# Page 5 | GoFundMe Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is GoFundMe Pro the right Fundraising solution for you? Explore 122 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127258/GoFundMe-Pro/reviews

---

GoFundMe Pro

4.3 (122)

[View alternatives](https://www.capterra.com/p/127258/GoFundMe-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 5 - Reviews of GoFundMe Pro

## Showing most helpful reviews

Showing 101-122 of 122 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CJ

Chase J.  
CEO  
  
Used the software for:

### "From $0 to $2MM in 3 years w/ Classy - because they are LEGIT"

October 23, 2015

4.0

Pros: - Start fundraising with a clean platform without needing to code ASAP. Like, yesterday. We started with a one man staff with limited fundraising experience, and built our organization around Classy's capabilities which turned successful. - From a peer-to-peer platform, we've researched and haven't found a better option for the price available - Classy is constantly trying to make itself better, which we appreciate. AKA- we don't spend $$$$$ for website updates. They do. That's cool for our bottom line while we reap benefits. - INTEGRATION WITH SALESFORCE >>>> THANK YOU - If you have a problem, they get back to you instantly. (Shout out Jo Moya for leading the best customer service team possible). Cons: - Ticketed events are a little tougher to pull off and structure how we desired than straight fundraising, but that's probably more our user error than anything, as we are clueless in that department

Review Source

Benjamin A.  
Social Media Coordinator  
  
Used the software for: Less than 6 months

### "My organization has used Classy for years, and I have been using it over the last six months."

December 12, 2017

5.0

Visually appealing campaign pages that give our supporters a unique experience with each race, donation campaign, etc.

Pros

Classy gives us unique campaigns, so donors can support specific programs they are passionate about.

Cons

We have had a few problems with Google Analytics goals registering accurately when interacting with Classy.

Review Source

JL

Jennifer L.  
Social Media Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Classy "

January 9, 2020

5.0

Overall classy is a great way to create and design fundraising sites for non profits.

Pros

I like the versatility of the software to be able to create eye catching websites. It’s simple to use and makes workflow more efficient.

Cons

I don’t like the pricing on the software, it’s not good for personal use, if you have a large non profit and have room in your budget for it then it’s worth it.

Review Source

GB

Glenn B.  
CEO  
  
Used the software for:

### "A+ Customer Service + Great Product Development = Win"

October 29, 2015

5.0

From the moment we spoke with Classy, which was months before ever taking a cent, we've been impressed. Their customer service actually cares - and knows what they're talking about. They care not about the blind throughput of donations, but able actually helping build successful campaigns to grow an organization. Further they like to share and discuss successes and failures in order to better develop the Classy platform to ours and other client's benefit. On the development side, as a customer, we're a bit challenging as one of our sources of donations is non-traditional. They've worked with us to tweak features to the benefit of our support base and continue to improve. I've yet to find another company with as dedicated a team as they have at Classy. While we've had to make numerous changes to tech partners and vendors during our growth, this is a change that we can say had no downside.

Review Source

SH

SARAH H.  
Director of development  
Philanthropy  
Used the software for: 6-12 months

### "Classy"

September 14, 2019

4.0

Customee service is great and you can really find some great ways to bring in more money.

Pros

Classy is great if you're looking for a way to supplement your current stream of income and maximize event revenues.

Cons

It can be an expensive and intensive starting process. If you have the time and money to invest its highly worthwhile.

Review Source

ER

Elizabeth R.  
Volunteer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use, some glitches"

April 15, 2021

4.0

Pros

The platform is really easy to use and intuitive.

Cons

I have had several problems with my specific fundraiser where people try to donate and there is a glitch and it doesn't go through. It makes it awkward to go back to those people and ask them to donate again and I worry about missed donations.

Review Source

JV

Jacob V.  
Researcher  
Education Management  
Used the software for: 2+ years

### "Good for nonprofit"

August 13, 2021

4.0

Pros

The program is great for nonprofit organizations looking for simple software to use.

Cons

I don't like the user interface is a bit messy.

Review Source

TM

Tony M.  
President  
Civic & Social Organization  
Used the software for: 1-2 years

### "President"

September 20, 2018

4.0

will likely switch to someone else

Pros

integration with Salesforce and the ability to manage our donor, participant and volunteer database

Cons

fundraising parameters, the ability to separate donations from registrations was very frustrating ultimately very limiting

Review Source

MEW

Mary Ellen W.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Customer service and product sales managment is TERRIBLE!"

March 28, 2019

2.0

Horrible customer service. promise the world and give you nothing. Vendor lock for pricing. I would never use this product again or recommend it to anyone. We are a small non-profit - and having a software platform take 11% of your donor dollars is outrageous.

Pros

Customer Ease of use; functionality. back - end user/administrator - ease of use.

Cons

Price is WAY over market; customer service reps LIED about pricing offers; vendor lock is tough to get out!

Review Source

CF

Colleen F.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Classy for nonprofit "

September 17, 2019

4.0

Our goal was to increase individual giving to our organization. We did not meet that goal.

Pros

I think the examples within the CLASSY website are exemplary. They are excellent examples on how to 'tell your story'.

Cons

I felt that there was a significant emphasis on PEER to PEER fundraising; which is not something that we were interested in pursuing.

