# GoFundMe Pro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoFundMe Pro Software - reviews, pricing plans, popular comparisons to other Fundraising products and more. Source: https://www.capterra.com/p/127258/Classy/pricing --- # GoFundMe Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoFundMe Pro ## What is GoFundMe Pro? GoFundMe Pro (formerly Classy) is the next evolution in nonprofit fundraising – combining powerful, flexible software with the scale and intelligence of the world’s largest fundraising platform. Designed to help organizations fundraise in any way they want, wherever they want, GoFundMe Pro unlocks new opportunities to inspire giving, reach broader audiences, and drive greater impact. Backed by $40 billion in giving since 2010, GoFundMe Pro is helping drive innovation in the sector with intelligent, AI-powered tools built from unmatched data and insights. Learn more at pro.gofundme.com. ## What is GoFundMe Pro used for? [Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Overall rating Based on 122 user reviews Reviews sentiment Positive 84% Neutral 7% Negative 8% Starting price $299 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoFundMe Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.classy.org&name=GoFundMe Pro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoFundMe Pro 4.3 (122) VS. [4.8 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting Price $299 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (122) Ease Of Use 4.8 (871) Value For Money 3.9 (104) Value For Money 5.0 (774) Customer Service 4.2 (113) Customer Service 4.9 (751) ## GoFundMe Pro alternatives [4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/127258/GoFundMe-Pro/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 4.8 (24) 62.50% of 24 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Donor Management 4.2 (23) 34.78% of 23 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Campaign Management 4.7 (21) 61.90% of 21 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contribution Tracking 4.3 (19) 47.37% of 19 reviewers that rated this feature as important or highly important View donor contribution history, track how much money have been raised over time and measure progress Recurring Giving 4.5 (17) 47.06% of 17 reviewers that rated this feature as important or highly important Manage and track recurring gifts For Nonprofits 4.6 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations GoFundMe Pro 41 features Define levels of authorization for access to specific files or systems Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronically collect payments for goods or services Reminders sent via email Schedule and manage the logistics of activities and other gatherings Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Database of members to track personal information of individuals and families Access software remotely via mobile devices Ability to make a donation from a mobile device/app Create new forms and/or use ready-made online form templates Accept, record, and reconcile financial transactions Track commitments to donate in the future Analyze and gain insights into data in real-time Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.1 (118) 4.1 Based on 118 reviews ## Pricing Value for money 3.9 (104) Basic $299.00 Usage Based,Per Month Value for money 3.9 (104) 3.9 Based on 104 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (113) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (113) 4.2 Based on 113 reviews ## User reviews Overall rating 4.3 Based on 122 reviews Filter by rating 5(71) 4(31) 3(10) 2(5) 1(5) Mentioned topic Sorted by most recent Esther L. Sr. Director of Advancement Non-Profit Organization Management ### "Not all it's cracked up to be" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 January 16, 2026 We are pretty frustrated. The support folks are doing their best, but the fact that you cannot speak to someone in real time is bananas. I have spent hours in back and forth emails with someone when we could have hopped on the phone for 15 minutes with me sharing my screen and we'd be done. Pros This product has a lot of good features and does seem to provide a good experience for donors, which is meaningful. Cons Where to begin? 1. There is no live phone support - no training package that you can pay for to solve problems after the initial setup of your first campaign. 2. It's clear that the absorption of Classy has resulted in a kind of Frankenstein of products, with events linked to campaigns in a really confusing way ("what is this page and how did I get here? and also, how to I find it again?"). 3. The events displays are very flawed - the thermometer lists donor names but they don't scroll, and when \[sensitive content hidden\] buys a sponsorship for ABC Company, the name that shows up is \[sensitive content hidden\]. The Supporters list has the same problem. In 2026, when we have been doing events for decades, having an accurate real-time giving thermometer at a fundraiser seems like a basic function of a fundraising platform, but you can't get it here. 4. There is no credit card swiper to take in-the-moment donations. They offer a Stripe device to capture credit card info when guests check in. This can be very useful if you hold auctions where attendees end up with things in a "cart" so you can process payments after the event ends. We have no use for this device since we don't do auctions. GiveSmart had a smartphone attachment that would allow for in-person donation support. As it currently stands, our options are to 1) sit with someone while they do a text to donate or 2) open up the donation page for the event and manually enter the person's credit card info. Again, a swiper to capture impulse donations are offered by other platforms. Not this one. 5) Integration with Salesforce: This is pretty good and we are grateful to have it, in spite of the usual duplicate record creation that can happen. One thing we discovered, though, is that gifts made through individual fundraising pages, even if they are linked to a specific event, go into Salesforce separate from the event. For example, I did a test fundraising page for Giving Tuesday and the two gifts I collected show up in Salesforce under \[sensitive content hidden\] instead of GivingTuesday. If we do a big push for fundraising pages