# @EASE Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about @EASE Software - reviews, pricing plans, popular comparisons to other Donation Management products and more.

Source: https://www.capterra.com/p/127255/EASE

---

# 

 @EASE Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

@EASE

## What is @EASE?

Installed or cloud-based, @EASE gives you clutter free windows with intuitive menu choices. @EASE's relationship building design helps to build a sustainable future. Retain valuable insights & knowledge about donors. Staff change is no longer a risk. Donate Now is our online giving tool which charities raise dollars with seamless integration. Need Peer to Peer? We have it! Tired of complex & hard to use software? Tired of wasting valuable hours? Call us for a DEMO & we will help your team!

## What is @EASE used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### @EASE

4.6 (36)

VS.

[4.5 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (36)

Ease Of Use

4.3 (1,450)

Value For Money

4.7 (23)

Value For Money

4.5 (1,186)

Customer Service

4.9 (36)

Customer Service

4.8 (1,349)

## @EASE alternatives

Highest Rated

[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/127255/EASE/alternatives/)

## FAQs about @EASE

Overview

### Which roles and teams benefit most from @EASE?

@EASE is most used by nonprofit executive directors, administrative staff, and development or donor relations teams. Leaders rely on it for oversight and reporting, administrators use it to manage records and office workflows, and fundraising teams track donor information, coordinate outreach, and support development operations efficiently.

Answer based on 32 reviews

Overview

### What company size and specific industries is @EASE built for?

@EASE is designed for charities of any size that need better fund development and knowledge capture. It is built for the nonprofit sector, especially organizations focused on fundraising and creating a high-performance workplace to support donor development and turn information into funding.

Features and Usability

### What are the key features of @EASE?

@EASE offers fundraising management, campaign planning, and campaign management, supported by a CRM, contact database, and contact management. It also includes donation tracking, donor management, pledge management, recurring giving, and payment processing, plus event management, volunteer management, customizable reports, dashboard, and API access.

Integrations

### Which third-party tools and platforms does @EASE integrate with?

@EASE integrates with Constant Contact.

Getting Started and Support

### What training and onboarding options does @EASE offer?

@EASE provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover broader group learning, and documentation offers written reference material for self-paced review and setup guidance.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does @EASE offer?

@EASE provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe customer service as prompt and responsive, with helpful staff and useful tutorials. Some also note that technical explanations can be hard to follow when support moves too quickly.

Answer based on 5 reviews

Ease of use

### Is @EASE easy to learn and use?

@EASE works well for nonprofits that need a database staff can learn quickly and use daily without deep technical skills. Many fundraising teams find reporting, donor lookups, mail lists, and data pulls straightforward, while some users say error correction and complex support guidance can take extra patience.

Answer based on 11 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Planning

Plan and strategize marketing campaigns

Contact Management

Manage, organize, and store contact information

Credit Card Processing

Accept and process credit card transactions

@EASE 27 features

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Import and export data to and from software applications

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Activities related to raising money for a specific cause

Ability to match gifts through the system

Monitor application statuses, proposals and award funds

Database of members to track personal information of individuals and families

Ability to make a donation from a mobile device/app

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage volunteer information and direct volunteer resources

Get Advice

We can help you find the software with the features you need.

Features

4.4 (23)

4.4

Based on 23 reviews

## Pricing

Value for money

4.7 (23)

### Starting price

Free trial not available

Value for money

4.7 (23)

4.7

Based on 23 reviews

## Integrations

[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (36)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (36)

4.9

Based on 36 reviews

## User reviews

Overall rating

4.6

Based on 36 reviews

Filter by rating

5(23)

4(13)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NS

Nancy S.

Resource Development Officer

Non-Profit Organization Management

### "Easy Fundraising with @EASE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2019

All my development information is consolidated in one spot. No more using Access, Excel or QuickBooks to record information. All available at the click of a button!

Pros

Straightforward. Simple to get amazing reports. Easy to train new users. Customer support is exceptional.

Cons

Can't think of anything. If I had a complaint it would be with non-profits opting for US software not Canadian.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2019

Thank you Nancy! It is a pleasure to work with someone who really understands fund development!

LH

Laura H.

Foundation Administrator

Hospital & Health Care

### "Excellent Database"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2018

Creating reports for finances and CRA. Tracking our donations and campaigns..

Pros

Very easy to use and exceptional support.

