# Page 3 | Greater Giving Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Greater Giving the right Auction solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127257/Event-Software/reviews --- Greater Giving 4.4 (98) [View alternatives](https://www.capterra.com/p/127257/Event-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 3 - Reviews of Greater Giving ## Showing most helpful reviews Showing 51-75 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Judi S. Finance Assistant Music Used the software for: 6-12 months ### "Great for Online Auction Fundraising" March 15, 2024 5.0 Helpful improvements are made and functionality is added on a regular basis. Easy to use and reasonably priced. Pros I would highly recommend Greater Giving. It is a great event management tool for any non- profit fundraising events. Cons Website updates can take a while to learn. Review Source RP Ryan P. Philanthropy Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "Meristem - Happy Customers!" January 25, 2024 5.0 I have had an excellent experience with Greater Giving so far. We have had two events since last November, and both were very successful using Greater Giving as our platform! Pros I really appreciate the customer service Greater Giving provides. We ran our first silent auction and fund-a-need using Greater Giving last November. I had about 3, 1-hour phone calls asking questions and troubleshooting. Everytime I called, I was able to make great progress in the system. Cons Honestly, I have no complaints. Greater Giving is wonderful! Review Source Monica J. Graphic Designer Non-Profit Organization Management Used the software for: Less than 6 months ### "It is good, bu so hard to use and understand!" October 31, 2019 4.0 Overall the experience was ok. If 501 Auction had the same price as this one, I would go with 501 no questions asked. This one has a better price and better annual plan, but boy oh boy, it was hard to use! Pros What I liked the most was the price and the plan they offered us. It was considerably cheaper than other fundraising platforms and in the demonstration called that we had with them looked so easy and logical (beware!) Cons It is not easy to use AT ALL! It is super confusing to set up packages, import supporters, donors. Just building the website was a little nightmare. If it is your first time using this software make sure to have someone to hold your hand during the process. I really thought it would be easy to use, since I have worked with other fundraising programs before. Mistake! It took me a while to work around it and the tutorials didn't feel like enough to me. Reason for choosing Greater Giving Best price and plan Review Source HR Heather R. Development Coordinator Health, Wellness and Fitness Used the software for: 6-12 months ### "Helpful but not intuitive" November 23, 2021 3.0 Pros I liked the auction features and the ease of running event reports. Cons It felt clunky to use and the various features did not integrate well with one another. Review Source VR Verified Reviewer Advancement Admin Primary/Secondary Education Used the software for: 2+ years ### "More features this year...they seem to be focusing on Auctions" July 23, 2020 3.0 It's getting better as an auction platform. They recently added a lot more functionality and updated the look and feel. They are also doing a better job with training and calls, esp. they quarterly update calls. Pros We use Greater Giving for our online and in person auction. Auction software is such a niche market, we had to purchase this for fundraising purposes. Cons No longer use it for other fundraising since it was cumbersome and clunky. While they have templates there are SO MANY screens to click through to get the data you need. Alternatives considered [BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)[Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/)[SchoolAuction.net](https://www.capterra.com/p/106652/SchoolAuction-net/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Review Source Arthur H. Systems Engineer Used the software for: 2+ years ### "We use it for an annual auction event" April 10, 2018 4.0 It works perfectly for our client to do their annual fund raiser Pros It is now all done on a web page. This has been a large improvement over the older versions. It is quick and easy for our volunteers to use. Support is excellent when you need it. Cons It can sometime time out when your are in a conference center wifi. Logging in can be confusing for volunteers Review Source SH Susan H. Manager of Philanthropy Health, Wellness and Fitness Used the software for: 2+ years ### "Grateful for Greater Giving" July 19, 2023 5.0 Pros I appreciate all the features offered by Greater Giving for managing our fundraising events. It’s user friendly and makes my job easier. I have used it at a small non-profit and large organization, it works well for all sizes of events too. Cons The fee structure can feel expensive on smaller events. Review Source MD Mary D. Owner/Event Producer Events Services Used the software for: 1-2 years ### "Visually Appealing and Functional Auction Software" May 17, 2021 5.0 Pros Greater Giving is my preferred auction software - the main page is visually appealing and straight forward and the Greater Giving team continues to make updates that amplify the platform for virtual events (for example, their engagement center where you can embed a video). The thermometer view that can be shown during events to capture live donations is better than any others and that alone usually convinces my clients to use Greater Giving. Cons Greater Giving is not as affordable as other platforms and if my clients decide not to use it, it is usually because of the price - specifically because of the online auction add on. Greater Giving really corners the market but I wish it was less expensive so