# Page 3 | Greater Giving Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Greater Giving the right Fundraising solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127257/Event-Software/reviews --- Greater Giving 4.4 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 3 - Reviews of Greater Giving ## Showing most helpful reviews Showing 51-75 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RP Ryan P. Philanthropy Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "Meristem - Happy Customers!" January 25, 2024 5.0 I have had an excellent experience with Greater Giving so far. We have had two events since last November, and both were very successful using Greater Giving as our platform! Pros I really appreciate the customer service Greater Giving provides. We ran our first silent auction and fund-a-need using Greater Giving last November. I had about 3, 1-hour phone calls asking questions and troubleshooting. Everytime I called, I was able to make great progress in the system. Cons Honestly, I have no complaints. Greater Giving is wonderful! Review Source Monica J. Graphic Designer Non-Profit Organization Management Used the software for: Less than 6 months ### "It is good, bu so hard to use and understand!" October 31, 2019 4.0 Overall the experience was ok. If 501 Auction had the same price as this one, I would go with 501 no questions asked. This one has a better price and better annual plan, but boy oh boy, it was hard to use! Pros What I liked the most was the price and the plan they offered us. It was considerably cheaper than other fundraising platforms and in the demonstration called that we had with them looked so easy and logical (beware!) Cons It is not easy to use AT ALL! It is super confusing to set up packages, import supporters, donors. Just building the website was a little nightmare. If it is your first time using this software make sure to have someone to hold your hand during the process. I really thought it would be easy to use, since I have worked with other fundraising programs before. Mistake! It took me a while to work around it and the tutorials didn't feel like enough to me. Reason for choosing Greater Giving Best price and plan Review Source AB Angie B. Marketing Manager Non-Profit Organization Management Used the software for: 2+ years ### "Alzheimer’s Disease Association of Kern County" July 19, 2023 5.0 We have been utilizing Greater Giving for our annual fundraising events. It is easy to operate and allows us to be confident in tracking and managing our sponsors, attendees and funds collected. Pros Text to donate is what our organization utilizes the most. It has been very easy to set up and operate and we are very happy with this feature. The support staff is always helpful and aides in any questions we run into quickly and professionally. Cons There is a little bit of jumping around when setting up a project and some double entry, but that could easily be user error! Review Source HR Heather R. Development Coordinator Health, Wellness and Fitness Used the software for: 6-12 months ### "Helpful but not intuitive" November 23, 2021 3.0 Pros I liked the auction features and the ease of running event reports. Cons It felt clunky to use and the various features did not integrate well with one another. Review Source VR Verified Reviewer Advancement Admin Primary/Secondary Education Used the software for: 2+ years ### "More features this year...they seem to be focusing on Auctions" July 23, 2020 3.0 It's getting better as an auction platform. They recently added a lot more functionality and updated the look and feel. They are also doing a better job with training and calls, esp. they quarterly update calls. Pros We use Greater Giving for our online and in person auction. Auction software is such a niche market, we had to purchase this for fundraising purposes. Cons No longer use it for other fundraising since it was cumbersome and clunky. While they have templates there are SO MANY screens to click through to get the data you need. Alternatives considered [BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)[Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/)[SchoolAuction.net](https://www.capterra.com/p/106652/SchoolAuction-net/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Review Source Arthur H. Systems Engineer Used the software for: 2+ years ### "We use it for an annual auction event" April 10, 2018 4.0 It works perfectly for our client to do their annual fund raiser Pros It is now all done on a web page. This has been a large improvement over the older versions. It is quick and easy for our volunteers to use. Support is excellent when you need it. Cons It can sometime time out when your are in a conference center wifi. Logging in can be confusing for volunteers Review Source MD Mary D. Owner/Event Producer Events Services Used the software for: 1-2 years ### "Visually Appealing and Functional Auction Software" May 17, 2021 5.0 Pros Greater Giving is my preferred auction software - the main page is visually appealing and straight forward and the Greater Giving team continues to make updates that amplify the platform for virtual events (for example, their engagement center where you can embed a video). The thermometer view that can be shown during events to capture live donations is better than any others and that alone usually convinces my clients to use Greater Giving. Cons Greater Giving is not as affordable as other platforms and if my clients decide not to use it, it is usually because of the price - specifically because of the online auction add on. Greater Giving really corners the market but I wish it was less expensive so I could more fully recommend it to non-profits with less resources and smaller