---
title: "Greater Giving Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Greater Giving Software - reviews, pricing plans, popular comparisons to other Auction products and more."
source_url: "https://www.capterra.com/p/127257/Event-Software/"
page_type: "product"
language: "en"
---

# 

 Greater Giving Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Greater Giving

## What is Greater Giving?

Raise more and eliminate auction-night stress with Greater Giving—the all-in-one solution trusted by U.S.-based nonprofits and schools for 20+ years. Start with Go Time for lightning-fast check-in and no-line checkout, then keep donors engaged with mobile bidding, paddle raise, and leaderboards. Integrated card-on-file and instant receipts simplify reconciliation, while PCI Level 1 compliance ensures secure, audit-ready payments. Features include catalog and sponsor management, seating charts, and post-event reporting for actionable insights. Proven to save up to 165 hours per event, Greater Giving delivers speed, security, and simplicity so your team can focus on what matters most—your mission.

## What is Greater Giving used for?

[Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Recognitions

Shortlist

Overall rating

Based on 100 user reviews

Reviews sentiment

Positive

86%

Neutral

10%

Negative

4%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Donation Management / 2025
-   Fundraising / 2025
-   Nonprofit CRM / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Rating Breakdown

4.4

+−

Features4.2

Value for Money4.3

Ease of Use3.9

Customer Service4.7

Rating Breakdown

4.4

Features4.2

Value for Money4.3

Ease of Use3.9

Customer Service4.7

## Greater Giving Reviewers Verdict

Updated August 2026

AI summary

-   Greater Giving is best for small nonprofits and fundraising teams managing events, auctions, and donor payments.
-   Reviewers are positive about its volunteer management, auction features, reliable support, and perceived value.
-   It helps organizations coordinate fundraising events, simplify volunteer onboarding, and centralize payments.
-   Buyers report negative points such as limited website design, clunky reporting, and a less intuitive interface for event setup.
-   It fits teams focused on auctions and event fundraising but may not suit those needing advanced customization or modern website design.

## Greater Giving alternatives

Highest Rated

[4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (6,100)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/127257/Event-Software/alternatives/)

## FAQs about Greater Giving

Overview

### What problems does Greater Giving solve?

Greater Giving solves chaotic fundraising event operations by centralizing ticketing, attendee and donor records, auction items, bidder tracking, payments, and reporting. It reduces long check-in and checkout lines, volunteer training time, and paper-based auction errors. Nonprofit development teams, school fundraisers, event staff, and volunteers benefit most, especially for hybrid and online auctions.

Answer based on 75 reviews

Overview

### Which roles and teams benefit most from Greater Giving?

Greater Giving is most used by development leaders, fundraising teams, executive directors, and event staff who manage nonprofit giving programs. These roles rely on it to run auctions, track donations, process payments, manage donor records, and coordinate gala or special-event fundraising while giving administrators and finance staff clearer reporting and reconciliation.

Answer based on 91 reviews

Overview

### What company size and industries is Greater Giving built for?

Greater Giving is built for small nonprofit organizations, with 83% of reviewers from small businesses and 40% from Non-Profit Organization Management. It also serves midsize organizations at 13% and enterprises at 4%, with additional adoption in Education Management at 14% and Civic & Social Organization at 6%.

Answer based on 100 reviews

Features and Usability

### What are the key features of Greater Giving?

Greater Giving includes core event management and auction management features such as online bidding, mobile bidding, event ticketing, attendee check-in and checkout through Go Time, and payment processing with stored credit cards. Differentiating features include volunteer management, donor and contribution tracking, and reporting tools for post-event reconciliation.

Answer based on 42 reviews

Overview

### How well does Greater Giving work for fundraising events?

Greater Giving works well for fundraising events by handling auctions, ticketing, check-in, checkout, mobile bidding, and virtual event support in one system. Nonprofits, schools, and volunteer-led teams often like the event-day tools and donor tracking, though smaller teams may find setup, website management, and advanced workflows harder to learn.

Answer based on 28 reviews

Integrations

### Which third-party tools and platforms does Greater Giving integrate with?

Greater Giving integrates with Salesforce Sales Cloud, Square Point of Sale, and Squarespace, plus nonprofit CRM platforms including Blackbaud CRM, Blackbaud Fundraising, Blackbaud Raiser's Edge NXT, Blackbaud eTapestry, Salesforce.org Nonprofit Cloud, and Abila Elevate.

Answer based on 6 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Greater Giving?