I could more fully recommend it to non-profits with less resources and smaller budgets. Review Source Dawn W. eCRM Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "Greater Giving Review" January 24, 2019 3.0 Pros I like the Customer Support and I like the standard reporting otpions. Cons I think it is VERY hard to navigate and very hard to set up a set. I feel the program is outdated and needs to be more admin user friendly. Review Source RL Rebecca L. Admin Assistant Education Management Used the software for: 1-2 years ### "Not a great fit " March 25, 2021 3.0 Pros I do like that you can view multiple records by clicking next, rather than going back to the list and selecting a new one. Cons It really didn't provide many tools except keeping records of items. It didn't generate bid sheets, online bidding options, or financial reports. I'm glad I switched to ReadySetAuction this year. Review Source Response from Global Payments April 26, 2021 Thank you for your feedback, which is very helpful to us as we continue to develop and improve our products. Greater Giving Event Software does offer multiple types of bid sheets (printed and online), Online Bidding functionality, and dozens of customizable financial reports. These features are widely supported through our free training and support channels via phone, email, chat, and on-demand. If you utilize Greater Giving in the future, we hope that you will take advantage of these features and our excellent customer support. CF Corine F. Event coordinator Education Management Used the software for: 6-12 months ### "We will use again " January 24, 2024 5.0 Pros Customer support is great! Ease of use is great. Easy to learn. Cons It did not have some of the abilities our previous service had, which made a ton of extra work on our end. Reason for choosing Greater Giving All of our feeder schools use it. We thought it would be best practice to stream line programs. Review Source RK Renee K. COO Religious Institutions Used the software for: 2+ years ### "Ease if use good value for your money." July 16, 2023 5.0 Awesome Pros Easy to use and it is a good value for your money. Cons I have not found a con yet working with this product. Reason for choosing Greater Giving Recomeded by someone that used it Review Source AD Amy D. Dir Development Higher Education Used the software for: 6-12 months ### "Greater Giving is not so great." February 15, 2022 3.0 Frustrating. Pros The best part of Greater Giving for auctions is the cost; but you get what you pay for. Cons Trying to pull out the reporting information needed is very difficult. It is very evident this software was not created for auctions! Review Source VR Verified Reviewer UX Copywriter Writing and Editing Used the software for: 2+ years ### "Gets the job doneish" May 31, 2019 3.0 I used for organizing fundraising - I'd personally reaearch other software in the future to see if they have better search options for easier fill-in or better grammar checks for entries. Pros It wasveasy to keep track of lots of different pieces for donor fundraising and an auction event. In export functionality, it was great. Cons Woof, not very intuitive at first. Also just time consuming. It feels like there should be a built in feature to search businesses and addresses or such. That would elevate the software to gold in my donor assistant standards. Review Source HS Heather S. Senior Consultant Non-Profit Organization Management Used the software for: 2+ years ### "Like it for Galas" December 6, 2019 4.0 Greater Giving really helped us to track our auction donations and number them, to track our bidders and assign them a number for bidding for Fund the Need and kept everything in one easy place for reporting. We were then able to export the data into our donor software. It simplified our process for the auction, quite simply. Pros We have used this software for our gala for many years. I inherited it and began using it and found the transition to be pretty smooth. I really like it for assigning bidders to tables and to individuals and for tracking auction donations and values. Cons My least favorite thing was the lack of online bidding software but I believe they now have that too. We are not doing our gala anymore so we were unable to try that feature. Review Source PS Patty S. Director of Development Used the software for: ### "Recommend Greater Giving for nonprofit events management" February 10, 2015 5.0 I have used Greater Giving for the past three years to manage our agency's gala. Last year, we added the mobile bidding component. When we jumped from 'paper' to Greater Giving in 2012, our goal was to make our guests' experiences at the gala as painless as possible. We also wanted to make it easier to manage for the volunteer leadership in our cash out room. With the help of Greater Giving, our gala has become one of the best in Rochester, NY. We have over 700 guests that register quickly and easily, and most who choose to pre-swipe a credit card, making the check out process no longer a necessity at the end of the evening. Our auctions have grown, and the return on value as gone from 55% to 78% last year - the first time we used mobile bidding. The Greater Giving service team has been exceptional, often responding the same day when contacted, always by the end of the next business day. Greater Giving has many layers and takes time to truly understand all that it can do to help with your events. However, it is easy to understand, and the time invested will pay off with happy attendees and volunteers and significant growth in amount raised. I highly recommend this product for anyone looking to increase revenue at an event and enhance the experiences of the attendees Review Source KC Kiki C. Director of Special Events Hospital & Health Care Used the software for: Less than 6 months ### "After extensive