AutoTraker

AutoTraker Plus

5 / 5 31 reviews

Who Uses This Software?

AUTOTRAKER has been serving the automotive repair industry for over 20 years


Average Ratings

31 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Deployment
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • AutoTraker
  • www.autotraker.com
  • Founded 1996
  • United States

About AutoTraker Plus

An extensive Windows automotive shop management solution designed just for the automotive repair industry.


Spotlight_media_placeholder

AutoTraker Plus Features

  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management

AutoTraker Plus Reviews Recently Reviewed!

AutoTraker is the best software in todays technology I use them more than12 years, great people

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: autoTraker along with affiliates gives us the capability to manage and track our customer and service histories and print professional invoices.

Cons: scan licence to check VIN no more hand writing, integrate with all data,reartime, reminder, declines job, estimate inventory easy to use and more.

Overall: great software there is no question.

I've used auto traker since 1997 and i never thought of using anything else.

Jun 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This product does it all. It keeps me in tune with all my customers and vendors. It has all the reports to make educated decisions on course changes for profitability. Service reminders are the best key for customer retention and sales growth.

Overall: It show me how to treat my customers in a way they know i care about them and service their vehicle in a professional manner.

GREAT PROGRAM

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: ALWAYS THERE FOR HELP ! HAVE BEEN USING THEM FOR YEARS. IF THERE EVER IS A PROBLEM IT'S FIX RIGHT AWAY.

Best POS auto shop software

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great software very easy to use. Back office support is there ever time it's needed. Even though very rare its good to know its there. Thank you

Excellent service

Oct 21, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Bob provided good professional service and resolved the matter in an timely manner. It was a pleasure working with him and I will definitely call him with any future issues.

Great program

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a great company always thinking to better the product.
They always get input from the field to improve
Rob and the guys are alway there to help if there is a problem

great experience

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: great experience. the team is very helpful. system ease to work.
customer support really quick response.
amazing software.
BOB IS THE BEST

Saved time and trouble

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use and support

Cons: nothing

Overall: Accidentally deleted a $6700 ticket and could not recover. Bob was able to bring back the whole ticket and saved me at least 30 minutes of time. The staff has always been great at solving problems (even self induce by me). Thanks

Recommendations to other buyers: Integrates with alldata seamlessly

Best I ever used

Jun 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used Autotraker for over 10 years
Easy to track vehicle history
Easy accounting also

customer support.

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The autotraker staff is very courteous and professional and always resolves my concerns promptly and conveniently.

awesome software, awesome support

May 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have used it for years, it has never let me down.

outstanding product

May 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked with and tried several other shop management software products but found Autotraker to be the best overall. Their ease of use and from the customer tracking to inventory control to daily and quarterly reports, the products makes tedious tasks very simple and quick.

AutoTraker is the best!

May 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and excellent customer service. Rob and Lou are always there when you need them, thankfully its not too often because this is great software.

The name AUTOTRAKER says it all, its a true traker of all your priceless data!

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using Autotraker in June of 2006 and have had very great experience to date. The flow of the software is fluid and common sense of how customer, repair order and vehicle tracking should be in my opinion. When I need history of any data of any kind I have entered, its at my fingertips as fast as I can type. The reports are unlimited for what you need in today's real world of doing business. The guys at Autotraker have always been second to none when it comes to support of there product. Their calls are always answered live Monday-Friday 8 am - 4 pm and if they are with another client the wait time is minimal. The best thing about their support there is actually someone on the other end that speaks fluid English unlike companies who sublet customer support out to foreigners you can't ever understand. I also appreciate the fact that there techs can login to my computers and fix things on the fly which saves me lots of time in my busy days. They are constantly making there product better with add-ons and updates including integration of other 3rd party companies which is very import in today's technology. They always consider our ideas to add to later updates and we have seen our own ideas come to reality. One of the biggest things that attracted me in the first place was the value for the dollar you get from Autotraker, there may be something out there that could have better features in some areas of the program but overall we don't feel we are missing out on much otherwise, this product has alot of bang for the buck! Thanks guys.