Review Source

AB

Alana B.  
Trips & Sponsorship Coord  
  
Used the software for: Less than 6 months

### "We use Classy for peer to peer fundraising and managing short term trips. "

August 8, 2017

4.0

Pros

Classy is incredibly easy to use from a creative standpoint. The design options are clean and simple and the registration pages match up with our current website as well.

Cons

Everything runs pretty smoothly, but you really have to spend time with the program before you master it.

Review Source

SG

Shelley G.  
Digital Marketing Coordinator  
  
Used the software for: Less than 6 months

### "Great product so far"

June 28, 2018

5.0

Pros

Thus far, I've had a really positive experience with Classy. Their platform is easy to use and beautiful.

Cons

The fees added to the gift amount feel a little steep. It it a trade off for a great user experience? We will see.

Review Source

AM

Ariel M.  
Administrative Specialist  
Non-Profit Organization Management  
Used the software for:

### "Don't even use this software, keep getting harassed by sales team"

December 5, 2017

1.0

It wasn't what we wanted, which is fine. But my biggest problem with Classy is the harrassment from the sales team.

Pros

It was fine, but not what we wanted. We used the free trial and then cancelled because it wasn't really what we were looking for.

Cons

The sales team will NOT leave us alone. They are rude when they call and very pushy even though we have told me many times that we are not interested. Will not be recommending Classy to anyone.

Review Source

ZM

Zach M.  
AVP Philanthropy  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Classy makes getting our money easy"

September 27, 2019

5.0

Overall Classy has been a great experience. We have multiple recurring donations that come through and the team provides great back end support.

Pros

The fact that Classy makes daily deposits to our bank account is incredible for a smaller non-profit like ours.

Cons

The biggest challenge we had with Classy was getting the setup to align with our compliance standards.

Review Source

WT

Will T.  
Director of Development  
  
Used the software for:

### "Classy instrumental in our success! "

October 23, 2015

5.0

Two years ago, we started a nonprofit with few resources and a big vision. Classy, through their software, customer service, and fundraising and marketing resources, helped our organization overcome its limitations and exceed expectations. Whether you're an established nonprofit looking to supplement your existing online fundraising or a brand new organization just looking to get started, Classy is an essential part of bringing your work to the next level.

Review Source

RW

Ray W.  
COO  
  
Used the software for:

### "Amazing Platform and Even Better Support"

October 29, 2015

5.0

We have been using Classy for a couple of years and they have an amazing platform with even better customer service. I have never sent a support ticket in without getting exactly the help I need to be successful. Being in a non-profit it is important to be successful and Classy understands this. I personally want to thank the business and their staff for their continued support of our organization and everything we stand for.

Review Source

JL

Jonathan L.  
Founder/CEO  
Religious Institutions  
Used the software for: Less than 6 months

### "Not very transparent about pricing."

August 17, 2017

4.0

Pros

Intuitive designs for those who want something simple and quick to setup to start taking online donations.

Cons

Doesn't integrate well with your own website as far as design goes. For custom designers, they will find the frustrating. Pricing must be requested, isn't made public.

Review Source

JM

Joel M.  
Director of Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "We Like It"

April 4, 2019

5.0

Pros

I like Classy's ability to build great looking campaigns that are targeted for specific purposes.

Cons

The editing capabilities are still a bit limited compared to what I am used to in Constant Contact. It is also difficult to quickly navigate from viewing to editing.

Review Source

BE

Brent E.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "The Best Fundraising Platform Out There"

February 21, 2019

5.0

Classy won me over with their abundance of helpful content, followed by their friendly sales staff. Once I committed to switching to this all-in-one fundraising platform, I've enjoyed the user-friendly interface, and the quick, knowledgeable support Classy offers to its users.

Pros

The software is easy to use in making beautiful fundraising pages.

Cons

There needs to be more robust CRM options for organizing, & communicating with individual donors

Review Source

GW

Gina W.  
Partnerships Director  
Religious Institutions  
Used the software for: I used a free trial

### "Love this product! Very easy to use"

January 28, 2019

5.0

I have enjoyed utilizing the free and helpful tools available to organizations.

Pros

I like that there are free downloads for non-profits and fundraising/development team members. Super interesting ideas and helpful hints for fundraising plans

Cons

The cost is my only concern with this product. We are a small nonprofit and have to choose our fundraising management and planning programs with the wallet in mind

Review Source

SB

Stephanie B.  
  
Philanthropy  
Used the software for:

### "Great base, but far from perfect functionalities"

February 27, 2015

3.5

Pros

Easy to use to set up events and track information.

Cons

The functionality between registration and fundraising.

Review Source

VR

Verified Reviewer  
Employment Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Keeps profits in line. Pretty easy to use"

April 25, 2019

4.0

Pros

I like this software become the non profit I work for can easily keep track of the funds that come in from charities. Multiple employees can access it. It was fairly easy to use once i got the hang of it.

Cons

I wish that every donor didn't have to have an email on file. It is a nice way to keep track of emails and and easy place to come back to so you can get the emails, but it shouldn't' be required.

Review Source

Similar Products

Featured

## Related categories

[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.