--- title: "AutoTraker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AutoTraker Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more." source_url: "https://www.capterra.com/p/12730/AutoTraker-Plus/" page_type: "product" language: "en" --- # AutoTraker Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AutoTraker ## What is AutoTraker? An extensive Windows automotive shop management solution designed just for the automotive repair industry. ## What is AutoTraker used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Overall rating Based on 34 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $2495 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AutoTraker?[Manage this product listing](https://www.g2.com/products/autotraker-plus/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AutoTraker 4.9 (34) VS. [### ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/) Starting Price $2495 Per User, One Time Starting Price $39.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (34) Ease Of Use 4.5 (661) Value For Money 4.7 (10) Value For Money 4.7 (623) Customer Service 4.9 (34) Customer Service 4.6 (591) ## AutoTraker alternatives [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) [4.8 (747)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216500/Autoleap/) Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) [4.2 (263)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61551/NAPA-TRACS/) [Torque360](https://www.capterra.com/p/230557/Torque360/) [4.9 (54)](https://www.capterra.com/p/230557/Torque360/reviews/) Starting price $99.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230557/Torque360/) [View all alternatives](https://www.capterra.com/p/12730/AutoTraker-Plus/alternatives/) ## FAQs about AutoTraker Overview ### Which roles and teams benefit most from AutoTraker? AutoTraker is most used by business owners, presidents, and general managers who need visibility into shop performance, customer activity, and daily operations. Service managers and technical leaders rely on it to track vehicle service workflows, manage repairs, organize customer records, and keep front-office and service teams aligned. Answer based on 29 reviews Overview ### What company size and specific industries is AutoTraker built for? AutoTraker is designed for businesses in the automotive repair industry, including repair shops and related service providers. The vendor description does not specify a company size, but the product appears focused on organizations that manage repair operations within this sector. Features and Usability ### What are the key features of AutoTraker? AutoTraker offers parts management, work order management, and maintenance scheduling for service operations. It also includes billing and invoicing, quotes and estimates, CRM, inventory management, labor rates, service history, and VIN lookup to support parts tracking, customer records, and vehicle-related job details. Getting Started and Support ### What training and onboarding options does AutoTraker offer? AutoTraker provides in-person training and live online sessions for teams getting started. In-person training supports direct, hands-on instruction at a physical location, while live online sessions offer remote guidance through virtual meetings and demonstrations. Getting Started and Support ### What customer support options does AutoTraker offer? AutoTraker provides phone support. Users describe support as responsive, with calls answered live and questions handled quickly. Reviewers also note helpful technicians who can log in remotely to fix issues, though phone wait times can rise briefly when staff are with another client. Answer based on 2 reviews ## Features AI summary Based on 2,452 Auto Repair reviews Capterra data shows that buyers of auto repair software rank the following features as their top priorities: - **Billing & Invoicing** (**56%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**53%**) - **Work Order Management** (**48%**) AutoTraker supports all three features that reviewers rate most highly: **Billing & Invoicing**, **Quotes/Estimates**, and **Work Order Management**. Together, these capabilities help auto repair businesses create accurate estimates, manage jobs from start to finish, and handle customer billing more efficiently, allowing teams to keep repair workflows organized and get paid faster. Quotes/Estimates 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Work Order Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Service History 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Billing & Invoicing Create, manage, and send invoices or bills to customers CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Inventory Management Track and manage inventory levels to maintain proper supply AutoTraker 10 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Inventory Management: Track and manage inventory levels to maintain proper supply - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Parts Management: Track parts inventory levels and manage re-stocking - Quotes/Estimates: Generate quotes or estimates for customers - Service History: Track work performed and resources used for past customers, sites, or assets - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Features 4.5 (10) 4.5 Based on 10 reviews ## Pricing Value for money 4.7 (10) Basic $2,495 Per User,One Time Value for money 4.7 (10) 4.7 Based on 10 reviews ## Support, customer service and training options Customer Service 4.9 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (34) 4.9 Based on 34 reviews ## User reviews Overall rating 4.9 Based on 34 reviews Filter by rating 5(32) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SH Susan H. His Hospital & Health Care ### "It is what it is" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 14, 2022 Simple easy way to get information, but thebold saying is true you get what you pay for. Pros Fir what it does its effective, won't blow your mind but will get the job done. Cons Not very easy to navigate a d find that it can give inaccurate information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Debra S. IT Marketing Automotive ### "Still comparing but like it so far" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 15, 2019 Pros Simplicity of the program but it does not have all the functionality I am used to at a OEM dealership, different with BHPH Lots Cons Still in the researching of this now, but did like it all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YG Yemane G. Owner Automotive ### "AutoTraker is the best software in todays technology I use them more than12 years, great people " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2017 great software there is no question. Pros autoTraker along with affiliates gives us the capability to manage and track our customer and service histories and print professional invoices. Cons scan licence to check VIN no more hand writing, integrate with all data,reartime, reminder, declines job, estimate inventory easy to use and more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DE David E. Pres. Automotive ### "I've used auto traker since 1997 and i never thought of using anything else." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2017 It show me how to treat my customers in a way they know i care about them and service their vehicle in a professional manner. Pros This product does it all. It keeps me in tune with all my customers and vendors. It has all the reports to make educated decisions on course changes for profitability. Service reminders are the best key for customer retention and sales growth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC ERNIE C. OWNER Automotive ### "GREAT PROGRAM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2017 ALWAYS THERE FOR HELP ! HAVE BEEN USING THEM FOR YEARS. IF THERE EVER IS A PROBLEM IT'S FIX RIGHT AWAY. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nick P. ### "Best POS auto shop software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 6, 2017 Great software very easy to use. Back office support is there ever time it's needed. Even though very rare its good to know its there. Thank you Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HP Hugo P. ### "Excellent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 21, 2016 Bob provided good professional service and resolved the matter in an timely manner. It was a pleasure working with him and I will definitely call him with any future issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FH FRED H. ### "Great program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 20, 2016 This is a great company always thinking to better the product. They always get input from the field to improve Rob and the guys are alway there to help if there is a problem Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC petru C. ### "great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 28, 2016 great experience. the team is very helpful. system ease to work. customer support really quick response. amazing software. BOB IS THE BEST Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM David M. owner Automotive ### "Saved time and trouble" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2016 Accidentally deleted a $6700 ticket and could not recover. Bob was able to bring back the whole ticket and saved me at least 30 minutes of time. The staff has always been great at solving problems (even self induce by me). Thanks Pros ease of use and support Cons nothing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/12730/AutoTraker-Plus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ARI vs AutoTraker](https://www.capterra.com/compare/12730-201737/AutoTraker-Plus-vs-ARI) [AutoLeap vs AutoTraker](https://www.capterra.com/compare/12730-216500/AutoTraker-Plus-vs-Autoleap)