# Page 2 | Greater Giving Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Greater Giving the right Fundraising solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127257/Event-Software/reviews --- Greater Giving 4.4 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 2 - Reviews of Greater Giving ## Showing most helpful reviews Showing 26-50 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Kevin H. Development Director Fund-Raising Used the software for: 2+ years ### "CAA Greater Giving Review" July 17, 2024 5.0 Pros Greater Giving is a great product for nonprofit auctions, has a smooth platform for auction guests, and as an easy ticketing system. Cons No major cons with Greater Giving at this time. Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing Greater Giving Better pricing and ease of use. Great customer service Review Source RB Rex B. Treasurer Non-Profit Organization Management Used the software for: Less than 6 months ### "Greater Giving - a good system but education, training upfront are key" April 9, 2025 4.0 In general, I like the system, but some things didn't go well for us (e.g., date of fundraiser event was incorrect, even though comms to GG about this were not acted upon, therefore credit card readers did not work - a disaster for check-in.). Pros Ease of generating bid sheets and event attendees' ticket purchase process. Cons Difficult to see details behind summary statement when $$ are sent from GG to our bank account. Review Source CS Cristina S. Dir. of Advancement Education Management Used the software for: 2+ years ### "Positive Review of Greater Giving" July 17, 2024 5.0 Pros I've been using Greater Giving for 10 years and have enjoyed using their auction software for ease of use and customer service. Cons I haven't really compared other platforms, to be honest. I feel like the online auction page and donation page could be designed a little nicer but otherwise I have no other feedback. Review Source JC Jennifer C. Finance Director Performing Arts Used the software for: 2+ years ### "Great tool for our annual GALA fundraiser" July 16, 2024 5.0 Overall, great experience. I have used Greater Giving for years and specifically, appreciate the customer service. Questions are answered in a timely fashion by knowledgeable representatives. This makes my job so much easier when we are in the throes of putting on a GALA! Thank you Greater Giving. Pros Very helpful that we can go back to this product each year - our database is maintained. Our employees are trained on the product and able to pick it up quickly or train new volunteers. Cons The sales/payment reporting function is cumbersome. Wish the details were itemized on the emailed statement rather than having to log in and pull reports. Review Source RL RACHEL L. Senior Development Officer Civic & Social Organization Used the software for: 2+ years ### "Good for basic needs" July 16, 2024 5.0 Pros Greater giving has an amazing customer service team that is supportive and clear to work with. Having all of our constituents filed over the years makes the process of opening a new event easy and seamless. Cons The flexibility of the software can be very clunky and not so user friendly. The household verse individuals is very confusing and has caused errors in the past. Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Review Source CS Claire S. Event organizer Non-Profit Organization Management Used the software for: 6-12 months ### "Glitchy, clumsy, not intuitive" June 26, 2024 2.0 Clumsy, glitchy, counter-intuitive program. I work with computer programs all day long, and this one is just wayyyyy too complicated for what it is. And the webpages look like they’re designed for Netscape 98. Shouldn’t be this hard. Pros It is a platform that collects money. But that’s about all that I can say positively about Greater Giving. Their customer service and technical support is helpful, but I shouldn’t have to call them as often as I do. Cons The page formats are really outdated looking. Customization is limited and glitchy. Reports are hard to understand. Everything seems to take 10 steps, when it could be done in 2. Review Source Response from Global Payments July 16, 2024 We're sorry to hear that our software did not meet your expectations and that you encountered some issues with our platform. We appreciate your suggestions for improvement and will work to address the issues you've raised. We release product updates regularly and making our solutions less complicated and more intuitive is a priority. Please don't hesitate to reach out to our customer support team if you'd like to discuss any further concerns or issues. KB Karlene B. Communications Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Valuable Tool" July 16, 2024 5.0 We had a great experience and enjoyed that it was better for check out Pros We liked how it streamlined our event and helped with check out Cons It could be a little bit more user friendly. Reason for choosing Greater Giving We really liked the reviews of this product Review Source GP Georgi P. Event Chair Auction Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great Asset to our Auction!" March 18, 2024 5.0 There was so much to learn as auction manager/admin but using the help and taking it step by step was a remarkable journey. Our event is biennial and coming back 18 months later was much easier knowing the staff and help center were prepared to assist. Pros The help videos, links, and articles are essential and extremely well put together. Help chat was helpful too but mostly satisfied by the self-help videos and articles. Software is very well organized and not difficult to learn and manage; help chat is always there with a quick solution to your problem. Cons I found absolutely nothing wrong with the product. Review Source LL Lisa L. Director of Advancement Education Management Used the software for: 2+ years ### "Greater Giving is A Great Platform" February 2, 2024 5.0 Definitely the best value out there for platforms of this sort. I would refer anyone to use it who works with events and fundraising. Pros It is easy to use with solid, quick