Cons

I actually can't think of anything that I don't like about the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DT

Deanne T.

Donations & Office Systems Coordinator

Non-Profit Organization Management

### "Working with Ease"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2018

The longer I use @Ease, the more I like it - I'll need to run a new kind of report and find the parameters there already. The basic data entry is very easy to do and the accounting data is easy to set up - the System Maintenance options are sensible and easy to set up.

Pros

@Ease is a very comprehensive software for charities, covering almost every eventuality from type of data that needs to captured, to reporting and data extraction.

Cons

E-receipts are tricky when errors need to be corrected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BO

Bobbi O.

Admin Assistant

Recreational Facilities and Services

### "Great fundraising program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2018

Time is always an issue for any organization especially if you have a smaller number of staff taking care of multiple tasks. I find the EASE program easy to learn and the emailing of receipts efficient & time saving. Our rep is wonderful - always responding quickly with solutions to questions that can be unique to our charity.

Pros

I value the excellent customer service ... always a quick response to any questions or concerns I have. I also enjoy being able to email receipts vs printing & mailing - it saves time and money. We primarily use EASE for receipting and contacting donors, there is much more that an organization could access.

Cons

The software is great ... some of the reporting can be a bit confusing until you get the hang of it but it's often due to a lack of knowledge & experience on my part.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Amirtha S.

Accounting

Non-Profit Organization Management

### "User Friendly & Great Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 18, 2018

I have been using this software since 2005. When doing mass mail outs Q Express works well with mail merge. Easy to get new donors into the system with Import utility. Customer support is always there to help us.

Pros

This software is very user friendly. Pledge management, Import, Q express & Reports features are excellent. Great support & training from support team.

Cons

Raise Funds with Ease & Donate Now can be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Nancy S.

Resource Development Officer

Non-Profit Organization Management

### "Ease with @EASE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2018

Everything is in one place. I can run amazing reports. It far out performs DonorPerfect or Raisers Edge and it is Canadian.

Pros

It is straightforward, easy to learn, amazing support, reasonable price, costs are not dependent on fluctuations of the Canadian dollar.

Cons

There is nothing I dislike about this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GT

Guljamal T.

Fund Development Assistant

Mental Health Care

### "Easy peasy donor management software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 12, 2018

@ease is a big part of helping our agency to achieve our fundraising goals

Pros

What I liked most about @ease that I could quickly learn how to use this software in no time because of its easy and quick functionality of capturing donors/donations and tracking them.

Cons

So far I like this software very much and have no comments on cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Sharon R.

Finance Technician

Education Management

### "Review for @EASE "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2018

@EASE has made tracking specific groups very easy. It has also given us a easy and well informed list of all of our contacts, contributions, and helped immensely with charitable receipting and with our fundraising project.

Pros

What I like the most about the software is that it is easy to use and provides you with all of the options that you would ever be looking for when running reports of looking up specific information.

Cons

There is nothing I could state at this time about what I like the least about this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Executive Director

Non-Profit Organization Management

### "Donor database"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 18, 2018

Pros

it has a lot of information at hand. Once you know how to use it, it is very useful. The reports are very helpful. The support is GREAT!

Cons

would like to be able to access more data/information from the reports - it would be nice to be able to drill down in some of them (similar to simply accounting). It takes awhile to understand and use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2018

Thank you for your review. Learning how software of any kind works does take time. I have lots of experience in this area having had to learn numerous languages and applications. Regarding the drill down, unfortunately our reports are just that print ready, so different applications do work differently. There are several ways to examine those who have donated to a campaign or to review a donor's gifts. Give us some feedback and we may be able to add a new report with more of the information you are looking for. Batsch Group Inc

LS

L S.

### "Review 2016"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 14, 2017

the @Ease program is continually being upgraded and new features added to ensure top performance. Customer service has prompt reaction time with on line assistance to solve any problems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2017

Training is important for any organization wanting to use the full range of features @EASE offers. Tutorials are provided through the software well as on-line webinars to support learning. Clients can request special one on one sessions for specific areas. We look forward to continuing to build ease of use and functionality for this charity.

[View all Reviews](https://www.capterra.com/p/127255/EASE/reviews/)

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Popular comparisons

[DonorPerfect vs @EASE](https://www.capterra.com/compare/2698-127255/DonorPerfect-Fundraising-Software-vs-EASE)