budgets. Review Source Dawn W. eCRM Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "Greater Giving Review" January 24, 2019 3.0 Pros I like the Customer Support and I like the standard reporting otpions. Cons I think it is VERY hard to navigate and very hard to set up a set. I feel the program is outdated and needs to be more admin user friendly. Review Source NP Nikki P. Marketing and Media Administrator Religious Institutions Used the software for: 2+ years ### "Greater Giving has helped us raise thousands" March 13, 2024 5.0 Pros I love Greater Giving's support team! They are always ready to help, answer questions, and walk through a feature I didn't know about. Cons I don't have anything I don't like about Greater Giving. Perhaps one thing - I wish they would provide image size examples when setting us the website and online bidding page. Review Source CF Corine F. Event coordinator Education Management Used the software for: 6-12 months ### "We will use again " January 24, 2024 5.0 Pros Customer support is great! Ease of use is great. Easy to learn. Cons It did not have some of the abilities our previous service had, which made a ton of extra work on our end. Reason for choosing Greater Giving All of our feeder schools use it. We thought it would be best practice to stream line programs. Review Source AR Allie R. Operations and Finance Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Greater Giving is great for nonprofit fundraising" February 2, 2024 5.0 Pros We use Greater Giving to track our events and it is very convenient. The card readers and system help us keep track of and charge donors immediately. Cons It isn't as intuitive as I would like but still works well. Review Source AD Amy D. Dir Development Higher Education Used the software for: 6-12 months ### "Greater Giving is not so great." February 15, 2022 3.0 Frustrating. Pros The best part of Greater Giving for auctions is the cost; but you get what you pay for. Cons Trying to pull out the reporting information needed is very difficult. It is very evident this software was not created for auctions! Review Source VR Verified Reviewer UX Copywriter Writing and Editing Used the software for: 2+ years ### "Gets the job doneish" May 31, 2019 3.0 I used for organizing fundraising - I'd personally reaearch other software in the future to see if they have better search options for easier fill-in or better grammar checks for entries. Pros It wasveasy to keep track of lots of different pieces for donor fundraising and an auction event. In export functionality, it was great. Cons Woof, not very intuitive at first. Also just time consuming. It feels like there should be a built in feature to search businesses and addresses or such. That would elevate the software to gold in my donor assistant standards. Review Source FJF Falefia Jr F. Development Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Great Product, Needs better user-friendly management system. " July 18, 2023 5.0 Pros Ability to handle entire event through one site and organizing system. Cons The lack of ability to have guests edit their purchase information and guest list info. Not being able to easily manage guest information and organization. Review Source PS Patty S. Director of Development Used the software for: ### "Recommend Greater Giving for nonprofit events management" February 10, 2015 5.0 I have used Greater Giving for the past three years to manage our agency's gala. Last year, we added the mobile bidding component. When we jumped from 'paper' to Greater Giving in 2012, our goal was to make our guests' experiences at the gala as painless as possible. We also wanted to make it easier to manage for the volunteer leadership in our cash out room. With the help of Greater Giving, our gala has become one of the best in Rochester, NY. We have over 700 guests that register quickly and easily, and most who choose to pre-swipe a credit card, making the check out process no longer a necessity at the end of the evening. Our auctions have grown, and the return on value as gone from 55% to 78% last year - the first time we used mobile bidding. The Greater Giving service team has been exceptional, often responding the same day when contacted, always by the end of the next business day. Greater Giving has many layers and takes time to truly understand all that it can do to help with your events. However, it is easy to understand, and the time invested will pay off with happy attendees and volunteers and significant growth in amount raised. I highly recommend this product for anyone looking to increase revenue at an event and enhance the experiences of the attendees Review Source MP Mark P. Director of Development Education Management Used the software for: 2+ years ### "Satisfied Customer for over 7 years. " October 18, 2016 5.0 We have used the Greater Giving software for our last 7 galas/auctions and each year it continues to improve and make the back-of-house operations easier for our event volunteers. I would highly recommend this software to anyone who is wanting to make operations seamless for both your guest and volunteers. Mobile bidding functions that were incorporated are very popular with our constituents and have raised the overall amount of donations given. Pros Ease of use and customer support. Cons It is a little higher in cost but well worth the expense and ease of mind the night of the event. Review Source KC Karlee C. Communications and Development Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Long-time Greater Giving User" July 21, 2023 5.0 Pros We’ve used Greater Giving for years for our various fundraisers and the best feature is being able to use the same features year after year especially with our sponsor levels and perks. It’s