support when necessary. Very user friendly overall. Great value for the cost! Works better than many more expensive programs. This is the second place I have worked where I have used it and will continue to endorse it going forward. Cons There are some areas where more training is needed or pieces can be added to make the creation of an event or fundraiser more complete or easier. Reason for choosing Greater Giving See above; I was familiar with it from a prior job; it was a much better value plus offered a yearlong subscription not just a few months. Review Source CG Courtney G. Owner Events Services Used the software for: 2+ years ### "Greater Giving is the best auction management software in the market." June 30, 2023 5.0 Using Greater Giving allows my clients the time to focus on the important jobs of procuring auction items, sponsorships and partners. It adds credibility to their fundraising efforts and creates a better donor experience. Pros If a client is planning on incorporating an auction (in any format - online, in person or hybrid,) the Greater Giving is a great investment. It creates efficiency and professionalism in all aspects freeing up staff and volunteer time to do other important tasks. Cons There are always ways to improve and as they tackle some, others will pop up. Currently, I would love to see a direct export for Quickbooks. I would like to see more reports that combine donor info over multiple projects. Review Source AM Ann M. Executive Director Individual & Family Services Used the software for: 2+ years ### "Greater Giving Saved Our Auction" March 12, 2024 5.0 My overall experience has been great. It's a learning curve for sure, but worth it. Pros Greater Giving has been instrumental in ensuring a smooth transition from in-person auctions to the online way of doing business now. Prior to Covid we had the opportunity to begin using Greater Giving for our in person events and it made such a difference in the management of our auction. The transition to online fundraising was a breeze with Greater Giving. I especially appreciate the amazing customer service whenever I have a question. So very helpful. Cons Sometimes when I "chat" with help I'm referred right to an article to read to figure it out. I admit, that frustrates me a bit, but I get it. I'm a visual person and figuring out this program all on my own, well, as an ED sometimes I just need you to tell me what to do and show me how to do it. Figuring out the website and the scrolling marque has been the most frustrating. I don't like that you can't resize the marquee of donors to make them bigger. It would be a better visual especially when you are trying to brand your event and be consistent with graphics. Switched from [Auction!](https://www.capterra.com/p/93244/Auction/) We did it on the advisement of our Board, and it was time. Auction! did not have the functionality that Greater Giving had. So, it really was a no brainer. Review Source AB Angela B. Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Greater Giving has a great ROI" March 18, 2024 5.0 Greater Giving has been a great software for our event. They continue to upgrade the features and provide good customer service. Pros Greater Giving is a robust software that allows for multiple feature in preparing for and executing online auctions. The Dashboard is easy to use and comprehensive if providing access to all features without having to hunt for things. Can be used by multiple users. Cons The reports are sometimes hard to extrapolate the exact data we are seeking. Review Source RH Rebecca H. Fundraising Chair Non-Profit Organization Management Used the software for: 6-12 months ### "Really nice program but not in our budget" August 2, 2022 5.0 I like Greater Giving. It is a very good program. It's just the cost priced us out because we are such a small organization it makes a significant difference to our net fundraising. Pros I like that is it an all-in-one program, so don't have to cobble together multiple programs. Everything we need is included in Greater Giving. I have helped with fundraising events for multiple organizations that used Greater Giving and I found it intuitive and easy to use. Cons The cost. I checked it out during 2020 to use for an online/virtual auction and found the pricing had dramatically changed from the last time I used it. We tried another program recommended by an event planner. The next year I again checked several software programs and discovered one that did about the same thing (at least everything we needed ) for dramatically less cost. We are a very small non-profit, so for us, that is a deal breaker. We would rather have a not-so-robust program and work with it than pay more for a program. Turned out the one we used was absolutely fine and we made a lot of money. So much that a lot of other clubs contacted me to ask which program we used. Reason for choosing Greater Giving Did not use Greater Giving last 3 years. Review Source AG Anne G. Director of Advancement Education Management Used the software for: 2+ years ### "Nearly always intuitive to use, outstanding customer service for the times that it isn't. " July 14, 2023 5.0 Pros Like many non-profits, we transitioned to an online platform during COVID but are now 'hybrid' with an online silent auction but live in person event. I was not on the team that selected GG for our first COVID/online event, but it was a wise choice. Honestly, I only use it now for the 4-5 months leading up to our annual event so there's always a little bit of time relearning things which have slipped from memory! It can be tricky to remember all of the operational details when you're not using it on a routine basis. As the title of my review says tho, for the times when operations aren't intuitive, customer service is always VERY helpful and gets me back on track in short order. Cons At first I spent loads of time searching online help which I found wasn't very specific, so now I go straight to online support which took care of that problem : ) Review Source LC Liz C. Director of Community Engagement Non-Profit Organization Management Used the software for: 