# Page 4 | Greater Giving Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Greater Giving the right Fundraising solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127257/Event-Software/reviews

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Greater Giving

4.4 (97)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 6th, 2026

# Page 4 - Reviews of Greater Giving

## Showing most helpful reviews

Showing 76-97 of 97 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jeniece C.  
  
  
Used the software for:

### "I'm a Greater Giving Fan"

October 19, 2016

4.0

We have used Greater Giving for several years to manage our online giving pages and our school's fundraising event. This year, we added the mobile bidding component. This was the second time we've used mobile bidding, the first with a different company. I was looking for a product to easily manage all the auction and mobile bidding steps myself. This produce was so easy to use. The customoer support throughout the event was wonderful, often responding the same day when contacted, always by the end of the next business day. We are most likely planning to use mobile bidding again at our event in 2017, and I am already considering ways to use what I learned at the last event to make this one even easier, all using the things I learned through using Greater Giving. We are a happy user. Thank you. I highly recommend this product for anyone looking to increase revenue at an event and enhance the experiences of the attendees

Review Source

JD

Jordan D.  
Communications Center Supervisor  
Civic & Social Organization  
Used the software for: 6-12 months

### "Essential for Fundraising! "

September 25, 2018

5.0

Pros

This software is an exceptional tool for fundraising efforts. Event planners, auction chairs, and many more benefit from this software offering an organized and unique approach to fundraising. Mobile bidding, online auctions, and much more make this software engaging and easy to use from anywhere!

Cons

Initial use may be a challenge before you get used to the product. Learning curve for those that are not used to technology through mobile bidding and online auctions, however, the ease of use makes it easy to explain to a donor.

Review Source

TB

Tom B.  
System Admin  
  
Used the software for:

### "GG Event Software great for small and mid-sized organizations"

February 8, 2015

4.0

The product suite includes all of the basic tools/features you would want in this type of product. The online payments web tools are also good, but somewhat limited. Users with substantial html skills can get a lot more out of it, but non-technical users may find the tools difficult to navigate. The fact that the web-tools allow us to build entire websites (not just registration, donations, and sales) adds tremendous value. For a small to mid-sized organization that needs a full suite of tools to handle this arm of their business, it's a great option and I recommend the product. My organization is a PTA and the data structure for managing "Households" (individual parents, children, etc) is clunky and difficult to integrate with other systems data. That said, whenever we've had issues or questions, the GG support team has been great! All in all, a great value.

Review Source

MM

Matthew M.  
IT Director  
  
Used the software for: 1-2 years

### "Great Event Management Software"

March 28, 2018

4.0

Greater Giving provides all the functionality we need at a very reasonable price. The event registration and check-in/check-out process is easy and much appreciated by our guests. Silent auction online bidding has become very popular, and we've seen a dramatic increase in the amount of money raised through the auctions.

Pros

Nice set of features for the cost. Online auctions have been a tremendous benefit for our organization

Cons

Admin interface is sometimes difficult to work with, and could use a redesign. Reporting is also a bit cumbersome.

Review Source

JR

Julie R.  
Executive Director  
Philanthropy  
Used the software for: 2+ years

### "Expensive and 'Pages' are hard to set up"

October 21, 2015

1.5

Pros

When I started my website it was one of the only sites out there. They are PCI compliant.

Cons

How difficult the pages are to set up and understand. The 'FAQ's' and online 'Help' aren't any help at all.

Review Source

AM

Ashley M.  
Dir. of Communications  
Civic & Social Organization  
Used the software for: 1-2 years

### "Great for Fundraising Event Logistics, Bidding"

January 16, 2018

3.0

Pros

The best thing about Greater Giving is the mobile capability that allows attendees at our annual gala to bid on silent auction items from their seats. We've yet to find this capability with any other fundraising software.

Cons

I'm a newer user and still getting used to the platform, but I'd love for it to be more user-friendly.

Review Source

MH

Morgan H.  
Campaign Development Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Used For Multiple Black Tie Balls"

October 27, 2020

4.0

I have worked for a company who has used Greater Giving for Multiple fundraising galas. The software is very easy to use as a volunteer and great interface for the donor.

Pros

\-Ease to Use - Staff able to help onsite -Great Customer Interface

Cons

\-difficulty pulling reports -other than that not a ton of cons

Review Source

CM

Cherylyn M.  
Associate Development Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A must for virtual events"

April 15, 2021

4.0

Such a valuable tool that allows for us to pivot during Covid and have a virtual event while still using an auctioneer, silent and live auction.

Pros

Greater Giving has pivoted to help nonprofits run virtual fundraising events given the current environment. Super helpful and allows guests to bid and donate via their phone.

Cons

Tool needs to be streamlined so guests only have to sign up once to be able to view, bid and donate.

Review Source

CW

Chantelle W.  
  
  
Used the software for:

### "Another great event with the help of Greater Giving!"

October 19, 2016

5.0

I have used Greater Giving's Event Software and mobile bidding platform for the past several years and just finished my largest gala event yet - with over 400 people attending - and I don't know how I could have done so without it! From tracking all of my items and packages, to assigning guests to tables, viewing their purchases and organizing mobile bidding and a text to give campaign, it makes me look like a pro. My volunteers love it, my guests appreciate the ease with which they check in and check out, and I find the system itself to be very user friendly. And for those rare times when I can't figure it out myself, chat support is fabulous! I have recommended this software to several colleagues and will continue to do so.