Greater Giving offers live online sessions, webinars, videos, and documentation, which help beginners and volunteers get started quickly on core event tasks. Reviewers say basic use is easy to teach, but admins and nontechnical users often need more time for websites, reports, imports, and advanced configuration, plus occasional support calls.

Answer based on 20 reviews

Getting Started and Support

### What customer support options does Greater Giving offer, and how do users rate the experience?

Greater Giving offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, knowledgeable, and available when issues arise, especially around event days. Some say the software takes time to learn, and a few found certain tutorials outdated or online help too general.

Answer based on 32 reviews

Features and Usability

### Is Greater Giving easy to use?

Greater Giving feels easy for common event tasks, but the interface can seem dated and less intuitive in the admin area. Event volunteers and donor-facing users often find check-in, bidding, and basic setup manageable, while nonprofit staff and less technical teams may struggle with navigation, reporting, customization, and website page building.

Answer based on 24 reviews

## Features

AI summary

Based on 995 Auction reviews

Capterra data shows that buyers of auction software rank the following features as their top priorities:

-   **Electronic Payments** (**61%** of reviewers rated this feature as critical)
-   **Payment Processing** (**63%**)
-   **Online Bidding** (**69%**)

Greater Giving supports all three features that reviewers rate most highly: **Electronic Payments**, **Payment Processing**, and **Online Bidding**. Together, these capabilities help organizations collect funds digitally, handle transactions accurately, and run live or remote bidding experiences more efficiently, allowing teams to manage fundraising events with less manual work and giving donors a smoother way to participate and pay.

Electronic Payments

4.7 (19)

105.26% of 19 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Online Bidding

4.5 (15)

93.33% of 15 reviewers that rated this feature as important or highly important

Allows for auction participants and potential buyers to bid for items virtually from anywhere

Bid Management

4.9 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Silent Auction

4.4 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

An auction in which bidders write down their bids on a sheet of paper

Online Auction

4.7 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items

Payment Processing

4.7 (34)

102.94% of 34 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Greater Giving 67 features

### All Features
- Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Auction Management: Allows businesses to create and manage auctions.
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Contact Management: Manage, organize, and store contact information
- Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Discovery: Search 3rd party databases to identify potential donors
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- For Nonprofits: Software specialized for non-profit organizations
- Fundraising Management: Activities related to raising money for a specific cause
- Gift Matching Management: Ability to match gifts through the system
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Image Library: Store and manage images
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Live Auction: An auction that takes place in real time in front of a group of bidders
- Member Database: Add, store and access information pertaining to members
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Giving: Ability to make a donation from a mobile device/app
- Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items
- Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Giving: Outlet for members and visitors to submit donations electronically
- Payment Processing: Accept, record, and reconcile financial transactions
- Pledge Management: Track commitments to donate in the future
- Proxy Bidding: Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Giving: Manage and track recurring gifts
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reverse Bidding: Suppliers to submit bids or quotations in response to a buyer's requirements or specifications
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Silent Auction: An auction in which bidders write down their bids on a sheet of paper
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Watch List: View and track activity related to an individual, transaction, etc.
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (95)

4.2

Based on 95 reviews

## Pricing

Value for money

4.3 (81)

Value for money

4.3 (81)

4.3

Based on 81 reviews

## Integrations

[

Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[

Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)[

Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)[

Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (93)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (93)

4.7

Based on 93 reviews

## User reviews

Overall rating

4.4

Based on 100 reviews

Filter by rating

5(57)

4(28)

3(11)

2(3)

1(1)

Mentioned topic

Sorted by most recent

Yemisi O.

Event Specialist

Philanthropy

### "Wish we had Greater Giving sooner!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2026

My overall experience with Greater Giving, their staff and tech support has been phenomenal. The service has been a game changer and is worth its value.

Pros

Greater Giving is incredibly easy to use and teach. Volunteers pick up on the program quickly, sometimes day of an event and it all around lifts so much stress.

Cons

I would love to see Greater Giving improve/modernize their registration platform. As easy as it is to use, it could be more visually appealing as the aspects.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JG

Joanne G.

Business Relations and operations

Non-Profit Organization Management

### "Excited new user "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2026

Staff has been wonderful and patient with our various questions. Helpful & knowledgable with many years of experience specifically on this platform.

Pros

We’re brand new to Greater Giving and feeling well love it ans much ans many others do! excited to make the switch! We’ve heard so many great things from other nonprofits; I have a

Cons

Nothing to report here… everything we’ve learned thus far makes us feel more and more confident that we’ve selected Greater Giving!

Switched from

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Ease of back-end use, cost, and better reporting.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DC

Daniel C.