in the future, we will need to either develop a new tracking system or manually move the opportunities over one at a time so they are associated with the event. Switched from [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) We found a lot of the features of GiveSmart were a bit stale. One thing we especially disliked was that the event display with the giving thermometer only listed donors alphabetically, not showing the most recent gifts as they came in, so you'd have someone in the room make a $5,000 gift but if their name started with S, we could be waiting a long time to see their name on screen while Susan Abbott, who had given $25 months ago would get prime billing. Alternatives considered [Fundraise Up](https://www.capterra.com/p/174380/Fundraise-Up-Online-Giving-Widget/) [Humanitix](https://www.capterra.com/p/10004030/Humanitix/) Reasons for choosing GoFundMe Pro Promised features and "intelligence" - this sounded like it might work for us, especially to grow our recurring giving. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2026 Thank you for the honest and detailed feedback. We’re glad the donor experience and features are working well, and we hear your frustration, especially around the lack of real-time support and the time lost resolving issues over email. Your comments on product complexity, event functionality, in-person giving, and Salesforce tracking are appreciated and being shared with our teams. While this doesn’t change your experience, please know the feedback is taken seriously and helps guide where we need to improve. BB Bonnie B. Lead Systems Analyst Non-Profit Organization Management ### "Fantastic at First, But the GoFundMe Merger Stalled Innovation—Now We’re Looking Elsewhere" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 6, 2025 Great for the first few years. Not so great now. We're looking to see what else is out there that might support our needs better in the future. Pros When we moved to Classy in 2018, we were so excited for a better donor user experience and better backend use. The ease of setting up recurring gifts and managing them was great. Crowdfunding and P2P Fundraising was also a big win for us. But overall, it was the fantastic frontend UI and a great relationship with our account rep. Cons Ever since being merged into gofundme, the quality of the product and the promised innovation have slowed to a crawl. Things we have been asking about for years and have been promised for years have gone unfinished. There are constantly issues around events where we have to keep reaching out to support to fix, rather than being able to fix them ourselves. The fact that the email receipt comes from Classy rather than being setup to come directly from our organizational email causes receipts to go to donor's junk email creating a terrible experience for them. We moved from Blackbaud and even though it was a terrible ui setup and terrible backend setup, we could at least sell swag at events and have it tracked directly in our CRM. We've been waiting on this feature from classy for a long time. The Salesforce integration is incredibly wonky. Not using best practices there. We have a good account rep again, but for a long stretch, we were just transferred from person, to person, to person who each time had done no research on us as a customer, we kept wasting our time to get them up to speed, only to be told over and over that the things we were hoping to see in platform had been delayed. I thought this merger with gofundme would increase innovation, but it's slowed it to an absolute crawl. Switched from [Blackbaud Luminate Online](https://www.capterra.com/p/134915/Luminate-Online-Marketing/) Blackbaud's ui and integration with Salesforce were absolutely atrocious. Setting up event pages, campaigns, email receipting felt like going to the dentist every day. We needed something that could help us catapult our digital fundraising and at the time, that partner was Classy. Alternatives considered [Neon Fundraise](https://www.capterra.com/p/241829/Neon-Fundraise/) [Click & Pledge](https://www.capterra.com/p/99432/Click-Pledge/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [Bloomerang Fundraising](https://www.capterra.com/p/80990/Qgiv/) [Donorbox](https://www.capterra.com/p/156860/Donorbox/) Reasons for choosing GoFundMe Pro We chose Classy because at the time, it had a great tools for a variety of different kinds of fundraising and a great frontend UI for donors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA James A. Outreach Coordinator Human Resources ### "Just didn't offer quite enough" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 July 19, 2024 It wasn't bad. We used it for quite a while, we discovered a few programs that suited our needs better so it made sense to switch. Pros the organization and cleanliness (if that makes sense) of the program. It was relatively easy to use and was a great way to organize a fundraiser from the back end. Cons lack of fundraising and donor options compared to a few other newer programs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Savannah H. Graphic Design & Brand Manager Non-Profit Organization Management ### "Great Tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 4, 2023 Classy has changed the game for our events management & check-in capabilities. We are so thankful for a platform that keeps our fundraising events running smoothly! Pros We love being able to customize Classy to meet our specific organizations needs. Our Classy Support Team makes it extremely easy to get the most out of Classy! Cons There are a few tools that we wish Classy could do - but we are always able to find a workaround that works for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Terry S. Director of Development Non-Profit Organization Management ### "Classy is an "okay" platform but not my #1 choice" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 January 14, 2023 My overall experience was not very good with Classy. Too expensive and not back-end friendly. Pros Once I could get a fundraising page completed, it looked very good. Graphics were good, ability to use various fonts and different sizes was good. Cons I found Classy to be expensive for what I got as a fundraiser and administrator. Customer service was pretty good, if I could get them on the phone. I found too