research very happy" October 23, 2015 4.0 Pros Greater Giving is an evolving company and continues to improve their product. It is extensive having many features, reports and different ways of going about getting things done. They are PCI compliant which takes away worry about security and adds value to your overall event. Whether you are a small shop or large, any nonprofit can use it with a little bit of training, some practice and time. It is cost effective and adds value to our events. It is amazing that anyone from volunteer to staff can reach out to tech support. I like that it is web based and that you can have multiple events simultaneously. Also the capability to have different permissions for each user including multiple account admin helps s multi department development team like ours. Relatively speaking the mobile bidding works easily. Cons The "join me"feature is still new and we haven't been able to master it's use yet. The website capability is great but requires a little extra training. However the tech support is excellent with an almost 12 hour a day call hour. If the tech can't answer the question they get back to you. Most often though they will walk you through a step. Review Source KC Karlee C. Communications and Development Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Long-time Greater Giving User" July 21, 2023 5.0 Pros We’ve used Greater Giving for years for our various fundraisers and the best feature is being able to use the same features year after year especially with our sponsor levels and perks. It’s easy to use as well! Cons There are so many reports and sometimes I’m unsure about which one to use or is beneficial. Review Source ES Emily S. president Used the software for: ### "Fantastic Service and Great Product" February 8, 2015 4.0 We have been using Greater Giving for our Parents' Club fundraising software for since 2011. I personally began using the software in 2012 and have grown very fond of the product. Every year I talk with customer service and say I wish the software could do "xyz" and they say "that is in the works". The next year I see the improvements. My biggest complaint is the software takes some time to learn. We are a volunteer organization and it can be difficult to have people learn the software in the time frame needed. That being said, those of us who are actively involved are very knowledgeable and impressed with the many features the software offers. I believe a permanent, year round organization would quickly get immersed in the software and use it to the fullest intent. I am impressed with all the reporting and appreciated the many ways you can filter the data and export the data. The ease of being able to pull donors, donations and sponsors from one event to the next has been a huge benefit for us and eliminated many hours of work. In reality, I do not feel the software could be easier I just believe we are in a difficult position because of ever changing volunteers. Review Source GL Gina L. Director of Donor Relations Non-Profit Organization Management Used the software for: Less than 6 months ### "Functional Mid-Range Difficulty in Use" May 18, 2021 5.0 Customer service is top notch. My questions are always answered very quickly and there is always someone willing to walk me through what I'm doing. The team is wonderful over there. Pros It can do a LOT. You can do events in person, virtually, run raffles, sell tickets, etc etc etc. It covers the gamut of fundraising activities. Cons It is not super easy to use. Perhaps because it is capable of doing so many things that is why, but it requires more than a few calls and trainings and help manuals to figure out what you need to do in order to get what you want to happen. Review Source LB Lisa B. Marketing Coordinator Education Management Used the software for: Less than 6 months ### "Great tool for fundraising!" March 13, 2024 5.0 Pros The help videos are an amazing tool if you get stuck trying to set things up. The online auction turned out wonderfully. The buyers had so much fun! Cons It took a little bit to figure out how to set everything up. I suggest watching the help videos first! Review Source AM Ashley M. Annual Giving Manager Used the software for: 6-12 months ### "Great auction platform " October 9, 2018 4.0 The customer service is very friendly and timely, the auction platform is superior to many others. Pros The auction portion of this product is really great. I've used this for many events and it is very efficient. Ticketed events are easy to set up, and you can really customize your event pages to your liking. Cons The reporting and export features work ok, but could be more robust. They have a mobil bidding platform, but that could also use more advancements as well. Review Source CC Callie C. Communications Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Greater Giving is good!" November 20, 2021 4.0 Pros We like the ability to change things easily. Cons I would say that it's hard to figure out, and there should be more capabilities for such an expensive program. Review Source SS Shawn S. Accounting & Development Specialist Civic & Social Organization Used the software for: 6-12 months ### "GG review" August 10, 2017 3.0 Pros relatively user friendly, basic functionality, good value for the low cost of the product, customer service was prompt Cons customer service answers varied in accuracy and helpfulness, software is somewhat clunky to use, dated looking Review Source Paul V. Executive Director Environmental Services Used the software for: 1-2 years ### "Event Management" December 31, 2018 4.0 Great to use, but too expensive for small organizations. Pros It made selling auction items and event tickets easy! Cons The cost. We ended up losing money based on the total cost of the program. 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