything would like to delete their payment info, like credit card information, so it cannot be used in vain, there is no effective way to do so. The helpdesk says there is, but the online knowledge base does not match the screens. And the deletion process is not possible if a prior bid has been placed, even though the bid was not binding (the last bid). In addition, after one auction is over, other online auctions are randomly offered to the user. Including messages that bids have been placed on users behalf, which is very disturbing!!! Helpdesk says: Bug. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Christopher L. Project Manager Non-Profit Organization Management ### "Perfect for Non-Profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2021 Absolutely loved working with CAT. We hosted an online auction as a fundraiser for our company and CAT was perfect. Customer Support is top notch; \[SENSITIVE CONTENT HIDDEN\] were outstanding! Pros Ease of set up, customer support, user friendly Cons Difficulty connecting to PayPal, but that's nitpicky Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Marisel W. President Non-Profit Organization Management ### "Charity Auctions to the rescue" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 7, 2021 Our experience so far has been good and as expected. We were happy to find an application that we could use to help us conduct our auction in a safe manner. Pros Due to COVID we had to find an application to use for our online fundraising auction. This application seems easy to use, without a burden of pricey contracts or fees and it seems to be perfect for our organization. We will be fully deploying the application in about a month's time. Cons At this time in our process, we have not noticed any flaws. Our testing environment has not noticed any inconveniences or concerns. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RY Robyn Y. Administrative Assistant Non-Profit Organization Management ### "Friends In Pink, Inc Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2020 I was very pleased with the software as were all of my users. Very simple to use. Pros I felt that the ease of use was great. In the event I had a problem I used the chat option and the question was answered in minutes. The software thought of anything that could go wrong and had a fix. I was very impressed Cons The only con was that when you needed to register, that prompt was not so easy to locate or read. Reasons for choosing CharityAuctions Seemed like the software that would do what I needed it to do for my project. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rachael S. Programs Manager Non-Profit Organization Management ### "Charity Auctions Today Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 3, 2020 We use the Charity Auctions Today software for our annual gala silent and live auction and bring in funding and support for our non-profit! Pros This was a great software that we use for our annual gala! Cons Overall, while this software had some difficulties in ease of use this is a great software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jaclyn B. Director of Communications & Marketing Non-Profit Organization Management ### "Great Auction Software for Events" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 30, 2020 We loved CAT and plan to use them again. Pros Our team used Charity Auctions Today for a black tie event. It was a great upgrade from previous software that we used. I liked that bidders were able to get automatic texts to their phones when they were outbid and how we could capture their credit ard information when they checked in. It really helped us streamline things. Also really liked the paddle raise option that displayed donations coming in in realtime. Cons Invoicing was a little tricky, but we were able to figure it out fine. Switched from [Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/) Price, features Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reasons for choosing CharityAuctions Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CE Claire E. Intern Non-Profit Organization Management ### "A good review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 30, 2020 We used it for freedom424’s freedom gala and we’re able to obtain donors info very easily and access auction items and winners. The message feature was very beneficial. Pros It was very easy to use and access and required little training. Cons I had to learn a majority of on the day I used it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User office manager Non-Profit Organization Management ### "Great Auction Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 27, 2020 We plan to use this software again this year. Pros Before our event, someone on customer service team called me and spent an hour walking me through the software and how to effectively use it on our event. I loved the card swipers to gather credit card numbers quickly. It was easy to input guest information and auction items. Price was very competitive as well. Cons Invoicing was a little confusing, especially when it came to those who wanted to pay via cash or check. Switched from [Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jovana V. Director Non-Profit Organization Management ### "Charity Actions Anyday" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 30, 2020 Considering I was using it on behalf of a local nonprofit (for our joint actions) I think it fits needs of nonprofits that are focused on fundraising through auctions. Usually, if that is your main source of funding, you are accustomed to some more expensive products. Pros It's a simple tool that helps you get a solid reach -- bidders far beyond your regular attendees. Text message feature was by far my favorite (and impactful!) Cons I think it's pricey considering it's aiming at non-profits. Also, we would definitely need more customization possibilities; while there are some, we still feel like being put in a box. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Lora L. Blogger Online Media ### "Easy for Even the Technically Challenged" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2019 Super easy. There are training videos and customer support is ready to help when needed. Pros You can set up and start your auction in under an hour. Cons If you don't have a good network to share your auction, it can be difficult to get items sold. Be sure to share with your friends, families, and co-workers. Ask them to share on their social media pages too. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127254/Charity-Auctions-Today/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.