2+ years ### "Would recommend!" March 12, 2024 5.0 Pros It's user friendly and the donor-facing software is intuitive even for less confident users. Of all of the software platforms I have used, Greater Giving by far has the best help/support features and chat. I don't think I've ever waited more than 2 minutes for a response to a question. Cons It would be nice to have a little more customization opportunity in the event building on the back end. But overall it works for what we need. Reason for choosing Greater Giving Value, features, and integration with other software. Review Source EM Elizabeth M. Development Director Non-Profit Organization Management Used the software for: 2+ years ### "Not easy to use, but great customer support!" February 2, 2024 2.0 Overall, the company offers a product that can be very useful, but if you have a small fundraising team who doesn't design websites and have a lot of experience with backend website management, it is not the best unless you use it regularly and invest the time into learning it. Pros Greater Giving offers affordable options for fundraising event software, and makes it easy for event attendees to register and save their credit card information to make check-in process quicker. Their credit card swiper machines are excellent for check in and to square donations and purchases after the event without making supporters check out at the end of the event. Cons The event software is extremely hard to use, and not intuitive unless you have lots of website experience. For one example, if you add a logo for a sponsor to add to the event landing page, it doesn't say that it has to be specific format. A lot of guessing and calls to customer service. They do have tutorials, but several are outdated, so you waste time watching and realize you need to call customer support anyway. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Greater Giving had the option to save credit cards in advance with registration, but in the end the event registration software was too complicated for our needs. Review Source SO Sandra O. Auction Consultant Individual & Family Services Used the software for: 2+ years ### "Greater Giving Ranks the Best" July 6, 2023 5.0 I have a great experience with Greater Giving. I am an auction consultant and currently use GG at 5 non-profits and I’m getting ready to add another one. Pros Integration of Greater Giving was very user friendly and met all our needs. Cons The only draw back is when a donor donates more than one of an item for an auction and it will be placed in multiple packages. I have to enter multiple items. You can’t copy and use separately. Review Source KK Kimiko K. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Steady \[sensitive content hidden\] but could use a makeover " July 20, 2023 4.0 I will continue to use since it's what is most used but I truly hope they make improvement on the program in the months to come. Pros I think it's one of the most commonly used Fundraising platforms, so that would be it's plus side. Cons I truly don't like the back end of the greater giving, it's what drove me away for two years and it isn't very visually stimulating or pretty. I think many other platforms do a better job of this. Alternatives considered [Handbid](https://www.capterra.com/p/134456/Handbid/) Reason for choosing Greater Giving my auction chair was familiar with GG so I reactivated for her use. Switched from [Handbid](https://www.capterra.com/p/134456/Handbid/)[DonorView](https://www.capterra.com/p/162375/DonorView/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) It was not user friendly and the visuals weren't as high quality IMO Review Source Leslie A. jefe de tienda Defense & Space Used the software for: 6-12 months ### "Fantastica herramienta de recaudacion de fondos." January 13, 2023 5.0 Me gusta desde siempre desde que me la recomendaron esta herramienta es tan versátil y sencilla ya que hacer ver que las actividades del trabajo que te toque realizar en contexto de monitoreo de subasta y recaudación de fondos vas a poder tener el control a todo pagos numero de lotes con imagenes y muchos mas cosas funciones la cuales hacen que la experiencia de usuario sea grata he inmersiva la recomiendo. Pros En buena parte es una excelente herramienta es una alternativa muy buena ya que se basa en la recaudación de eventos y esa es nuestra rama de actividad tiene muy buenas funciones como la de asociar tu tarjeta para pagos automatizados desde que compras un lote, El soporte de atención es muy bueno disponible siempre lo económica que es, Tiene el potenciador de subasta que permite impulsas nuestras subasta para que futuros clientes vean mas rápido nuestros productos . Cons Hasta el dia de hoy no he tenido ningún problema de hecho me gusta mucho estoy tan agusto y optimización es agradable. Review Source KC Kiki C. Development Officer Higher Education Used the software for: 2+ years ### "Greater Giving - really does give!" October 20, 2016 4.0 Our development office has now been using Greater Giving for a little over 2 years, after doing some extensive research and choosing it as the BEST option. This has given us the opportunity to use it for many different events more than once and across different departments/colleges within the medical university. Because it is web based, there are no restrictions on number of users and you can lock/unlock per event we have used it with select "third party" events- where all proceeds benefit us but the event is run by a group of volunteers and not a formal organization. It helped us streamline some of our functions for all our various events. It has also given us an opportunity to try some peer to peer fundraising. Other departments have now begun using it and others are now attempting events because this platform is available. We've found the ease of use in training our volunteers and interns a plus. The fact that almost anyone can be trained to create a landing page for ticket sales, auctions and peer to peer campaigns is a huge advantage for our organization. Go Time (day of event) process is another favorite aspect of Greater Giving. Overall