Team Soft Solutions

Village Management Software

3 / 5 1 review


Average Ratings

1 Review
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

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About Village Management Software

Property management suite built on top of Microsoft SQL database with compliance, accounting, and tenant interaction tools.


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Village Management Software Features


Village Management Software Reviews

Board member review of VMS

Feb 04, 2015
3/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Comments: The board, committees, and homeowners in our community are using VMS through our property management company. While VMS has lots of bells and whistles and is quite good on the accounting end, VMS has not been very responsive to issues involving fine committee members needing information from the system or to issues involving fines and compliance. Committee members are unable to look up violations by individual property address. Instead they must look through all of the violations for the community to find the homeowner's address in question. Our property manager says she has not gotten any resolution despite making almost a dozen phone calls to VMS. Also, fees for certified letters involving fines cannot be posted in the compliance module. According to VMS, any charge other than a fine would have to be posted manually. As a board member, I am not happy with the lack of responsiveness from VMS.