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OTRS

Alternatives to OTRS

4.5 (94)
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Top OTRS Alternatives

OTRS
OTRS
Starting from:
Not provided by vendor
Pricing Model:
Not provided by vendor

Overall Rating:

4.5 (94)
Ease of Use
4.2
Customer Service
4.3
Features
4.4
Value for Money
4.4
Zendesk Suite
Starting from:
$55/Per Month
Pricing Model:
Per User

Overall Rating:

4.4 (4016)
Ease of Use
4.3
Customer Service
4.3
Features
4.4
Value for Money
4.2
LiveChat
Starting from:
$24/Per Month
Pricing Model:
Per User

Overall Rating:

4.6 (1691)
Ease of Use
4.6
Customer Service
4.6
Features
4.5
Value for Money
4.5
LiveAgent
Starting from:
$19/Per Month
Pricing Model:
Per User

Overall Rating:

4.7 (1662)
Ease of Use
4.6
Customer Service
4.7
Features
4.6
Value for Money
4.7
All OTRS Alternatives
At a Glance

Top Alternatives for OTRS

by Freshworks

4.5 (3365)
Freshdesk is an easy-to-use customer service software that helps over 60,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk

by Salesforce

4.4 (777)
Deliver customer-centric field service and maximize impact & efficiency in the field with AI-powered guidance. Learn more about Salesforce Service Cloud

by Zoho

4.5 (2186)
Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. Learn more about Zoho Desk

by Supportbench Services

4.9 (111)
Designed for those with high value, noisy customers that need help in making those interactions as easy as possible. Learn more about Supportbench

by TeamSupport

4.5 (849)
We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships. Learn more about TeamSupport

by Bitrix

4.2 (933)
Bitrix24 is a free team task & project management solution used by over 15 million teams worldwide. Cloud, mobile, open source editions Learn more about Bitrix24

by Atlassian

4.5 (697)
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Learn more about JIRA Service Management
Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. Learn more about Salesforce Sales Cloud
Integrated business management solution that automates financial, customer relationship and supply chain processes. Learn more about Dynamics 365
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. Learn more about Zoho Assist
Yonyx aids decision support by using interactive decision trees, ensuring accurate, consistent, and informed decision-making. Learn more about Yonyx
Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers Learn more about Intercom

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