we have been so pleased with both the customer support- some of our suggestions have even been incorporated in 2 upgrades since we've been using it! And they've actually lowered instead of increased the cost on Mobile Bidding (you used to have to pay per mb event and now it's a once a year cost) Not only are more funds raised, Greater Giving give us back time as well! Pros It's overall ease of use and convenience. Cons Some of the features are difficult to use/not up to par- peer to peer fundraising for ex. Also the webpage/landing page building can be quite complicated and the tutorial isn't comprehensive enough. Same goes for the reports- we know that there are so many but the training just touches the surface. Review Source GB Gloria B. Development Associate Hospital & Health Care Used the software for: 2+ years ### "Could not do what we do without Greater Giving!" October 18, 2016 5.0 I sourced Greater Giving back in 2010 when we were producing our first Gala. I wanted software that would easily keep track of people and items. The ability to create a website was a bonus! Greater Giving performed like a champ before, during and after the event. I also began using the website capabilities for other events/fundraisers. The sites are pretty easy to set up and maintain. When I have needed more help, customer support is always there. They were really there for me at our second gala when the power went out. We had just finished the silent auction and the guests were seated for dinner and being served when the power went out. We were able to process all the silent auction items as we worked from the software and not the cloud. We decided not to have the live auction or fund a need. Instead, Greater Giving assisted us in creating an online auction and worked with us every step of the way. Their expertise and great products helped to save what could have been a disaster. Hospice East Bay has about 4 events a year where Greater Giving is utilized. As long as I am the Development Associate for this organization, we will be continuing our relationship with Greater Giving! Pros Easy to use. Great customer support. Full reporting capabilities. Easy customization. Cons When the website gets updated and things move around or there are different ways to do them. No manual updates when that happens. Review Source LW Leslie W. Used the software for: 2+ years ### "Transform your Auction experience!" October 18, 2016 5.0 Our school has benefited tremendously by using the Event Software and Mobile Bidding. In a few weeks we will be using both for the third time at our next Auction fundraiser. After the first year, we not only paid for the software and mobile bidding BUT increased our silent auction profit by $10,000! The program is very easy to use, streamlines all of our donations, and allows us to perform quick reviews post-event. Customer service has been exceptional. Several calls are set up with the Greater Giving team prior to the event and a team member is available during the entire duration of the event. All questions have been answered quickly. The Greater Giving team continues to give suggestions each year as to what we can try at our next event to help increase our profit. And both years the software has been updated with new features. Biggest benefit for our school has been the elimination of long checkout lines at the end of the night. With Mobile Bidding, guests having registered a credit card either before the event or during check-in are instantly notified of their winnings as soon as the Silent Auction closes. Priceless! We continue, a few years into our experience, to get great reviews from our attendees about the significant improvements that this package has made to our annual funraiser. Pros ease of use, customer service, mobile bidding function Review Source TG Tracy G. Student Teacher Education Management Used the software for: 2+ years ### "Simple Event Software" March 12, 2024 5.0 We have used this company for years and will continue on. Pros Greater Giving made the event process so much easier with transitioning into an online event during Covid. We were still able to host a fundraising event and families could still participate from the comforts on their home. Cons We have not had too many issues with Greater Giving. Review Source TC Tracy C. Development Operations Non-Profit Organization Management Used the software for: 2+ years ### "A solid product but expensive" December 20, 2021 4.0 Overall, Greater Giving is a solid event management platform for beginners but if you do multiple events a year or are advanced in this type of software, I would pass and look for something else. Pros This software is fairly straightforward to use for event management. It is pretty intuitive for a beginner user but anything moderately advanced requires some additional training. Customer service is pretty responsive and help articles are informative and easy to find the topics you are looking for. I particularly like how easy it is to assign people to tables on the back end. Cons Overall, this software feels outdated to me, compared to other software. Some things- like logo placement on an event page- cannot be changed. In fact, I feel all the functions on the event page are not as customizable as they could be. It doesn't follow the flow or feel of our website and looks out of place. Payment processing fees are high. The back end is fairly simplistic. Review Source BI Barry I. Artist and Audience Services Manager Performing Arts Used the software for: 1-2 years ### "Good, but not for us" July 6, 2022 4.0 It made us realize that we needed another product. I know this sounds harsh but it was not a match, we needed something simpler moving forward. Pros Very detailed in nature, this is great for a larger company that has the capacity to look through everything and be incredibly detailed. There are many features we did not use. Cons Because it was so detailed, I would get frustrated at times. In my brain, having to activate one switch on a completely different page and category was difficult for me to understand. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.