# Page 2 | @EASE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is @EASE the right Donation Management solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127255/EASE/reviews --- @EASE 4.6 (36) [View alternatives](https://www.capterra.com/p/127255/EASE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of @EASE ## Showing most helpful reviews Showing 26-36 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LS L S. Used the software for: ### "Review 2016" February 14, 2017 4.0 the @Ease program is continually being upgraded and new features added to ensure top performance. Customer service has prompt reaction time with on line assistance to solve any problems. Review Source Response from Batsch Group February 14, 2017 Training is important for any organization wanting to use the full range of features @EASE offers. Tutorials are provided through the software well as on-line webinars to support learning. Clients can request special one on one sessions for specific areas. We look forward to continuing to build ease of use and functionality for this charity. BO Bobbi O. Admin Assistant Recreational Facilities and Services Used the software for: 2+ years ### "Great fundraising program" October 18, 2018 5.0 Time is always an issue for any organization especially if you have a smaller number of staff taking care of multiple tasks. I find the EASE program easy to learn and the emailing of receipts efficient & time saving. Our rep is wonderful - always responding quickly with solutions to questions that can be unique to our charity. Pros I value the excellent customer service ... always a quick response to any questions or concerns I have. I also enjoy being able to email receipts vs printing & mailing - it saves time and money. We primarily use EASE for receipting and contacting donors, there is much more that an organization could access. Cons The software is great ... some of the reporting can be a bit confusing until you get the hang of it but it's often due to a lack of knowledge & experience on my part. Review Source AB Angie B. Fund Development Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "The best decision we have made in our fund development department" November 14, 2016 5.0 We used to use a complicated, archaic database with poor customer service. We dreaded doing data pulls. Not only is @Ease intuitive, the customer service is superb. Pros the customer service support Cons nothing Review Source DG Donna G. Executive Director Used the software for: ### "@Ease Database - The Batsch Group" December 5, 2013 5.0 This is a great Canadian product that our smaller hospital foundation purchased aproximately 6 years ago. We have been extremely happy with the ease of its use and the support that the Batsch Group gives is exceptional. I have been to Edmonton for two separate customize training session and with out a word of a doubt that ability for us to better target our donors is amazing. I highly recommend the product and the company. Review Source GR Grace R. Donor Relations Used the software for: ### "Always there for you" January 9, 2014 5.0 The Batsch Group is committed to top-quality customer service and provides a fantastic, user-friendly software program for non-profit organizations. @Ease meets the tracking and fundraising needs of non-profit groups. The tutorials on the website, webinars, and in-house courses, as well as the helpful advice/teaching of the friendly, knowledgeable staff keeps you positive and confident that your data is safe and reliable. Review Source SM Shauna M. Used the software for: ### "Great customer service!" January 25, 2017 4.0 I have used @Ease software for the past 10 years. They are a good company to work with and have always helped us out when we've had any questions. They are willing to work with their customers, the end users, to make sure the program is helpful and does what they need it to do. There have specifically designed the program based on how we wanted to use it for our fundraising and this is excellent for our organization. Review Source PL Phil L. President Used the software for: ### "Overall the product is quite good for the small to mid size charitable organizations." June 4, 2015 4.0 The software is relatively easy to use and navigate. Data entry is straight forward. It provides the essentials that most non profit organizations need. Often non profits will spend huge amounts on competitive fundraising software that is more sophisticated but they don't need it. @Ease provides good value for your total investment. The software could add more standard reports that fundraisers need. Review Source SK Susan K. Admin Assistant Used the software for: ### "I took over from someone with only a week to learn it." June 8, 2015 4.0 The software was easy to follow and I found that doing it for a bit and then taking the training worked very well. The training was good and certainly gave me a better idea of all what the program can do. Customer service is #1 and any and everytime I called I got the answer. Couldn't ask for better. Review Source DC Dianne C. Community Relations Used the software for: ### "Still in learning phase. We are finding the product very useful." June 9, 2015 4.0 I have been using the software for approximately 4 months and there is much still to learn. Once a process is learned, the software is very easy to use. The support has been excellent with immediate response to any questions. Currently I do not have any negatives regarding this software. Review Source JG Jim G. E.D. Used the software for: ### "We use the software for fundraising and member management." June 4, 2015 5.0 We use the software for management of almost every activity we engage in for fundraising. Very easy to use, intuitive learning and very economical. Easily the best return on investment. Review Source DL Diane L. Executive Director Used the software for: ### "Review of @EASE" June 23, 2015 4.0 It's a great fundraising database program and the professional service from the @EASE staff is excellent!!! Sharron goes above and beyond to assist us with any of our needs. 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