DeskLance Technologies

Desklance System



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • DeskLance Technologies
  • www.desklance.com
  • Netherlands

About Desklance System

Web based support and email management application that provides tickets management, response logging, flood controlling, etc.


22581

Desklance System Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

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