The program is user friendly. Extremely intuitive.

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This program can be tailored many different ways that benefit the user. The range of options that are provided when completing a task allows the user to make it personal.

Increases effIciency and profits. Excellent inventory control and labor tracking

Apr 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Mostly very reliable and quick.Simple to learn system.

BEST AUTOMOTIVE SHOP WRITING SOFTWARE I HAVE USED IN 20 YEARS !

Apr 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: WE STARTED USING AUTOTRAKER PLUS IN 2004. NOT A PROBLEM SINCE 2004 AND TOP NOTCH SUPPORT.
THE SUPPORT IS THE BEST THING ABOUT AUTOTRAKER
LOVE THE REMINDER SYSTEM AND HISTORY FUNCTIONS.
THESE GUYS MAKE ME LOOK GOOD

Great Service Writing Program

Apr 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I started my own auto repair business in 2000. I was introduced to Auto Tracker at a Long Island Gas Retailers Association trade show.
After being given a demo, I decided to try Auto Tracker at my shop.
I have been using it ever since. The program is very user friendly and has everything i need to run my business.
Bobby and his team are always there for us whenever we have any problems or questions.
I would highly recommend this program to any auto repair facility.

100 % positive experience with the program & the staff !!

Apr 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love my Auto Trackers software package. I allows me too keep track of my business, and for ease of billing & for the ability to easily mail out service reminders !! My track record for response from average of every 10 mailers sent out has be 4 to 5 calls for appointments (That's almost 50 % !! Keeping tack of my inventory & flexible pricing options for labor & parts is excellent. Bob Barsony (the owner) has always made himself available and has, over the years, been exceptionally helpful considering when I first started with Auto Tracker I was not at all computer savvy ! I have recommended Auto Tracker to several other shop owners and they love it and can't thank me enough for introducing them to Bob.

exceptional;easy to use;

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: all pros;we have used auto traker since January 1999;aaa plus prouduct;could'nt have a better prouduct;keeps getting updates to keep up with the automotive industry;bob barsony is exceptional ;understanding with any questions you may have;if you were to grade this prouduct;i would give it a 10 out of a possible 10;no other program comes close;thanks bob

Easy to use software.

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use software, We do all our billing and estimates with this software, now we can even send our bills, estimates and service history through e mail. Great customer service.

The program always works

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using AutoTracker since 2002 and it's been reliable, easy to use and has a lot of useful features. Great customer service, they always answer the phone and answer my questions with great support.

First Class

Apr 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use the Autotraker product for 20 + years....... with no issues. This product cannot be beat at any price and reporting 2nd to none.

I LOVE USING AUTO TRAKER!!!

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: THIS IS BY FAR THE BEST SOFTWARE I'VE USED IN MY AUTO REPAIR SHOP. THE PRODUCT WORKS AWESOME, CUSTOMER SERVICE IS BEST. ITS VERY EASY TO USE.

This is the best auto managment software on the market.

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great software & customer support.

Using it for many years.

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Need 5 more stars because they are the best.

Nothing short of amazing!

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There really are nothing but great things for me to say about this software. Bob and Lou have helped me through the years dating back to when I first opened up and have always been extremely helpful. As far as software goes, AutoTraker is top notch. It's easy to use and very adaptable to your needs. I would highly recommend them to anyone.

Great very user friendly

Feb 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using the software since 2008. Very user friendly, we have 3 tire and auto repair shops. New user find it easy to learn. Would recommend

Always responsive tp & evolving with my needs.

Dec 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The personal service offered & the extraordinary capability of the software cannot be overstated.

great

Dec 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: rob and lou are great to deal with,any questions or problems they always take care of it

Very user friendly- Simple and effective- Great for small or large business operations.

Nov 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have spoken to other business owners who use different software and turned them onto AutoTracker and have been very happy since.
I like the simplicity of filing. You cant forget the team working hard behind the scenes! They are always helpful and pleasure to deal with.