# Best MSM Alternatives 2026 | Capterra > Looking for alternatives to MSM? Find out how MSM stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/127282/MSM/alternatives --- # Alternatives to MSM [3.9 (8)](https://www.capterra.com/p/127282/MSM/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/127282/MSM/) Tabset anchor ## Top MSM Alternatives MSM * * * Starting from: £95/Per Month Pricing Model: Flat Rate * * * Overall Rating: [3.9 (8)](https://www.capterra.com/p/127282/MSM/reviews/) Ease of Use 3.8 Customer Service 3.9 Features 4.4 Value for Money 3.8 * * * Starting from: $129/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Ease of Use 4.6 Customer Service 4.5 Features 4.3 Value for Money 4.6 * * * Starting from: $29/Per Month Pricing Model: Per User * * * Overall Rating: [4.7 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) Ease of Use 4.5 Customer Service 4.8 Features 4.4 Value for Money 4.7 * * * Starting from: $19/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Ease of Use 4.5 Customer Service 4.5 Features 4.3 Value for Money 4.4 Tabset anchor All MSM Alternatives At a Glance Top Alternatives for MSM - [Atera](#product_60b517b6-f6f5-4480-b945-a6d200b2cab2) - [BOSSDesk](#product_c5ef1c3a-c29e-4261-8f73-a7f3006f583d) - [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe) - [ManageEngine Endpoint Central](#product_c6e4388e-3698-46c9-aa8f-a6d200b38209) - [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe) Tabset anchor by ManageEngine [4.6 (1765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console. [Learn more about ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Compare Tabset anchor by Freshworks [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/) Compare Tabset anchor by SysAid Technologies [4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/) SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/) Compare Tabset anchor by ManageEngine [4.4 (233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Compare Tabset anchor by Zoho [4.7 (1446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. [Learn more about Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Compare Tabset anchor ## [Proactivanet](https://www.capterra.com/p/227552/Proactivanet/) by Proactivanet [4.8 (52)](https://www.capterra.com/p/227552/Proactivanet/reviews/) Spanish-language ITAM&ITSM tool that helps organizations save costs and secure their IT infrastructure. [Learn more about Proactivanet](https://www.capterra.com/p/227552/Proactivanet/) Compare Tabset anchor ## [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) by ServiceNow [4.5 (351)](https://www.capterra.com/p/254088/ServiceNow/reviews/) CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system. [Learn more about ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Compare Tabset anchor ## [TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/) by TeamDynamix [4.4 (170)](https://www.capterra.com/p/121317/TeamDynamix/reviews/) No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks. [Learn more about TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/) Compare Tabset anchor ## [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/) by Desk Manager [4.8 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management. [Learn more about Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/) Compare Tabset anchor ## [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) by Atlassian [4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Compare Tabset anchor ## [IT Glue](https://www.capterra.com/p/170401/ITGlue/) by Kaseya [4.6 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/) The AI-powered document management tool built for IT professionals. Track, find & know everything about your IT in a single platform. [Learn more about IT Glue](https://www.capterra.com/p/170401/ITGlue/) Compare Tabset anchor ## [ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/) by ServiceNow [4.5 (43)](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/reviews/) ServiceNow IT Service Management is a modern, cloud-based, silo-busting solution with improved productivity, cost and resilience. [Learn more about ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/) Compare Software Found In - [ITSM Software](https://www.capterra.com/itsm-software/) - [Help Desk Software](https://www.capterra.com/help-desk-software/)