iTech Workshop

expEDIum Medical Billing

5 / 5 7 reviews

Who Uses This Software?

USA based Healthcare Practices, Billing Service Bureaus, Independent Practice Associations (IPA), MSO, Hospitalist, Ambulance/EMS Agencies and Billing Companies, Clearinghouses, Public Health Clinics.


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • iTech Workshop
  • www.itechws.com
  • Founded 1998
  • India

About expEDIum Medical Billing

A secure Cloud/SaaS based Practice Management & Medical Billing Software. Features include Electronic Claims, Claim Scrubbing, Appt. Scheduler, Insurance Eligibility, Patient Demographics/Statements, EMR Integration, Auto Posting, Dashboard/Reports among other PMS features & support for ICD-10, 02/12 CMS-1500 Form, v5010. This solution is ideal for Practices, IPAs, Billing Services, Ambulance Billers & Public Health Clinics to submit claims & receive payments more efficiently at affordable cost.


expEDIum Medical Billing Features

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

expEDIum Medical Billing Reviews

We love expEDIum Medical Billing!

Jul 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Prompt payment by insurance companies, exceptional service from expedium staff who is responsive to questions and training needs as well as monitoring of claims.

Cons: No cons- this software is amazing but even better is the service we get from expedium staff with iTech.

Overall: We are a small behavioral health provider in Georgia and have had difficulty finding a billing solution that provides prompt payment by insurance companies and an integrated billing solution for an affordable rate. We have never had claims paid so consistently since using the expEdium billing solution and claims portal! iTech consistently responds to our questions and training needs, no matter what time of day or evening. I have truly never received such excellent service! I give iTech permission to provide my contact information to anyone interested in using their services.

Recommendations to other buyers: We use this software for professional and institutional claims as well as private pay patient billing and it is very user friendly!

Hospital Billing

Jul 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: user friendly

Overall: We have been using expedium medical billing since December 2015. The support team is very good to work with, prompt with fixing any issues.

Easy to use and the 1500 claim format is the best I have seen.

May 20, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros
1. Easy to use.
2. Numerous reports and the versatility is great.
3. Claim History is wonderful and easy to access. I love you that they can be found in multiple places.
4. Auto posting and the universal posting codes makes accounts receivable a much easier process.
5. Claim submission and submission is very easy.
Cons
1. Secondary claims process. The list becomes very long and hard to keep up to date. Several claims on the secondary list do not need to be sent to secondary. There is no way to remove the claims from the list.
2. Need a way to close claims and batches from the posting. This way users will not have to go to the ledger each time they want to close a claim.

Vendor Response

by iTech Workshop on April 27, 2017

Hi Deborah, Thanks for your feedback. We have enhanced and implemented a few features that you have mentioned under "cons". Hope new features are working well. Please do provide us your feedback. Regards, Team iTech

Simplified practice managment solution

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Software is very easy to use, even without taking one look at a user manual. Support is exceptional we have no questions left unanswered. We are really pleased with how the system works, and how it scales with our multiple accounts.

Excellent customer service, auto posting feature brings the product home

Nov 27, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: eMB is a great addition to any medical practice setting. It is deployed in small medical practices , large behavioral health agencies and public health departments. It works very well in any setting and is easy to use.
Customer service is excellent. The auto-posting feature saves a lot of time and the billing person can now spend time working denials and collect more revenue.

ITech Ansi Converter

Oct 14, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We contacted ITech regarding thier ansi converter to allow our clients the ability of converting thier NSF T0301 claim files to Ansi X12 without purchasing new medical management software. It was a pleasure working with Siva, Terrance and thier team. All of our clients who purchased this product are successfully sending thier claims without any interruption. I highly reccomend ITech for your programing needs.

Cons: A but little work the first few times but overall no Cons.

Overall: High Reccommendation

Convert T0301 to 837P

Oct 10, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I have used it for several months with no problem here in Washington State only. The option to either suppress or use legacy IDs is essential for me, since the WA State Medicaid requires legacy IDs.

Cons: I will have to write an 837P for my users since WA State will require several changes described in their X12n Companion Guide.

Overall: If you are converting T0301 as I do to 837P for commercial insurance (not Medicaid in WA State), the product is inexpensive, fast, and easy to use.