--- title: "@EASE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about @EASE Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/127255/EASE/" page_type: "product" language: "en" --- # @EASE Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) @EASE ## What is @EASE? Installed or cloud-based, @EASE gives you clutter free windows with intuitive menu choices. @EASE's relationship building design helps to build a sustainable future. Retain valuable insights & knowledge about donors. Staff change is no longer a risk. Donate Now is our online giving tool which charities raise dollars with seamless integration. Need Peer to Peer? We have it! Tired of complex & hard to use software? Tired of wasting valuable hours? Call us for a DEMO & we will help your team! ## What is @EASE used for? [Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for @EASE?[Manage this product listing](https://www.g2.com/products/ease/claim_requests/new?auto=true) ## @EASE Overview Updated September 2026 AI summary @EASE supports small businesses and organizations in managing donations and fundraising efforts by offering tools for donor management, event coordination, and online giving. It includes features such as payment and receipt processing, pledge and volunteer management, and recurring giving. Additional capabilities like grant management, mobile giving, data import/export, and customizable reporting are available across cloud and desktop platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### @EASE 4.6 (36) VS. [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price Contact vendor Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (36) Ease Of Use 4.3 (100) Value For Money 4.7 (23) Value For Money 4.5 (81) Customer Service 4.9 (36) Customer Service 4.8 (93) ## @EASE alternatives [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (187)](https://www.capterra.com/p/118759/Aplos-Accounting/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (76)](https://www.capterra.com/p/124958/NewOrg-Management-System/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about @EASE Overview ### Which roles and teams benefit most from @EASE? @EASE is most used by nonprofit executives, administrative staff, and development or donor relations teams that need organized fundraising and office operations. Executive directors use it for oversight and reporting, while assistants, coordinators, and finance support rely on it to manage donor records, communications, gift tracking, and daily administrative workflows. Answer based on 32 reviews Overview ### What company size and specific industries is @EASE built for? @EASE is designed for charities of any size that need better fund development and knowledge capture. It is built for the nonprofit and charitable sector, especially organizations focused on turning internal information into support for fundraising and sustaining a high-performance workplace. Features and Usability ### What are the key features of @EASE? @EASE includes fundraising management and campaign planning, plus CRM and contact management for donor records. It also offers contribution tracking, donation tracking, pledge management, recurring giving, and online giving with payment processing. Additional features include event management, volunteer management, customizable reports, dashboard views, and API access. Integrations ### Which third-party tools and platforms does @EASE integrate with? @EASE integrates with Constant Contact for email marketing and contact management workflows. Getting Started and Support ### What training and onboarding options does @EASE offer? @EASE provides in person training, live online sessions, webinars, and documentation. In person training supports direct guided setup, live online sessions allow remote instruction, webinars present scheduled group learning, and documentation offers written reference material for self-paced review and feature lookup. Answer based on 8 reviews Getting Started and Support ### What customer support options does @EASE offer? @EASE provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe customer service as prompt, friendly, and knowledgeable, though some say tech support can move quickly and needs clear questions. Tutorials and training are also valued for helping users learn the system. Answer based on 5 reviews Ease of use ### Is @EASE easy to learn and use? @EASE feels easy to learn for many nonprofit teams, especially for donor tracking, reporting, and mailing lists. Staff members often describe the interface as intuitive and quick for everyday tasks, though fixing printed receipt errors and following technical support steps can feel harder without enough training or clear guidance. Answer based on 11 reviews ## Features AI summary Based on 2,971 Donation Management reviews Capterra data shows that buyers of donation management software rank the following features as their top priorities: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) @EASE supports all three of the features reviewers value most: **Donation Tracking**, **Online Giving**, and **Contact Management**. Together, these capabilities help organizations record and monitor contributions, accept donations through digital channels, and maintain accurate donor records, allowing teams to manage fundraising activity more efficiently and build stronger donor relationships. Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information @EASE 28 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Grant Management: Monitor application statuses, proposals and award funds - Membership Management: Database of members to track personal information of individuals and families - Mobile Giving: Ability to make a donation from a mobile device/app - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Volunteer Management: Manage volunteer information and direct volunteer resources --- Get Advice We can help you find the software with the features you need. Features 4.4 (23) 4.4 Based on 23 reviews ## Pricing Value for money 4.7 (23) ### Starting price Free trial not available Value for money 4.7 (23) 4.7 Based on 23 reviews ## Integrations [ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (36) 4.9 Based on 36 reviews ## User reviews Overall rating 4.6 Based on 36 reviews Filter by rating 5(23) 4(13) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NS Nancy S. Resource Development Officer Non-Profit Organization Management ### "Easy Fundraising with @EASE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2019 All my development information is consolidated in one spot. No more using Access, Excel or QuickBooks to record information. All available at the click of a button! Pros Straightforward. Simple to get amazing reports. Easy to train new users. Customer support is exceptional. Cons Can't think of anything. If I had a complaint it would be with non-profits opting for US software not Canadian. