--- title: "LiveSupporti Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LiveSupporti Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/127279/LiveSupporti/" page_type: "product" language: "en" --- # LiveSupporti Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LiveSupporti ## What is LiveSupporti? Add live chat to your website, engage with your customers in real-time and increase your revenue. Customize the text and colors of your chat box to fit your website. Receive messages even when you are offline. Provide great customer support with our ticketing system. ## What is LiveSupporti used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LiveSupporti?[Manage this product listing](https://www.g2.com/products/livesupporti/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LiveSupporti 3.7 (3) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $5 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (3) Ease Of Use 4.6 (16,466) Value For Money 4.0 (3) Value For Money 4.6 (11,516) Customer Service 4.0 (2) Customer Service 4.7 (10,729) ## LiveSupporti alternatives [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) ## FAQs about LiveSupporti Overview ### What company size and specific industries is LiveSupporti built for? LiveSupporti is designed for small businesses and other website-based organizations that need free live chat support for customers. The description does not name specific industries, so it appears suited to a broad range of online companies that want to answer visitor questions and provide basic customer support. Features and Usability ### What are the key features of LiveSupporti? LiveSupporti offers live chat and real-time consumer-facing chat for website support, plus proactive chat, autoresponders, and canned responses for handling conversations. It also includes visitor tracking, geotargeting, transfers/routing, transcripts and chat history, reporting/analytics, third-party integrations, mobile access, file sharing, customizable branding, and an offline form. Getting Started and Support ### What training and onboarding options does LiveSupporti offer? LiveSupporti provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and step-by-step review of product features and setup details. Getting Started and Support ### What customer support options does LiveSupporti offer? LiveSupporti provides chat support for customer assistance. No reviewer feedback about support quality, response times, or helpfulness is available, so the support experience cannot be characterized beyond the listed channel. ## Features AI summary Based on 6,967 Live Chat reviews Capterra reviewers point to the following as the features buyers care about most when choosing live chat software: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) LiveSupporti includes other capabilities that reviewers also rate as important, including **Real-time Consumer-facing Chat** (**43%**), **Mobile Access** (**44%**), and **Transcripts/Chat History** (**36%**). Together, these features help businesses respond to customers as conversations happen, stay connected while away from a desk, and keep a record of past interactions, giving teams the context they need to provide faster and more consistent support. Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Customizable Branding Add customized logos and colors to align with company branding File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Geotargeting Geographic location of visitors determines behavior of the software Mobile Access Access software remotely via mobile devices LiveSupporti 13 features ### All Features - Autoresponders: Create and automatically send premade copy in response to customer messages - Canned Responses: Shortcuts for inputting frequently used messages - Customizable Branding: Add customized logos and colors to align with company branding - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Geotargeting: Geographic location of visitors determines behavior of the software - Mobile Access: Access software remotely via mobile devices - Offline Form: Form to collect visitor contact information when live chat isn't available - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents --- Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 4.0 (3) Free Trial Free Version Basic $5.00 Per User,Per Month Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(1) 4(0) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MN Melissa N. Marketing director Medical Practice ### "Enhance your customer experience and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2021 Overall I think we enhanced our lines of communication which improved our customer service experience snd allowed us to communicate more effectively with our clients Pros Clients questions and concerns were able to be addressed immediately and on demand 24 hours a day day and 7 days a week through the chat feature. We felt this improved our customer experience and our sales tactics Cons Sometimes the clients did not like that they were interacting via text and wanted to speak over a phone which they thought was more confidential. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Trauma and Extremities Associate Sales Representative Computer & Network Security ### "Okay support/live chat tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 4, 2019 Used for a while at a different company for basic live chat. Very 90s etsque. Pros If you want a support tool that literally just does live chat, then this is the tool for you. It doesn’t have really any bells and whistles, but does the job. Cons As mentioned above, it has no bells and whistles, it just is a live chat tool. Also looks pretty old style Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Specialist Telecommunications ### "Fine interactive chat feature for website" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 10, 2019 In this day and age it is vital to provide live support to potential customers and clients and this was an easy fix for our business as we did not need anything too complicated or complex. Pros LiveSupporti is the "chat" widget we use on our website. It is very okay. It does what it sets out to do with not many bells and whistles. This is perfect if you are looking for something simple and FREE to get the job done. It works perfectly fine for us at this time. Cons There are not many options of what you can do with the chat box in terms of design and systematizing. This may be a con if you are looking for a very complex and smart chat wizard. 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