# AutoTraker Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AutoTraker Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/12730/AutoTraker-Plus

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# 

 AutoTraker Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AutoTraker

## What is AutoTraker?

An extensive Windows automotive shop management solution designed just for the automotive repair industry.

## What is AutoTraker used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)

Top alternative

Featured

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$2495

Per User, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AutoTraker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.autotraker.com&name=AutoTraker)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AutoTraker

4.9 (34)

VS.

[4.6 (600)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting Price

$2495

Per User, One Time

Starting Price

$39.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (34)

Ease Of Use

4.5 (600)

Value For Money

4.7 (10)

Value For Money

4.7 (562)

Customer Service

4.9 (34)

Customer Service

4.6 (530)

## AutoTraker alternatives

Highest Rated

[4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (258)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.8 (162)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/12730/AutoTraker-Plus/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Quotes/Estimates

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Service History

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Work Order Management

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Billing & Invoicing

Create, manage, and send invoices or bills to customers

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Inventory Management

Track and manage inventory levels to maintain proper supply

AutoTraker 10 features

Create, manage, and send invoices or bills to customers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and manage inventory levels to maintain proper supply

Track, manage, and standardize customer rates for services performed by technicians

Schedule predetermined or ad hoc maintenance services and labor requests

Track parts inventory levels and manage re-stocking

Generate quotes or estimates for customers

Track work performed and resources used for past customers, sites, or assets

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Features

4.5 (10)

4.5

Based on 10 reviews

## Pricing

Value for money

4.7 (10)

Basic

$2,495

Per User,One Time

Value for money

4.7 (10)

4.7

Based on 10 reviews

## Support, customer service and training options

Customer Service

4.9 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (34)

4.9

Based on 34 reviews

## User reviews

Overall rating

4.9

Based on 34 reviews

Filter by rating

5(32)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SH

Susan H.

His

Hospital & Health Care

### "It is what it is"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

November 14, 2022

Simple easy way to get information, but thebold saying is true you get what you pay for.

Pros

Fir what it does its effective, won't blow your mind but will get the job done.

Cons

Not very easy to navigate a d find that it can give inaccurate information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Debra S.

IT Marketing

Automotive

### "Still comparing but like it so far"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 15, 2019

Pros

Simplicity of the program but it does not have all the functionality I am used to at a OEM dealership, different with BHPH Lots

Cons

Still in the researching of this now, but did like it all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YG

Yemane G.

Owner

Automotive

### "AutoTraker is the best software in todays technology I use them more than12 years, great people "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2017

great software there is no question.

Pros

autoTraker along with affiliates gives us the capability to manage and track our customer and service histories and print professional invoices.

Cons

scan licence to check VIN no more hand writing, integrate with all data,reartime, reminder, declines job, estimate inventory easy to use and more.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DE

David E.

Pres.

Automotive

### "I've used auto traker since 1997 and i never thought of using anything else."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2017

It show me how to treat my customers in a way they know i care about them and service their vehicle in a professional manner.

Pros

This product does it all. It keeps me in tune with all my customers and vendors. It has all the reports to make educated decisions on course changes for profitability. Service reminders are the best key for customer retention and sales growth.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EC

ERNIE C.

OWNER

Automotive

### "GREAT PROGRAM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2017

ALWAYS THERE FOR HELP ! HAVE BEEN USING THEM FOR YEARS. IF THERE EVER IS A PROBLEM IT'S FIX RIGHT AWAY.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Nick P.

### "Best POS auto shop software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 6, 2017

Great software very easy to use. Back office support is there ever time it's needed. Even though very rare its good to know its there. Thank you

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HP

Hugo P.

### "Excellent service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 21, 2016

Bob provided good professional service and resolved the matter in an timely manner. It was a pleasure working with him and I will definitely call him with any future issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FH

FRED H.

### "Great program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 20, 2016

This is a great company always thinking to better the product. They always get input from the field to improve Rob and the guys are alway there to help if there is a problem

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PC

petru C.

### "great experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 28, 2016

great experience. the team is very helpful. system ease to work. customer support really quick response. amazing software. BOB IS THE BEST

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

David M.

owner

Automotive

### "Saved time and trouble"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2016

Accidentally deleted a $6700 ticket and could not recover. Bob was able to bring back the whole ticket and saved me at least 30 minutes of time. The staff has always been great at solving problems (even self induce by me). Thanks

Pros

ease of use and support

Cons

nothing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/12730/AutoTraker-Plus/reviews/)

Popular comparisons

[ARI vs AutoTraker](https://www.capterra.com/compare/12730-201737/AutoTraker-Plus-vs-ARI)

[AutoLeap vs AutoTraker](https://www.capterra.com/compare/12730-216500/AutoTraker-Plus-vs-Autoleap) 

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