# DualDesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DualDesk Software - reviews, pricing plans, popular comparisons to other Remote Support products and more.

Source: https://www.capterra.com/p/127273/DualDesk/

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# 

 DualDesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)

DualDesk

## What is DualDesk?

PC remote support software designed for MS for on-demand technical support through firewalls.

## What is DualDesk used for?

[Remote Support](https://www.capterra.com/remote-support-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Per User, One Time

Free trial  
not available

Free version not included

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Do you work for DualDesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.advantig.com&name=DualDesk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DualDesk

0.0

VS.

[4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting Price

$250

Per User, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (238)

Value For Money

0.0 (0)

Value For Money

4.9 (225)

Customer Service

0.0 (0)

Customer Service

4.8 (211)

## DualDesk alternatives

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting price

$29.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (3,465)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[4.6 (11,630)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Starting price

$24.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/194565/TeamViewer/)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

[4.7 (1,460)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting price

$480.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/112011/Zoho-Assist/)

## Features

AI summary

Based on 6,383 Remote Support reviews

Capterra data shows that buyers of Remote Support software rank the following features as their top priorities:

-   **Remote Access/Control** (**61%** of reviewers rated this feature as critical)
-   **Access Controls/Permissions** (**44%**)
-   **Unattended Access** (**50%**)

DualDesk supports **Remote Access/Control**. However, it does not include **Access Controls/Permissions** or **Unattended Access**. With **Remote Access/Control**, teams can connect to user devices directly, troubleshoot issues in real time, and resolve technical problems without needing to be on site, helping businesses reduce downtime and deliver faster support.

## Pricing

Basic

$250.00

Per User,One Time

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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