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 Thank you Nancy! It is a pleasure to work with someone who really understands fund development! LH Laura H. Foundation Administrator Hospital & Health Care ### "Excellent Database" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2018 Creating reports for finances and CRA. Tracking our donations and campaigns.. Pros Very easy to use and exceptional support. Cons I actually can't think of anything that I don't like about the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Deanne T. Donations & Office Systems Coordinator Non-Profit Organization Management ### "Working with Ease" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2018 The longer I use @Ease, the more I like it - I'll need to run a new kind of report and find the parameters there already. The basic data entry is very easy to do and the accounting data is easy to set up - the System Maintenance options are sensible and easy to set up. Pros @Ease is a very comprehensive software for charities, covering almost every eventuality from type of data that needs to captured, to reporting and data extraction. Cons E-receipts are tricky when errors need to be corrected. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BO Bobbi O. Admin Assistant Recreational Facilities and Services ### "Great fundraising program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2018 Time is always an issue for any organization especially if you have a smaller number of staff taking care of multiple tasks. I find the EASE program easy to learn and the emailing of receipts efficient & time saving. Our rep is wonderful - always responding quickly with solutions to questions that can be unique to our charity. Pros I value the excellent customer service ... always a quick response to any questions or concerns I have. I also enjoy being able to email receipts vs printing & mailing - it saves time and money. We primarily use EASE for receipting and contacting donors, there is much more that an organization could access. Cons The software is great ... some of the reporting can be a bit confusing until you get the hang of it but it's often due to a lack of knowledge & experience on my part. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amirtha S. Accounting Non-Profit Organization Management ### "User Friendly & Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 18, 2018 I have been using this software since 2005. When doing mass mail outs Q Express works well with mail merge. Easy to get new donors into the system with Import utility. Customer support is always there to help us. Pros This software is very user friendly. Pledge management, Import, Q express & Reports features are excellent. Great support & training from support team. Cons Raise Funds with Ease & Donate Now can be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nancy S. Resource Development Officer Non-Profit Organization Management ### "Ease with @EASE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2018 Everything is in one place. I can run amazing reports. It far out performs DonorPerfect or Raisers Edge and it is Canadian. Pros It is straightforward, easy to learn, amazing support, reasonable price, costs are not dependent on fluctuations of the Canadian dollar. Cons There is nothing I dislike about this software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GT Guljamal T. Fund Development Assistant Mental Health Care ### "Easy peasy donor management software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 12, 2018 @ease is a big part of helping our agency to achieve our fundraising goals Pros What I liked most about @ease that I could quickly learn how to use this software in no time because of its easy and quick functionality of capturing donors/donations and tracking them. Cons So far I like this software very much and have no comments on cons. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SR Sharon R. Finance Technician Education Management ### "Review for @EASE " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2018 @EASE has made tracking specific groups very easy. It has also given us a easy and well informed list of all of our contacts, contributions, and helped immensely with charitable receipting and with our fundraising project. Pros What I like the most about the software is that it is easy to use and provides you with all of the options that you would ever be looking for when running reports of looking up specific information. Cons There is nothing I could state at this time about what I like the least about this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Executive Director Non-Profit Organization Management ### "Donor database" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 18, 2018 Pros it has a lot of information at hand. Once you know how to use it, it is very useful. The reports are very helpful. The support is GREAT! Cons would like to be able to access more data/information from the reports - it would be nice to be able to drill down in some of them (similar to simply accounting). It takes awhile to understand and use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2018 Thank you for your review. Learning how software of any kind works does take time. I have lots of experience in this area having had to learn numerous languages and applications. Regarding the drill down, unfortunately our reports are just that print ready, so different applications do work differently. There are several ways to examine those who have donated to a campaign or to review a donor's gifts. Give us some feedback and we may be able to add a new report with more of the information you are looking for. Batsch Group Inc LS L S. ### "Review 2016" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 14, 2017 the @Ease program is continually being upgraded and new features added to ensure top performance. Customer service has prompt reaction time with on line assistance to solve any problems. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 14, 2017 Training is important for any organization wanting to use the full range of features @EASE offers. Tutorials are provided through the software well as on-line webinars to support learning. Clients can request special one on one sessions for specific areas. We look forward to continuing to build ease of use and functionality for this charity. [View all Reviews](https://www.capterra.com/p/127255/EASE/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.