Review Source

AG

Anna G.  
Community Relations and Events Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Customer Support"

October 31, 2019

5.0

Pros

The best part of this software is the amount of support that they provide you depending on the level package that you get. For the top level, there are instructional videos for everything along with access to customer service representatives all the time.

Cons

The only challenge that I have encountered is when using the chat system. I never really got a solid answer to my question, so I ended up calling customer support. They heard me and tried to walk through different options so that helped.

Review Source

CM

Cara M.  
Director of Development  
Education Management  
Used the software for: 1-2 years

### "Best Event Software Available"

June 27, 2017

5.0

The software provided a quick and accurate recap of the money we brought in during our event.

Pros

Ease of use was great. Go Time interface for volunteers was a life saver!! The website was also a great tool for our Live and Silent Auction items.

Cons

No standard thank you letter with donations, sponsorship/ticket sales, and purchases in one document - very dissapointed

Review Source

CF

Chris F.  
Development Manager  
  
Used the software for: 2+ years

### "Great customer service and a continually developing product."

October 18, 2016

4.0

We have had success with the Greatergiving event software for the past few years. Each year improvements are made and functionality is added. We have received excellent customer service starting with our sales rep, to the event rep and finally the help desk.

Pros

Ease of use for event night volunteers.

Cons

There is a great deal of options and functionality so there is a learning curve to make the most of the features.

Review Source

DM

Dan M.  
CFO  
  
Used the software for: 1-2 years

### "Software to make your EVENT the BEST!"

August 15, 2017

5.0

I've used this for multiple events and can't say enough.

Pros

Easy to use, very user friendly, reconciles wonderfully, great bang for the buck, best affordable software out there to account for your fundraising event

Review Source

KR

Katie R.  
Director of Development and Communications  
  
Used the software for: 2+ years

### "Greater Giving has helped make our event process easier. "

July 19, 2018

4.0

Pros

It helps keep us organized when we plan for events and the online auction feature is fun to use and helps us raise more money then we could if we did it with paper bid sheets.

Cons

The reports are hard to use and hard to customize and the event website it limited in what you can do with it. I wish there was more flexibility in the design aspect.

Review Source

NF

Nathaniel F.  
Donor Relations Coordinator  
Primary/Secondary Education  
Used the software for: 2+ years

### "Great for events."

May 16, 2017

4.0

Would recommend.

Pros

We always use greater giving for our 5+ events a year. It's great for checking people in, and just about all the steps necessary to take when running events, before, during, and after.

Cons

Some of the nuances in processing payments can be a bit tricky, and are not intuitive when teaching others how to use the softeware.

Review Source

LK

Leah K.  
Development Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Made an impression on our guests!"

October 19, 2016

5.0

Using Greater Giving Express Pay allowed our guests to have a more seamless experience at our silent auction. Guests commented on how easy it was to participate in all aspects of the event using their bid number and not have to worry about standing in a checkout line at the end of the night. I wouldn't go back to using anything but this! As a small nonprofit, we are always looking to save money, so the price tag is a hurdle - but once you think about the gained revenue because your guests are focused on giving and not worries about check out - the price is worth it in increased revenue.

Pros

Makes checkout seamless at silent auction event. You don't loose revenue trying to hunt down someone who bid but didn't pay at the end of the night.

Cons

I'd love for it to be cheaper!

Review Source

MR

Michelle R.  
Director of Advancement Services  
  
Used the software for:

### "Greater Giving is a great non profit partner"

February 17, 2015

4.0

Greater Giving has been a great partner for planning and executing the auction for our school for the past five years. The addition of Go Time for check-in and check-out and seamless data flow between our auction database and the mobile bidding platform has made event night run smoother than ever. The customer support has always been very responsive and helpful when needed. We have seen a steady increase in auction revenue since switching to mobile bidding, not to mention a decrease in "auction night madness." I call it a win-win-win for staff, volunteers and event guests.

Review Source

AM

Annemarie M.  
  
  
Used the software for:

### "This software has brought our event to new heights!"

October 19, 2016

5.0

Working with Greater Giving has enhanced our department, events and my job tremendously. We have used the software for several years now and have added mobile bidding most recently. Mobile bidding has increased our silent auction sales by 25% in just the first year of use and look forward to using it again and growing our revenue!

Review Source

AC

Aswathi C.  
NA  
Civic & Social Organization  
Used the software for: I used a free trial

### "Great platform for Charity "

July 24, 2021

5.0

Great experience. Highly recommended

Pros

Awesome platform for Charity. Great customer service.

Cons

No complaints. It was great using this app so far.

Review Source

SM

Sylvia M.  
  
  
Used the software for:

### "Useful, But Clunky"

April 13, 2017

4.0

Our organization used Greater Giving for many years to handle program and event registrations, ranging in size and focus. It can be difficult to set up and use but efficient once you have the information.

Review Source

DA

Diane A.  
  
Government Administration  
Used the software for:

### "Greater Giving Review"

February 25, 2015

3.5

Pros

Easy to use, easy to access, easy for many to use, easy for many to keep track of.

Cons

Nothing for us to think about for the least. The vendor is easy to use.

Review Source

LM

Linda M.  
  
Hospital & Health Care  
Used the software for:

### "Greater Giving Review"

February 25, 2015

5.0

Pros

Ease of use and accessibility. It's also very convenient.

Cons

No complaints about this product or vendor at the present time.

Review Source

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