# Best Total Contacts & HelpDesk Alternatives 2026 | Capterra

> Looking for alternatives to Total Contacts & HelpDesk? Find out how Total Contacts & HelpDesk stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/127283/Tele-Support-HelpDesk/alternatives

---

# Alternatives to Total Contacts & HelpDesk

[4.3 (24)](https://www.capterra.com/p/127283/Tele-Support-HelpDesk/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/127283/Tele-Support-HelpDesk/)

Tabset anchor

## Top Total Contacts & HelpDesk Alternatives

Total Contacts & HelpDesk

* * *

Starting from:

$480/One Time

Pricing Model:

Per User

* * *

Overall Rating:

[4.3 (24)](https://www.capterra.com/p/127283/Tele-Support-HelpDesk/reviews/)

Ease of Use

4.3

Customer Service

4.2

Features

4.2

Value for Money

4.2

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4071)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (3408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.3

Value for Money

4.4

* * *

Starting from:

$15/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.6

Tabset anchor

All Total Contacts & HelpDesk Alternatives

At a Glance

Top Alternatives for Total Contacts & HelpDesk

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [LiveChat](#product_ad44b7e5-242d-4006-ba5b-a6d200b4f35c)

Tabset anchor

by Zoho

[4.5 (2211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

Compare

Tabset anchor

by Text

[4.6 (1713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels. [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

Compare

Tabset anchor

by Freshworks

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

Compare

Tabset anchor

by Atlassian

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

Compare

Tabset anchor

by SysAid Technologies

[4.5 (511)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

Compare

Tabset anchor

by Intercom

[4.5 (1131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/)

Compare

Tabset anchor

## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

Compare

Tabset anchor

## [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)

by BeyondTrust

[4.6 (2009)](https://www.capterra.com/p/86962/Bomgar/reviews/)

BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world. [Learn more about BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)

Compare

Tabset anchor

## [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

by Nanosystems

[4.7 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux. [Learn more about Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

Compare

Tabset anchor

## [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

by ServiceNow

[4.5 (344)](https://www.capterra.com/p/254088/ServiceNow/reviews/)

CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system. [Learn more about ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Compare

Tabset anchor

## [Raiseaticket](https://www.capterra.com/p/182383/Raiseaticket/)

by Fonicom

[4.7 (46)](https://www.capterra.com/p/182383/Raiseaticket/reviews/)

Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests. [Learn more about Raiseaticket](https://www.capterra.com/p/182383/Raiseaticket/)

Compare

Tabset anchor

## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

Compare

Software Found In

-   [Help Desk Software](https://www.capterra.com/help-desk-software/)