easy to use as well! Cons There are so many reports and sometimes I’m unsure about which one to use or is beneficial. Review Source CM Cindy M. Website manager Used the software for: ### "Nightmare to use on the backend" May 7, 2015 2.0 I can't wait to get rid of this software. It looks good on paper until you use it. We couldn't make heads or tails of the reports. Designing the website pages were challenging (and I'm a website designer). Not intuitive. Inflexible. Want to had a field? Forget it. Want to add instructions or a different title to a field? Forget it. At the bottom of your website will be an ugly black bar with the Greater Giving logo - and you can't get rid of it. I've ask them to change it from a black bar to transparency or white, no luck. Review Source Response from Global Payments May 11, 2015 Thank you for your very valuable feedback. First off, we are sorry to hear your experience was so incredibly frustrating. Your feedback is helpful to us as we continue to develop and improve our products. We recently hired a new Product Manager and he is very interested in speaking with you further to gain more insight. Secondly, we've been listening to feedback about the reports and the black bar and are already updating those areas for further customization so users do not feel stuck. Overall, thank you for your candidness, and we would like to work with you on accurately collecting your pain points and suggestions to improve our solutions. Jill Boyer Senior Marketing Manager GL Gina L. Director of Donor Relations Non-Profit Organization Management Used the software for: Less than 6 months ### "Functional Mid-Range Difficulty in Use" May 18, 2021 5.0 Customer service is top notch. My questions are always answered very quickly and there is always someone willing to walk me through what I'm doing. The team is wonderful over there. Pros It can do a LOT. You can do events in person, virtually, run raffles, sell tickets, etc etc etc. It covers the gamut of fundraising activities. Cons It is not super easy to use. Perhaps because it is capable of doing so many things that is why, but it requires more than a few calls and trainings and help manuals to figure out what you need to do in order to get what you want to happen. Review Source TC Tera C. Director of Operations Primary/Secondary Education Used the software for: 2+ years ### "Greater Giving great customer service" May 9, 2016 5.0 Pros Customer service was incredible. I loved being able to create a fundraising page for each new campaign. Cons I can't say anything negative about this program. Every encounter I had with customer service went above and beyond! Review Source AM Ashley M. Annual Giving Manager Used the software for: 6-12 months ### "Great auction platform " October 9, 2018 4.0 The customer service is very friendly and timely, the auction platform is superior to many others. Pros The auction portion of this product is really great. I've used this for many events and it is very efficient. Ticketed events are easy to set up, and you can really customize your event pages to your liking. Cons The reporting and export features work ok, but could be more robust. They have a mobil bidding platform, but that could also use more advancements as well. Review Source CM Cara M. Used the software for: ### "Too difficult for average volunteers" January 12, 2017 3.0 Greater Giving is very feature-rich. Too feature-rich for my needs, it turns out. We are a small private school and used Greater Giving for 2 years for an annual gala with an auction as well as a Fun Run fundraiser. I liked the flexibility to customize reports and printed materials, but the way it handled auction items was extremely time to consume. You are required to enter each thing as a single item, then create a package. It didn't matter if it really was a package of 2 or 3 items or if it was just one thing - everything had to end up a package. That basically doubled the amount of data entry for me. I found the program far too difficult to use with volunteers - way too much of a learning curve. I did really like the event-night software and found it easy to use, even with the volunteers. Review Source SS Shawn S. Accounting & Development Specialist Civic & Social Organization Used the software for: 6-12 months ### "GG review" August 10, 2017 3.0 Pros relatively user friendly, basic functionality, good value for the low cost of the product, customer service was prompt Cons customer service answers varied in accuracy and helpfulness, software is somewhat clunky to use, dated looking Review Source Paul V. Executive Director Environmental Services Used the software for: 1-2 years ### "Event Management" December 31, 2018 4.0 Great to use, but too expensive for small organizations. Pros It made selling auction items and event tickets easy! Cons The cost. We ended up losing money based on the total cost of the program. Review Source VR Verified Reviewer Group Sales Representative and Events Assistant Used the software for: 1-2 years ### "Will make check-in a breeze" June 22, 2018 5.0 The benefits of Greater Giving include an easy upload and check-in process, a simple check-out process for auction purchases or donations, and a simple training for staff members. Pros The features of this products "go-time" make for a really easy event check-in. I've worked a variety of events with this software, most notably a large seated fundraiser. Everyone was able to check-in quickly and all the details needed by our check-in team were easily accessible. Cons The search function could be expanded on to assist better with misspellings or connections to other members (spouse names, etc). Review Source Talk to a Capterra advisor for free and get results within 15 minutes.