many things difficult to do and ended up frustrated with the software. Also, we didn't raise much money because it was expensive and, of course, there were fees for each donation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP Nick P. Development Operations Manager Non-Profit Organization Management ### "Classy is Classy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2022 Team Classy has been the most amazing customer service and team to work with. Responsive right away, always available, and the training through their library or in-person is second-to-none and done with excellence. Pros Classy is the easiest and by far most customizable CRM software that we have used. It is ready to go right away to start to build and create campaigns. The look is great and it is easy for the end-user to use as well. It is also very multi-functional in using the platform for donations, crowdfunding, peer-to-peer or ticketed events. All in one platform and delivers. Cons The current split of Classy and Classy Live (live event/auction) side of things is the biggest downside and separate but not a deal-breaker. They work together well. Switched from [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) More functionality and flexibility in fundraising with needs. Not needing text-to-give as much. All in one stop platform. Alternatives considered [Fundraise Up](https://www.capterra.com/p/174380/Fundraise-Up-Online-Giving-Widget/) [Swoogo](https://www.capterra.com/p/161291/Swoogo/) [Funraise](https://www.capterra.com/p/154623/Funraise/) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA Henriette A. Development Manager Airlines/Aviation ### "Great fundraising tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 November 21, 2022 So far it's served our needs and looking forward to using more. Pros The customization of each of the campaign pages. Cons the mapping from classy into salesforce was not as smooth as I thought. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kimberly M. Stewardship Coordinator Fund-Raising ### "Classy Helps Us Raise MORE money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2022 Pros We exceeded our fundraising goals this year thanks to Classy! Our donors were able to share their pages and engage people to give more Cons No complaints! Easy to use and very intuitive! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jessica N. Associate Director of Development Hospital & Health Care ### "Classy makes fundraising easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2022 Pros While I can spend all day talking about how wonderful the software is in its ease of use, aesthetic, and features, the most amazing part of Classy is the customer support. Every time I have a question, I am able to get an answer from the chat in minutes, and the support specialist is able to get me an answer or solution almost immediately. Cons I truly can't think of anything I dislike, but I will say that if there is ever something you can think of that will improve the platform, you can let a Classy representative know and they may be able to find a comparable solution for you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Joseph H. Development & Partnerships Manager Civic & Social Organization ### "Classy - an excellent solution for robust fundraising programs." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 4, 2022 Pros Classy is very easy to use, from the moment it is set up. Implementation was relatively straightforward, and had a dedicated Classy representative to walk us through the process. Upon set up, we were able to immediately reap the benefits of the platform, and the Support - from documentation, to regular training webinars, to the assigned Client Success Manager has been very useful. Cons There are certain design features/elements that I wish had more customization, especially within the crowdfunding and peer-to-peer campaigns and email acknowledgement templates. Switched from [iATS](https://www.capterra.com/p/210471/iATS/) We wanted to take advantage of some specific features for our primary fundraising solution, including Peer-to-Peer fundraising, multiple payment methods, and a donation self-service portal. Alternatives considered [Elevate](https://www.capterra.com/p/215395/Elevate/) [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/) Reasons for choosing GoFundMe Pro We chose Classy because it seemed like the best fit for our organization, given our needs, existing and planned tech stack, and cost in comparison to some of the other frontrunner fundraising solution options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127258/GoFundMe-Pro/reviews/) Popular comparisons [Givebutter vs GoFundMe Pro](https://www.capterra.com/compare/127258-172048/GoFundMe-Pro-vs-Givebutter)[Zeffy vs GoFundMe Pro](https://www.capterra.com/compare/127258-220131/GoFundMe-Pro-vs-Zeffy)[DonorPerfect vs GoFundMe Pro](https://www.capterra.com/compare/2698-127258/DonorPerfect-Fundraising-Software-vs-GoFundMe-Pro)[Donorbox vs GoFundMe Pro](https://www.capterra.com/compare/127258-156860/GoFundMe-Pro-vs-Donorbox)[Bloomerang vs GoFundMe Pro](https://www.capterra.com/compare/127258-131207/GoFundMe-Pro-vs-Bloomerang)[Bonterra Network for Good vs GoFundMe Pro](https://www.capterra.com/compare/111128-127258/Bonterra-Guided-Fundraising-vs-GoFundMe-Pro)[GolfStatus vs GoFundMe Pro](https://www.capterra.com/compare/127258-189662/GoFundMe-Pro-vs-GolfStatus-org)[OneCause vs GoFundMe Pro](https://www.capterra.com/compare/127258-145329/GoFundMe-Pro-vs-Fundraising-Software) [Flipcause vs GoFundMe Pro](https://www.capterra.com/compare/127258-136488/GoFundMe-Pro-vs-Flipcause)[ThankView vs GoFundMe Pro](https://www.capterra.com/compare/127258-183093/GoFundMe-Pro-vs-ThankView)[Neon CRM vs GoFundMe Pro](https://www.capterra.com/compare/102088-127258/NeonCRM-vs-GoFundMe-Pro)[Donately vs GoFundMe Pro](https://www.capterra.com/compare/127258-154495/GoFundMe-Pro-vs-Donately)[DonorSnap vs GoFundMe Pro](https://www.capterra.com/compare/97513-127258/DonorSnap-vs-GoFundMe-Pro)[MonkeyPod vs GoFundMe Pro](https://www.capterra.com/compare/127258-203848/GoFundMe-Pro-vs-MonkeyPod)[DonorView vs GoFundMe Pro](https://www.capterra.com/compare/127258-162375/GoFundMe-Pro-vs-DonorView)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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