Benefits and Compliance Manager

Hospital & Health Care

### "Greater Giving Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 9, 2026

Pros

Event management capabilities were apparent and data reports that can be generated after an event are useful.

Cons

I don't have too many dislikes about the platform although admittedly my experience with Greater Giving for my role was limited primarily to pulling reports after an event.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2026

Thank you Daniel! We appreciate the work you do!

DN

Doug N.

Co Founder and Treasurer

Non-Profit Organization Management

### "Greater Giving software is excellent to run your non profit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2025

Excellent software, and great support from the helpdesk, who each time I speak to them they teach me something new I can use to make our event better.

Pros

The Software and the excellent support we get form the helpdesk. Also on our event weekend we get the extra support we need.

Cons

A few enhancements we need, reports, just found out where we can log these requests, which i great to know

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EJ

Elyse J.

Marketing Coord.

Non-Profit Organization Management

### "User friendly platform - great for silent auction and events."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 21, 2025

Customer service has been really excellent every time I've reached out on the chat with questions for help.

Pros

Greater Giving makes event management very user friendly. We've use it for multiple golf tournaments, galas and silent auctions.

Cons

Wish it would auto charge after a silent auction closes (maybe it does and I just don't know about the setting).

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KF

Kim F.

Program and Operations Manager

Non-Profit Organization Management

### "Great Experience - Excellent Reporting Capability"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2025

As a newbie, I was paired with a wonderful consultant that walked me through setting my event up. System is very intuitive but appreciated the best practices intro. Also I have used customer service a number of times and they are easy to access, always helpful and can quickly answer my questions. Also had a great experience with our sales rep.

Pros

I have used our CRM system for the past seven years to manage our big event ticket sales and a separate company to manage our night of event (200 people). Using Greater Giving this year centralized everything and the system was so much more dynamic. One of the things I liked most was the incredible variety of reports you could generate before the event, for the event and afterwards. It was also great for generating receipts and invoices.

Cons

I have only one real complaint. I am used to being able to default to charging for credit card processing fees (giving the user the option to easily opt out). Greater Giving only allows you to let the user Opt In. Have seen far less participation as a result. I wish it was different but not a huge issue.

Switched from

[DonorView](https://www.capterra.com/p/162375/DonorView/)

Recommendation for an auction event company, they required we use either MaxGiving or Greater Giving

Alternatives considered

[Auction-Tracker](https://www.capterra.com/p/93245/Auction-Tracker/)

Reasons for choosing Greater Giving

Service, Pricing, Sales Rep, Demo, history & rep

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 19, 2025

Thank you for sharing your experience! We're so glad Greater Giving helped streamline your event and that our team could support you along the way. We will also be sure to pass along your feedback about processing fees. Thanks again!

RC

Rebecca C.

Administrative Assistant

Higher Education

### "Greater Giving review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2025

Pros

Very easy to use and helpful staff when needed. Every time I needed help answering a question or figuring out a best practice, I always got everything answered completely.

Cons

One of the only things I "dislike" about Greater Giving is about the website details. It is just not very user-friendly changing some aspects of your published website, but otherwise there are not really any complaints.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 19, 2025

We are glad to hear our team has been helpful whenever you needed support. Thank you for the feedback on the website, we will keep working to make it easier to use. Thanks again!

GD

Gina D.

Admin Assistant - Event Coordinator

Non-Profit Organization Management

### "Greater Giving is Good"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 9, 2025

We are happy with our overall experience. We have been a client for over 10 years.

Pros

The customer support I've received. Whenever I have called customer support they are able to help me fix whatever issue I am calling them about.

Cons

Building a event is somewhat clunky and not very intuitive.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RB

Rex B.

Treasurer

Non-Profit Organization Management

### "Greater Giving - a good system but education, training upfront are key"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

April 9, 2025

In general, I like the system, but some things didn't go well for us (e.g., date of fundraiser event was incorrect, even though comms to GG about this were not acted upon, therefore credit card readers did not work - a disaster for check-in.).

Pros

Ease of generating bid sheets and event attendees' ticket purchase process.

Cons

Difficult to see details behind summary statement when $$ are sent from GG to our bank account.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Ashton N.

PR and Communications Coordinator

Non-Profit Organization Management

### "Best Option Around!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2025

Overall, it's been great! We are very happy with them.

Pros

I love how user-friendly it is! There's a section for each feature I need, and there are lots of options if I need something specific for my event.

Cons

Sometimes there are TOO MANY options, or there are very strict rules I have to follow, or a lot of things get messed up.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reasons for choosing Greater Giving

Greater Giving had a better price point and features we were wanting.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/127257/Event-Software/reviews/)

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